Chicago Tech Jobs and Startup Jobs

21

Client Success Partner

Evive
Chicago
15 hours ago
+44
Client Success Partner Evive people are game-changers. Evive was founded by two people who wanted to challenge the status quo...and did. More than 11 years later, that spirit still defines our culture. The work we do is redefining how people use their employee benefits, with SaaS-based services that help people to improve their lives and Fortune 1000 enterprises to optimize their benefits investments. We strive every day for the ideal of

Members Services Associate

Evive
Chicago
15 hours ago
+44
Member Services Associate Evive people are game-changers. Evive was founded by two people who wanted to challenge the status quo...and did. More than 11 years later, that spirit still defines our culture. The work we do is redefining how people use their employee benefits, with SaaS-based services that help people to improve their lives and Fortune 1000 enterprises to optimize their benefits investments. We strive every day for the ideal of

Information Technology Manager

Prevail Health
Chicago
1 day ago
IT/ Network and System Manager Prevail Health, a digital health Tech Company, is looking for an Information Technology Manager to manage our IT Network and Systems. We are looking for someone who is extremely smart, self-motivated and ready for a challenge.  We are in a time of growth and our customers have high demand for a safe and secure corporate IT infrastructure.  As the Information Technology Manager, you will: * Manage the day to day

Reimbursement Support Specialist

Tempus
Chicago
23 hours ago
+34
Passionate about making a difference in the world of cancer genomics? With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of this data. We’re on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We are looking for a Reimbursement Support Specialist

Director, Operations

Director, Strategic Operations

Accessioning Supervisor

VP of Drug Discovery

Executive Administrator

Systems Engineer

Director of Bioinformatics

Sr. Operations Manager

Senior Manager of Commercial Learning and Development

Senior Director, Clinical Integrations

Sample Return Associate

Order Processing Associate

Director Clinical Lab Operations

Customer Success Specialist, Provider

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Network Operations Specialist

Outcome Health
Chicago
1 day ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
1 day ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Client Support Lead

Lumere
Chicago
2 days ago
+42
As Client Support Lead, you will be responsible for providing white-glove client support to our end-users. You’ll manage customer requests end-to-end, leveraging technical expertise and internal resources to identify user issues and perform appropriate troubleshooting in a timely, friendly manner. You will also monitor client support data and drive opportunities to improve our client support operations and overall user experience. The successful

Service Manager

VillageMD
Chicago
3 days ago
+36
Streamline workflows to remove inefficiencies and enable team to deliver faster service to our colleagues. Implement and run Problem Management discipline and consistently leverage it to reduce stress on services. As part of our Security First approach, you will ensure Technology Operations is adhering to security and regulatory compliance established by Security Operations and Legal/Compliance team.

Senior Voice Engineer- Chicago or REMOTE!

Senior Medical Director | Village Medical at Home

Network Administrator

Director, Physician Network Development

Care Coordinator

Registered Nurse Care Manager

Bilingual Social Work Care Manager (Spanish)

Technology Risk Analyst

Executive Assistant

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Receptionist/Admin

Outcome Health
Chicago
5 days ago
+15
Intellectually curious, hard-working, organized and detail-oriented individual who has 1-2 years of experience in people-facing and administrative roles. Guest experience is everything, so this individual must take ownership over the positive experience of visitors ranging from candidates to vendors to entrepreneurs and business community.  Prior experience working in a fast-paced environment, having managed multiple deadlines and positively interfaced with a diverse group of team members, is an asset. Must be a creative problem-solver, remain calm under stressful situations and be a cheerful, enthusiastic energy in the office. 

Health Concierge

bswift
Chicago
1 week ago
+16
Health Concierge is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone, internet, web-chat or written correspondence. Engages, consults and educates members based upon the member’s unique needs, preferences and understanding of Aetna plans, tools and resources to help guide the members along a clear path to care. Utilizes resources to assist customers in understanding components of the Aetna products including claims, accumulators, usage and balances, and cost sharing.

Client Analyst Program

Senior Systems Engineer

Technical Architect

Walgreens
North Suburbs
1 week ago
+35
Creates design documents that ensure consistency in development across the IT organization. Participates in the definition of software architecture to ensure that the IT organization's software solutions are built within a consistent framework and aligned to strategy. Implements activities that generally impact multiple components / processes and the work of own and possibly other teams. Assigned complex undertakings that regularly require the application of independent judgment. Receives work in short– and mid- term outcomes and operates within the context of approved methods.

