Chicago Tech Jobs and Startup Jobs

34

Technology Support Analyst

OneMain Financial
Chicago
1 day ago
+27
As a member of the EUC Engineering team, the candidate will assist in managing an installed base of OSX systems using JAMF, provide local support as needed, configure new or replacement devices. Additionally, we would want this team member to assist in the managing of the Citrix End Point Management environment.

Senior Technical Analyst, Consumer Data & Iden…

Infutor Data Solutions
Chicago
2 days ago
+46
As a Senior Technical Analyst, you will be responsible to design, deploy, manage and maintain data ETL jobs within an AWS environment maintaining Infutor’s Identity graph. To be successful in this role you will need a strong understanding of data and Identity management’s concepts as well data warehouse and how technology can solve data issues.

Customer Service Representative

Cameo
Chicago
3 days ago
+25
In this role as a Customer Success Representative you will be focused on providing the best possible experience to our customers. This role will be heavily focused on supporting a high volume of customer communication through email, tickets, and social media. You will be asked to partner with other cross functional teams in an effort to resolve all customer issues and provide an exceptional customer experience. This is a unique opportunity to help build a best in class customer service org.

Systems Engineer

DialogTech
Chicago
4 days ago
+47
Perform implementation, operational support, maintenance, and optimization of cloud and datacenter infrastructures. Work with your peers to design and build a highly available cloud hosting platform and incorporate the necessary automations and tool configurations that ensure agile and secure consumption. Implement solutions requested by internal customers. Resolve complex problems, build and improve procedures, and facilitate communication. Deploy updates and fixes. Build tools to reduce occurrences of errors and improve customer experience. Perform root cause analysis for production errors. Design procedures for system troubleshooting and maintenance. Deploy software to Cloud computing infrastructure, as well as our datacenter infrastructure, and work with system configuration and deployment automation technologies. Provide mentorship of hosted systems, databases, and network troubleshooting, and provides various technical solutions to the business requirements.

Bi-Lingual Account Manager

PHMG
Chicago
4 days ago
+42
We pride ourselves on delivering a world-class service, and the introduction to PHMG is an essential part of this. Liaising with the Sales and Creative teams, as well as internal and external service providers, you’ll effectively project manage the implementation of a new client’s audio brand. By gaining an in-depth understanding of their business, you’ll allow us to translate their identity into a sound that makes their brand sing – delivering the finished product with excitement and efficiency. This essential role demands an individual with strong organization skills, outstanding communication and listening skills, and the ability to effectively liaise with various groups both internally and externally.

Manager, Customer Support

DialogTech
Chicago
5 days ago
+47
We are looking for a Manager, Customer Support in our Chicago office to join the DialogTech team. This person will be responsible for leading, directing, motivating, and developing a team of Customer Success Specialists to deliver an extraordinary level of service to DialogTech customers.

Fraud Analyst

ShopRunner
Chicago
1 week ago
+40
In this role, you will focus on fraud prevention services offered through Precognitive, a ShopRunner subsidiary. Our fraud prevention platform services ecommerce retailers in addition to financial services, travel and entertainment industries. Our clients integrate our fraud prevention technology into their websites and mobile applications to prevent and mitigate a variety of fraud use cases ranging from payment fraud to API abuse. 

Remote Customer Experience Agent: Wednesday - Sund…

Arrive
Chicago
1 week ago
+24
We’ve grown rapidly and are in search of part time employees to work remotely and ensure the best possible experience for customers across our national network. This is an outstanding opportunity for smart, sociable, self motivated individuals who are passionate about user experience and want flexibility to work from home.

Remote Customer Experience Agent: Thursday - Sunda…

Arrive
Chicago
1 week ago
+24
We’ve grown rapidly and are in search of part time employees to work remotely and ensure the best possible experience for customers across our national network. This is an outstanding opportunity for smart, sociable, self motivated individuals who are passionate about user experience and want flexibility to work from home.

Remote Customer Experience Agent: Saturday - Wedne…

Arrive
Chicago
1 week ago
+24
We’ve grown rapidly and are in search of part time employees to work remotely and ensure the best possible experience for customers across our national network. This is an outstanding opportunity for smart, sociable, self motivated individuals who are passionate about user experience and want flexibility to work from home.

Member Services Representative 10:30 AM - 7:30 PM

Rewards Network
Chicago
1 week ago
+29
• Answer and respond to high-volume inbound calls and emails from Rewards Network members; assist members with patience and efficiency. • Serve as subject matter expert on various loyalty rewards programs with Rewards Network and other partner brands when assisting with member inquires. • Be a problem solver; analyze member accounts and troubleshoot to fully resolve any issues. • Investigate reasons for missing dining benefit transactions and process them. • All other duties as defined by management.

Product Support Specialist

ActiveCampaign
Chicago
1 week ago
+56
ActiveCampaign’s category-defining Customer Experience Automation Platform helps over 90,000 businesses in 161 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful orchestration, segmentation and personalization across social, email, messaging, chat, and text. Over 70% of

Customer Support Specialist

DialogTech
Chicago
1 week ago
+47
We are looking for a Customer Support Specialist in our Chicago or Cleveland office to join the DialogTech team. This person will be responsible for providing assistance to clients in a variety of areas including technical support, training, and other related areas. You will need to be someone who can achieve success with promptness, thoroughness, and accuracy with every interaction.

Senior Customer Success Manager

DialogTech
Chicago
2 weeks ago
+47
The Senior Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Senior Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a consultative selling approach to drive and secure revenue, as well as mitigating the risk of churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Remote Customer Experience Agent: Friday - Tuesday

Arrive
Chicago
2 weeks ago
+24
Bringing a laser-like focus to customer support via telephone during day time hours. Delicately balancing swift customer resolutions with warm, pleasant support. Mastering company policies and showing ability to think quickly when the pressure is on!

Client Success Associate

M1 Finance
Chicago
2 weeks ago
+28
The Client Success Associate will work towards developing solutions that make M1’s business run more efficiently. This will be accomplished by supporting day to day operations, providing service and support to M1’s user and improving the customer facing Support Center. They will also be responsible for aggregating user feedback that provides M1’s product team with actionable information to prioritize and develop features within the application. Overall, we are looking for a compassionate individual that will go above and beyond in improving our user’s experience with the platform.

Level 2 Support Engineer

SpotHero
Chicago
2 weeks ago
+40
SpotHero is seeking a Level 2 Support Engineer to work primarily with our customer care and engineering departments in order to polish our product and defeat some parking villains (tech bugs). If you’re technical, love to solve problems, a little meticulous, and are ready to jump into an "all hands on deck" environment, this role is for you!

Network Operations Specialist

Outcome Health
Chicago
2 weeks ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
2 weeks ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Director of Client Development

Syndigo
Chicago
2 weeks ago
+27
The Director – Client Development is a leadership role which will require managing others as well as being a subject matter expert in sales & account development with a significant focus on coaching. Reporting to the Vice President of Client Development, this role will lead an account executive team that manages relationships with existing Syndigo clients spanning multiple US industry verticals and are responsible for renewing and growing revenues within their territories.   The Director – Client Development will manage 6-8 quota-carrying individual contributors and will assist with client pursuits in a senior/escalatory manner. 

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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