Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

19

Client Services Representative

Paylocity
Northwest Suburbs
2 days ago
+31
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Manager, Market Launch

Travel Manager - Procurement Specialist

Procurement Specialist IT

Internal Audit Manager

Load 1 more jobs5 jobs at Paylocity

Carrier Manager

FourKites, Inc.
Chicago
2 days ago
+27
A Carrier Manager on the FourKites Carrier Partnership team will be responsible for managing carriers in our carrier network. This includes establishing, strengthening, and maintaining productive working relationships and communication channels with key executives, project leads, and decision makers. FourKites fosters transparency in logistics, bringing together shippers, carriers, and 3PLs to bring visibility and actionable insights to our customers. Carriers and brokers are an essential aspect of that ecosystem, and FourKites is dedicated to ensuring that all parties gain benefits from participation in the FourKites platform. In this role, you will be responsible for educating carrier and broker partners on the value of our product, galvanizing support and increasing investment in the partnership overall, and ensuring strong, lasting relationships that result in high quality visibility for all parties involved.

Global Operations Associate

Flexport
Chicago
4 days ago
+25
Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $300M from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they love. Wherever you are,

Trade Compliance Operations Associate

Global Operations Manager

Merchant Care Representative

ShipBob
Chicago
5 days ago
+16
Work closely with assigned & non-assigned B2B Merchants to handle their inquiries and issues professionally, effectively, efficiently and accurately. Identify and assess our Merchant’s needs to achieve service delight. Have a balanced approach to solving Merchant issues that minimizes the company’s financial liability while maximizing the Merchant experience [win win approach]. Effectively manage queue of incoming tickets and calls on a day-to-day basis, including following up to inquiries based on dates that were committed to. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Troubleshoot Merchant issues. Take criticism on the chin, accept responsibility on company's behalf and exhibit composure in dealing with upset clients. Keep accurate record of Merchant’s interactions with proper documentation. Follow communication procedures, guidelines, and policies.

Delivery Manager

Fooda
Chicago
5 days ago
+13
Due to expanding growth, Fooda is looking for a Delivery Manager to lead our Delivery and Customer Happiness Team. This role will serve as the direct contact for multiple delivery couriers and restaurant partners while being responsible for the implementation of new Delivery Customers for Fooda and growing the business.

Service Consultant

StratEx
Chicago
1 week ago
+21
StratEx is a ground-breaking tech company that offers a variety of HR and Payroll solutions to help empower restaurant/hospitality businesses by simplifying and streamlining their internal processes. The foundation on which we base our wide range of services is our proprietary HRIS software, eStratEx. Job Responsibilities: Serve as the first point of contact for all inbound client support e-mails and time-sensitive calls. Achieve

Data Extraction and Onboarding Specialist

StratEx
Chicago
1 week ago
+21
Job Title: Data Extraction and Onboarding Specialist Reports To: Payroll Onboarding Manager FLSA Status: Non-Exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Data Extraction and Onboarding Specialist ensures demographic, earnings, taxes, and deduction information is accurately downloaded and converted to a compatible format to be input into the StratEx payroll system.      Job Responsibilities

Operations Associate

FourKites, Inc.
Chicago
1 week ago
+27
Onboarding carriers to our platform - sending and receiving files, using creativity to solve unique and changing problems, and setting up integrations. Participate in customer and carrier calls, taking notes and setting follow-up tasks and action items. Provide weekly updates on onboarding progress. Maintain accurate records in the CRM. Work cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve our product. Complete strategic projects as assigned.

Community Engagement Manager

Moonrise
Chicago
1 week ago
+19
What is Moonrise? Moonrise is a digital platform that matches workers who need extra cash to make ends meet with companies that need to fill shifts. We are a social impact startup owned by American Family Insurance.  We were built with an ambitious goal: to innovate in a way that would help working families—many of them existing customers of The General, part of the American Family enterprise—that need a financial cushion in case of the

Customer Success Manager

Built In
Chicago
1 week ago
+32
Partner with the AM to execute on the operational and product utilization related goals of the Customer. Create Success Plan by providing user-focused training, onboarding, and engagement. Partner with the AM on prioritized accounts in order to drive overall customer adoption, enhance customer success, and mitigate customer churn risk. Work cross functionally with other departments in the company like content writers, event managers, project managers, product team, etc to ensure delivery of customer objectives. Ensure successful onboarding of new accounts and new users by setting objectives which result in basic product functionality and provide advanced training in order to develop existing users. Maintain healthy customer engagement levels by identifying low utilization and providing solutions to further drive customer success. Identify and provide product education and ongoing onboarding needs through analysis of engagement metrics and drive best practices. Expedite technical and purchase-related escalations. Act as a trusted advisor to the end users and key stakeholders to drive product adoption and ensure they leverage the solution to achieve agreed operational priorities, leading to full business value. Maintain an understanding of Built In products and tech industry knowledge to effectively drive greater customer engagement on the most relevant features/functionality for their specific business needs. Host regional and segment specific webinar series for end-users to ensure customers are provided with additional education to fully optimize use of Built In Products.

