Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

8

Director, Customer Success

Built In
Chicago
18 hours ago
+32
We are looking for somebody with the experience and the drive to build, manage and scale a best-in-class customer success team-from the ground up! This team will oversee production operations, specifically overseeing the successful execution and delivery of branded content and events. Your team will work closely with internal teams and the customer directly to understand the customer’s expectations as well as the execution of delivering the product itself. You’re a natural project manager who is passionate about creating processes and workflows that ensure the best experience for customers and internal partners.

Customer Success Manager

Built In
Chicago
18 hours ago
+32
Partner with the AM to execute on the operational and product utilization related goals of the Customer Create Success Plan by providing user-focused training, onboarding, and engagement. Partner with the AM on prioritized accounts in order to drive overall customer adoption, enhance customer success, and mitigate customer churn risk. Work cross functionally with other departments in the company like content writers, event managers, project managers, product team, etc to ensure delivery of customer objectives. Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Identify and provide product education and ongoing onboarding needs through analysis of engagement metrics and drive best practices. Expedite technical and purchase-related escalations. Act as a trusted advisor to the end users and key stakeholders to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value.

Systems Administrator

Paylocity
Northwest Suburbs
19 hours ago
+31
The Systems Administrator is responsible for administration and availability of all Tech Operations systems. This person will install, configure, perform software upgrades and maintenance, and complete other tech-related projects. This person is responsible for maintaining system availability and resolving daily incidents. As a member of Paylocity’s Tech Operations team, this person would be looked upon as a resource for all areas of technology. Our Tech Operations department enjoys finding the right tool for the job, so we use a combination of commercial, open source, and custom-built solutions. Our team’s unique structure allows each member the freedom to perform tasks in their own way. Because we manage a wide variety of systems, one will rarely be locked into working on a single task. Additionally, each Tech Operations member is encouraged to grow in experience and technical knowledge by pursuing certifications and experimenting with new technology.

End User Computing Administrator

Client Services Representative

Part-time Distribution Assistant

Inside Sales Support Representative

IT Category Manager, Procurement

Load 2 more jobs6 jobs at Paylocity

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
1 week ago
+40
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Account Manager

Spark Hire
North Suburbs
1 week ago
+22
Spark Hire is an award-winning video interviewing platform (Software-as-a-Service) used by more than 5,000 customers in 100+ countries. Our industry-leading platform is recognized as the gold standard by esteemed software review site G2 Crowd. We’ve also been recognized as one of the best startups to work for (nationally) and a best small business to work for in the Chicago area. We've been signing up new customers like crazy which is creating

Customer Success Manager

Kazoo
Chicago
2 weeks ago
Our ideal candidate has led complex customer relationships, has a deep understanding of software implementation, and understands how to build customer service processes and practices that will scale and grow with the business. This role will lead all levels of customer implementations and ensure customer relationships are win-win and will continue long-term. This role has a huge impact on customer retention. We serve to make our customers look good with their employees so exceptional service is a priority. Work fast, make quick yet informed decisions, have fun, connect with smart people, and leave feeling energized for more!

Service Consultant

StratEx
Chicago
3 weeks ago
+21
StratEx is a ground-breaking tech company that offers a variety of HR and Payroll solutions to help empower restaurant/hospitality businesses by simplifying and streamlining their internal processes. The foundation on which we base our wide range of services is our proprietary HRIS software, eStratEx. Job Responsibilities: Serve as the first point of contact for all inbound client support e-mails and time-sensitive calls. Achieve

Data Extraction and Onboarding Specialist

StratEx
Chicago
3 weeks ago
+21
Job Title: Data Extraction and Onboarding Specialist Reports To: Payroll Onboarding Manager FLSA Status: Non-Exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Data Extraction and Onboarding Specialist ensures demographic, earnings, taxes, and deduction information is accurately downloaded and converted to a compatible format to be input into the StratEx payroll system.      Job Responsibilities

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,526
Min: $28K
Max: $57K
Office Manager $52,125
Min: $20K
Max: $102K
Operations Associate $52,679
Min: $32K
Max: $85K
Technical Support $56,417
Min: $36K
Max: $98K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,953
Min: $40K
Max: $85K
Client Success Manager $68,284
Min: $37K
Max: $135K
Business Analyst $70,537
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,895
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $93,051
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $121,290
Min: $80K
Max: $220K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $222,971
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Scientist Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
Best Senior Software Engineer Jobs in Chicago
LOCAL GUIDE
Best Sales Manager Jobs in Chicago
LOCAL GUIDE
Best Account Manager Jobs in Chicago