Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

41

Merchant Development Representative

Groupon
Chicago
5 hours ago
+10
You'll focus on full cycle management of merchant accounts. Whether you're optimizing a live deal for a business that we've worked with for years, or negotiating to bring a merchant back on our platform, you'll be the point of contact for our existing merchants at Groupon. Starting day one, you will receive hands-on professional sales training and learn the core skills needed to be successful. Through our training program, you'll learn about customer relationship building, Groupon's sales process, sales strategy, sales psychology, and more. You'll use the skills developed in this training to make connections, grow partnerships, and scale the businesses we have on our site - both big and small.

Account Manager - Coupons

Head of Creative Services (Internal Agency)

Head of Global Real Estate and Facilities

Manager, Getaways Market Management

Team Lead, Fraud

Market Manager, Groupon Getaways

Head of Affiliates - Coupons NA

Load 4 more jobs8 jobs at Groupon

Director, Supplier Performance Management - Zoro

Zoro
Northwest Suburbs
7 hours ago
+30
Drives accountability with suppliers to ensure operational standards are met and exceeded. Design and implement metrics to measure supplier delivery performance. Design and implement supplier outreach processes to efficiently communicate performance effectiveness and areas of needed improvement. Design and implement processes to efficiently follow up on individual orders that are past due. Integrate Supply Chain processes with Customer Service processes to efficiently update customers on delivery issues caused by supplier performance failures. Closely collaborate with Product Management Leadership to ensure supplier management is coordinated between the strategic level (product managers) and operational level (supplier performance analysts). Closely collaborate with Customer Service Leadership to ensure the efficient information and work flows regarding customer backorders and supplier performance issues.

Director, Logistics Strategy and Operations - Zoro

Sr. Systems Administrator, Zoro

Desktop Support Tech, Zoro

Sr Netsuite Administrator, Zoro

Mgr, Ecomm Merchandising, Zoro

Load 2 more jobs6 jobs at Zoro

VP of Customer Operations

Reverb
Chicago
14 hours ago
+15
Promote and enable excellence, upholding customer-centric mentality that Reverb is founded on. Leverage analytics and KPIs to foster product innovation and improved support. Develop support strategy based on quality and quantity, considering performance management, productivity and cost effectiveness across front-lines and tier 2 support. Inspire and mentor a group of 40+ critical thinking problem solvers by driving ongoing training, performance evaluation and promotion. Work with other departmental leaders to ensure that CE(Customer Engagement) team is helping drive new product and marketing initiatives. Establish policies and procedures that accommodate our customers while managing expenses. Expand global support across teams and time zones based on customer demand.

Customer Success Associate

Vibes
Chicago
14 hours ago
+19
Unique opportunity with a mobile marketing & technology leader We help marketers unlock new revenue by arming them with the technology and expertise they need to succeed in mobile marketing. The Vibes Mobile Engagement Platform enables marketers to easily manage all mobile communication channels including text messaging, push notifications, Apple Wallet, Google Pay and mobile web campaigns — all through a single interface. Vibes has delivered

Customer Success Manager

Vibes
Chicago
14 hours ago
+19
Partner with CS team on complex campaign set-up, reporting and testing. Collaborate with internal teams to architect compelling and impactful solutions. Partner with clients to understand goals and deliver beyond what they thought possible. Manage book of business effectively with emphasis on flawless execution. Support Sr. CSM and CS leadership on strategic accounts and initiatives. Develop deep, integrated relationships with our customers. Extension of customer marketing teams; find new opportunities to grow accounts and uncover/generate revenue. Manage and execute against contract deliverables. Help define customer goals, objectives and KPIs. Represent day-to-day customer voice within Vibes — owner of feedback loop with product and leadership.

Developer Support Engineer (Chicago)

Foursquare
Chicago
1 day ago
+13
Technical Services is a global implementation, support and operations team, with a mission to delight our customers with care. Our team is the face of Foursquare to most of developers. We want their Foursquare experience to set new standards. Our team cares for developers by solving problems and scaling solutions, incubating new products, and sharing user feedback with internal teams to influence product development. We technically support, scale and execute our enterprise deals and just about everything in between. Our customers include consumers, partners, developers, and our own BD/Sales and Account Management Team..

Field Development Manager

Pampered Chef
Chicago
1 day ago
At Pampered Chef, the Field Development Manager is charged with helping our independent field directors to be successful in growing their Pampered Chef businesses. Through teamwork and collaboration with key teams in the home office, the Field Development Managers will create programs that align with the company’s strategic vision to grow our independent Directors businesses which will drive revenue for the company and compensation for our Directors.

Director, Field Motivation

Pampered Chef
Chicago
1 day ago
This role is responsible for growing Pampered Chef’s U.S. business by building the active consultant base, increasing productivity, and developing sales leaders. She/he will have will have direct ownership of aligning compensation, incentives, recognition, and promotions to the consultant journey to drive sustainable consultant success. These areas are key levers in our business, and this leader will own assessing our current programs using quantitative and qualitative methods, developing a holistic future consultant experience that drives desired outcomes, measuring results, and refining as needed.

Director, International Expansion

Pampered Chef
Chicago
1 day ago
Director, International Expansion is a new leadership role reporting to the VP of International. This position will own the development and implementation of strategic plans to launch new markets (countries) and support the markets’ sustained growth following their launch. This role will have shared responsibility for all sales, marketing and consultant recruiting goals in the new markets. This role and will partner with home office functional teams to ensure the markets’ have the appropriate cross functional resources and support to enable their growth goals following the launch.

Director of Experience Innovation

Pampered Chef
Chicago
1 day ago
• Build strategies and frameworks to drive ‘transformation’ leveraging innovation. • Manage KPI’s to deliver timely results. • Work with multidisciplinary teams and conduct user research to inform and inspire strategic decisions and design solutions. • Leverage research to drive to insights, and facilitate brainstorms to generate concepts on new experiences, services, and ideas. • Translate research insights into powerful frameworks and minimum viable prototypes and/or storyboards for concept creation. • Develop, test, and iterate on new experiences, services, and ideas using a variety of tools including user-focused design, lean start-up techniques. • Support the scale and launch of new experiences to the full field of direct sales consultants. • Help build Pampered Chef’s innovation culture.

Director, Strategic Sourcing

Pampered Chef
Chicago
1 day ago
This role will be a commercial leadership role to develop the long-term global sourcing roadmap. This individual should be highly skilled in negotiations, with strong analytics background and a problem-solving mindset. This individual will also develop new or re-assess existing processes, supplier onboarding materials, policies that are central to strategic sourcing including category management, spend analytics, supplier performance/relationship management, supplier qualification, risk mitigation, contracts management as well as dashboards to measure internal performance and value-add.

Senior Manager, Client Solutions (Midwest)

Foursquare
Chicago
1 day ago
+13
As a Senior Manager, Client Solutions, you will oversee a team of Client Solutions Strategists who are responsible for growing revenue-generating accounts by delivering excellent customer service. You will be responsible for developing and owning customer relationships that promote retention and loyalty. You’ll be expected to engage closely with sales, marketing and product teams to analyze and generate sales proposals for presentations to clients and/or ad agencies. One must ensure clients are satisfied with all services they receive and act to improve upon areas of dissatisfaction, include but not limited to reporting and analytics of revenue impact tied to clients.

Specialist (Strategic Accounts)

Grubhub
Chicago
1 day ago
+23
We are hiring for a Stragegic Accounts Specialist position in our Chicago location.  The Stragegic Accounts Specialistis are esponsible for recruiting, engaging, and onboarding excellent independent contract drivers to work with Grubhub at specific enterprise accounts  They will monitor specific metrics and work internally and cross functionally to ensure delivery partners are satisfied and meeting the enterprise account needs.