Office Administrator

Moonrise
Chicago
2 weeks ago
+19
Who are you? A resourceful, efficient, organized, intrinsically motivated, quick learner who is a “get-it-done” and “laser focused” on attention to details type person. You have a strong interest in startups.  You might be looking to break into a career in facilities, or want a job on the ground floor of a growing company. You love checklists, planning, and helping people. You embrace and stay current with technology including: Google Drive

Customer Support Specialist

Kazoo
Chicago
2 weeks ago
Acquire a thorough understanding of the YouEarnedIt product and features to provide world class Customer Support. Accurately and efficiently respond to Customer Support questions and inquiries from users. Troubleshoot customer issues and escalate bugs to appropriate teams. Develop tutorials and document processes related to workflow. Possess a sense of urgency and take ownership of resolving a user's issue from start to end. Draft clear and concise answers that address the user's problem. Think creatively and to use the resources available to you to troubleshoot difficult issues. Translate very technical information for customers.

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
3 weeks ago
+39
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Supply Chain Coordinator

Fast Radius
Chicago
3 weeks ago
Company Overview Fast Radius is leading the industrial-grade 3D printing revolution. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale with an advanced digital platform. We are the end-to-end partner for companies looking to embrace additive and on-demand manufacturing: supporting clients with product design, engineering, testing and validation – all the way to global manufacturing and

Success Project Specialist

StratEx
Chicago
3 weeks ago
+21
StratEx handles HR and Payroll services for small to mid-sized companies. The Success Project Specialist supports the execution of key client initiatives. They work closely with our Client Success Managers as well as directly with clients to set up new, or update current, client projects within our system, troubleshoot client issues, and deliver training to ensure our clients are properly using our software. Job Responsibilities/Essential

Merchant Care Account Ambassador

ShipBob
Chicago
3 weeks ago
+16
Work closely with assigned & non-assigned B2B Merchants to handle their inquiries and issues professionally, effectively, efficiently and accurately. Identify and assess our Merchant’s needs to achieve service delight. Have a balanced approach to solving Merchant issues that minimizes the company’s financial liability while maximizing the Merchant experience [win win approach]. Effectively manage queue of incoming tickets and calls on a day-to-day basis, including following up to inquiries based on dates that were committed to. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Troubleshoot Merchant issues.

Support Specialist

ShipBob
Chicago
3 weeks ago
+16
Work closely with assigned & non-assigned B2B Merchants to handle their inquiries and issues professionally, effectively, efficiently and accurately. Identify and assess our Merchant’s needs to achieve service delight. Have a balanced approach to solving Merchant issues that minimizes the company’s financial liability while maximizing the Merchant experience [win win approach]. Effectively manage queue of incoming tickets and calls on a day-to-day basis, including following up to inquiries based on dates that were committed to. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Troubleshoot Merchant issues. Take criticism on the chin, accept responsibility on company's behalf and exhibit composure in dealing with upset clients.

Merchant Care Specialist

ShipBob
Chicago
3 weeks ago
+16
Work closely with assigned & non-assigned B2B Merchants to handle their inquiries and issues professionally, effectively, efficiently and accurately. Identify and assess our Merchant’s needs to achieve service delight. Have a balanced approach to solving Merchant issues that minimizes the company’s financial liability while maximizing the Merchant experience [win win approach]. Effectively manage queue of incoming tickets and calls on a day-to-day basis, including following up to inquiries based on dates that were committed to. Build sustainable relationships of trust through open and interactive communication. Provide accurate, valid, and complete information by using the right methods/tools. Troubleshoot Merchant issues. Take criticism on the chin, accept responsibility on company's behalf and exhibit composure in dealing with upset clients.

Customer Success Manager

FourKites, Inc.
Chicago
3 weeks ago
+27
FourKites Customer Success Manager is responsible for owning the overall customer relationship with assigned accounts. Your goal is to provide the best customer management and business consultancy skills around. You are responsible for retaining a book of customers and partnering with Sales to expand the customer partnership. We want our customers to come for us best practices and it is up to you to help customers prove out ROI and create raving fans that want to expand their partnership with FourKites.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,425
Min: $37K
Max: $135K
Business Analyst $70,504
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $82,971
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,156
Min: $70K
Max: $190K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Scientist Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech