Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

32

Executive Assistant

Peapod Digital Labs
Chicago
3 hours ago
+23
Supports multiple large functional areas. Manages executive calendar & travel. Provides leadership, advice and ensuring the consistency of, and compliance with, established standards and practices of the functional area. Manages department/function by distributing and ordering supplies. Manages functional budget, prepares invoices and reports to assist the assigned individual and functional area. Manage travel (includes online research, booking, tracking, preparing the traveler, etc.). Manage meeting and conference rooms. Meeting and event planning (includes negotiation hotel contracts, scheduling catering, preparing for Web and video conferencing, etc.). Serve as coordination point to collect, organize, and present information for the functional area. Function/Department Program Coordination & Support. Serves as the main liaison and communication link to leader and function. Provides advice, expertise, and context to the leader to ensure the consistency of, and compliance with, established standards and practices of the administration of the executive area as well as communicating functional information.

Admin, Replenishment

Digital Assortment Lead

Analyst II Operations

Customer Care Representative

Manager, Network Expansion

Manager, Network Optimization

Digital Promo & Pricing Lead

Administrative Assistant II

Load 5 more jobs9 jobs at Peapod Digital Labs

Service Consultant

StratEx
Chicago
20 hours ago
+21
StratEx is a ground-breaking tech company that offers a variety of HR and Payroll solutions to help empower restaurant/hospitality businesses by simplifying and streamlining their internal processes. The foundation on which we base our wide range of services is our proprietary HRIS software, eStratEx. Job Responsibilities: Serve as the first point of contact for all inbound client support e-mails and time-sensitive calls. Achieve

Member Success Advocate

FTD Companies
Chicago
1 day ago
+29
Position Description: To generate and foster a mutually beneficial relationship between assigned clients and FTD while being the person responsible for the overall success of the shop. Primary Duties & Responsibilities: Work closely with assigned client base to implement tactics that result in an improved client success regarding defined revenue categories, improved retention of clients and implementing strategic education programs. Work closely

Technical Specialist

Manager, Customer Service

Seasonal Customer Service Representative

Senior Manager, Customer Service

Load 1 more jobs5 jobs at FTD Companies

Netsuite Administrator, Zoro

Zoro
Northwest Suburbs
1 day ago
+30
Title: NetSuite Administrator Location: Buffalo Grove, IL   Since our humble beginnings with 20 employees in 2011, to our current staff of over 330 people, Zoro remains committed to providing an exceptional shopping experience for our customers. We do this by providing an endless assortment of products, free shipping, no-hassle returns and outstanding service from people who care. If you want to be a part of building something special, Zoro is

Sr Netsuite Administrator, Zoro

Mgr, Enterprise Operations, Zoro

Systems Admin, End User Supt, Zoro

Mgr, Ecomm Merchandising, Zoro

Sr Mgr, Cloud Platform Ops, Zoro

Director, Supplier Performance Management - Zoro

Sr. Systems Administrator, Zoro

Director, Logistics Strategy and Operations - Zoro

Load 5 more jobs9 jobs at Zoro

Bilingual Music Gear Customer Engagement Specialis…

Reverb
Chicago
2 days ago
+15
Assisting customers with day-to-day needs through email, chat, and phone. Added flexibility and availability to respond to live inquiries from Spanish speaking customers over chat. Handling queue of Spanish specific customer voicemails and emails. Brokering resolution in the event of disputes between buyers and sellers. Leveraging content, self-help articles, Reverb features, and your knowledge of our policies and procedures to recruit new buyers and sellers to the site. Keeping a constant, vigilant eye on all site activity. A myriad of other tasks that come with a startup environment and a rapidly growing business.

Client Services Representative

Paylocity
Northwest Suburbs
2 days ago
+31
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Manager, Market Launch

Travel Manager - Procurement Specialist Travel

Procurement Specialist IT

Internal Audit Manager

Part Time Benefits Support Analyst-I

Part-time Distribution Assistant

Load 3 more jobs7 jobs at Paylocity

Account Advisor, Enterprise Accounts

Grubhub
Chicago
3 days ago
+23
You will be managing a portfolio of National Chain restaurant accounts. You will be tasked with developing successful partnerships by overseeing experiences and expectations while building the value of GrubHub and its affiliate sites.  Your goals will focus on retention, account maintenance, management of the Go-Live process, and revenue generation of these large group accounts.

Senior Director of Corporate IT

Contact Center Manager SHIFT: 12:00 PM - 9:30 PM (Sunday & Monday OFF)

Director, Workforce Management

Senior Contact Center Manager

Restaurant Fulfillment Specialist

Manager, Production Infrastructure

Sr. Manager, Market Operations

Driver Specialist

Director, Strategic Partnerships

Account Advisor (Mandarin- Speaking Preferred!)

Load 7 more jobs11 jobs at Grubhub

Trunk Club Service Associate

Trunk Club
Chicago
3 days ago
+17
Working for Trunk Club When you join Trunk Club, you join the Nordstrom family. Our fast-paced and entrepreneurial environment is paired with the strong history and experience of a retail legacy. We have access to some of the greatest minds in retail and technology and are constantly creating innovative strategies to develop the ultimate apparel solutions. We welcome your adaptability, your curiosity, and your passion to contribute to our

eCommerce Growth Specialist

Unific
Chicago
3 days ago
+16
Ecommerce Growth Specialist (HubSpot Expertise Required) Anywhere | Remote Unific seeks an Ecommerce Growth Specialist with proven HubSpot expertise in addition to experience executing ecommerce marketing initiatives to join our growing professional services team. In this role, you will be responsible for delivering both technical guidance and strategic consulting for ecommerce marketing. As an Ecommerce Growth Specialist, you will be leading

