Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

118

Tech Support Engineer USA/LATAM

Bringg
Chicago
2 hours ago
+17
Resolve product or service problems by clarifying the Customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting the correction or adjustment; and following up to ensure a satisfactory resolution. Keep accurate records and document customer service actions and discussions. Analyze statistics and compile accurate reports internally and with our Customers. Build sustainable relationships and trust with our Customers through open and interactive communication. Provide accurate, valid and complete information on the Bringg system and technical issues by using the right methods and tools. Constantly improve customer service performance and procedures.

Technical Project Manager (LATAM)

Bringg
Chicago
2 hours ago
+17
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Systems Engineer - RAVN AI

iManage
Chicago
20 hours ago
+26
The Systems Engineer is the primary technical resource supporting the iManage RAVN pre-sales team. You will build, support and maintain all demonstration systems as a shared resource used by the pre-sales team, partners, and other groups within the company. Serving as the primary technical point of contact for all iManage RAVN demo system issues, escalations and resolutions you will also be responsible for drafting and updating current demo scripts, creating and updating demo recordings, and ensuring effective communication and delivery of all such supporting materials. 

Support Engineer

Technical Solution Analyst

Support Engineer

Kenna Security
Chicago
22 hours ago
+21
We’re looking for an energetic and driven Support Engineer who will be responsible for the technical troubleshooting and resolution of our customers' support issues. You'll be a part of a growing and experienced engineering team. You will work closely with others to learn the answers to complex and interesting technical questions and issues. Candidates should have experience in technical support roles and should feel comfortable troubleshooting potentially unfamiliar issues across a variety of technology.

Customer Success Manager

BenchPrep
Chicago
21 hours ago
+21
As our growth continues, we are looking to add an experienced, tech-savvy, results-driven Customer Success Manager to our team. As our Customer Success Manager, you will be responsible for managing some of our largest existing enterprise level accounts, taking a consultative and strategic approach to managing our client relationships.You are excited about meaningful interactions with clients and committed to driving product adoption, providing strategic guidance and inspiring client loyalty. You have proven success in account management and a strong history of relationship management and project management.

Online Support Agent - Live Chats (Nights and Week…

Vivid Seats
Chicago
21 hours ago
+41
Onsite attendance required. Receive and respond to inbound e-mail and live chats; gather and verify required information. Develop and present solutions to customer issues. Update internal order notes appropriately. Ensure proper security procedures are followed during all customer interactions. Maintain thorough knowledge of company processes and policies to ensure proper exchanging of information. Make outbound calls to follow up on customer issues as necessary.

Online Support Agent - Live Chats

Client Services Representative

Paylocity
Northwest Suburbs
21 hours ago
+31
As a Client Service Representative, you represent Paylocity as the main point of contact for our clients. You communicate with clients daily to provide training, support, issue resolution, and troubleshooting related to payroll, human capital management, time and attendance, and employee engagement tools. Not an expert in the Payroll and HR world? No problem – we provide 5 weeks of paid training to teach you. From training, to your first call and beyond, you will be given the tools and support you need to make a difference for our clients.

Manager, Market Launch

Travel Manager - Procurement Specialist

Procurement Specialist IT

Internal Audit Manager

Load 1 more jobs5 jobs at Paylocity

Administrative Assistant

Relativity
Chicago
1 day ago
+21
Provides analytical and specialized administrative support to relieve executive, administrative, and line and staff managers of complex details and advanced administrative duties. Executes special or continuous research and data analysis tasks. Analyzes problems, determines approach, compiles and analyzes data, and prepares reports/recommendations. Coordinates activities between departments and outside parties. Contacts company personnel at all organizational levels to gather information and prepare reports. Work is generally of a critical or confidential nature. Assignments may be found in various functional areas. 

Product Manager - Corporate IT

Manager.Customer Support

Senior Application Administrator - Atlassian

IT Business Analyst

Load 1 more jobs5 jobs at Relativity

Manager, Customer Success (Onboarding)

ActiveCampaign
Chicago
1 day ago
+48
As the Onboarding Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 70,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Manager, Customer Success

Channel Onboarding Specialist

IT Specialist

Product Support Specialist

Director of Customer Support

Load 2 more jobs6 jobs at ActiveCampaign

Supvr, Service Operations

bswift
Chicago
1 day ago
+16
Responsible for the daily activities and supervision of a team of employees supporting business segment functions, including but not limited to customer service, claim, provider services, complaints, grievances, and appeals, implementation, and/or plan sponsor operations. Responsible for the quality, efficiency and effectiveness of own team, identifying and resolving routine problems. Sets priorities for and coaches employees to meet goals.

