Chicago Tech Jobs and Startup Jobs

15

Application Support Specialist

Mastery Logistics Systems
Chicago
13 hours ago
+18
Work collaboratively with customers as they transition from project implementation and go-live to active customers. Represent the Mastery brand & values during all client interactions . Diagnose and troubleshoot complex software issues while understanding an external customers business processes within the Logistics industry. Manage a queue of active tickets from customers and route tickets appropriately to ensure customer satisfaction. Identify, communicate and escalate critical issues to appropriate internal and external parties. Monitor software applications, re-set user passwords, establish user permissions, and work with third party vendors and other software related support functions. Troubleshoot software issues and collaborate with software development for remediation. Perform after-hours support as necessary for Mastery customers.

Customer Success Team Leader (USA)

Bringg
Chicago
13 hours ago
+26
Lead a team of Customer Success that is handling a portfolio of clients. Take ownership of your team member and your accounts through the customer life cycle and lead them to growth. Take active ownership to enable renewal of Bringg`s customers. Train and onboard new team members. Focal point for the customer for all project related activities. Contribute to creating scale methodologies, processes, knowledge mapping, onboarding and best practices. Mediate conflicts and mitigate risks.

VP, Client Success

PowerReviews
Chicago
13 hours ago
+38
In your role as the VP, Customer Success, you will be in a strategic leadership position where you will be responsible for customer health and engagement, driving product adoption leading to business outcomes to secure a successful renewal. You will be bridging the gap between pre and post-sales, as well as building and coaching an incredible team. This position will sit on our leadership team and report directly to the Chief Revenue Officer.

Team Lead, Reimbursement

Tempus
Chicago
2 days ago
+34
We are looking for a Reimbursement Team Lead that will be responsible for managing the day-to-day operations of Tempus’ Reimbursement Support team. This individual will oversee the existing team and continue building it further. Additionally, this person will be responsible for driving new initiatives to improve operational efficiency and deliver an exceptional customer experience to internal and external customers. The position requires a highly motivated individual with a strong business acumen who is able to work cross-functionally in order to accomplish team goals and objectives. 

Reimbursement Support Specialist

Director, Operations

Director, Strategic Operations

VP of Drug Discovery

Systems Engineer

Executive Administrator

Director of Bioinformatics

Sr. Operations Manager

Senior Manager of Commercial Learning and Development

Senior Director, Clinical Integrations

Sample Return Associate

Order Processing Associate

Director Clinical Lab Operations

Customer Success Specialist, Provider

Pathology Lab Coordinator (Mon - Fri 7:00am- 3:30pm Shift)

Load 10 more jobs16 jobs at Tempus

Sr. Customer Success Manager (Sr. CSM)

PowerReviews
Chicago
3 days ago
+35
As a Sr. CSM, you will work with clients to provide measurable results to prove the value and ROI of the client’s investment. Sr. CSMs focus on ensuring clients are adopting products and features while keeping best practices in mind, training on PowerReviews platform and engaging with relevant tools to optimize their UGC program. The Sr. CSM should focus on outcomes defined between the client and CSMs via success plans that are reviewed on a regular cadence. Post-sales, Sr. CSM own the day to day program execution and help to deliver the ROI and value of the product and its impact. Sr. CSM will also focus on building relationships across the organization via adoption/training (brand managers, e-commerce, marketing, social, analytics, customer service, operations and other relevant departments) alongside Account managers to penetrate the account. 

NOC Technician - Day Shift

Vail Systems, Inc.
Chicago
4 days ago
+27
Vail is seeking a Network Operations Center (NOC) technician to provide system and network operations support in a 24x7 NOC. The NOC plays a key role in maintaining a highly available voice platform and network spanning multiple sites and consisting of 2000+ nodes. Working at the NOC gives you the opportunity to get familiar with monitoring, managing, and trouble-shooting issues in a carrier-grade hosting environments running sophisticated VoIP platforms that deliver cutting-edge solutions to large enterprise customers. Working alongside teams of systems integrators, network engineers, software developers you'll learn more about all of these areas and have the opportunity to advance in a variety of directions.

Operations Analyst

Codal
Chicago
6 days ago
+36
Codal is a user experience design and development agency with a focus on blending an Agile process with the latest technologies. Our clientele has ranged from small business to the Fortune 100, but our philosophy has always remained the same: to empower brand visibility and deliver the most elegant web and mobile solutions possible. What you will do: Proactively identify, manage, and drive efficiency with key operational processes to ensure

Office Coordinator

Bringg
Chicago
1 week ago
+26
Job summary: The role of office coordinator is to provide administrative support to the company executives and employees. Responsible for organizing and coordinating office operations and procedures in order to ensure organizational effectiveness and efficiency. 

IT Helpdesk Technician

Vail Systems, Inc.
Chicago
1 week ago
+27
Enjoy working in fast paced IT field servicing multiple operating systems. Have the ability to troubleshoot effectively. Have the ability to work in a fast-paced environment. Enjoy working with end-users to solve their problems. Have excellent communication skills.

Vice President, IT Operations and Security

Mastery Logistics Systems
North Suburbs
1 week ago
+18
Build and run a world class information security department. Own and support cloud and physical infrastructure components. Manage and direct the teams that deploy and to support technology. Ensure technology is scalable, secured, and accepting of rapid deployments. Other duties as required.

SQL Server Database Administrator

Vail Systems, Inc.
Chicago
2 weeks ago
+27
You will provide physical database support for SQL Server databases, ensuring the integrity and availability of the database. You are responsible for monitoring, analysis, and performance tuning at both the system and application levels. As part of the Database Administration team, you will work on a team that utilizes high availability solutions to support Vail's SIP phone platform hosting systems. You will help to ensure that all solutions of application and business issues are secure, compliant, and adhere to the minimum-security baselines set forth by Vail Systems. You will be using your T-SQL skills to create a data-access layer capsules business logic for best performance. You will participate in a 24/7 on-call support rotation.

Customer Success Analyst

LogicGate
Chicago
2 weeks ago
+37
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Technical Support Specialist

PowerReviews
Chicago
2 weeks ago
+35
As a Technical Services Analyst, you will lead the technical relationship for a named set of clients to ensure their success using our SaaS platform, seamlessly partnering with our Account Management and Customer Success teams. This role is a mix of duties including problem solving of SaaS technologies, coordinating internal technical resources, driving projects, and building long-term relationships with clients. 

Product Support Specialist I

Vail Systems, Inc.
Chicago
2 weeks ago
+27
Vail Systems is seeking a Product Support Specialist "I" for our RACC Client Services department. We are seeking a motivated and team-oriented person to handle day-to-day assignments within Vail's new Product Development Division. We'd like to know if you think you could be part of this team. You can if you:

Internal IT Auditor

Supernova Companies
Chicago
2 weeks ago
+16
Internal IT Auditor Primary responsibility is to maintain the Company’s SOC 2 audit process which includes the automation of tasks through building report pipelines, creating evidence collection scripts, and working with the operations and development team to collect and organize evidence on compliance with security processes, follow up, and ongoing status reporting to the Chief Information Security Officer and Chief Compliance Officer. The

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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