Data Extraction and Onboarding Specialist

StratEx
Chicago
4 days ago
+21
Job Title: Data Extraction and Onboarding Specialist Reports To: Payroll Onboarding Manager FLSA Status: Non-Exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Data Extraction and Onboarding Specialist ensures demographic, earnings, taxes, and deduction information is accurately downloaded and converted to a compatible format to be input into the StratEx payroll system.      Job Responsibilities

Community Engagement Manager

Moonrise
Chicago
5 days ago
+19
What is Moonrise? Moonrise is a digital platform that matches workers who need extra cash to make ends meet with companies that need to fill shifts. We are a social impact startup owned by American Family Insurance.  We were built with an ambitious goal: to innovate in a way that would help working families—many of them existing customers of The General, part of the American Family enterprise—that need a financial cushion in case of the

Customer Success Manager

Built In
Chicago
6 days ago
+32
Partner with the AM to execute on the operational and product utilization related goals of the Customer. Create Success Plan by providing user-focused training, onboarding, and engagement. Partner with the AM on prioritized accounts in order to drive overall customer adoption, enhance customer success, and mitigate customer churn risk. Work cross functionally with other departments in the company like content writers, event managers, project managers, product team, etc to ensure delivery of customer objectives. Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Identify and provide product education and ongoing onboarding needs through analysis of engagement metrics and drive best practices. Expedite technical and purchase-related escalations. Act as a trusted advisor to the end users and key stakeholders to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value. Maintain an understanding of Built In products and tech industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs. Host regional and segment specific webinar series for end-users to ensure customers are provided with additional education to fully optimize use of Built In Products.

Music Gear Customer Engagement Specialist

Reverb
Chicago
6 days ago
+15
Reverb.com is looking for a genuine music-gear obsessive to help moderate our rapidly expanding community of musicians. We live for our customers and their success stories, which is why we empower our Customer Engagement Specialists to flex their creative muscles to come up with innovative solutions tailored to our users specific cases. Our customer engagement team supports all users as they buy and sell on the site, arbitrating disputes between different users, and working to prevent fraudulent and suspicious activity. 

Office Administrator

Moonrise
Chicago
1 week ago
+19
Who are you? A resourceful, efficient, organized, intrinsically motivated, quick learner who is a “get-it-done” and “laser focused” on attention to details type person. You have a strong interest in startups.  You might be looking to break into a career in facilities, or want a job on the ground floor of a growing company. You love checklists, planning, and helping people. You embrace and stay current with technology including: Google Drive

Fraud Agent

Vivid Seats
Chicago
1 week ago
+41
Proactively examine and review transaction data for suspicious activity and possible fraud. Verify required documentation and assist customer service representatives with questions or issues regarding potentially fraudulent orders. Utilize various tools to gather, analyze, and interpret data from several sources including transactions, authorizations, and financial data. Conduct extensive research to validate online purchases and determine effective ways to resolve charge-backs and disputes. Respond to phone calls from financial institutions in an effort to mitigate potential charge-backs.

Online Support Agent - Live Chats

Customer Support Specialist (Nights and Weekends)

Online Support Agent - Live Chats (Nights and Weekends)

Customer Support Specialist

Order Fulfillment Associate (Nights and Weekends)

Order Fulfillment Associate

Customer Service (Seller Support)

Load 4 more jobs8 jobs at Vivid Seats

Executive Assistant

Pampered Chef
Chicago
1 week ago
You’ll partner closely with our executives, providing proactive and strong operational support. You will need to be able to handle a wide range of administrative support tasks and juggle diverse responsibilities. This role will support up to three Officers on our executive team.

Camelot Business Associate

Camelot Illinois
Chicago
1 week ago
+15
The Camelot Business Associate Program, spanning 12 months, gives recent college graduates the opportunity to learn about the Lottery and Consumer Packaged Goods industries. Rotating through up to four departments, participants can gain experience in fields such as Public Affairs, Sales, Marketing, Finance and Human Resources. If you're looking for an inclusive and exciting place to do life-changing work; if you share our passion and ambition for Illinois, your career development journey starts here.

Customer Support Specialist

Kazoo
Chicago
1 week ago
Acquire a thorough understanding of the YouEarnedIt product and features to provide world class Customer Support. Accurately and efficiently respond to Customer Support questions and inquiries from users. Troubleshoot customer issues and escalate bugs to appropriate teams. Develop tutorials and document processes related to workflow. Possess a sense of urgency and take ownership of resolving a user's issue from start to end. Draft clear and concise answers that address the user's problem. Think creatively and to use the resources available to you to troubleshoot difficult issues. Translate very technical information for customers.

Bilingual Concierge (English/Portuguese)

Rocketmiles
Chicago
1 week ago
+23
Receive and handle customer calls in an upbeat, professional and empathetic manner in both English and Portuguese. Provide efficient and sometimes creative resolution to customer issues. Proficiently respond to customer e-mail and live chat in the same way, with attention to grammar, tone and typing accuracy. Manage hotel reservation confirmations, cancellations, date changes, and associated credit card transactions with an attention to detail using internally-developed computer programs. Show a positive attitude and willingness to work and communicate as a small team where each role relies on the others. Potentially oversee and train a small team of company support agents.

Customer Success Manager

Leaf Trade
Chicago
1 week ago
+26
Leaf Trade is the leading B2B marketplace between licensed wholesalers of cannabis products and dispensaries in the highly regulated cannabis markets. Leaf Trade streamlines order management and fulfillment by providing a CRM, essential integrations, and other enterprise tools that save time and help grow cannabis businesses. To learn more about Leaf Trade, visit www.leaf.trade.  About the Role Leaf Trade is looking to hire a Customer Success

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,511
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,966
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $83,130
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $117,357
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Scientist Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech