Chicago Tech Jobs and Startup Jobs

33

Customer Success Representative

Tempus
Chicago
11 hours ago
+34
Act as a link between external customers and internal operations, while demonstrating a positive and professional image through phone and e-mail communications with providers and care teams. Successfully manage high volume of client-facing interactions and establish strong rapport with partners. Use problem solving skills to create and offer solutions to customers of varied complexity. Ensure the transmission and delivery of patient reports and testing updates via fax and e-mail. Provide support and education to customers about Tempus products and services. Document all communication and maintain appropriate records and maintain a database of client information. Lead/assist in sample procurement and kit supply ordering. Review and update test requests with ambiguous client information. Work in a team towards group goals regarding client growth and operational efficiency. Provide relevant updates to internal teams-- both Sales, Account Management and more.

Customer Success Team Lead

Receiving and Inventory Coordinator

Pathology Lab Coordinator (Mon - Fri 7:00am- 3:30pm Shift)

Clinical Coordinator

Lab Operations Associate

Lab Assistant for Histology

Site Operations Manager

Team Lead, Reimbursement

Reimbursement Support Specialist

Director, Operations

Director, Strategic Operations

VP of Drug Discovery

Systems Engineer

Executive Administrator

Director of Bioinformatics

Sr. Operations Manager

Senior Manager of Commercial Learning and Development

Senior Director, Clinical Integrations

Sample Return Associate

Order Processing Associate

Director Clinical Lab Operations

Customer Success Specialist, Provider

Load 10 more jobs23 jobs at Tempus

Front Desk Administrative Assistant

GoHealth
Chicago
11 hours ago
+39
Do you have a passion for helping others? GoHealth is seeking a hard working Front Desk Admin Assistant to add to its facilities administration team. We are a fast growing company, looking for a one-of-a-kind assistant to give our team the support they need, and act as a vital point person for daily office activities. If you're open to making a 500+ employee Chicago sales center as your own, and you have commercial or property management experience, then join our growing company. 

Manager, IT Infrastructure

Customer Success Manager

HealthJoy
Chicago
21 hours ago
+31
Partner with customers through the entire lifecycle including onboarding and training new clients, as well as providing technical support to existing. Build strong relationships with our enterprise customers to ensure they feel empowered to use HealthJoy independently, and are experiencing the value our product can offer. Provide proactive account analysis and identify incremental areas of improvement through NPS scores. Develop & refine company methodology, process and documentation guidelines related to implementation and ongoing customer success. Keep up-to-date on the latest patient/customer support technologies and industry trends to aid in our scaling efforts.

Customer Service Representative (Full-Time)

Neighborhoods.com
Chicago
22 hours ago
+34
Using VoIP software to receive and transfer inbound calls. Making some outbound calls to customers. Following a flexible script and having conversations with customers. Accurately collecting and entering customer information. Responding to general email communication from customers. Doing reporting and administrative tasks that help the team accomplish its goals.

Enterprise Customer Success Manager

CancerIQ
Chicago
1 day ago
+26
Manage and be responsible for the economic buyer relationship with each assigned CancerIQ enterprise. Grow the CancerIQ footprint within an enterprise institution. Grow and manage our CancerIQ partnerships. Grow the value of CancerIQ’s customer base via high levels of renewal and account expansion. Lead a renewal process covering planning, forecasting and execution. Ensure the clinical process is aligned with each customer’s business goals through presentations, collaboration and proactive account management. Identify, forecast and successfully close account expansion opportunities (the “expand” of land & expand). Lead the preparation and delivery of quarterly and annual customer business reviews. Analyze data in order to establish definitive ROI delivered by CancerIQ. Constantly evaluate account health using quantitative and qualitative factors, then spring into action to address flagging accounts. Capture and share the “Voice of the Customer”.

Sales Director, Pharmacy Solutions

Lumere
Chicago
2 days ago
+42
The Director will work across Lumere’s functional departments to help define, develop and deliver pharmacy solutions that differentiate Lumere from the competition. S/he must be comfortable acting as a Player-Coach, with a proven record of achievement in helping customers realize success in their medication use analytics across the system and the continuum of care. 

Vice President, EAP Market Leader

Rally Health
Chicago
3 days ago
+25
Heavily engaged in supporting the Sales Office across all sales activities including customer presentations; strategy development; pricing and performance guarantees; marketing; and proposal development. Partner with Rally’s EAP product team, which means that the hire must be able to think both critically and creatively, with a growth mindset, so that we can meet the current and future demands of our customers. Play a critical role supporting the Growth Office across sales activities, including customer presentations; pricing and performance guarantees; marketing; proposal development; and operational customization to meet customer needs. Develop the overall strategy for the enterprise EAP services business and align resources to achieve/exceed financial targets. Heavy emphasis on driving bottom-line IOI growth. Conduct ongoing assessment of industry market and internal operating business risks/opportunities and executes strategies to mitigate/capitalize as appropriate.

Registered Nurse Care Manager

VillageMD
Chicago
4 days ago
+36
Actively engage and collaborate with PCP’s and office staff in identifying high-risk patients. Engage with patients in the primary care, acute and post acute settings to provide support to patients as they work toward their healthcare goals. Employ motivational interviewing skills to elicit optimal member engagement/outcome. Perform comprehensive assessments for both physical and psychosocial risk factors that support individual patient needs while identifying and addressing barriers. Communicate assessment findings, care plan goals, interventions and outcomes to PCP, patients and caregivers in a timely manner. Monitor patient’s acute stays, perform post-discharge follow up calls and continuously assess risk of readmissions post-discharge. Identify and support practice needs for structured on-site Care Coordination presence in alignment with program model. Maintain a core understanding of population management as it specifically relates to high risk patients.

Director, Market Entry

Care Coordinator

Director of Real Estate

Technology Risk Analyst

Executive Assistant

Network Engineer

Service Manager

Network Administrator

Director, Physician Network Development

Load 6 more jobs10 jobs at VillageMD

Office Services Coordinator

Guaranteed Rate
Chicago
1 week ago
+23
Serve as the main contact for national branch through internal support ticketing system (including but not limited to placing office orders and scheduling service appointments). Manage the company UPS account for location and user setups/closures, and general account maintenance. Coordinate vendor delivers and pick-ups for soft services such as water coolers, shred service, coffee machines, etc. Handle new requests for new and updated certificates of insurance, including distribution to original requestors. Act as the main point of contact for national branch emergencies such as structural damage, maintenance requests, snow removal, etc. Assists Project Managers with workplace services tasks associated with office openings, closing, relocations and transfers. Help direct traffic for day to day office services management.

Customer Service Loan Servicing

Operations Assistant

Administrative Assistant

Mortgage Customer Service

Help Desk Tier-VIP

Help Desk-Tier 1

Production Manager

Encompass Administrator

Customer Service Loan Servicing

VP of Mortgage Lending

General Office Assistant

Office Assistant

Load 9 more jobs13 jobs at Guaranteed Rate

Customer Support Manager

Kalderos
Chicago
6 days ago
+28
Kalderos is looking for an experienced Customer Support Manager. In this role you will be accountable for building a strategic customer support model and assisting our leadership team in planning, hiring,  and standing up the customer support function for Kalderos’ products. Also, you will be responsible for leading the customer service activities for Kalderos. This includes responsibility for the daily execution of the customer support processes of order management, account management, incoming call volume  and daily issue resolution as well as the coaching and performance management of their respective team and any relevant third-party vendors.

Technical Operations Engineer

Kalderos
Chicago
6 days ago
+28
Maintain and improve group processes, including support knowledge bases. Communicate process issues to the organization and contribute ideas for process improvements/ innovations. Provide leadership in the selection of appropriate tools, techniques, and methodologies. Assist in building and managing internal software processes. Work closely with department leaders to understand specific business requirements. Solve for business requirements using creative software and internal process solutions. Create reports and metrics and help analyze data. Attend project planning meetings and document projects. Help manage the day-to-day tactical needs of the Sales, Success, and Support teams. Assist in managing our Salesforce instance. Provide regular feedback, coaching, and guidance to team members. Demonstrate enthusiasm, product knowledge, confidence, clear and excellent communication skills. Defuse and resolve conflicts in an acceptable and professional manner. Research and implement best practices. Collaborate effectively with cross-functional teammates.

