Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

30

Bilingual PeopleSoft Advisor

TransUnion
Chicago
12 hours ago
+14
Partner with our Latin America Finance end-users to understand and analyze complex business problems and define business needs for new and/or enhanced products, services or optimize/streamline business processes.  Support all user requests in all modules of PeopleSoft Finance with regard to navigation, table and data maintenance, query creation and data requests.  Work closely with the Finance team to ensure that project roadmaps are focused on efforts that provide the highest business value; Facilitate. Elicit, capture, analyze and document business requirements. Drive the delivery of solutions from conceptual to implementation. Collaborate with IT and Finance end-users to define and develop process, procedural documentation, instructions, manuals, etc.

Enterprise Application Support Jr. Engineer

Manager, Corporate Investigations

IT Sr. Project Manager

IT Business Operations, Analyst- Batch

Senior Cisco Network Engineer

Lead Network Engineer

Executive Administrative Assistant - EVP, Global Strategy and Corporate Development

Director, International Strategy & Planning, Chicago

Batch Implementation, Sr. Analyst

Systems Engineer

Decisioning Operations Director

Technical Support Specialist / Linux Technician (3rd Shift)

Senior Manager of Decisioning Services

Senior Network Engineer

IT Technical Risk Assessor

Load 10 more jobs16 jobs at TransUnion

Client Success Manager

Returnly
Chicago
19 hours ago
Returnly is looking for a Client Success Manager. As a Client Success Manager, you will work with our mid-market clients and be responsible for managing the overall client relationship and components of the client’s Returnly Solution. We are looking for a motivated individual who is an experienced leader, adept at developing strong relationships with clients at both the strategic and tactical level, while having the technical prowess for understanding all aspects of our solution. The role requires proactive engagement with our customers including strategic planning, relationship management and the ability to explain solutions to our customers to deliver product adoption and customer retention. This is not a sales position but a relationship management position. This person is ultimately responsible for owning the long-term relationship with our clients, and is motivated by client retention, providing business solutions and identifying opportunities to extend products and services into the client account. Additionally, they have the ability to wear multiple hats.

Technical Support Representative

Returnly
Chicago
19 hours ago
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Returnly’s quality service experience. Our Technical Support team provides first-touch support to customers primarily via email with occasional phone calls. After comprehensive training on Returnly products, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base. 

Compliance Specialist

Enova
Chicago
1 day ago
+24
Review and respond to escalated customer complaints (escalated by Customer Service Representatives). Respond to routine compliance-related questions; escalate any complex or high risk matters to the Compliance Manager). Provide complaint reporting and prepare recommendation regarding training needs based on complaint analysis. Handle escalated customer complaints via telephone, email or written correspondence. Respond to written customer correspondence. Handle incoming/outgoing mail correspondence. Assist with preparation for regulatory examinations and internal audits. Perform other functions as assigned by management.

Early Morning Customer Service Representative

Early Morning Chat Representative

Workforce Management Department Manager

Training Specialist

Call Center Department Manager

Strategy and Operations, Lead

Strategy and Operations Associate

Load 4 more jobs8 jobs at Enova

Senior Network Engineer

DRW
Chicago
1 day ago
+30
As a Senior Network Engineer, you will have an opportunity to tout your extensive skills and abilities while helping solve complex network issues. You will be able to flex your network knowledge with in depth packet and protocol analysis. You will design and build new networks, create tools using Python, and support cutting edge trading industry networks. You will have a strong drive to learn and improve every year. You likely have a CCIE. You will harness your creative side for new technologies, documentation, improving operational efficiency and reducing operational risk. When it comes to new tech, you will research and evaluate new solutions using custom and commercial testing tools.

Desktop Systems Engineer

Technical Operations Analyst

Optiver
Chicago
1 day ago
+11
Optiver's Technical Operations team works closely with the Trading, Development, and Operations teams in an effort to keep a healthy balance between risk and reward in our production trading systems, while still facilitating consistent technical advancement. We firmly believe in balancing a safe, orderly production environment with profitability and sustainable growth.  As the Technical Operations Analyst, you will help us achieve that goal.

Desktop Support Analyst

Morningstar
Chicago
2 days ago
+16
As a Desktop Support Analyst you will be primarily responsible for carrying out all aspects of second line desktop support to approximately 1800 employees in our Chicago office, as well as supporting employees in our other global offices as required. This role reports to the Desktop Support Manager and is based in our Chicago office. 

IT Risk and Compliance Analyst

IT Service Desk Analyst

Director, Internal Communications

Technical Support Team Leader

Associate Customer Success Manager

Senior Client Service Representative

Director, Global IT Operations

Director of Advisor Platforms

IT Compliance Manager

Relationship Manager Team Lead

Customer Success Manager

Load 8 more jobs12 jobs at Morningstar

Operations Strategy Associate- Partner Services

Avant
Chicago
2 days ago
+11
This role is responsible for oversight of program performance for banking partners. In the role, you will act as the single point of contact between Operations Strategy and the Partner Service team. The position will have the opportunity to interface with internal and external parties and will ensure that the Operations organization is ready to successfully execute projects and initiatives.

Production Engineer (Night Shift)

IT Systems Engineer/Administrator

Head of Business Operations

Senior Network Security Engineer

Discover Financial Services
North Suburbs
2 days ago
+30
We are seeking a network security engineer responsible for the security and integrity of enterprise systems. Engineer solutions in alignment with the Cybersecurity engineering roadmap, and maintains processes for the delivery of highly complex secure systems, cyber applications, technical projects, and regulatory and risk requirements. Facilitates process engineering, risk remediation, and mitigation of operational risk in a high-velocity culture by collaborating to introduce technology, requirements, deliverables, gaps, and systems design. Contributes to analyzing cyber technologies, metrics models, and performance indicators. Identifies robust solutions and builds resilient next-generation systems to solve business challenges and enhance the control environment.

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

Sr. Risk Analyst

Lead Systems Analyst

Asset & Configuration Specialist

Senior Platform Engineer

ServiceNow CMDB Engineer

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

2019 Summer Northern Illinois University Campus Innovator

Load 5 more jobs9 jobs at Discover Financial Services

Retention & Recovery Supervisor

Rewards Network
Chicago
5 days ago
+12
The Supervisor is responsible for overseeing the day to day activities of the Retention & Recovery team: A/R & processing issues, in-house collections, bankruptcy, third-party vendors, and support. The Supervisor is responsible for performance goals while making sure Specialist are managing their portfolios within the departments policies and procedures.

Mega Mid-Market Account Manager

Braintree
Chicago
5 days ago
+14
Account Managers create meaningful relationships with our clients and find ways to be perpetually one step ahead of their needs. They deliver the optimal merchant experience by providing consultation and insight into payments, processing, and products. As a Mega Mid-Market Account Manager, you will be expected to work across the entire organization and develop deep and meaningful relationships with your merchants and internal Braintree and PayPal partners.

Merchant Support Specialist

Technical Support Representative

Head of Facilities

PEAK6
Chicago
6 days ago
+26
Handling vendor relationships for facilities including office management, furniture, security, janitorial, and construction related. Creating and executing a real estate strategy that enables the company to have adequate space for our employees in a work environment that is safe, productive, and fun. Leading process for identifying new properties that fit within company standard for both company culture and budget. Running point on all lease negotiations working with both internal and external legal counsel. Project Management for tenant improvement projects ensuring jobs are done on time and move-in can occur as expected. Cost-effectively managing perks and amenities that have a big impact on retaining employees. Interpreting and using data analytics to have informed decision making. Leading negotiations and finalizing contracts with respect to leases, facility vendors, architects, outside legal counsel, real estate brokers, contractors and others as necessary. Utilizing financial skills and acumen to make better business decisions, engage in negotiations, evaluate issues and propose solutions. (i.e. lease renewal vs. relocation vs. consolidation, etc.).

