Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

22

Service Consultant

StratEx
Chicago
20 hours ago
+21
StratEx is a ground-breaking tech company that offers a variety of HR and Payroll solutions to help empower restaurant/hospitality businesses by simplifying and streamlining their internal processes. The foundation on which we base our wide range of services is our proprietary HRIS software, eStratEx. Job Responsibilities: Serve as the first point of contact for all inbound client support e-mails and time-sensitive calls. Achieve

Director of Global Customer Success

Morningstar
Chicago
2 days ago
+16
• Champions our client service culture of delivering world-class service, high performance, employee development and process improvement.  • Leads a global team of CSM managers across multiple products sets and customer segments.  • Works with managers and team leaders to ensure team member development and training.  • Leads in the creation and implementation of CSM processes, KPIs and goal setting. Informs and influences overall Client Service strategy and execution.  • Continually measures and looks for process improvement opportunities to ensure high quality of customer experience and retention and growth of customer base.  • Partners closely with our product management to represent the customer voice in future product development.  • Works closely with sales management to ensure we execute on an optimized working relationship. 

Director of Automated Portfolio Solutions

Customer Success Manager, Morningstar Direct

IT Disaster Recovery Analyst

IT Risk and Compliance Analyst

Customer Success Manager

Associate Customer Success Manager

Service Desk Team Lead

Relationship Manager

Operations Manager - Licensed Data Products

Director, Infrastructure - North America

Load 7 more jobs11 jobs at Morningstar

Client Services Representative

Paylocity
Northwest Suburbs
2 days ago
+31
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Manager, Market Launch

Travel Manager - Procurement Specialist Travel

Procurement Specialist IT

Internal Audit Manager

Part Time Benefits Support Analyst-I

Part-time Distribution Assistant

Load 3 more jobs7 jobs at Paylocity

IT Administrator

ReviewTrackers
Chicago
3 days ago
+38
ReviewTrackers is the rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights, and technology, we partner with brands to ensure their customer’s feedback is being heard. We are seeking a self-motivated individual who wants to learn new things, contribute, and do the best work of their career. We’re currently looking for an IT Administrator to join the Operations to be our main point of contact

Data Extraction and Onboarding Specialist

StratEx
Chicago
4 days ago
+21
Job Title: Data Extraction and Onboarding Specialist Reports To: Payroll Onboarding Manager FLSA Status: Non-Exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Data Extraction and Onboarding Specialist ensures demographic, earnings, taxes, and deduction information is accurately downloaded and converted to a compatible format to be input into the StratEx payroll system.      Job Responsibilities

Community Engagement Manager

Moonrise
Chicago
5 days ago
+19
What is Moonrise? Moonrise is a digital platform that matches workers who need extra cash to make ends meet with companies that need to fill shifts. We are a social impact startup owned by American Family Insurance.  We were built with an ambitious goal: to innovate in a way that would help working families—many of them existing customers of The General, part of the American Family enterprise—that need a financial cushion in case of the

Customer Success Manager

Built In
Chicago
6 days ago
+32
Partner with the AM to execute on the operational and product utilization related goals of the Customer. Create Success Plan by providing user-focused training, onboarding, and engagement. Partner with the AM on prioritized accounts in order to drive overall customer adoption, enhance customer success, and mitigate customer churn risk. Work cross functionally with other departments in the company like content writers, event managers, project managers, product team, etc to ensure delivery of customer objectives. Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Identify and provide product education and ongoing onboarding needs through analysis of engagement metrics and drive best practices. Expedite technical and purchase-related escalations. Act as a trusted advisor to the end users and key stakeholders to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value. Maintain an understanding of Built In products and tech industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs. Host regional and segment specific webinar series for end-users to ensure customers are provided with additional education to fully optimize use of Built In Products.

