Chicago Tech Jobs and Startup Jobs

26

Head of Operations

Equilibria
Chicago
5 hours ago
Head of Operations Equilibria is a high-growth, omni-channel premium CBD platform for women. We are dedicated to restoring balance to our community - physically and mentally - through our high quality CBD products and personalized dosage & delivery support.  We are growing our team with proven, passionate, positive leaders and look forward to hearing from qualified candidates. Corporate Headquarters: River West, Chicago; Bioscience and Farm

Customer Service Representative

cleverbridge
Chicago
16 hours ago
+15
As a customer service representative at cleverbridge you will be responsible for delivering exceptional service to our customers and clients. You will combine your skills, passion, customer-focus, positivity and helpful mindset to elevate our service delivery and be a strong contributor to the overall success we achieve. This position serves as a customer/client advocate, which involves hands on contributions to the daily departmental work load handling incoming calls and emails. 

Order Fulfillment Associate (Nights and Weekends)

Vivid Seats
Chicago
1 day ago
+41
As an Order Fulfillment Associate, you will act as a liaison between ticket buyers and ticket sellers after a customer has placed an order for tickets through the Vivid Seats exchange. You will monitor open orders, intervening as necessary to correct problems and ensure that customers receive appropriate valid and authentic tickets in time for their event. The ideal candidate will draw on industry knowledge, experience and critical thinking to proactively identify potential order issues and find solutions to problems. Order Fulfillment is a cornerstone to our entire company and a platform for learning the ins and outs of the entire industry. If you are looking for a a full-time, salaried, entry level position with growth opportunity, this position is for you. 

Director, Fraud & Risk Management

Online Support Agent - Live Chats (Nights and Weekends)

Customer Support Specialist

Customer Support Specialist (Nights and Weekends)

Online Support Agent - Live Chats

Forecasting & Scheduling Analyst

Director of IT

Load 4 more jobs8 jobs at Vivid Seats

Executive Assistant to CEO & Founder

Black Spectacles
Chicago
1 day ago
+30
This person will act as the Executive Assistant, operations authority, personal gatekeeper and right hand to our CEO in a professional and personal capacity, while supporting a constantly shifting, complex calendar of appointments, requiring communication with internal and external executives and departments. The position resides within a fast-paced environment where multi-tasking, juggling and managing a number of discrete tasks are critical to success.

Business Technical Analyst

McDonald's Technology
Chicago
1 day ago
+26
The MCD IT Business Intelligence Operations team has an exciting opportunity for a Sr Business Technical Analyst. With supervision this position defines the business requirements and builds process and data models for technology solutions that meet the business needs. Bridges the gap between the business customer and the technology solution providers by translating business needs to technical solutions throughout the lifecycle of the product. Coordinates and/or executes plans to ensure that technical solutions meet the needs of the business. Key customers include users of the I/S solution, the project development team and project sponsors.

Incident Response Manager

Network Solutions Manager, Global Networking

Retail Solution Architect – IT Architecture Services

Senior Director - Drive Thru

Back Office Product Manager

Director – Restaurant Solution Architecture

Director of Information Risk Management and Governance

IT Risk Management and Security Awareness

Provider Relationship Manager Specialist, Vendor Management Office (VMO)

Director - Supply Chain Technology

Service Catalog and Intake Manager

Solution Architect- ServiceNow

Load 9 more jobs13 jobs at McDonald's Technology

Printing Technician

Nexgen Packaging
West Suburbs
2 days ago
+26
We are looking for a Print Shop Operator who is a true go getter! You will have a unique opportunity to help shape Nexgen’s future. Being able to grow with our company is all but one reward, you will be responsible for driving production workflow, delivering top notch service and driving quality documentation reproduction.

Director OneIT Business Office Reporting and KPI M…

Walgreens
North Suburbs
3 days ago
+35
This role will lead a team of IT professionals with a compilation of organizational proficiencies. The team drives harmonization activities in areas of strategic significance to the OneIT organization, including, but not exclusive to, reporting, skills-resource-capacity-planning, strategic process & strategic service transformation management. In addition, other activities, may at times fall under the accountabilities of this role that are vital for a successful, consistent and secure technology operation across the businesses. The initial year(s) of the role will include a very strong focus on change management, working closely with the technology leads in the Support Services organization, the emerging Platform teams and setting up a best-in-class ‘business of IT’ function in support of the technology leaders across operational business divisions. The leader in this role will be passionate, bold and possess exceptional leadership skills. Outcomes directed have a significant impact on the organization's medium- and long-term results, specific customers and/or partners.

