Chicago Tech Jobs and Startup Jobs

8

Implementation Manager

Eved
Chicago
4 days ago
About the RoleAs an Implementation Manager at Eved, you are responsible for the successful implementation and adoption of Eved’s solution for enterprise clients. This role requires the cultivation of an in-depth product knowledge base that covers the entire capabilities of Eved’s technology solution. To be successful in this role, you need to be viewed as a product expert and internal go-to person for all manner of functionality questions.

Event Coordinator

Crafty
Chicago
1 week ago
Crafty is seeking an experienced Event Coordinator to join our team! The Event Coordinator will sit at the helm of a tight ship: guiding client event needs, staffing schedules, and catering orders. This Event Coordinator will constantly liaise with our clients to become their go-to contact at Crafty for all things Crafty Events. This role will report to our Senior Event Manager, and is a full time role. Responsibilities will include (but not

Operations Associate

mRelief
Chicago
1 week ago
About mRelief mRelief provides an easy-to-use platform through web, text messaging and voice that enables Americans to enroll end-to-end in the SNAP or food stamp program. Our mission is to restore dignity by transforming access to social services. To date we have helped more than 500,000 families connect to social services and unlocked more than $140 Million in food stamp benefits. mRelief has been backed by the Bill & Melinda Gates Foundation

Technical Operations Engineer

Kalderos
Chicago
2 weeks ago
+28
Maintain and improve group processes, including support knowledge bases. Communicate process issues to the organization and contribute ideas for process improvements/ innovations. Provide leadership in the selection of appropriate tools, techniques, and methodologies. Assist in building and managing internal software processes. Work closely with department leaders to understand specific business requirements. Solve for business requirements using creative software and internal process solutions. Create reports and metrics and help analyze data. Attend project planning meetings and document projects. Help manage the day-to-day tactical needs of the Sales, Success, and Support teams. Assist in managing our Salesforce instance. Provide regular feedback, coaching, and guidance to team members. Demonstrate enthusiasm, product knowledge, confidence, clear and excellent communication skills. Defuse and resolve conflicts in an acceptable and professional manner. Research and implement best practices. Collaborate effectively with cross-functional teammates.

Customer Support Manager

Kalderos
Chicago
2 weeks ago
+28
Kalderos is looking for an experienced Customer Support Manager. In this role you will be accountable for building a strategic customer support model and assisting our leadership team in planning, hiring,  and standing up the customer support function for Kalderos’ products. Also, you will be responsible for leading the customer service activities for Kalderos. This includes responsibility for the daily execution of the customer support processes of order management, account management, incoming call volume  and daily issue resolution as well as the coaching and performance management of their respective team and any relevant third-party vendors.

Supplier Specialist Intern

Eved
Chicago
4 months ago
As a supplier specialist intern, you will be a front-line employee working directly with event suppliers. You will have an opportunity to get in on the ground floor of a growing company and learn about Eved's award-winning technology. You will be responsible for the successful onboarding and ongoing relationship management of suppliers in the Eved Supplier Network. You will be responsible for learning about the Eved’s solution from the supplier vantage points. This person will understand and be able to convey the benefits of Eved to suppliers around the global in your local language.

Director of Merchant Services

Eved
Chicago
4 months ago
The Director of Merchant Services will manage a team of supplier specialists (located in Chicago and Europe) who are responsible for acquiring new merchants. In addition to managing the team, this person will lead initiatives to expand Eved’s merchant network and brand and build strategic supplier relationships and partnerships. Success in this role depends upon the ability to effectively manage a global team, communicate Eved’s value proposition to merchants, and build relationships with senior level stakeholders (both suppliers and planners). Track record in managing people and experience leading merchant services team is highly preferred.

Product Support Specialist

Eved
Chicago
5 months ago
If you want to get your foot in the door of a growing technology company, this is the position for you! The Product Support Specialist is the main resource for providing support and customer service to Eved’s growing global client community. This individual will possess the knowledge base that covers all capabilities of Eved’s technology solution and is a product expert for functionality questions. The PSS spends a significant time demonstrating Eved and its products to end users, performing trainings to members, and covering support questions on a daily basis.  This individual will also work directly with the Eved Product & Development Teams to resolve complex issues as well as be a key resource for future product enhancements.  This PSS position will be responsible for providing support hours 8:30am - 5:00pm Monday through Friday.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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