Chicago Tech Jobs and Startup Jobs

35

Team Lead, DNO

Grubhub
Chicago
14 hours ago
+29
We are hiring for a Team Lead position for our Driver Net Operations Team.  The Team Lead is responsible for serving as the driver resource for their assigned region, and ensuring the members of their Driver Specialist Team are performing their functions effectively and have the necessary tools.  They are responsible for working cross functionally to ensure that their markets are staffed appropriately while meeting recruiting and retention goals.

Driver Specialist

Enterprise Fulfillment Specialist

Service Desk Associate I

Systems Engineer II

Operations Specialist

Team Lead, Operations

Partner Operations Manager

Command Center Lead

Technical Field Operations Specialist

Monitoring and Support Specialist

Sr. Manager, Market Operations

Market Manager

Manager, Operations

Cloud Applications Administrator

Account Advisor, Enterprise Accounts

Load 10 more jobs16 jobs at Grubhub

Director, Consumer Panel

SPINS LLC
Chicago
3 days ago
+25
Due to growth, we are expanding our team. In this Director, Consumer Panel role you will use your professional and sharp analytic mind to deliver critical insights to clients in the Consumer Packaged Goods industry. This role reports directly to the Principal, Consumer Insights and is part of our broader Client Growth Solutions consulting team. We are a collaborative organization and this opportunity will allow you to actively partner with everyone from Consumer Insight teammates to company leaders, all in support of your professional growth.

Automated Fulfillment Strategy Manager

Peapod Digital Labs
Chicago
3 days ago
+35
The Automated Fulfillment role is responsible for developing, maintaining and expanding a strategy for automation Centralized Fulfillment. To be successful, it is imperative that they develop and maintain intimate knowledge and expertise on automation solutions within grocery retail, supply chain and e-commerce, by constantly keeping up with market developments and new innovations. This role will develop a thorough understanding of the business needs that dictate the requirements for automation solutions in the ADUSA e-commerce fulfillment network, and will develop effective ways of determining suitability and applicability of solutions and solution providers, systems and system integrators.

Fulfillment Specialist Business Support (C&C)

Route Planning Manager

Senior Manager, Field Services

Sr. Manager, eCommerce Fulfillment Development

Load 1 more jobs5 jobs at Peapod Digital Labs

Desktop Support

Yum! Brands
Chicago
4 days ago
+31
Your primary role be to troubleshoot, analyze and resolve incidents impacting the computers of all Domestic Yum! Brands, Inc. team members while providing outstanding customer experience.   Your position will be with the second line of PC support and you would also be responsible for training and testing new technologies to grow the team’s productivity and efficiency.   This position reports into Service Delivery Team located in Chicago, IL.

Production Support Analyst 2

Yum! Brands
Chicago
4 days ago
+31
·       Research/reproduce issues being reported by end customers as well as above restaurant leaders. ·       Assess root cause and resulting impact of technical issues. ·       Log and update Jira tickets for engineering defects. ·       Update Service Desk tickets (requires interaction with external customers). ·       Work with other departments to explain/research/address issues. ·       On-call shift approximately 3 nights per month for 5 hours each night (total 15 hours/month).

Production Support Analyst 1

Yum! Brands
Chicago
4 days ago
+31
·       Managing admin accounts for online ordering and call center. ·       Overseeing new store go-lives. ·       Answering franchise questions. ·       Answering phone calls and incoming emails. ·       Monitoring incoming requests in the Service Desk portal. ·       Escalating issues to other departments. ·       Following up on open items. ·       Will be on-call approximately 3 nights per month for 5 hours each night (total 15 hours/month).

Business Technical Analyst - Technical Menu Config…

McDonald's Technology
Chicago
4 days ago
+26
Lead a work team within US Technology that is responsible for RFM and data maintenance and our Store Menu and Recipe Tool (SMART). This team works with defining data solutions that foster our POS, Kiosk, GMA and Delivery from an Operations / Business perspective. Define and write requirements and maintain data for U.S. Technology Restaurant File Maintenance (RFM) system. Prioritize requirements based upon business and deployment needs for RFM and SMART. Communicate often and optimally to team, individual members, and direct reports. Balance multiple priorities and people needs. Detailing for new concepts for data implementation to support field requests. Testing completed tasks prior to deployment to the field. Participate in Menu Category, NABIT, Innovation, and Marketing meetings to support initiatives. Handle and communicate future release and development plans for RFM. Lead and grow new talent; support and training for existing talent.

Senior Director, Global Equipment Strategy

Sr. Director Digital Ordering Channels – US

Manager- Strategic Partner Governance-VMO

Administrative Assistant - Marketing Alignment

Incident Response Manager

Business Technical Analyst - Deployment

Director, Workplace Management

Global Technology Back Office Supervisor

Experienced Administrative Assistant

Global Technology Desktop Services Senior Manager

US Quality Systems Manager (Poultry, Eggs, and Fish)

Load 8 more jobs12 jobs at McDonald's Technology

Customer Success Manager, Small Business

SNACKNATION
Chicago
6 days ago
+15
The Customer Success Manager will spend each day doing everything necessary to ensure a consistently positive experience for our customers. You'll answer customer questions ranging from simple to complex, help maintain customer engagement in our online portal, and handle incoming customer calls. This is a fantastic opportunity to join a fast-growing team of friendly, driven people. What we value most of all is a positive attitude and a relentless energy - this is NOT a call center! If that sounds like you, this could be the most important ‘job ad’ you’ll read this year (and likely for some years to come).

Event Coordinator

Crafty
Chicago
1 week ago
Crafty is seeking an experienced Event Coordinator to join our team! The Event Coordinator will sit at the helm of a tight ship: guiding client event needs, staffing schedules, and catering orders. This Event Coordinator will constantly liaise with our clients to become their go-to contact at Crafty for all things Crafty Events. This role will report to our Senior Event Manager, and is a full time role. Responsibilities will include (but not

Corporate IT Director

SPINS LLC
Chicago
1 week ago
+25
The Corporate IT department is responsible for managing the network and corporate information technology resources for SPINS offices and employees worldwide. We’re seeking a candidate who cares deeply about customer experience, and will take personal ownership for the quality of our IT experience. You’ll be equally comfortable talking with engineers, executives, and business users. You will be responsible for providing direction and guidance to multiple teams including IT Helpdesk, IT Operations, Network Engineering, and Software Purchasing.

Operations Associate

mRelief
Chicago
1 week ago
About mRelief mRelief provides an easy-to-use platform through web, text messaging and voice that enables Americans to enroll end-to-end in the SNAP or food stamp program. Our mission is to restore dignity by transforming access to social services. To date we have helped more than 500,000 families connect to social services and unlocked more than $140 Million in food stamp benefits. mRelief has been backed by the Bill & Melinda Gates Foundation

Customer Success Manager, Mid-Market

SNACKNATION
Chicago
1 week ago
+15
We're looking to hire a Customer Success Manager who can help us create a world-class experience for our Mid-Market customers. The Customer Success Team is the hub of customer support and advocacy for our healthy snack delivery program, SnackNation. There's nothing quite like awesome support, and it takes a team of attentive, empathetic, and critical thinkers who constantly strive for perfection!

Restaurant Success Manager - Toast Payroll

Toast
Chicago
1 week ago
+53
As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Hospitality Manager

Tock
Chicago
1 week ago
+30
Tock is looking to expand our Hospitality Team and we need a thoughtful and dedicated Hospitality Manager to join our growing support staff. You will be tasked with providing product guidance and working to resolve a variety of issues. As a member of the team, you will be front and center of customer success, filtering issues and brainstorming solutions with members of all internal teams. As the first line of assistance to our worldwide community of restaurants, wineries, bars, and hotels, you will quickly become a service industry expert. This means you are not just an ordinary support provider, but you will help shape the future of Tock by working closely with our designers and engineers to constantly improve our product and services.

Systems Solutions Architect

Toast
Chicago
2 weeks ago
+53
Reporting to the Senior Manager of Business Systems Architecture and Integrations, the Systems Solutions Architect will provide expertise in process design, data architecture and platform lifecycle /development solutions for all of Toast’s Business Systems teams. The Systems Solutions Architectwill be responsible for facilitating and executing high quality and scalable stakeholder deliverables within an Agile development environment. 

IT Infrastructure Manager

Toast
Chicago
2 weeks ago
+53
The IT Infrastructure Manager will lead a growing team of network and communications engineers and administrators as Toast expands across the U.S. and Globally. This role will oversee the team’s operations related to new office buildouts, and will launch & manage projects designed to improve stability and efficiency, and quality of operations across Toast.

NetSuite Administrator

Toast
Chicago
2 weeks ago
+53
Reporting to the Business Systems Manager, G&A the NetSuite Administrator administers, supports and maintains Toast's NetSuite platform and users. The Netsuite Administrator will be responsible for maintaining and developing the NetSuite platform and external integrations and function as a key contributor to many high value business initiatives for the Toast Business Systems team. They will work closely with the Accounting and Finance teams to ensure the highest level of data accuracy and in maintaining and improving the functionality of various financial systems. The NetSuite Administrator will apply proven communication, analytical and problem-solving skills to help maximize the benefit of Toast’s financial systems to the organization.

Salesforce Administrator

Toast
Chicago
2 weeks ago
+53
Toast Overview: We’re not your traditional tech company. We recognize that talented people often come from outside the tech space. No matter what your background is, there’s a place for you at Toast. We’ve 86’d the conventional workplace for one where people can truly bring their full selves to work. Together, we empower restaurants of all sizes to build great teams, increase revenue, improve operations, and delight their guests. We pair our deep

Director, Enterprise Systems Architect

Toast
Chicago
2 weeks ago
+53
The Director, Enterprise Systems Architect will contribute to Toast’s success by ensuring enterprise technology investments and designs, are made for optimal support of the business strategy and rapid scale. The Director, Enterprise Systems Architect contributes to the overall systems architecture vision for Toast, and collaborates heavily with R&D and IT, to ensure a seamless architecture experience across the operational side of the business and our core product.

Customer Service Specialist, Toast Payroll

Toast
Chicago
2 weeks ago
+53
As a Customer Service Specialist, you will be the first point of contact for our clients’ HRIS and Payroll needs. As the foundation of our services team, you will address client questions and concerns using an empathetic and consultative approach. Through mentorship and coaching, you will become a product expert, educating our clients on the best way to utilize our system for their business needs.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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