Customer Success Analyst

LogicGate
Chicago
6 days ago
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Client Service Associate

Supernova Companies
Chicago
1 week ago
+15
Summary:   Supernova Lending is a business-to business, cloud based financial technology and loan servicing platform specialized in wealth management lending. Our platform connects loan origination, loan servicing, risk monitoring, payment processing and loan accounting systems. Data from these connections is grouped into portals for banks, wealth management firms, their advisors and their clients. Our flagship clients include some of the

Client Service Associate

Supernova Companies
Chicago
1 week ago
+15
Our team at Supernova Companies is growing and we are looking for people who share our mission to make a difference in people’s lives by improving their path to financial freedom. It’s an exciting time for us and this is your opportunity to be a part of it. If you don’t find the role you are looking for among our posted positions, but feel we could be a fit, we’d still love to hear from you! Reach out to us with your resume at [email protected] Summary

Office Administrator

Moonrise
Chicago
1 week ago
+19
Who are you? A resourceful, efficient, organized, intrinsically motivated, quick learner who is a “get-it-done” and “laser focused” on attention to details type person. You have a strong interest in startups.  You might be looking to break into a career in facilities, or want a job on the ground floor of a growing company. You love checklists, planning, and helping people. You embrace and stay current with technology including: Google Drive

Office Manager

ReviewTrackers
Chicago
1 week ago
+38
Be our voice by greeting visitors, answering and routing calls, emails and inbound messages to the right team member. You get to work with the HR team to help recruit phenomenal people, coordinate on site interviews, HR admin / compliance, lead new employee onboarding and improve our culture. You ensure the office stays organized, clean and the kitchen stocked with filled with delicious snacks, drinks and supplies. You handle personal and administrative tasks, such as creating travel itineraries for team members. You research, plan and lead team culture events, lunches and outings .

Tech Support Engineer USA/LATAM

Bringg
Chicago
1 week ago
+17
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Technical Project Manager (LATAM)

Bringg
Chicago
1 week ago
+17
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Customer Support Specialist

Kazoo
Chicago
1 week ago
Acquire a thorough understanding of the YouEarnedIt product and features to provide world class Customer Support. Accurately and efficiently respond to Customer Support questions and inquiries from users. Troubleshoot customer issues and escalate bugs to appropriate teams. Develop tutorials and document processes related to workflow. Possess a sense of urgency and take ownership of resolving a user's issue from start to end. Draft clear and concise answers that address the user's problem. Think creatively and to use the resources available to you to troubleshoot difficult issues. Translate very technical information for customers.

Solutions Consultant

LogicGate
Chicago
1 week ago
We are seeking an energetic Customer Success Manager that has a passion for delighting customers by delivering winning solutions. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
2 weeks ago
+39
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Customer Support Specialist

ReviewTrackers
Chicago
2 weeks ago
+38
The Customer Success team is a hybrid of account management and customer support. We work with innovative companies looking for a way to make their online reputation management more efficient. We pride ourselves on providing friendly, patient, and concise next-level support to optimize the customer’s road to success. An ideal candidate has at least 1 year experience working in customer service, customer support, community management, or account management, preferably in a SaaS environment. 

Associate Research Advisor (Customer Success)

dscout
Chicago
2 weeks ago
+18
As a combination of customer support and research consulting, you will have a chance to make a real difference for dscout’s customers and get your career started in the world of consumer research. You are an incredible communicator and you are a genuine, creative problem-solver. You are the client’s partner in mastering a new digital tool to execute powerful market research. Internally, you are our client’s champion in driving larger improvements to the platform and user experience. If this sounds like you, apply today!

Success Project Specialist

StratEx
Chicago
2 weeks ago
+21
StratEx handles HR and Payroll services for small to mid-sized companies. The Success Project Specialist supports the execution of key client initiatives. They work closely with our Client Success Managers as well as directly with clients to set up new, or update current, client projects within our system, troubleshoot client issues, and deliver training to ensure our clients are properly using our software. Job Responsibilities/Essential

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,511
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,966
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $83,130
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $117,357
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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