Chicago Tech Jobs and Startup Jobs

89

Supervisor, Member Care Center

Alliant Credit Union
Northwest Suburbs
17 hours ago
+44
You will be responsible for leading and coaching an assigned group of employees through the day-to-day operational responsibilities of the Member Contact Center. Works with Manager, Member Contact Center to drive employee development and performance management by monitoring, motivating, recognizing and coaching the team in order to enhance job performance. Work involves moderate difficulty in sorting through and resolving complex member issues, coaching and training employees in the areas of member service quality and sales opportunities. Resources to do the job require reliance on technical knowledge of credit union products, policy, procedures, and performance management.

Branch Member Service Consultant

Alliant Credit Union
Chicago
17 hours ago
+44
You will be responsible for responsible for providing consultative service and support to credit union members within Alliant’s branch network. Work involves moderate difficulty in processing financial transactions on member’s accounts, resolving member issues, evaluating and identifying the member’s financial needs with the aid of cross-sell triggers, and originating new accounts or making targeted referrals to internal business partners that result in deeper relationships, high levels of member satisfaction, and increased sales for the Credit Union. Resources to do the job require reliance on technical knowledge of credit union products and policy and compliance with the Patriot Act. 

Technology Support Analyst

OneMain Financial
Chicago
1 day ago
+27
As a member of the EUC Engineering team, the candidate will assist in managing an installed base of OSX systems using JAMF, provide local support as needed, configure new or replacement devices. Additionally, we would want this team member to assist in the managing of the Citrix End Point Management environment.

Head of Client Service, Morningstar Data

Morningstar
Chicago
1 day ago
+45
The Role: The Head of Client Service is a global role responsible for strategy and execution of Service related to Morningstar Data. This role will lead the global data service team and will develop the cross-team and cross functional networks, process rigor and metrics necessary to deliver exceptional customer care and service. This position is located in our Chicago office.

Head of Index Technology

Customer Support Manager

Associate Customer Success Manager

Technical Support Representative

Associate Employee Support Analyst

Senior Client Service Representative

Managing Director, Americas - Morningstar Investment Management

Global Head of Client Service

Chief U.S. Market Strategist

Director – Quality & Transformation

Customer Success Manager

Load 8 more jobs12 jobs at Morningstar

Lead Systems Software Engineer

Discover
North Suburbs
1 day ago
+43
Designs and tests vended software and non-vended solutions. Works closely with staff for training and mentoring opportunities. Supports and maintains software installations and hardware systems—lifecycle management, change management, request management, and incident management. Consults with the customer base to gather requirements for solution set.

Lead Network Management Analyst

Lead Cybersecurity Analyst ( Vulnerability Management and Phishing)

Lead Cybersecurity Analyst

Lead BT Risk & Compliance Analyst-IHM

Systems Analyst (Metadata)

Lead Data Support Analyst-IHM

Lead Network Engineer

Load 4 more jobs8 jobs at Discover

Strategy and Operations Associate

Enova
Chicago
1 day ago
+45
  Strategy and Operations Associate As an Associate on the Strategy & Operations - or “S&O” as insiders commonly refer to them here – You will wear a lot of hats so being comfortable with change comes naturally. What you’ll do:

Head of Collections

Senior Customer Service Department Manager

CashNet USA Customer Service Chat Representative

CashNet USA Customer Service Representative

Workforce Management Associate

Workforce Management Department Manager

Head of Operations

Load 4 more jobs8 jobs at Enova

Customer Success Lead

Affirm
Chicago
2 days ago
+29
Affirm is committed to building lasting partnerships with online merchants for long term growth and ongoing revenue generation. As a Customer Success Lead, you will work with our existing merchants in the Home and Mobile verticals to drive usage of the Affirm platform for increased adoption, customer satisfaction, and growth. The Customer Success Lead position is a high-profile customer-facing role requiring outstanding relationship management and program management skills to guide merchants successfully from deployment to operationalization. 

Technical Support Representative

Returnly
Chicago
2 days ago
+13
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Returnly’s quality service experience. Our Technical Support team provides first-touch support to customers primarily via email with occasional phone calls. After comprehensive training on Returnly products, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base. 

Senior Technical Analyst, Consumer Data & Iden…

Infutor Data Solutions
Chicago
2 days ago
+46
As a Senior Technical Analyst, you will be responsible to design, deploy, manage and maintain data ETL jobs within an AWS environment maintaining Infutor’s Identity graph. To be successful in this role you will need a strong understanding of data and Identity management’s concepts as well data warehouse and how technology can solve data issues.

Information Security Risk and Compliance Manager

Avant
Chicago
3 days ago
+48
The Information Security Risk and Compliance Manager will coordinate and manage compliance audits across the organization. They will work collaboratively across the organization to ensure policies and standards are followed to maintain a state of compliance.

