Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

35

Senior Client Service Representative

Morningstar
Chicago
10 hours ago
+16
Morningstar’s Investment Management seeks a Senior Client Service Representative to join its team to provide superior service to advisors and their clients. This role will interact extensively with advisors including new and existing advisors to provide a thorough understanding of Morningstar Managed Portfolios custodial processes and supporting operational procedures. The Senior Client Service Representative works closely with their sales counterparts on advisor retention, issue resolution and continuous process improvement within their assigned territories while always promoting strong client advocacy. This position is based in our Chicago office. 

IT Service Desk Analyst

IT Risk and Compliance Analyst

Customer Success Manager

Associate Customer Success Manager

Service Desk Team Lead

IT Disaster Recovery Analyst

Relationship Manager

Director, Infrastructure - North America

Director of Global Customer Success

Director of Automated Portfolio Solutions

Load 7 more jobs11 jobs at Morningstar

Sr Analyst, Application Support

TransUnion
Chicago
10 hours ago
+14
Respond to support cases requesting technical assistance from customers and / or first level TransUnion support. Partner with customer and sales organization to provide technical consultative / onboarding support (if applicable). Efficiently obtains understanding of assigned support items, identifies root cause and impact of issue, determines best course of action to fully address customer reported issues and requests. Manage all customer situations in a professional and courteous business manner with an emphasis on customer satisfaction and set metrics goals. Document all communications with customers and interdepartmental constituents related to outstanding technical issues in order to escalate to next level.

Disaster Recovery Metrics Specialist

Sr Analyst, Application Support

Lead SOC Analyst

IT Sr. Project Manager

IT Technical Risk Assessor

IT Business Operations, Analyst- Batch

Load 3 more jobs7 jobs at TransUnion

People Operations Co-ordinator

Future Finance
Chicago
12 hours ago
People Operations Coordinator (Chicago) Future Finance, a FinTech startup headquartered in Dublin with offices in Chicago and London, is run by a group of entrepreneurs who have built consumer finance companies around the globe. We are now pioneering student lending in Europe. We believe everyone has the ability to have a positive impact on society and money shouldn't prevent you from being the best you can be. That's why we exist. The Role: F

Network Project Specialist

DRW
Chicago
14 hours ago
+37
We are searching for a talented Network Project Specialist to join our network provisioning team. In this role, you’ll harness your networking knowledge, project management skills, and vendor management experience to lead critical network initiatives and drive them through to successful completion. 

Relationship Manager, Cryptoassets

Desktop Systems Engineer

Atlassian Suite Administrator

Discover Financial Services
North Suburbs
1 day ago
+30
We are looking for an experienced Atlassian Suite Administrator to help manage configuration, implement customization, reporting, manage plug-ins, and help with all Jira and Confluence related questions and tasks. You will be responsible for the operation & maintenance of the internal Atlassian Jira & Confluence applications and will work closely with teams as you champion these applications throughout our company.

Sr. Risk Analyst

Senior IT Auditor

Service Reliability Engineer

Principal Solutions Architect

Senior Principal Application Architect

2019 Summer Northern Illinois University Campus Innovator

Lead AML Systems Administrator

Lead Network Engineer

Lead Voice Engineer

BT Campus Innovator

Load 7 more jobs11 jobs at Discover Financial Services

Underwriter

Braintree
Chicago
2 days ago
+44
We're looking for someone to join our team responsible for underwriting e-commerce merchants. The ideal candidate will have 2+ years of merchant service work experience related to e-commerce underwriting and/or commercial lending. The ability to exercise sound judgment and be resourceful in all things is imperative to success as a Braintree Underwriter.

IT Support Specialist

Global Sales Support Specialist

Evening Technical Support Representative

Manger, Service Technology

OppLoans
Chicago
4 days ago
+27
Program Management & Improvement. Manage multiple internal programs and processes, including but not limited to sourcing new / innovative technology vendors, building relationships with vendor contacts, assisting in user management and guidelines, troubleshooting, and ongoing maintenance. Become the subject matter expert in developing, maintaining, and enhancing complex and diverse software and user management systems. Optimize existing tools to better serve different teams and customers like Salesforce and telephony, reporting and metric, and gamification platforms. Manage the operation and implementation of new technologies like chatbot, speech to text, document management, optical character recognition (OCR), and knowledgebase systems.  Partner with development and product teams to create enhancements in order to improve functionality. Ensure development remains on schedule. Organize the onboarding process for new vendors including communication, legal and compliance documentation, term negotiation, and product implementation.  Strategy & Analytics. Develop and own strategies to reduce multi-channel customer contacts via the advancement of tools and technologies, implementing customer self-service tools, and improvements to the customer experience and sales floor. 

Insurance Customer Advocate- P&C Insurance

Clearcover
Chicago
4 days ago
+36
Customer Advocates (CAs) at Clearcover have an important and unique role – to help the customer resolve all questions or issues they have with our products and services. This isn’t the old “please hold while I find someone with the right script” type of customer service job. It’s a “let’s get creative and solve your problem together” kind of position. 

Network Engineer

IMC Trading
Chicago
6 days ago
+13
We are looking for a mid- to senior-level Network Engineer, who is passionate about all aspects of networking and gets a thrill out of designing, implementing and supporting high-performance networks. You are a highly capable engineer with an appetite for accuracy, and are not afraid to go beyond the standard text-book concepts of networking. You thrive on working with your peers and cross-functional teams and are able to motivate and encourage your colleagues around you. Ability to clearly communicate - both verbally and written - technical concepts and challenges to both technical and non-technical stakeholders is a must. The Network Engineers in the Trading Infrastructure team at IMC are responsible for designing, implementing and supporting the WAN, LANs and all low-latency connectivity to trading venues. They work closely with our Systems Engineers, other teams and external parties to provide best in class infrastructure solutions supporting our trading business.

Office Manager/Executive Assistant

DAIS Technology
Chicago
6 days ago
+19
Founded by a group of industry visionaries and startup disruptors, DAIS is reimagining insurance by empowering agencies and carriers with a cutting edge software platform designed to handle the complex challenges of the industry. DAIS is currently in stealth mode, but we’re looking for people who are curious, driven, and hungry for a challenge. DAIS will give you the room to take complete ownership of your work within an exciting startup culture

Bento Customer Success/Support

Bento for Business
Chicago
1 week ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Client Support Analyst - Tier 2

GTreasury
Northwest Suburbs
1 week ago
+14
GTreasury, A leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a Client Support Analyst – Tier 2 to join our growing global team.  The role will act as the second-line of support handling more complex issues than Tier 1, helping to bring problems to resolution in a quick and professional manner.  You will also work with other teams to resolve issues and deliver solutions to the clients.  The

Insurance Customer Advocate (No License)

Clearcover
Chicago
1 week ago
+36
Customer Advocates (CAs) at Clearcover have an important and unique role – to help the customer resolve all questions or issues they have with our products and services. This isn’t the old “please hold while I find someone with the right script” type of customer service job. It’s a “let’s get creative and solve your problem together” kind of position. For this role, no previous insurance experience is required. However, you should have experience delivering excellent customer service at a technology company and be patient, empathetic, communicative and genuinely excited to help people.

Administrative Assistant

Rewards Network
Chicago
1 week ago
+20
Rewards Network (RN) is a provider of capital and marketing services to a unique client portfolio that is on an accelerated growth trajectory. We are in accelerated growth mode. The company has a unique product mix with a demonstrated ability to drive incremental revenue for our restaurant clients. The company has achieved scale and significant profitability which has exceeded performance over the last 5+ years. Our mission: Leveraging data and

Administrative Assistant

Belvedere Trading
Chicago
1 week ago
+26
Administrative Assistant Belvedere Trading, a leading proprietary trading firm in Chicago, is actively recruiting for an Administrative Assistant that will support both executive and director level leaders across multiple departments. The ideal candidate will have proven experience supporting multiple executives with extensive scheduling, email correspondence and project management. This position requires creative problem solving and strong

Experienced Technology Manager

Inspirant Group
Chicago
1 week ago
+24
Performing Discovery to better understand what a client is trying to accomplish and how technology may (or may not) facilitate their goals. Developing Implementation Roadmaps and Plans to define iterative, incremental functionality rollouts. Gathering Business and System Requirements by interacting closely with client business and IT stakeholders. Defining Solution Architectures including buy/build decisions and integration approaches. Specifying an implementation approach including methodology, environment management and configuration management approaches . Managing implementation teams comprised of analysts, architects and developers. Supporting testing efforts included test and data management strategies, test plans and execution/automation approaches for functional and non-functional testing. Go-Live Planning including coordination with change management, training and technical deployment teams.

IT SUPPORT SPECIALIST

Trading Technologies
Chicago
1 week ago
+21
Due to remarkable growth and new product initiatives, Trading Technologies is looking to add an entry level IT Support Specialist for our Chicago office. This position will be responsible for servicing the company’s broad range of IT needs including ticketing system management, new user setup, fielding service desk calls and other technical responsibilities. This position will begin hourly (40 hours per week, plus any overtime) and assuming a

Loan Advocate

OppLoans
Chicago
1 week ago
+27
Why OppLoans?Strong Growth and Profitability OppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row of making the Inc. 500 list of the nation’s fastest growing companies. We have originated hundreds of thousands of loans and will surpass $130 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, while maintaining strong profitability.   Customers Love Our Product OppLoan

Director, Operational Risk

OppLoans
Chicago
1 week ago
+27
OppLoans Director, Operational Risk (Business Operations) Strong Growth and Profitability OppLoans has grown 1,500 percent over the past three years. In 2018, we made the Inc. 500 for the third year in a row. We have originated hundreds of thousands of loans and surpassed $125 million of annual revenue this year. In 2019, we’re projected to exceed $200 million, all while maintaining strong profitability. Customers Love Our Product OppLoans is

Vice President, Trading Operations

TopstepTrader
Chicago
1 week ago
+35
The role is a great fit for a proven leader who is looking for the opportunity to develop and execute on a strategic plan to grow and continuously improve the funded trader side of our business. The VP of Trading Operations will work closely with our Risk Management Team to learn the current operations, and then recommend process and technology improvements to drive profits. Continually work to provide our funded traders an excellent experience, keeping up to date with modern tools and best practices. Oversee department P&L and work to increase the upside and reduce risk. Identify and manage new business and partnership opportunities that enhance our funded traders’ experience. Work cross-departmentally to ensure our funded trader business can scale in parallel with all other departments. Lead and manage team members according to our company values. This includes monthly one-on-one meetings, professional development goals, and overall quality performance toward achieving business goals, as well as planning for and assisting in future hiring needs. Users are the center of our work and as this is a new role, it will be yours to craft an approach that ensures the best possible experience, so that traders are our best source for referrals.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,425
Min: $37K
Max: $135K
Business Analyst $70,504
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $82,971
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,156
Min: $70K
Max: $190K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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