Infrastructure Engineer

Strata Decision Technology
Chicago
1 week ago
+51
Strata’s Infrastructure Engineers are responsible for building and maintaining the environment for hosting Strata’s SaaS application, StrataJazz. This team handles everything needed to run and scale the SaaS platform: hypervisors, storage, OS instances, metric collection, and alerting working alongside Strata’s Network and Security team. This position will support our SaaS application both on premise and in AWS.

SQL Database Admin

Administrative Associate

Senior Security and Network Engineer

Clinical Development Manager

IDx Technologies
Chicago
1 week ago
+17
IDx is looking for a highly driven, detail-oriented individual to manage our clinical development activities. The Clinical Development Manager will be responsible for clinical study delivery including the planning, management, and reporting of studies in compliance with internal and external quality and regulatory requirements, including Good Clinical Practice (GCP). They will also be responsible for internal testing and ongoing efficacy monitoring of IDx AI devices. Specific functions include:

Clinical Validation Coordinator

IDx Technologies
Chicago
1 week ago
+17
IDx is looking for a highly driven, detail-oriented individual to coordinate our clinical validation activities. The Clinical Validation Coordinator will be responsible for the clinical validation activities of IDx’s medical device AI’s. This includes the planning and management of clinical trial validation for new medical devices, internal testing and ongoing efficacy monitoring of IDx AI devices, and the validation of improvements to existing medical devices, including new clinical trials or studies where applicable. Specific functions include:

Technical Support Analyst

Mobile Doorman
Chicago
1 week ago
+18
Mobile Doorman, the leading white-label app solution for the multifamily industry, is looking for a Technical Support Analyst to join our growing Technical Support team in helping our clients, end-users, and internal staff navigate our increasingly feature-rich software.  Tech support is a crucial area of the business where we have a chance to interact directly with our users, who tend to remember their interactions with support staff more than

Director, Client Success

Lumere
Chicago
1 week ago
+42
We are seeking an experienced and driven Director of Client Success to lead our established account management team across Lumere’s entire portfolio of existing accounts. You’ll work closely with our team of Executive Partners to define and execute strategies to maximize growth, retention, satisfaction, and engagement; and partner with cross-functional leaders to ensure effective execution of the desired strategy at each account.

Senior Systems Administrator

IDx Technologies
Chicago
1 week ago
+17
Creating, testing, modifying, and implementing scripts for automating daily tasks. Maintaining, optimizing, and monitoring secure computer networks on a global scale with multiple locations. Managing core Microsoft technologies like AD and Group Policy,. Assisting in scaling core elements of IT systems in a constantly expanding organization. System administration in Windows and Linux Environments. Maintaining auditable records and inventories and participating in security audits.

Client Support Lead

Lumere
Chicago
1 week ago
+42
Lumere, a GHX company, is an organization comprised of clinicians, researchers, pharmacists and strategic thought leaders focused on helping health systems eliminate unwarranted clinical variation and cut unnecessary costs—specifically related to device and drug selection and utilization. As Client Support Lead, you will be responsible for providing white-glove client support to our end-users. You’ll manage customer requests end-to-end,

Client Analyst Program

bswift
Chicago
1 week ago
+16
bswift is currently seeking an Analyst to join our growing team at our headquarters in Downtown Chicago. The Analyst will mainly be responsible helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services.

Client Relationship Manager

Director

Senior Application Support Analyst

Associate Director

Load 1 more jobs5 jobs at bswift

Outreach Specialist

Pareto Intelligence
Chicago
1 week ago
+59
Position Responsibilities Efficiently conduct calls to other entities to gather or confirm required information Communicate complex information to other entities in a way that is easy to understand Determine eligibility by comparing information gathered to government requirements Learn and maintain knowledge on complex government regulations Coordinate with government-related entities through online portals to ensure all information

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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