Senior Manager of Clinical and Quality Assurance

Director, Global Information Technology Controls (IT SOX)

Manager, IT Logistics & Repair

Field Service Technical Analyst

Senior Director OneIT Walgreens Connectivity Services

IT Technical Architect/Full Stack Developer

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Senior IT Associate

Strata Decision Technology
Chicago
1 week ago
+51
Perform day-to-day support for Strata employees by handling incident and trouble tickets. Administer Strata’s Office365 deployment. Own asset inventory including hardware replacement and disposal, inventory levels, and evaluation of new models and emerging technologies. Assist with the onboarding and offboarding of staff. Manage endpoint images, configuration, and deployment for user computing platforms. Support compliance and audit efforts by creating scripts using PowerShell to automate policy changes. Package and deploy new software to endpoints. Other duties as assigned.

Senior Security and Network Engineer

Experience Director

Client Operations Analyst

Pareto Intelligence
Chicago
1 week ago
+40
Duties & Responsibilities Collaborate with Product, Development, and Advisory teams to lead efforts toward automation and scalability. Identify tasks that can be automated, clearly document how, and work with leads on prioritization. Identify and solve problems by reviewing related information, evaluating options, and implementing solutions. Create current-state and ideal-state workflow diagrams and process maps. Work closely with client

Director, Client Success

Lumere
Chicago
1 week ago
+42
We are seeking an experienced and driven Director of Client Success to lead our established account management team across Lumere’s entire portfolio of existing accounts. You’ll work closely with our team of Executive Partners to define and execute strategies to maximize growth, retention, satisfaction, and engagement; and partner with cross-functional leaders to ensure effective execution of the desired strategy at each account.

Manager, IT Infrastructure

GoHealth
Chicago
1 week ago
+39
GoHealth is seeking a Manager of IT Support to oversee the team and efforts of well-functioning technical environment and the in-house technical hardware, software and system support. Members of this team work with a variety of equipment and systems including desktops, laptops, network connectivity, and Windows/Mac/Linux software. This is a brand new role reporting into the Director of IT Operations! You will come in with a proactive and eager mind to help drive the actions of rapidly responding to technical issues impacting end users and key business operations. GoHealth has 4 locations (2 in Chicago) and you will be responsible for the oversight of IT Support employees and technical support amongst our overall geographical footprint. Building and maintaining relationships cross-functionally will be important to you and at all levels with the organization.

Manager, IT Support

Technical Support Specialist

Outcome Health
Chicago
1 week ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Customer Engagement Specialist

Outcome Health
Chicago
1 week ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Customer Success Manager

Outcome Health
Chicago
3 weeks ago
+15
The Customer Success Manager (CSM) is part of the Outcome Health Customer Operations team. The objective of this role is to drive adoption of our platform within our customers and act as a trusted advisor to our customers, in order to help them create and achieve objectives and goals for our suite of assets. The CSM serves as a key project manager to assigned accounts, to support effective onboarding and complex implementation of products, services and training to new and existing customers. CSMs partner closely with our Customer Care team to ensure Customers achieve success in the customer experience space in addition to the customer objectives space.

Community Resource Specialist

NowPow
Chicago
1 month ago
+23
Community Resource Specialists (CRS) play an essential role in creating the NowPow product, a robust inventory of searchable service information. CRSs conduct comprehensive research via web and phone with the businesses and organizations in the communities we support, working primarily in a contact center environment. CRSs may also be assigned special projects related to analysis and maintenance of our resource directories. Applicants will be required to take a computer and written skills assessment as well as a Caliper Assessment before consideration. Qualifying CRSs will demonstrate acute attention to detail, a willingness to problem-solve, a positive attitude, excellent communication (written and verbal) skills, and the ability to work as a member of a diverse team.

Operations and Fulfillment Specialist

Jintronix
Chicago
3 months ago
You must be a self-starter. and have excellent communication skills, a resourceful mindset and a hands-on, can-do attitude. Success in this the role requires a rare combination of analytical problem solving, operations instinct, fine attention to detail, interpersonal skills, and a willingness to roll up your sleeves.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,601
Min: $30K
Max: $85K
Office Manager $54,051
Min: $20K
Max: $102K
Desktop Support $61,841
Min: $45K
Max: $102K
Technical Support $61,897
Min: $36K
Max: $160K
Sales Operations Analyst $67,300
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,864
Min: $35K
Max: $180K
Client Success Manager $76,860
Min: $37K
Max: $140K
Operations Manager $83,811
Min: $41K
Max: $150K
Business Intelligence Analyst $83,954
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $129,169
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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