Chicago Tech Jobs and Startup Jobs

59

Client Success Manager

Rewards Network
Chicago
8 hours ago
+20
The Client Success Manager is responsible for reviewing client accounts, maintaining client relationships, responding to questions and resolving issues. The individual in this role will ensure that client needs are addressed quickly with responses delivered in a timely manner. He/she will communicate with various departments to find resolutions to more challenging questions or issues that may arise. This individual will be responsible for client accounts and assist the Sales team with any questions they may have relating to merchant accounts, policies and documents.

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
13 hours ago
+17
Recognized by Inc. Magazine as “Best Place to Work in 2019,” Chowly values innovation, collaboration, and the open sharing of ideas. In our environment, your opinions count and contributions are recognized and rewarded. We understand that culture is paramount; our number-one priority is hiring people with great energy, who will add to and feel at home in our transparent, team-based culture. Position Description Do you thrive in a fast-paced,

TRADING SYSTEM ANALYST

Geneva Trading
Chicago
15 hours ago
+23
Support proprietary trading applications, work through the change release process and deployment, troubleshoot and escalate to the development team when necessary. Build and maintain script toolset in support of system administration, application configuration/deployment and all other areas that could benefit from automation. Maintain OS build process and deploy Win10, Windows and Linux servers at different data center facilities.

Remote Customer Experience Agent - Part Time

Arrive
Chicago
1 day ago
+24
Bringing a laser-like focus to customer support via telephone during day time hours. Delicately balancing swift customer resolutions with warm, pleasant support. Mastering company policies and showing ability to think quickly when the pressure is on!

Manager, Facilities & Office Operations

OppLoans
Chicago
2 days ago
+27
As our Manager, Facilities & Office Operations you will lead the project management of large-scale office build outs and renovations, manage the day-to-day office operations, and execute the strategy for optimizing our workplace environment.

Client Operations Analyst

NextCapital
Chicago
2 days ago
+42
ABOUT US NextCapital is the leader in enterprise digital advice. NextCapital partners with world-class institutions to deliver personalized planning and managed accounts to individual investors, whether they’re saving for retirement in a 401(k) or IRA or investing in a taxable brokerage account. Our open-architecture digital advice solution provides better outcomes for our partners and individual investors by offering integrated account

Senior Product Support Analyst

Amount
Chicago
2 days ago
As a Product Support Senior Analyst, you embody the idea that we want our clients to succeed.  You will be the client facing level 1 support managing change requests, investigating problems and answering general questions for our clients.  You will be primarily working with our clients to ensure new requirements are clear, creating specs for our product / engineering teams and keeping our customer success managers and our clients up to speed as these changes go through our change management process.  The wide exposure of this role offers opportunities to interact and grow within all levels of the organization. 

Customer Advocate

OppLoans
Chicago
3 days ago
+27
We are OppLoans Growth with a Purpose  OppLoans is a growing, socially responsible, and profitable FinTech company that is one of the highest-rated and best-in-class online finance platforms and service providers in the industry. OppLoans offers consumers a simple and responsible source of funding when faced with financial emergencies. We continue to experience growth year over year with profitable returns each year. Employees can make an

Executive Assistant

PEAK6
Chicago
3 days ago
+26
As a member of our Executive Administration Team, you’ll have a big impact on the firm and our leadership team by helping to manage their professional operations with a positive attitude and resourceful, ego-free team. We pride ourselves on our relentless attention to detail and place an immense value on day-to-day management of our teams, space, and resources. Our team is scrappy, high energy, and dedicated to maintaining high standards, while maintaining our ability to stay cool under pressure.

Customer Service Agent

Kin Insurance
Chicago
3 days ago
+25
•Interacting with current policyholders via phone, email, and chat. •Contacting customers banks/mortgage to obtain additional details.. •Creating/updating policies for customers to review •Submitting payments/issuing refunds. •Asking for additional documentation .

IT Support Analyst - Contractor

Camelot Illinois
Chicago
4 days ago
+29
Within Camelot Illinois, the IT Support Analyst will be a pragmatic individual with strong communication and relationship building skills. This person will manage the process to restore normal service operation as quickly as possible to minimize impact to business operations. A key aspect of this role is the management and interaction with our mission-critical vendors.

Program Manager, Professional Services

CityBase
Chicago
4 days ago
+15
CityBase is looking for an Engagement Manager to lead client and partner relationships and ensure the successful implementation and adoption of a SaaS platform with goal of 100% retention and reference ability. You are responsible for providing excellent client service and helping to identify new opportunities to add value within the market. You are known for your ability to build consensus, establish trust, communicate effectively, and foster culture change with a variety of internal and external stakeholders. This position reports to the VP of Operations and is based in Chicago, IL with 10% travel required.