Director OneIT Business Office Strategy

Technical Architect

IT Engineer II (Backup)

IT Analyst I

Senior Director OneIT Walgreens Connectivity Services

Senior Manager SAP Infrastructure

Associate Engineer-Telephony

Coordinator, Digital Promotional Planning

Business Analyst Pharmacy & Retail Operations

Business Systems Analyst III - Scrum Master

Application Security Analyst (IT Analyst II)

IT Technical Architect/Full Stack Developer

Associate Mgr IT, Unified Communication and Collaboration(UCC)

IT Engineer II-UCC(VoIP)

IT Engineer II (Storage Administrator)

Application Security Analyst (IT Analyst II)

Senior Analyst, APS Systems & Technology

Director of IT

Manager, Store Planning - Concept Development

IT Analyst II- (Information Security Analyst)

IT Analyst II (Information Security Analyst)

IT Engineer III, Digital Engineering

Load 10 more jobs23 jobs at Walgreens

Music Gear Customer Engagement Specialist

Reverb
Chicago
3 days ago
+15
Reverb.com is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity. 

IT LEAD DEVELOPER - POS

Ulta Beauty
West Suburbs
3 days ago
+32
The Lead POS Developer will be an experienced business and technology specialist responsible for architecting, designing and implementing enterprise business solutions in the retail environment.  This role is a hands-on Java developer, technical contributor, subject matter expert and a leadership position on applications technologies.

IT ANALYST - SECURITY & NETWORK OPERATIONS CENTER (SNOC)

IT ANALYST (DEVOPS) – SAP FINANCE /HR

IT ANALYST - SUPPLY CHAIN SYSTEMS

IT ANALYST- SECURITY & NETWORK OPERATIONS CENTER (SNOC)

DIRECTOR, MERCHANDISE SYSTEMS

ENGINEER – ITSM ADMIN/INTEGRATION

ENGINEER – ITSM ADMIN/INTEGRATION

IT MANAGER- SAP FINANCE

IT SENIOR ANALYST - SUPPLY CHAIN

LEAD IT ANALYST- SAP RETAIL

IT TECHNICAL ANALYST - SUPPLY CHAIN SYSTEMS

LEAD IT ANALYST- SAP IS/ MM RETAIL

IT LEAD ENGINEER - APPLICATION SECURITY

IT SENIOR ANALYST- OMS - SUPPLY CHAIN

Load 10 more jobs15 jobs at Ulta Beauty

Mgr III Digital Trade & Planning

Peapod Digital Labs
Chicago
3 days ago
+23
This position is accountable for delivering a superior proposition for customers by developing commercial strategies that leverage trade spend dollars to areas that will maximize customer value. This role will oversee a team of associates focused on identifying the brand priorities and executing on those with strong plans that are tied into the overall commercial planning process. This role will align closely with price/promotion lead, marketing, replenishment as well as the brand merchandising leadership to ensure that the e-commercial planning process is executed seamlessly.  In addition, this role will be responsible for ensuring that the eCommerce Merchandising team has consistent reporting and analytics to support the overall team.

Manager, US Strategy

Customer Service Representative

FTD
Chicago
3 days ago
+27
Talks to customers by phone to act as a consultant regarding our products and gifts in order to close a sale. Processes orders using the internal computer applications. Verifies and validates all information provided by the customer prior to submission. Negotiates effectively with customers and florists to uphold the Company's Product Guarantee Policy. Accurately documents all actions taken when working within a customer account. Responds to questions regarding existing orders including but not limited to; delivery status, product substitution approvals and other issues via email and by phone as appropriate. Accurately processes order cancellations and adjustments to order totals for customers and florists.

Technical Support

FTD
Chicago
4 days ago
+27
Position Description: This position description provides the minimum job requirements as additional duties may be assigned by supervisors. The requirements listed are the minimum levels of knowledge, skills and/or abilities to qualify for the position. This job description is not a contract and does not change the employment "at will" relationship. FTD reserves its right to amend the job description at any time at its discretion. Purpose of Position: The chief responsibility for the position of Technical Specialist will be to provide our Members with phone support on the product they have purchased and provide a resource for our sales team to complete New Mercury installations as they are sold.

Vice President, Customer Service

FTD
Chicago
4 days ago
+27
We are searching for top-level Vice President of Customer Service to join us at FTD Companies. As the VP of Customer Service you will take a leading role in building and establishing relationships with our customer base for our Floral-brand E-Commerce business. You will lead us in reimagining our Service Centers, responsible for developing and implementing multi-channel strategies. You will be responsible for providing world-class customer care programs that drive customer satisfaction and market leadership. You will improve FTD's NPS score, ultimately, bring FTD to the cutting edge of E-Commerce customer experience.

