Chicago Tech Jobs and Startup Jobs

34

Director, Consumer Panel

SPINS LLC
Chicago
3 days ago
+25
Due to growth, we are expanding our team. In this Director, Consumer Panel role you will use your professional and sharp analytic mind to deliver critical insights to clients in the Consumer Packaged Goods industry. This role reports directly to the Principal, Consumer Insights and is part of our broader Client Growth Solutions consulting team. We are a collaborative organization and this opportunity will allow you to actively partner with everyone from Consumer Insight teammates to company leaders, all in support of your professional growth.

Business Operations Manager

Fast Radius
Chicago
3 days ago
+31
Fast Radius is looking for a Business Operations Manager to join our team. In this position, you will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a "get stuff done" mentality, you will play a key role in accelerating Fast Radius growth and impact.

Desktop Support

Yum! Brands
Chicago
4 days ago
+31
Your primary role be to troubleshoot, analyze and resolve incidents impacting the computers of all Domestic Yum! Brands, Inc. team members while providing outstanding customer experience.   Your position will be with the second line of PC support and you would also be responsible for training and testing new technologies to grow the team’s productivity and efficiency.   This position reports into Service Delivery Team located in Chicago, IL.

Production Support Analyst 2

Yum! Brands
Chicago
4 days ago
+31
·       Research/reproduce issues being reported by end customers as well as above restaurant leaders. ·       Assess root cause and resulting impact of technical issues. ·       Log and update Jira tickets for engineering defects. ·       Update Service Desk tickets (requires interaction with external customers). ·       Work with other departments to explain/research/address issues. ·       On-call shift approximately 3 nights per month for 5 hours each night (total 15 hours/month).

Production Support Analyst 1

Yum! Brands
Chicago
4 days ago
+31
·       Managing admin accounts for online ordering and call center. ·       Overseeing new store go-lives. ·       Answering franchise questions. ·       Answering phone calls and incoming emails. ·       Monitoring incoming requests in the Service Desk portal. ·       Escalating issues to other departments. ·       Following up on open items. ·       Will be on-call approximately 3 nights per month for 5 hours each night (total 15 hours/month).

Customer Success Manager, Small Business

SNACKNATION
Chicago
6 days ago
+15
The Customer Success Manager will spend each day doing everything necessary to ensure a consistently positive experience for our customers. You'll answer customer questions ranging from simple to complex, help maintain customer engagement in our online portal, and handle incoming customer calls. This is a fantastic opportunity to join a fast-growing team of friendly, driven people. What we value most of all is a positive attitude and a relentless energy - this is NOT a call center! If that sounds like you, this could be the most important ‘job ad’ you’ll read this year (and likely for some years to come).

Asia Supplier Sourcing & Operations Manager

Fast Radius
Chicago
6 days ago
+31
We're looking for an experienced engineer to work on various application engineering programs, ensuring projects are completed on-time and in an efficient manner. These projects typically involve mechanical design, manufacturing engineering, and product design. The application engineer would be helping the client take physical products from concept to market through the whole process.

Event Coordinator

Crafty
Chicago
1 week ago
Crafty is seeking an experienced Event Coordinator to join our team! The Event Coordinator will sit at the helm of a tight ship: guiding client event needs, staffing schedules, and catering orders. This Event Coordinator will constantly liaise with our clients to become their go-to contact at Crafty for all things Crafty Events. This role will report to our Senior Event Manager, and is a full time role. Responsibilities will include (but not

Corporate IT Director

SPINS LLC
Chicago
1 week ago
+25
The Corporate IT department is responsible for managing the network and corporate information technology resources for SPINS offices and employees worldwide. We’re seeking a candidate who cares deeply about customer experience, and will take personal ownership for the quality of our IT experience. You’ll be equally comfortable talking with engineers, executives, and business users. You will be responsible for providing direction and guidance to multiple teams including IT Helpdesk, IT Operations, Network Engineering, and Software Purchasing.

Customer Success Manager, Mid-Market

SNACKNATION
Chicago
1 week ago
+15
We're looking to hire a Customer Success Manager who can help us create a world-class experience for our Mid-Market customers. The Customer Success Team is the hub of customer support and advocacy for our healthy snack delivery program, SnackNation. There's nothing quite like awesome support, and it takes a team of attentive, empathetic, and critical thinkers who constantly strive for perfection!

Restaurant Success Manager - Toast Payroll

Toast
Chicago
1 week ago
+53
As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Hospitality Manager

Tock
Chicago
1 week ago
+30
Tock is looking to expand our Hospitality Team and we need a thoughtful and dedicated Hospitality Manager to join our growing support staff. You will be tasked with providing product guidance and working to resolve a variety of issues. As a member of the team, you will be front and center of customer success, filtering issues and brainstorming solutions with members of all internal teams. As the first line of assistance to our worldwide community of restaurants, wineries, bars, and hotels, you will quickly become a service industry expert. This means you are not just an ordinary support provider, but you will help shape the future of Tock by working closely with our designers and engineers to constantly improve our product and services.

Systems Solutions Architect

Toast
Chicago
2 weeks ago
+53
Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architectwill be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

IT Infrastructure Manager

Toast
Chicago
2 weeks ago
+53
The IT Infrastructure Manager will lead a growing team of network and communications engineers and administrators as Toast expands across the U.S. and Globally. This role will oversee the team’s operations related to new office buildouts, and will launch & manage projects designed to improve stability and efficiency, and quality of operations across Toast.

NetSuite Administrator

Toast
Chicago
2 weeks ago
+53
Reporting to the Business Systems Manager, G&A the NetSuite Administrator administers, supports and maintains Toast's NetSuite platform and users. The Netsuite Administrator will be responsible for maintaining and developing the NetSuite platform and external integrations and function as a key contributor to many high value business initiatives for the Toast Business Systems team. They will work closely with the Accounting and Finance teams to ensure the highest level of data accuracy and in maintaining and improving the functionality of various financial systems. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s financial systems to the organization.

Salesforce Administrator

Toast
Chicago
2 weeks ago
+53
Toast Overview: We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep

Director, Enterprise Systems Architect

Toast
Chicago
2 weeks ago
+53
The Director, Enterprise Systems Architect will contribute to Toast’s success by ensuring enterprise technology investments and designs, are made for optimal support of the business strategy and rapid scale. The Director, Enterprise Systems Architect contributes to the overall systems architecture vision for Toast, and collaborates heavily with R&D and IT, to ensure a seamless architecture experience across the operational side of the business and our core product.

Customer Service Specialist, Toast Payroll

Toast
Chicago
2 weeks ago
+53
As a Customer Service Specialist, you will be the first point of contact for our clients’ HRIS and Payroll needs. As the foundation of our services team, you will address client questions and concerns using an empathetic and consultative approach. Through mentorship and coaching, you will become a product expert, educating our clients on the best way to utilize our system for their business needs.

Bilingual Customer Service Specialist, Toast Payro…

Toast
Chicago
2 weeks ago
+53
As a Customer Service Specialist, you will be the first point of contact for our clients’ HRIS and Payroll needs. As the foundation of our services team, you will address client questions and concerns using an empathetic and consultative approach. Through mentorship and coaching, you will become a product expert, educating our clients on the best way to utilize our system for their business needs.

Atlassian System Administrator

Yum! Brands
Chicago
2 weeks ago
+31
Our dynamic eCommerce Platform team is rapidly growing as we optimize our digital ordering channels and technology innovations to create competitive advantages for our restaurants around the globe. We are seeking an Atlassian System Administrator to help enable team members to deliver easy experiences for Yum! customers, employees, and franchisees through rapid technology innovation. In this role, you will be responsible for understanding the Yum! business and working across the various technology teams to provide customized tools.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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