Sr. System Administrator

OppLoans
Chicago
4 days ago
+27
Manage network application infrastructures. Develop procedures for the service desk.  Involved in cleaning up systems, migrations, and integrations between applications and the tech team.  Help establish new processes. Assist with the design and maintenance of the network.

Customer Support Manager

2ndKitchen
Chicago
6 days ago
We are expanding aggressively and looking for a Customer Support Manager to lead our remote support team. From day one, you’ll lead a team of support agents and multiply the team as we scale the business. You must be able to comfortably de-escalate situations via text message and create a system that is robust and works around the clock. That being said, you are also a natural on the phone and can resolve issues on a call with customers, couriers

Senior Manager, Enterprise Integrations

Affirm
Chicago
6 days ago
+29
In this role you will lead our rapidly growing Enterprise Integrations Team and will be tasked with supporting our largest merchant partners as they integrate with and expand how they use Affirm. The Enterprise Integrations team is made up of Technical Account Managers and is part of our Engineering organization. The team works closely with Sales and Client Success, capitalizing on the enthusiasm of a just-signed merchant, and guiding them through the practical and technical realities of going live with Affirm quickly.

ASSOCATE BUSINESS SYSTEMS TESTING ANALYST

National General
Chicago
1 week ago
+13
Provide support to business partners to deliver solutions which achieve product and territorial expansion as well as operational improvements and new system implementations.  Participate in project reviews, revisions, production problem corrections, enhancements, and usability testing of any functionality required to administer policy sales and servicing in the NPS and ANA operating systems. Assist as a liaison between developer and end-users, providing technical support to successfully implement system changes in the comprehensive policy and agency management system to comply with filed programs for multiple states, companies, products and lines of business.  Provide automated testing of various insurance products.

Global Head of Outsourced Middle & Back Office…

Enfusion
Chicago
1 week ago
+17
Responsible for the global growth and expansion of Enfusion’s Outsourced MBO Services line of business. Develop, communicate, and drive the Outsourced MBO Services go to market strategy and highlighting the differentiation of Enfusion’s offering. Collaborate with Marketing department to create new ways for MBO Services to engage potential client prospects. Drive the enhancement of our client experience by providing visionary guidance for the department's products and offerings. Collaborate with Sales and Client Relationship Management and clients to identify key aspects of future product growth. Define and manage the optimal team structure as the line of business grows, in order to adapt to challenges and opportunities.

Director of Operations

TopstepTrader
Chicago
1 week ago
+35
Our company is growing so we’re looking for an experienced Director of Operations to ensure it continues to grow in an intentional, efficient way. Project management, cross-departmental communication, resource allocation, budgeting, and team management are a few of the major reasons this role is so crucial. In the near-term, we’ll rely on you to oversee large, cross-department initiatives that will require relationship building, organization, planning, and holding teams accountable for progress. As you grow in this role, you’ll be working closely with senior leadership and our executive team to set and achieve major company priorities. 

Forms Associate - Corptax

CSC Corptax
North Suburbs
1 week ago
+34
Update and review form images per official government form changes. Validate/Generate form sample data to be submitted to taxing jurisdiction for approval as a substitute return.

Affiliate Market Manager - Retail

SMS Assist
Chicago
1 week ago
+18
Summary The Affiliate Market Manager assists the department and leadership in achieving profitable business results. This role is responsible for the oversight of a team, and ensuring relationships are created and developed with our vendors. This role also analyzes data used to align vendors in their geographic areas to reduce risk, and improve performance and profitability.   Responsibilities Proactively qualify leads for new/additional business

Customer Service Representative III

Client Support Coordinator

Customer Service Representative III (Commercial Dispatch)

Client Support Coordinator

Customer Service Team Lead (Residential)

Load 2 more jobs6 jobs at SMS Assist

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $40,890
Min: $28K
Max: $60K
Office Manager $52,286
Min: $20K
Max: $102K
Operations Associate $52,345
Min: $32K
Max: $85K
Technical Support $56,147
Min: $36K
Max: $98K
Desktop Support $58,083
Min: $45K
Max: $75K
Sales Operations Analyst $61,210
Min: $40K
Max: $100K
Client Success Manager $69,007
Min: $37K
Max: $135K
Business Analyst $70,689
Min: $35K
Max: $124K
Customer Support Manager $72,351
Min: $37K
Max: $130K
Operations Manager $82,121
Min: $41K
Max: $150K
Business Intelligence Analyst $85,474
Min: $45K
Max: $135K
Senior Business Analyst $93,419
Min: $67K
Max: $130K
Sales Operations Manager $95,660
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $122,250
Min: $70K
Max: $190K
Director of Operations $126,557
Min: $82K
Max: $220K
Vice President of Operations $180,313
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,417
Min: $135K
Max: $600K

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