Customer Support Specialist

PerkSpot
Chicago
6 days ago
+24
PerkSpot is looking for a new full-time Customer Support Specialist. The Customer Support team loves having a good time while helping all of our customers. We are mission focused and results oriented. This position demands versatility, as we are a fast-paced environment. We are searching for an individual who isn’t just going to get the job ‘done’ but also go above and beyond. We take pride in our customer satisfaction and we are looking for someone that is understanding and patient. You’ll have the opportunity to help shape a customer service team, contribute to our awesome company culture, and improve the level of service we provide. You’ll work various shifts including weekend coverage, all based on business needs.

Senior Network Cloud Engineer

Grubhub
Chicago
6 days ago
+31
Grubhub has an immediate need for a skilled and motivated Network Cloud Engineer to scale and automate our entire network infrastructure.   As a Network Engineer, you will combine your skill sets of network engineering, automation, cloud, and design in a unique way to deliver a stable and strategic network solution in a hybrid cloud environment.  As a member of the Production Infrastructure team, you will work with various teams and departments to keep our systems running smoothly and highly available. You will ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues.

Team Lead

Senior Systems Cloud Engineer

Account Advisor, Enterprise Accounts

Restaurant Fulfillment Specialist

Load 1 more jobs5 jobs at Grubhub

Sourcing Specialist

Pampered Chef
Chicago
6 days ago
+21
The Sourcing specialist will manage resourcing and other cost saving initiatives associated with achieving our cost reduction KPI’s. The Sourcing specialist will manage the purchasing, development, and tracking of tooling. The Sourcing specialist will aid in the execution of the strategic sourcing plan targeted at tariff avoidance and vendor alignment. The Sourcing specialist will assure all vendors are aligned with our latest supplier agreements.

Seasonal Customer Service Representative

FTD
Chicago
6 days ago
+27
FTD Customer Service Representatives are responsible for answering inbound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues.

Customer Retention Manager

Kapow | Cvent
Chicago
1 week ago
+25
Assist in identifying problem accounts, work cross-functionally with a team of Account Managers to mitigate the risk of cancellation or future disservice and serve as a point of contact for the customer if they, or the Account Manager, requests escalation internally. Improve the retention rate for Cvent's existing customer base and thus increase revenue impact across Cvent Products. This includes remediating assigned at-risk accounts as well as identifying new revenue generating opportunities within at-risk accounts, when appropriate and relevant. Advise the assigned Account Manager on suggested remediation and next steps and/or work directly with the customer toward a resolution, if appropriate. Customer Retention Managers are expected to develop a complete and unbiased understanding of the escalated account situation and work with the relevant teams to find a solution. Manage the data collected through the At-Risk Account (ARA) program and be prepared to present key feedback to Cvent leadership and department leads. Help coordinate and then ensure consistency across the various teams in terms of policies and processes for handling at-risk customer interaction and escalations.

Bilingual Concierge (English/Portuguese), Customer…

Rocketmiles
Chicago
1 week ago
+23
Is fluent in spoken and written English as well as Spanish or Portuguese. Displays overall well-roundedness and general talent in order to pick up duties quickly with accuracy and contribute ideas for improvement. Shows an analytic approach to problem solving, and can make data-driven recommendations for improvement. Has experience in customer service, high-end retail, administrative assistance and/or hospitality. Is entrepreneurial and able to take ownership.

Vice President, Merchandising

FTD
Chicago
1 week ago
+27
The Vice President, Merchandising Strategy oversees drives and tracks vital strategic initiatives across the merchandising organization. He/She will be responsible for i) key strategic presentations and weekly/monthly business reviews required to drive business performance and ii) Implementation of key merchandising and business initiatives designed to deliver the corporate transformation. This role will manage a team of operators with oversight of FTD's key merchandising projects across FTD, ProFlowers and Gourmet foods merchandising teams. This leader will partner with key business leaders and ensure that all projects are implemented promptly and in ways that are consistent with the organizational priorities. This person will also lead the analysis/approaches to support these high priority initiatives to provide insights into strategic decisions for leadership.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $40,785
Min: $28K
Max: $60K
Operations Associate $52,357
Min: $32K
Max: $85K
Office Manager $52,420
Min: $20K
Max: $102K
Technical Support $56,147
Min: $36K
Max: $98K
Desktop Support $57,971
Min: $45K
Max: $75K
Sales Operations Analyst $61,210
Min: $40K
Max: $100K
Client Success Manager $68,434
Min: $37K
Max: $135K
Business Analyst $69,952
Min: $35K
Max: $124K
Customer Support Manager $72,351
Min: $37K
Max: $130K
Operations Manager $81,976
Min: $41K
Max: $150K
Business Intelligence Analyst $85,474
Min: $45K
Max: $135K
Senior Business Analyst $93,546
Min: $67K
Max: $130K
Sales Operations Manager $95,062
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Director of Operations $125,076
Min: $82K
Max: $220K
Vice President of Operations $179,643
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,417
Min: $135K
Max: $600K

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