Associate Account Advisor

Account Specialist, Enterprise Accounts

Senior Customer Care Trainer

Account Advisor, Enterprise Accounts

Account Advisor

Senior Director of Corporate IT

Corporate Account Advisor

Contact Center Manager

Catering Concierge Associate

Operations Specialist

Manager, Workplace

Manager, Production Infrastructure

Account Advisor (Mandarin- Speaking Preferred!)

Load 10 more jobs14 jobs at Grubhub

Unific Implementation Specialist

Unific
Chicago
2 days ago
+16
Anywhere | Remote As an Implementation Specialist, you will be responsible for guiding customers through Unific software setup, tool training, and initial campaign planning. Our customers vary in size, knowledge and experience, so we are looking for motivated team members who have strong communication skills, a passion for helping people, an interest in problem-solving, and the flexibility to help with a variety of projects. In this role, you

eCommerce Growth Specialist

Unific
Chicago
2 days ago
+16
Ecommerce Growth Specialist (HubSpot Expertise Required) Anywhere | Remote Unific seeks an Ecommerce Growth Specialist with proven HubSpot expertise in addition to experience executing ecommerce marketing initiatives to join our growing professional services team. In this role, you will be responsible for delivering both technical guidance and strategic consulting for ecommerce marketing. As an Ecommerce Growth Specialist, you will be leading

Order Fulfillment Associate (Nights and Weekends)

Vivid Seats
Chicago
2 days ago
+16
As an Order Fulfillment Associate, you will act as a liaison between ticket buyers and ticket sellers after a customer has placed an order for tickets through the Vivid Seats exchange. You will monitor open orders, intervening as necessary to correct problems and ensure that customers receive appropriate valid and authentic tickets in time for their event. The ideal candidate will draw on industry knowledge, experience and critical thinking to proactively identify potential order issues and find solutions to problems. Order Fulfillment is a cornerstone to our entire company and a platform for learning the ins and outs of the entire industry. If you are looking for a a full-time, salaried, entry level position with growth opportunity, this position is for you. 

Order Fulfillment Associate

Customer Service (Seller Support)

Customer Service Associate

Farmer's Fridge
Chicago
2 days ago
+13
Answer about 10-15 calls and 80 emails a day regarding purchase issues and answer general questions. Work closely with your manager and cross-functionally with all teams, especially Menu, User Experience and Tech. You’ll have the freedom to test different approaches with our customers to see what resonates and has them returning for another meal! Success will be measured by the number of satisfied customer resolutions you facilitate.

Support Lead

dscout
Chicago
3 days ago
+18
We are looking for a Support Lead to join our Customer Success team and build out a dedicated technical support function. Over the past 5 years, dscout’s Customer Success Team has built a reputation as trusted collaborators and dscout platform experts. As our company continues to grow and mature, we are enhancing our level of service and commitment to technical expertise by developing a team of specialized Support Associates. This new team will work in close collaboration with the Research Advisors on dscout’s Customer Success team. With Research Advisors delivering methodological expertise and Support Associates delivering technical knowledge and support - our solutions oriented dream team will ensure dscout customers have the best possible experience.

Application Manager

The Marketing Store
Chicago
3 days ago
+23
The TMS Application Manager enables the transformation and improvement of enterprise applications with respect to people, process and technology. He/She plays a key role in the ongoing development and optimization of the application, acts as a subject matter expert for Agency processes whilst also acting as a top-level contributor/specialist in resolving problems. Partnering with Agency leadership and business users the Application Manager is responsible for gathering business requirements, defining solution options, estimating project costs and managing the full delivery lifecycle of projects.

Technical Specialist

FTD Companies
Chicago
4 days ago
+18
he chief responsibility for the position of Support Specialist II will be to provide our members with phone support on the products, which will include hardware, software, and peripherals that they have purchased and provide a resource for our sales team to complete new Mercury installations as they are sold.

Senior Manager, Customer Service

FOL Support Representative

Seasonal Customer Service Representative

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,735
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $83,136
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+16
Enterprise Web, Fintech
+16
Healthtech, Software

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