Dist Dsktp Support Spec

Client Relationship Manager

Service Operations Manager

EDI Acount Manager

Load 1 more jobs5 jobs at bswift

Customer Success Manager, Agency

Sprout Social
Chicago
1 day ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, adidas, West Elm and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Carrier Manager

FourKites, Inc.
Chicago
1 day ago
+27
A Carrier Manager on the FourKites Carrier Partnership team will be responsible for managing carriers in our carrier network. This includes establishing, strengthening, and maintaining productive working relationships and communication channels with key executives, project leads, and decision makers. FourKites fosters transparency in logistics, bringing together shippers, carriers, and 3PLs to bring visibility and actionable insights to our customers. Carriers and brokers are an essential aspect of that ecosystem, and FourKites is dedicated to ensuring that all parties gain benefits from participation in the FourKites platform. In this role, you will be responsible for educating carrier and broker partners on the value of our product, galvanizing support and increasing investment in the partnership overall, and ensuring strong, lasting relationships that result in high quality visibility for all parties involved.

Underwriter

Braintree
Chicago
1 day ago
+44
We're looking for someone to join our team responsible for underwriting e-commerce merchants. The ideal candidate will have 2+ years of merchant service work experience related to e-commerce underwriting and/or commercial lending. The ability to exercise sound judgment and be resourceful in all things is imperative to success as a Braintree Underwriter.

IT Support Specialist

Global Sales Support Specialist

Evening Technical Support Representative

Customer Success Manager

QualSights
Chicago
1 day ago
+17
ABOUT US QualSights (www.qualsights.com) is a technology platform that provides brands, agencies and consulting firms a dramatically faster, more efficient and affordable way to generate deeper qualitative insights at global scale. In order to improve customer experience and design more user-friendly products, companies need timely and accurate insights into consumer behavior. QualSights allows companies to use the power of live mobile video and

Disptach Coordinator

Cloud5 Communications
Chicago
1 day ago
+18
The Dispatch Coordinator is responsible for the logistical processing of technical support requests.  This includes coordinating with vendors, technical support staff, billing representatives, as well as parts and shipping clerks.   PRIMARY RESPONSIBILITIES INCLUDE, but are not limited to: Respond to service requests, prioritize work orders, schedule installations, and task assignments to field technicians to ensure the on-time delivery of

VP of Operations

Livly
Chicago
1 day ago
+12
Livly is hiring a VP of Operations to join our executive leadership team to help drive company growth. You will work closely with function leaders across multiple departments to ensure alignment, foster effective cross-departmental collaboration, streamline current and implement new processes, and contribute in developing our senior managers. If you’re a self-starter, goal-oriented, entrepreneurial-minded person with an exceptional ability to execute, we’re looking for you to join the Livly team! 

IT Program Manager (Salesforce)

Sprout Social
Chicago
1 day ago
+47
At Sprout Social, our IT team is responsible for supporting the internal systems and tools that our employees utilize, while at the same time providing a world-class user experience to ensure the success of our individual teams. We are entirely SaaS based, prefer lean, modern ways of working and are forging a non-traditional path forward. We are looking for a Program Manager with a demonstrated history of solving problems and helping to simplify business processes.

Part-Time Basketball Annotation Specialist

STATS
Chicago
1 day ago
+16
In this role, you'll partner with our Engineering and Operations teams to help train our AI models through manual annotation, while playing a role in iterating our constantly developing tool set. You'll be exposed to cutting-edge technology and the brightest minds in the industry, as we create ground-breaking products in the media and team-performance space.

Office Manager / Executive Assistant

Tock
Chicago
1 day ago
+27
Our team is very good at taking care of their areas of expertise. We need a Jack or Jill of all trades to help take care of the team.  You’ll also help to manage the daily schedule and calendar of our executive team. You’ll purchase all office assets, maintain office supplies and groceries and coordinate team meals with our catering partner. Fear not, our office manager isn’t just a paper pusher, the job requires a go-getter who can organize and manage an office.  Long and short? We’ve got a fantastic team and they need super support. That’s where you come in.

Intern - Operations

Jiobit
Chicago
2 days ago
+15
Spend your summer working at Jiobit! ‍If you would like to experience working at a startup in downtown Chicago, and have the opportunity to develop your operations skills at a fast-paced company, then we’re glad you found Jiobit. It’s an incredibly exciting time to join us as we scale our business and deliver best in class (and award-winning) location tracking solutions for families and businesses. About us. Jiobit is the first of its kind

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,425
Min: $37K
Max: $135K
Business Analyst $70,504
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $82,971
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,156
Min: $70K
Max: $190K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Scientist Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech