Chicago Tech Jobs and Startup Jobs

10

Associate Employee Support Analyst

Morningstar
Chicago
4 days ago
+45
Candidates should be punctual, trustworthy and able to work independently, managing their time and priorities. Additionally, they must be strong team players who are able to work closely with other support team members. As a service desk analyst, you should possess strong interpersonal and communication skills as well as excellent proven troubleshooting skills. You should also possess a highly proactive “can-do” attitude and be able to manage multiple demands and tight deadlines. This position reports to the Desktop Support Service Desk Manager in Chicago.

Operations Manager

Senior Client Service Representative

Senior Customer Support Representative

Managing Director, Americas - Morningstar Investment Management

Global Head of Client Service

Chief U.S. Market Strategist

Director – Quality & Transformation

Customer Success Manager

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VP, Client Success

PowerReviews
Chicago
4 days ago
+35
In your role as the VP, Customer Success, you will be in a strategic leadership position where you will be responsible for customer health and engagement, driving product adoption leading to business outcomes to secure a successful renewal. You will be bridging the gap between pre and post-sales, as well as building and coaching an incredible team. This position will sit on our leadership team and report directly to the Chief Revenue Officer.

Temporary Office Coordinator

Bringg
Chicago
6 days ago
+26
Job summary: The role of office coordinator is to provide administrative support to the company executives and employees. Responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. 

Application Support Specialist

Mastery Logistics Systems
Chicago
1 week ago
+18
Work collaboratively with customers as they transition from project implementation and go-live to active customers. Represent the Mastery brand & values during all client interactions . Diagnose and troubleshoot complex software issues while understanding an external customers business processes within the Logistics industry. Manage a queue of active tickets from customers and route tickets appropriately to ensure customer satisfaction. Identify, communicate and escalate critical issues to appropriate internal and external parties. Monitor software applications, re-set user passwords, establish user permissions, and work with third party vendors and other software related support functions. Troubleshoot software issues and collaborate with software development for remediation. Perform after-hours support as necessary for Mastery customers.

Customer Success Team Leader (USA)

Bringg
Chicago
1 week ago
+26
Lead a team of Customer Success that is handling a portfolio of clients. Take ownership of your team member and your accounts through the customer life cycle and lead them to growth. Take active ownership to enable renewal of Bringg`s customers. Train and onboard new team members. Focal point for the customer for all project related activities. Contribute to creating scale methodologies, processes, knowledge mapping, onboarding and best practices. Mediate conflicts and mitigate risks.

Sr. Customer Success Manager (Sr. CSM)

PowerReviews
Chicago
1 week ago
+35
As a Sr. CSM, you will work with clients to provide measurable results to prove the value and ROI of the client’s investment. Sr. CSMs focus on ensuring clients are adopting products and features while keeping best practices in mind, training on PowerReviews platform and engaging with relevant tools to optimize their UGC program. The Sr. CSM should focus on outcomes defined between the client and CSMs via success plans that are reviewed on a regular cadence. Post-sales, Sr. CSM own the day to day program execution and help to deliver the ROI and value of the product and its impact. Sr. CSM will also focus on building relationships across the organization via adoption/training (brand managers, e-commerce, marketing, social, analytics, customer service, operations and other relevant departments) alongside Account managers to penetrate the account. 

Operations Analyst

Codal
Chicago
1 week ago
+36
Codal is a user experience design and development agency with a focus on blending an Agile process with the latest technologies. Our clientele has ranged from small business to the Fortune 100, but our philosophy has always remained the same: to empower brand visibility and deliver the most elegant web and mobile solutions possible. What you will do: Proactively identify, manage, and drive efficiency with key operational processes to ensure

IT Support Engineer (Tier II)

Yello
Chicago
2 weeks ago
+36
About The Role The IT Support Engineer will work directly with the Yello IT Manager to support the company’s users and information technology systems. This role is responsible for the mission critical services that keep the business running. The IT support engineer works closely with people and must possess the ability to communicate technical information to users with a varying level of technical experience.  Technical troubleshooting skills

Customer Success Manager (Federal)

Customer Success Manager

Customer Success Analyst

LogicGate
Chicago
3 weeks ago
+37
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Technical Support Specialist

PowerReviews
Chicago
3 weeks ago
+35
As a Technical Services Analyst, you will lead the technical relationship for a named set of clients to ensure their success using our SaaS platform, seamlessly partnering with our Account Management and Customer Success teams. This role is a mix of duties including problem solving of SaaS technologies, coordinating internal technical resources, driving projects, and building long-term relationships with clients. 

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,406
Min: $30K
Max: $85K
Office Manager $54,170
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,591
Min: $35K
Max: $180K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,954
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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