Chicago Tech Jobs and Startup Jobs

11

IT Support Specialist

M1 Finance
Chicago
3 days ago
+28
We're looking for an IT Support Specialist to collaborate with our engineering team to build processes, procedures, and quality metrics for our technical support function. The right person will be excited by getting their hands dirty with the day-to-day needs of the help desk, support, and technical support functions, as well as enjoy the autonomy and management of building the function from the ground up. As the only person on the IT support team, you'll be heavily involved in shaping our daily practices in terms of quality, customer service, onboarding and offboarding of employees, troubleshooting SLAs, ticketing, and M1’s overall ability to support it’s employees from an IT, hardware, and and technical support perspective. Everybody who joins our team is given space to lead and demonstrate their own expertise, so we would ask that you also embody the same self-motivated and growth-minded entrepreneurial spirit. If you’re the kind of IT specialist who enjoys improving the day-to-day quality of life for your coworkers, problem solving complex issues, and providing timely, friendly hands-on support— then we’d love to talk to you.

Lead IT Engineer

Vivid Seats
Chicago
4 days ago
+41
As a Lead IT Engineer, you will lead the design and implementation of critical IT services across Vivid Seats' offices and cloud environments. This is a hands-on position that will tackle some of our most difficult challenges scaling and transforming our infrastructure foundation to enable and secure a modern workforce's needs. You'll work with stakeholders across the company to identify needs, architect solutions, and lead projects. As the technical subject matter expert on your team, you'll also be tasked with mentoring engineers, defining best practices for an agile operations team, and challenging the team to continuously improve. 

IT User Support

Camelot Illinois
Chicago
1 week ago
+43
Deliver a high level of customer service to agreed standards. Work with third party suppliers to resolve user issues and queries. Identify and prioritize customer issues that require remedial action, and escalate as required. Act as an ambassador for IT, and support the onboarding of new users. Support the IT team to deliver systems and processes to ISO27001 and WLA standards. Help improve working practices within the corporate IT environment. Support local and remote Illinois user community and provide ‘follow the sun’ support for the extended global organization.

BI Support Analyst

Camelot Illinois
Chicago
1 week ago
+43
The BI Support Analyst is responsible for providing 1st line support for users of our Business Systems. The role will work in a collaborative team environment and be responsible for addressing clients’ BI issues and providing advice and training on BI systems. Success in the role will see you as becoming the technical expert in the solution ensuring that business users from Camelot, the state of Illinois, and our vendors get the maximum value out of our systems. You will quickly address any minor issues and be the conduit for escalation and coordination of fixes to the systems.

Part Time Office Coordinator

M1 Finance
Chicago
1 week ago
+28
As the Office Coordinator at M1, you’ll have the opportunity to work in a fast-paced, exciting environment. We’re looking for someone who can coordinate office services, provide a one-of-a-kind experience for guests, and coordinate between departments. You’ll support the M1 employees by carrying out various office duties, driving growth by creating procedures, and playing an integral role in the culture of the company. We’re looking for someone who takes initiative, works well in a start up environment, and is exceptionally organized. You’ll interface with every team at M1 and work closely with leadership. You’ll be able to assist with special events and have a lot of ownership over the office policies at M1 

Senior Technology Support Analyst

OneMain Financial
Chicago
1 week ago
+20
As a member of the EUC Engineering team, the candidate will assist in managing an installed base of OSX systems using JAMF, provide local support as needed, configure new or replacement devices and assist in the managing of the Citrix End Point Management environment.

Level 2 Support Engineer

SpotHero
Chicago
1 week ago
+42
SpotHero is seeking a Level 2 Support Engineer to work primarily with our customer care and engineering departments in order to polish our product and defeat some parking villains (tech bugs). If you’re technical, love to solve problems, a little meticulous, and are ready to jump into an "all hands on deck" environment, this role is for you!

Customer Service Representative

SpotHero
Chicago
1 week ago
+42
SpotHero is seeking Customer Heroes to join our quickly growing team! At SpotHero, we are as passionate about our customers as we are about parking cars. As a Customer Hero, you will be our customers’ first point of contact and you will have the opportunity to show them what SpotHero is all about. You will be a hero to our customers, answering their calls and responding to emails in order to best assist them in getting where they need to go with confidence.

Client Relations Specialist

Cappex
Chicago
2 weeks ago
+10
The Role:  As a Client Relations Specialist, you will interact with, and provide outstanding client support to, our college admissions clients on a daily basis through check in calls run in tandem with sales team members. You will also write creative and engaging copy for colleges based on their existing marketing materials, communicate professionally via email and phone correspondence, maintain client profiles including keeping data points

Account Manager

CraftJack
North Suburbs
4 weeks ago
CraftJack is an emerging online referral service, connecting homeowners with pre-screened residential home improvement professionals. We are experiencing significant growth and are currently looking to hire a customer service representative to help build and maintain relationships with our clients. Account Manager Duties: The Account Manager will handle inbound calls from, and make outbound calls to our members, assisting with account changes,

z/OS Lead Systems Programmer

OneMain Financial
Chicago
1 month ago
+20
Perform storage administration and replications functions to support defined service level agreements. Develop/test Disaster Recovery/Business Continuity Plan. Install, support, maintain CICS Transaction Server, WebSphere MQ, DB2 systems. Support and maintain Communications Server providing VTAM-TCP/IP services. Create and monitor security settings to control access. Provide application programming support as requested. Navigate hardware and software vendors' technical support portal. Determine root cause of problem using diagnostics and recommend/implement preventative action. Design, implement, and support a multiple logical partitions (LPARs) environment. Perform analysis and make tuning recommendations to improve performance. Lead complex projects for software/hardware upgrades. Facilitate the relationship with hardware/software vendors to coordinate upgrades; Maintain awareness of new/changes in hardware and software.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,601
Min: $30K
Max: $85K
Office Manager $54,051
Min: $20K
Max: $102K
Desktop Support $61,841
Min: $45K
Max: $102K
Technical Support $61,897
Min: $36K
Max: $160K
Sales Operations Analyst $67,300
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,864
Min: $35K
Max: $180K
Client Success Manager $76,860
Min: $37K
Max: $140K
Operations Manager $83,726
Min: $41K
Max: $150K
Business Intelligence Analyst $84,909
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $129,169
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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