Executive Assistant

Guaranteed Rate
Chicago
6 days ago
+10
Job Description: About Guaranteed Rate Guaranteed Rate is eighth largest retail mortgage lender in the U.S. The company has become The Home Purchase Experts® by offering industry-leading self-service tools and low rate, low fee mortgages through an easy-to-understand process and unparalleled customer service. Headquartered in Chicago with approximately 3,000+ employees in 200+ offices across the U.S. and licensed in all 50 states, Guaranteed

General Office Assistant

Loan Servicing Assistant Manager

Office Services Coordinator

Executive Client Coordinator

Operations Assistant

Events Coordinator

Account Manager/Insurance

Loan Coordinator

Insurance Retention Specialist

Load 6 more jobs10 jobs at Guaranteed Rate

Operations Project Manager

Bento for Business
Chicago
6 days ago
+15
Bento for Business was founded on the basis that traditional banks are failing small businesses. From limited online and mobile options to narrow product sets, legacy practices and platforms are not meeting the needs of today’s business owners. As such, Bento’s vision is to be the modern business banking platform for SMBs. The company’s first product offering solves the $3.7 trillion employee expense abuse problem -- a card-based digital spend

Customer Operations Call Center Manager/Senior Man…

OppLoans
Chicago
1 week ago
+21
The Customer Operations Call Center Manager/Senior Manager leads all call center activities in the Customer Operations Department, including customer service and collections. This position will be responsible for: managing the daily activities of an inbound/outbound contact center, implementing policies and procedures to govern the department, introducing KPIs to manage performance, and increasing efficiency of call center operations while maintaining a high level of customer service and meeting collections targets.

Director, Business Operations (BizOps)

OppLoans
Chicago
1 week ago
+21
BizOps is at the intersection of Business, Operations, and Product. This cross-functional, highly visible role will be the central hub to key stakeholders across various functions such as Sales, Analytics, Credit, Technology, and Legal.  Develop a playbook of best-in-class strategies to optimize the conversion funnel, streamline operations, and transform the business. Strategize and execute on the operational process improvement roadmap. Leverage technology and automation where possible without sacrificing customer experience.  Launch high-impact initiatives that increase conversion rate, improve customer NPS, decrease costs, and reduce manual processes. Establish, obsess over, and own key operations metrics. Create KPI monitoring dashboard infrastructure to facilitate real-time decision-making based on data. Further our culture of “Data + Action” by leading analyses that include structured and unstructured data, providing recommendations, and executing on initiatives that move our business forward.

Bento Customer Success/Support

Bento for Business
Chicago
1 week ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Sales & Marketing Strategy Associate

Paro
Chicago
1 week ago
+12
Why Paro? Mission: Our mission is empowering finance and accounting professionals to embrace and succeed in the future of work. We do this by providing freelancers with a platform to grow and manage their book of business, along with tools to predict their future earnings. Our machine-learning algorithms create custom matches between freelancers and businesses who need their support, and the quality of work delivered is unparalleled. Vision: We

Customer Support Representative

TopstepTrader
Chicago
1 week ago
+22
The Why At TopstepTrader, individuals fully own their roles and are charged with meaningfully driving results.  We work fast and continuously optimize our products to reach more and more traders worldwide. Our Trader Support team consistently earns 95% satisfaction on user interactions and is mentioned repeatedly as a reason our users would refer our company to others. As we grow, we want to ensure that we keep this team packed with positive

Network Engineer

Hudson River Trading
Chicago
1 week ago
This position requires both project management and deep technical skills; you’ll be responsible for everything from negotiations to routing configuration and troubleshooting. You will work closely with our systems and operations teams as well as others at HRT to build, manage, and monitor our low latency trading network. You’ll have broad responsibilities and freedom to analyze and solve problems, and your solutions will have an immediate impact on our operations worldwide. We’re looking for someone who is excited about tackling big picture problems, working on a wide variety of projects and technologies, and contributing to both the project management and the technical nitty-gritty of our global network architecture.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,789
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,600
Min: $40K
Max: $80K
Client Success Manager $63,410
Min: $37K
Max: $115K
Customer Support Manager $70,500
Min: $37K
Max: $130K
Business Analyst $71,313
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+23
eCommerce, Food
+16
Enterprise Web, Fintech

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