Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

30

Client Relationship Manager - Enterprise Specialis…

Envoy Global
Chicago
11 hours ago
+27
The Customer Relationship Manager, Enterprise Specialist, is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The ultimate objective

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
3 days ago
+17
The Chowly Data Integration Specialist provides a 5-star customer experience to all Chowly clients. Working in-office, the Data Integration Specialist reviews, builds, and updates menu mappings between Third-party Online Ordering Solutions (TOOS) and connected restaurant Point-of-Sale (POS) menus. This is a full-time role with room for career growth through managing other Data Integration Specialists in the Mapping Department. The data

Data Extraction and Onboarding Specialist

StratEx
Chicago
3 days ago
+15
Job Title: Data Extraction and Onboarding Specialist Reports To: Payroll Onboarding Manager FLSA Status: Non-Exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Data Extraction and Onboarding Specialist ensures demographic, earnings, taxes, and deduction information is accurately downloaded and converted to a compatible format to be input into the StratEx payroll system.      Job Responsibilities

Operations Specialist

StratEx
Chicago
3 days ago
+15
Job Title: Operations Specialist Reports To: Director of Operations FLSA Status: Non-exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Operations Specialist ensures timely communication and resolution of all banking and tax related matters. Additionally, this individual serves as the liaison between the StratEx staff and the bank.   Job Responsibilities/Essential Functions include, but are not

Executive Assistant

SMS Assist
Chicago
3 days ago
+18
Provide overall general administrative support. Maintain files and records in accordance with legal requirements and Company policies and procedures. Assist Directors with various administrative tasks and projects. Respond to mail, phone calls, or emails requesting support. Create and prepare basic data reports and scorecard using Excel. Build relationships with key partners, both internally and externally. Assist with the development of presentations for senior leadership, including presentation materials such as data analysis and key results. Identify opportunities for improving productivity and efficiency. Participate in special projects and task forces, as assigned.

Implementation Consultant

Yello
Chicago
4 days ago
+24
About The Role The Implementation Consultant is a liaison to our clients and provides support throughout the implementation process, from first touchpoint to final go-live. This role provides consultation and expertise to clients on implementing and utilizing Yello product solutions within the recruiting industry.  The Implementation Consultant works with client project teams to define implementation project scope, develop project plan and

IT Support Analyst

Built In
Chicago
4 days ago
+32
As an IT Support Analyst you will be primarily responsible for carrying out all aspects of desktop support to our Chicago office, as well as supporting our remote employees. In addition, you will be the primary point of contact for helping customers and users troubleshoot issues with using our site. This role reports to the VP, Finance and is based in our Chicago office.

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
5 days ago
+27
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

General

CityBase
Chicago
5 days ago
Don't see an open role that matches your experience at CityBase? Submit your resume here, we will review and someone will be in touch with you!

TPA Support Specialist II (HRA/HSA/FSA)

Paylocity
Chicago
1 week ago
+31
Administers technical and non-technical support to clients Establishes intra- and interdepartmental relationships to prioritize needs, communicate project status and timing expectations. Determines the scope of client requirements from start to resolution. Achieves objectives by gathering pertinent data; identifying and evaluating options; recommending a course of action. Apply critical thinking and problem-solving skills to troubleshoot and resolve client questions.

Cyber Threat Analyst

Associate Cyber Threat Analyst

Benefit Technology Manager

Security Engineer

Benefits Client Support Analyst

Benefits Client Account Manager

Customer Service Account Manager

Load 4 more jobs8 jobs at Paylocity

Supply Chain Leader

Fast Radius
Chicago
1 week ago
Role: Supply Chain Leader Level: Mid-senior level Position: Full-time Location: West Loop, Chicago, IL Reports to: Director of Manufacturing & Supply Chain About Us: Fast Radius is the leading software-enhanced, industrial-grade, 3D printing manufacturer. Our strategic partnership with UPS allows us to offer turnaround as quickly as same-day. From functional prototypes to real engineered parts produced in the tens of thousands, Fast Radius

Supply Chain Coordinator

Fast Radius
Chicago
1 week ago
Company Overview Fast Radius is leading the industrial-grade 3D printing revolution. Strategically partnered with UPS, Fast Radius enables fast production of industrial parts at global scale with an advanced digital platform. We are the end-to-end partner for companies looking to embrace additive and on-demand manufacturing: supporting clients with product design, engineering, testing and validation – all the way to global manufacturing and

Director of Asset Management

SMS Assist
Chicago
1 week ago
+18
Train and manage a team of operations specialists to monitor asset consumption data. Analyze customer data to optimize current power usage and spend. Identify opportunities to reduce maintenance spend through leveraging real-time data. Develop Total Cost of Ownership (TCO) models to optimize equipment life. Source and manage an ecosystem of solution partners across the technology, IoT, controls, and grid landscape. Support sales and implementation functions in onboarding customers. Support Product & Technology function in defining integration and product requirements. Develop rules and analytics to automate and streamline fault detection and anomalies on equipment health. Coordinate with industry SMEs and HVAC affiliates around installation of controls and IoT products.

Customer Service Representative

SMS Assist
West Suburbs
1 week ago
+18
The Customer Service Representative is the primary point of contact for SMS Assist customers to resolve questions, log work orders, or follow up on work orders. This role handles a variety of requests via phone or email.  We are seeking an individual who will provide an amazing customer experience to every customer they interact with, takes ownership for resolving customer issues, and looks for ways to improve the customer experience. 

Strategic Accounts Team Lead

SMS Assist
Chicago
1 week ago
+18
Ensures total client satisfaction for assigned portfolio by managing a team of Account Representatives in the performance of their assigned responsibilities, holding them accountable for managing complex operational projects for clients of high strategic importance to SMS Assist. Manages relationships with vendors to achieve seamless, high-quality service and advantageous pricing. Guides team members in the development of professional relationships with clients and vendors through collaborative communication, effective action on feedback, and occasional site visits. Exercises budgetary approval authority and holds team members accountable for managing the client’s operations & maintenance budget within the assigned portfolio to the client’s financial benefit. Closely monitors the operational and financial performance of all assigned operational teams to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase the client’s operational and financial efficiency. Enables and motivates team to proactively develop and implement solutions to complex and challenging client requirements that fall outside of standard procedure and historical precedent. Identifies the need to become engaged in potential issues prior to client escalation and works with team members to resolve high-priority issues; correctly identifies issues that require escalation to department leadership, and raises them alongside actionable recommendations for solutions.

Strategic Accounts Representative

SMS Assist
Chicago
1 week ago
+18
Serves as primary client contact and manages operational client projects including: using analytical tools to understand the objective in context; assigning the appropriate resources for project completion; maintaining appropriate timelines; communicating regularly to clients and leadership; maintaining accountability throughout the process. Builds and maintains professional relationships with clients to gain an understanding of their operational needs, assists in the development and implementation of solutions to meet those needs. Uses qualitative and quantitative data, business acumen, and operational principles to identify the root causes of process, approach, and/or program deficiencies; recommends resolutions to increase operational efficiency. Communicates findings and recommendations based on client data clearly; couples this with actionable conclusions to drive business decisions. Uses data analysis tools in our propriety database to help the operations department make informed decisions regarding clients and vendors. Provides accurate and timely reporting to all internal and external clients. Assists department leadership in the development of goals surrounding key metrics, reports and dashboards including Service Level Agreement (SLA) performance, Work Order aging by status, Support Desk calls by issue and targeted program monitoring; adheres to these goals and standards.

Customer Success Manager

Built In
Chicago
1 week ago
+32
The Customer Success Manager (CSM) partners closely with Account Managers (AM) to ensure Built In’s Customers achieve a significant return on and drive business success with their Built In investment. The CSM will support our users within assigned accounts, to ensure effective new user and product onboarding and engagement on BI products and solutions.

Customer Success Representative

Upwork
Chicago
1 week ago
+32
You’ll work closely with assigned accounts to establish long lasting relationships with decision makers and users to ensure repeat usage on the platform. Execute platform training for users to become comfortable with the platform and how to engage with Freelance and agency talent. Develop adoption plan, establish communication with key partnerships of each assigned accounts. Establish communication with decision makers, manage reporting to measure success against customer expectations, and drive the renewal process. Implement strategies to maximize customer lifetime value and minimize churn risk while increasing overall customer satisfaction and identifying up-sell and cross-sell opportunities. Develop a deep understanding of the product to recommend the software’s features and functionality that meet customers' specific business needs. Consistently bring creative ideas and solutions to the team on how to improve the customer experience.

Community Manager

Moonrise
Chicago
1 week ago
WHO ARE YOU? We're looking for an enthusiastic and motivated individual who is passionate about helping underserved Americans living paycheck to paycheck. In this role you will grow and support the community of our workers who we affectionately call Moonrisers. We need someone who is friendly and patient with good judgment and is able to calmly provide support and solve problems. Our workers come from all walks of life so compassion, common

Community Manager

Moonrise
Chicago
1 week ago
What is Moonrise? Moonrise is a digital platform that matches workers who need extra cash to make ends meet with companies that need to fill shifts. We are a social impact startup owned by American Family Insurance.  We were built with an ambitious goal: to innovate in a way that would help working families—many of them existing customers of The General, part of the American Family enterprise—that need a financial cushion in case of the

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,113
Min: $30K
Max: $55K
Office Manager $53,783
Min: $20K
Max: $102K
Technical Support $54,908
Min: $36K
Max: $90K
Operations Associate $56,000
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $64,834
Min: $37K
Max: $130K
Customer Support Manager $70,643
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $84,088
Min: $41K
Max: $150K
Business Intelligence Analyst $87,000
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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