Chicago Tech Jobs and Startup Jobs

30

Fraud Analyst

ShopRunner
Chicago
4 days ago
+40
In this role, you will focus on fraud prevention services offered through Precognitive, a ShopRunner subsidiary. Our fraud prevention platform services ecommerce retailers in addition to financial services, travel and entertainment industries. Our clients integrate our fraud prevention technology into their websites and mobile applications to prevent and mitigate a variety of fraud use cases ranging from payment fraud to API abuse. 

Client Success Associate

PerkSpot
Chicago
4 days ago
+39
The primary focus of the Associate Client Success Manager role is to partner closely with departmental resources to oversee accounts and deliver excellent customer service. Associate Client Success Managers will contribute to the successful delivery of our solutions and ensure clients meet their goals and objectives by managing a designated subset of accounts. Associate Client Success Managers are focused on account retention by reinforcing the PerkSpot Value Proposition. 

Desktop Support

Yum! Brands
Chicago
1 week ago
+31
Your primary role be to troubleshoot, analyze and resolve incidents impacting the computers of all Domestic Yum! Brands, Inc. team members while providing outstanding customer experience.   Your position will be with the second line of PC support and you would also be responsible for training and testing new technologies to grow the team’s productivity and efficiency.   This position reports into Service Delivery Team located in Chicago, IL.

Production Support Analyst 2

Yum! Brands
Chicago
1 week ago
+31
·       Research/reproduce issues being reported by end customers as well as above restaurant leaders. ·       Assess root cause and resulting impact of technical issues. ·       Log and update Jira tickets for engineering defects. ·       Update Service Desk tickets (requires interaction with external customers). ·       Work with other departments to explain/research/address issues. ·       On-call shift approximately 3 nights per month for 5 hours each night (total 15 hours/month).

Production Support Analyst 1

Yum! Brands
Chicago
1 week ago
+31
·       Managing admin accounts for online ordering and call center. ·       Overseeing new store go-lives. ·       Answering franchise questions. ·       Answering phone calls and incoming emails. ·       Monitoring incoming requests in the Service Desk portal. ·       Escalating issues to other departments. ·       Following up on open items. ·       Will be on-call approximately 3 nights per month for 5 hours each night (total 15 hours/month).

Systems Support Engineer

Keeper Security, Inc.
Chicago
1 week ago
+21
The Systems Support Engineer will work directly with the Sales Engineer in an effort to support the company’s post sale technical assistance and customer experience. This position is responsible for performing technical support for clients and providing resolution analysis on various technical issues.The Systems Support Engineer works closely with Keeper’s business customers and must possess the ability to communicate technical information to users with a varying level of technical experience.  Technical troubleshooting skills are a must in this fast paced environment as well as a “nothing is impossible” mindset. The ability to visualize problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. 

Office Administrator / Assistant - Chicago

NowSecure
Chicago
1 week ago
Greet clients and visitors. Help organize office activities. Update company calendars with relevant information. Maintain orderliness and organization of the office suite. Responsible for office equipment such as ordering toner and fixing malfunctions. Receive, sort, and distribute mail and deliveries. Track and maintain office supply inventory (technical supplies along with food/snacks). Schedule meetings and conference rooms for a variety of departments. Support HR, Finance and other departments with administrative projects.

Associate Manager, Business Systems

Pampered Chef
Chicago
1 week ago
+27
Working closely with the Director, Business Systems, this leader will drive improvements in the overall business planning process (from strategic planning through annual budget completion), the development and deployment of the annual KPI process and drive a continuous improvement culture through the deployment of the A3 problem solving tool, leading Kaizen improvement events, and providing ongoing coaching and support aligned with business priorities. We function as internal consultants – partnering across the business to deploy tools and processes that support achieving our objectives for strategic initiatives across the business and at the department level.

Operations Excellence Manager

Pampered Chef
Chicago
1 week ago
+27
The Operations Excellence Manager is responsible for leading continuous improvement projects and driving problem-solving culture in our high-performing Distribution Center.

Field Success Specialist

Pampered Chef
Chicago
1 week ago
+27
The Field Success team is responsible for growing Pampered Chef’s North American business by building the active consultant base, increasing productivity, and supporting consultants to help them achieve success. The group is responsible for the annual commercial plan and execution and identifying opportunities to improve the consultant and party experience. 

Operations Analyst

Codal
Chicago
1 week ago
+36
Codal is a user experience design and development agency with a focus on blending an Agile process with the latest technologies. Our clientele has ranged from small business to the Fortune 100, but our philosophy has always remained the same: to empower brand visibility and deliver the most elegant web and mobile solutions possible. What you will do: Proactively identify, manage, and drive efficiency with key operational processes to ensure

Bilingual Concierge (English/Portuguese), Customer…

Rocketmiles
Chicago
1 week ago
+23
Is fluent in spoken and written English as well as Spanish or Portuguese. Displays overall well-roundedness and general talent in order to pick up duties quickly with accuracy and contribute ideas for improvement. Shows an analytic approach to problem solving, and can make data-driven recommendations for improvement. Has experience in customer service, high-end retail, administrative assistance and/or hospitality. Is entrepreneurial and able to take ownership.

Director of Client Development

Syndigo
Chicago
1 week ago
+27
The Director – Client Development is a leadership role which will require managing others as well as being a subject matter expert in sales & account development with a significant focus on coaching. Reporting to the Vice President of Client Development, this role will lead an account executive team that manages relationships with existing Syndigo clients spanning multiple US industry verticals and are responsible for renewing and growing revenues within their territories.   The Director – Client Development will manage 6-8 quota-carrying individual contributors and will assist with client pursuits in a senior/escalatory manner. 

VP of Operations

Black Spectacles
Chicago
1 week ago
+37
Build and lead all operational teams (Sales, Marketing, Operations). Ensure cross-functional coordination, revenue recognition and alignment of KPIs across the organization. Lead business planning, goal-setting, and establish measurement/analytics framework and cadence. Provide analytics and reporting for the leadership team. Establish high levels of quality, accuracy, and process consistency in planning, forecasting, and budgeting. Assist with executive level hiring and identifying people needs across the organization.

Security Support Specialist

OneSpan
Chicago
2 weeks ago
+19
Customer focus on Key Account Management. Become a cyber-security Subject Matter Expert (SME). Investigate and diagnose tickets to obtain customer satisfaction . Document troubleshooting steps and resolution details. Create and submit knowledge articles. Verify resolution with end-users and resolve assigned tickets. Proactively escalate tickets at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Manager. Escalate & prioritize unresolved Incidents to 3rd line. Attend troubleshooting calls .

Customer Experience Associate

Black Spectacles
Chicago
2 weeks ago
+37
Be the front line of support for customers and help ensure that they're satisfied with the products and their experience. Provide information, answer questions and respond to complaints from all inbound messages. Respond to customers via live chat during pre-determined hours. Meet KPIs. Generate and use reporting. Appropriately categorize customer messages using our tagging system.

Application Security Analyst

NowSecure
Chicago
2 weeks ago
As a cyber security innovator, we are the leader in Mobile Application Security Testing. We literally wrote the book on mobile app forensics and testing. At NowSecure, we craft the industry’s most advanced appsec technology and deliver expert appsec services so our customers can protect their own business, their employees and their customers from insecure mobile apps. Our customers include the world’s largest banks, government agencies, and top brands that run on mobile. We are a dynamic team of advanced security researchers, software engineers, services experts, sales professionals, marketing gurus and financial managers that are looking for inspired, entrepreneurial and hard driving new team members to join us on our mission!

Atlassian System Administrator

Yum! Brands
Chicago
2 weeks ago
+31
Our dynamic eCommerce Platform team is rapidly growing as we optimize our digital ordering channels and technology innovations to create competitive advantages for our restaurants around the globe. We are seeking an Atlassian System Administrator to help enable team members to deliver easy experiences for Yum! customers, employees, and franchisees through rapid technology innovation. In this role, you will be responsible for understanding the Yum! business and working across the various technology teams to provide customized tools.

Executive Assistant to CEO & Founder

Black Spectacles
Chicago
3 weeks ago
+37
This person will act as the Executive Assistant, operations authority, personal gatekeeper and right hand to our CEO in a professional and personal capacity, while supporting a constantly shifting, complex calendar of appointments, requiring communication with internal and external executives and departments. The position resides within a fast-paced environment where multi-tasking, juggling and managing a number of discrete tasks are critical to success.

Customer Experience Associate

Home Chef
Chicago
3 weeks ago
+39
You have a real passion for helping Home Chef customers and possess excellent customer service skills. You must be able to work in a team environment and individually to serve our customers’ needs. As a Customer Experience Associate, you will serve as the front line of communication between the company and our customers. Associates will respond to customer issues, complaints and inquiries via phone, email and chat. You will act as a brand ambassador by being an expert in our product and sharing it with our customers.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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