Chicago Tech Jobs and Startup Jobs

27

Vice President, EAP Market Leader

Rally Health
Chicago
18 hours ago
+25
Heavily engaged in supporting the Sales Office across all sales activities including customer presentations; strategy development; pricing and performance guarantees; marketing; and proposal development. Partner with Rally’s EAP product team, which means that the hire must be able to think both critically and creatively, with a growth mindset, so that we can meet the current and future demands of our customers. Play a critical role supporting the Growth Office across sales activities, including customer presentations; pricing and performance guarantees; marketing; proposal development; and operational customization to meet customer needs. Develop the overall strategy for the enterprise EAP services business and align resources to achieve/exceed financial targets. Heavy emphasis on driving bottom-line IOI growth. Conduct ongoing assessment of industry market and internal operating business risks/opportunities and executes strategies to mitigate/capitalize as appropriate.

Customer Support Manager

Kalderos
Chicago
3 days ago
+28
Kalderos is looking for an experienced Customer Support Manager. In this role you will be accountable for building a strategic customer support model and assisting our leadership team in planning, hiring,  and standing up the customer support function for Kalderos’ products. Also, you will be responsible for leading the customer service activities for Kalderos. This includes responsibility for the daily execution of the customer support processes of order management, account management, incoming call volume  and daily issue resolution as well as the coaching and performance management of their respective team and any relevant third-party vendors.

Technical Operations Engineer

Kalderos
Chicago
3 days ago
+28
Maintain and improve group processes, including support knowledge bases. Communicate process issues to the organization and contribute ideas for process improvements/ innovations. Provide leadership in the selection of appropriate tools, techniques, and methodologies. Assist in building and managing internal software processes. Work closely with department leaders to understand specific business requirements. Solve for business requirements using creative software and internal process solutions. Create reports and metrics and help analyze data. Attend project planning meetings and document projects. Help manage the day-to-day tactical needs of the Sales, Success, and Support teams. Assist in managing our Salesforce instance. Provide regular feedback, coaching, and guidance to team members. Demonstrate enthusiasm, product knowledge, confidence, clear and excellent communication skills. Defuse and resolve conflicts in an acceptable and professional manner. Research and implement best practices. Collaborate effectively with cross-functional teammates.

Clinical Development Manager

IDx Technologies
Chicago
4 days ago
+17
IDx is looking for a highly driven, detail-oriented individual to manage our clinical development activities. The Clinical Development Manager will be responsible for clinical study delivery including the planning, management, and reporting of studies in compliance with internal and external quality and regulatory requirements, including Good Clinical Practice (GCP). They will also be responsible for internal testing and ongoing efficacy monitoring of IDx AI devices. Specific functions include:

Clinical Validation Coordinator

IDx Technologies
Chicago
4 days ago
+17
IDx is looking for a highly driven, detail-oriented individual to coordinate our clinical validation activities. The Clinical Validation Coordinator will be responsible for the clinical validation activities of IDx’s medical device AI’s. This includes the planning and management of clinical trial validation for new medical devices, internal testing and ongoing efficacy monitoring of IDx AI devices, and the validation of improvements to existing medical devices, including new clinical trials or studies where applicable. Specific functions include:

Director, Client Success

Lumere
Chicago
4 days ago
+42
We are seeking an experienced and driven Director of Client Success to lead our established account management team across Lumere’s entire portfolio of existing accounts. You’ll work closely with our team of Executive Partners to define and execute strategies to maximize growth, retention, satisfaction, and engagement; and partner with cross-functional leaders to ensure effective execution of the desired strategy at each account.

Senior Systems Administrator

IDx Technologies
Chicago
1 week ago
+17
Creating, testing, modifying, and implementing scripts for automating daily tasks. Maintaining, optimizing, and monitoring secure computer networks on a global scale with multiple locations. Managing core Microsoft technologies like AD and Group Policy,. Assisting in scaling core elements of IT systems in a constantly expanding organization. System administration in Windows and Linux Environments. Maintaining auditable records and inventories and participating in security audits.

Client Support Lead

Lumere
Chicago
1 week ago
+42
Lumere, a GHX company, is an organization comprised of clinicians, researchers, pharmacists and strategic thought leaders focused on helping health systems eliminate unwarranted clinical variation and cut unnecessary costs—specifically related to device and drug selection and utilization. As Client Support Lead, you will be responsible for providing white-glove client support to our end-users. You’ll manage customer requests end-to-end,

Outreach Specialist

Pareto Intelligence
Chicago
1 week ago
+59
Position Responsibilities Efficiently conduct calls to other entities to gather or confirm required information Communicate complex information to other entities in a way that is easy to understand Determine eligibility by comparing information gathered to government requirements Learn and maintain knowledge on complex government regulations Coordinate with government-related entities through online portals to ensure all information

Systems Support Engineer

Keeper Security, Inc.
Chicago
1 week ago
+21
The Systems Support Engineer will work directly with the Sales Engineer in an effort to support the company’s post sale technical assistance and customer experience. This position is responsible for performing technical support for clients and providing resolution analysis on various technical issues.The Systems Support Engineer works closely with Keeper’s business customers and must possess the ability to communicate technical information to users with a varying level of technical experience.  Technical troubleshooting skills are a must in this fast paced environment as well as a “nothing is impossible” mindset. The ability to visualize problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. 

Office Administrator / Assistant - Chicago

NowSecure
Chicago
1 week ago
Greet clients and visitors. Help organize office activities. Update company calendars with relevant information. Maintain orderliness and organization of the office suite. Responsible for office equipment such as ordering toner and fixing malfunctions. Receive, sort, and distribute mail and deliveries. Track and maintain office supply inventory (technical supplies along with food/snacks). Schedule meetings and conference rooms for a variety of departments. Support HR, Finance and other departments with administrative projects.

Client Success Partner

Evive
Chicago
1 week ago
+44
Client Success Partner Evive people are game-changers. Evive was founded by two people who wanted to challenge the status quo...and did. More than 11 years later, that spirit still defines our culture. The work we do is redefining how people use their employee benefits, with SaaS-based services that help people to improve their lives and Fortune 1000 enterprises to optimize their benefits investments. We strive every day for the ideal of

Network Operations Specialist

Outcome Health
Chicago
1 week ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
1 week ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Sales Director, Pharmacy Solutions

Lumere
Chicago
1 week ago
+42
The Director will work across Lumere’s functional departments to help define, develop and deliver pharmacy solutions that differentiate Lumere from the competition. S/he must be comfortable acting as a Player-Coach, with a proven record of achievement in helping customers realize success in their medication use analytics across the system and the continuum of care. 

Entry Level Customer Care Representative

ALIS by Medtelligent
Chicago
2 weeks ago
Entry Level Customer Care Representative - Full Time 303 W Institute Pl, Chicago, IL 60610, USA Company Description We are looking for an entry level individual who is reliable, hardworking, and passionate about customer service to become part of the Medtelligent team. Medtelligent builds, delivers, and supports the leading integrated software solution for assisted living communities - "ALIS" (which stands for Assisted Living Intelligent

Security Support Specialist

OneSpan
Chicago
2 weeks ago
+19
Customer focus on Key Account Management. Become a cyber-security Subject Matter Expert (SME). Investigate and diagnose tickets to obtain customer satisfaction . Document troubleshooting steps and resolution details. Create and submit knowledge articles. Verify resolution with end-users and resolve assigned tickets. Proactively escalate tickets at risk of breaching Service Level Agreement/Operational Level Agreement to the Incident Manager. Escalate & prioritize unresolved Incidents to 3rd line. Attend troubleshooting calls .

Application Security Analyst

NowSecure
Chicago
2 weeks ago
As a cyber security innovator, we are the leader in Mobile Application Security Testing. We literally wrote the book on mobile app forensics and testing. At NowSecure, we craft the industry’s most advanced appsec technology and deliver expert appsec services so our customers can protect their own business, their employees and their customers from insecure mobile apps. Our customers include the world’s largest banks, government agencies, and top brands that run on mobile. We are a dynamic team of advanced security researchers, software engineers, services experts, sales professionals, marketing gurus and financial managers that are looking for inspired, entrepreneurial and hard driving new team members to join us on our mission!

VP of Operations

HealthJoy
Chicago
2 weeks ago
+31
The VP of Operations is an influential senior leader responsible for creating, enhancing and operationalizing efforts that support the day -to- day needs of our clients as well as strategic growth of the business. You will be diving deep into the hardest, most complex challenges of the healthcare experience and at the same time lead our operations efforts through its current phase of hyper growth. You will work collaboratively across teams to strategize and execute a best in class operating model through implementation and ongoing customer success.

Technical Support Specialist

Outcome Health
Chicago
3 weeks ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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