System Engineer

Regulatory Compliance Manager

Systems Engineer

DialogTech
Chicago
4 days ago
+47
Perform implementation, operational support, maintenance, and optimization of cloud and datacenter infrastructures. Work with your peers to design and build a highly available cloud hosting platform and incorporate the necessary automations and tool configurations that ensure agile and secure consumption. Implement solutions requested by internal customers. Resolve complex problems, build and improve procedures, and facilitate communication. Deploy updates and fixes. Build tools to reduce occurrences of errors and improve customer experience. Perform root cause analysis for production errors. Design procedures for system troubleshooting and maintenance. Deploy software to Cloud computing infrastructure, as well as our datacenter infrastructure, and work with system configuration and deployment automation technologies. Provide mentorship of hosted systems, databases, and network troubleshooting, and provides various technical solutions to the business requirements.

Director, Market Strategy - Mortgage

TransUnion
Chicago
4 days ago
+49
The Director of Market Strategy, Mortgage will be responsible for working cross-functionally, with sales, strategy, product marketing, help define and drive strategic growth initiatives to grow mortgage business revenue and provide strategic business intelligence to mortgage business senior leadership. This role will lead the development of TU’s mortgage story, go to market and training materials for our sales team, along with leading efforts to collect the Voice of Customer and will also be responsible for identifying and executing strategic partnerships with various stakeholders in the mortgage ecosystem.

Sr. Corporate Facility Manager

Linux Support Technician

Network Automation Manager

Insider Threat UEBA Analyst

Senior Manager, Identity and Access Management

Credit Reporting Client Support Analyst (B2B)

Director, Web Marketing Operations

Incident Handler

Client Implementation, Manager- Client facing

Ab Initio Application Support Specialist

Director, Market Development - Fintech

Healthcare Client Success Associate

Director, Strategy & Planning

Director, Market Development, Diversified Markets – Technology, Retail, and E-Commerce

Administrative Assistant - Operations

Director, Market Strategy, Diversified Markets - Telecommunications & Utilities Markets

Project Manager, Cyber Security

Customer Enagagement Consultant

Sr. Administrative Assistant

Corporate Investigations Manager (Monitoring & Anomaly Detection)

Load 10 more jobs21 jobs at TransUnion

Bi-Lingual Account Manager

PHMG
Chicago
4 days ago
+42
We pride ourselves on delivering a world-class service, and the introduction to PHMG is an essential part of this. Liaising with the Sales and Creative teams, as well as internal and external service providers, you’ll effectively project manage the implementation of a new client’s audio brand. By gaining an in-depth understanding of their business, you’ll allow us to translate their identity into a sound that makes their brand sing – delivering the finished product with excitement and efficiency. This essential role demands an individual with strong organization skills, outstanding communication and listening skills, and the ability to effectively liaise with various groups both internally and externally.

Loan Advocate

OppLoans
Chicago
4 days ago
+55
We are OppLoans Growth with a Purpose  OppLoans is a leading financial technology platform that provides accessible products and a top-rated experience to middle income, credit-challenged consumers. Through our unwavering commitment to customer service, we help consumers, who are turned away by traditional providers, build a better financial path.    OppLoans is a team of caring and inventive “Opptimists” with diverse perspectives and

Manager, Customer Support

DialogTech
Chicago
5 days ago
+47
We are looking for a Manager, Customer Support in our Chicago office to join the DialogTech team. This person will be responsible for leading, directing, motivating, and developing a team of Customer Success Specialists to deliver an extraordinary level of service to DialogTech customers.

System Integration Analyst

GTreasury
North Suburbs
5 days ago
+14
GTreasury is currently looking to hire a System Integration Analyst to join our growing global team! Working under the direct supervision of the Manager, System Integration, this position is a project team member for clients and their banks when configuring payments, connectivity, and other integrations in the GTreasury software. In this role, you will work closely with clients and with your colleagues on the GTreasury project team to execute the scope of the implementation, build any in-country requirements, and conduct file format testing, in order to implement the most efficient solution for the client. 

Restaurant Success Manager - Toast Payroll

Toast
Chicago
5 days ago
+53
As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Application Support Specialist

CardX
Chicago
6 days ago
+25
The Application Support Specialist will work closely with CardX clients to resolve technical issues and assist with implementation success. In addition, the Application Support Specialist will collaborate with the CardX Technology and Operations teams on matters of quality assurance (QA) and documentation to meet client needs.  This position will require a passion for problem recognition, research, professional follow-up communication, and resolution. One with consistent attention to detail, a strong work ethic, outstanding communication skills, commitment to excellence in product delivery, and the desire to thrive within a fast-paced, rapidly-growing company would excel in this role.

Client Success Lead, Retail

Affirm
Chicago
1 week ago
+29
As one of the first hires on the Retail Client Success team, you will work with strategic enterprise merchants to drive usage of the Affirm product in the Retail environment (in store). This position is a high-profile customer-facing role requiring outstanding relationship, program management skills and big picture thinking. You will utilize those skills to increase Affirm adoption, conversion and volume in Brick and Mortar retail. 

Collections Representative

Alliant Credit Union
Northwest Suburbs
1 week ago
+44
You will be responsible for servicing early stages of delinquency for member loan and depository products including, but not limited to: credit cards, mortgages, auto, student and personal loans.  Work involves making and receiving calls to members to facilitate one-time payments, performing transfer transactions between Alliant accounts, updating member contact information and establishing automatic payments or third party authorizations.  The incumbent will provide an enhanced member experience while performing basic loss prevention activities.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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