Chicago Tech Jobs and Startup Jobs

45

Senior Customer Success Manager

ScoutRFP, a Workday Company
Chicago
1 day ago
+25
Scout RFP is looking for a highly motivated individual to join its Customer Success team to help clients achieve their goals with the Scout product. Strategic Customer Success Managers oversee our Enterprise customers throughout their lifecycle, including supporting their initial onboarding, presenting Scout RFP to customer users for expansion and training, and strategizing with decision makers and champions to determine how Scout can drive optimum value for their team. You will be a strategic and trusted advisor to Scout’s largest enterprise customers, discovering their business needs and pains, and coaching them on how to resolve those within Scout.

Customer Support Specialist

ScoutRFP, a Workday Company
Chicago
1 day ago
+25
Operate as a lead point of contact for all incoming customer requests and concerns. Educate and empower our customers to become better users of Scout. Ensure the timely and successful delivery of solutions according to customer needs and objectives. Respond to all questions/concerns related to Scout and escalate to the appropriate team when necessary. Proactively look for solutions to problems and propose improvements to internal teams. Create and update content and documentation for Scout's HelpDesk and User Guides.

Director of Customer Support

ScoutRFP, a Workday Company
Chicago
1 day ago
+25
Scout is hiring a highly motivated Director of Customer Support to join our team in our Chicago office. This is a full-time, high-activity role that will require you to manage 8-10 Customer Support Specialists directly and lead relationships and resolve customer inquiries with cross-functional teams such as Marketing, Product, and Sales. Scout provides training resources and executive mentorship continuously to help you achieve monthly and quarterly goals, with opportunities for increased compensation.

Security Services Engineer

SDI Presence
Northwest Suburbs
2 days ago
+44
Summary The Security Services Engineer helps to build and maintain the computer/network infrastructure that supports the day to day business operations of the project as it relates to the Access Control and Badging System. This position is also responsible for providing end-user technical and desktop support.  Responsibilities Maintain hardware and software for an Access Control and Badging System Administer and maintain databases and

Client Support Lead

Lumere
Chicago
2 days ago
+42
As Client Support Lead, you will be responsible for providing white-glove client support to our end-users. You’ll manage customer requests end-to-end, leveraging technical expertise and internal resources to identify user issues and perform appropriate troubleshooting in a timely, friendly manner. You will also monitor client support data and drive opportunities to improve our client support operations and overall user experience. The successful

Sr. Systems Programmer for zOS

Ensono
West Suburbs
3 days ago
+38
The Team Lead Mainframe Systems Programmer will coordinate and delegate the responsibilities of their assigned IT teams. They assist in the day-to-day functions under direction from their Manager while maintaining on-going projects that may include installation, maintenance, testing, debugging, procedural documentation for their areas of expertise. The team leader will conduct training sessions with resources so that they can be equipped with new knowledge and skills to remain current. Team Leaders will have the abilities and expertise of the team resources to assist in dispersing assignments as well as providing input to the review process. The team leaders will have comprehensive knowledge and skills to guide all their assigned resources.

Senior Mainframe DB2 Physical Systems Programmer

Client Partner

Mainframe DB2 Logical Database Administrator

Azure Systems Engineer

Mainframe Senior System Programmer, Storage

Sr. Solutions Delivery Architect

MQ System Programmer

US Azure Cloud Consultant

Systems Engineer (AWS)

Load 6 more jobs10 jobs at Ensono

Director, Alliances - Enterprise & Vertical Ma…

ServiceNow
Chicago
3 days ago
+47
The Director, Alliances Enterprise & Vertical Markets  will be accountable to create a vibrant, world-class Alliances & Channel Ecosystem (ACE) that aligns to the Americas ACE mission & transformational operating model principles. With the objective of helping to enable & accelerate NOW growth to $10B and beyond. This individual will play a key role in delivering on the ACE transformational vision: ‘Partner Success’ is synonymous with ‘Customer Success’ in accelerating Digital Transformation & predictable Business Outcomes for US Enterprise & Vertical Market Alliances & Channels Ecosystem.

Syndication Manger

Syndigo
Chicago
4 days ago
+27
Publish quality content by leveraging existing assets. Utilize reporting and systems tools to compile/draw insights and provide recommendations based off the data that help increase content quality, process compliance and speed to market. Manage all product content syndication including, but not limited to, product titles, claims, bullets, descriptions, attributes, etc. from PIM and DAM. Perform ongoing audits and general maintenance for specific retailers to correct any inaccuracies appearing in product descriptions, specifications, images, etc. Provide support for content publishing to all requested retailers via Syndigo or Retailer-Specific Portals. Provide support as needed for monthly, ongoing digital shelf performance and awareness of content best practices/scorecards across retail partners. Make content recommendations based on those findings.

Part Time Support Specialist

Chowly Inc.
Chicago
4 days ago
+24
We are seeking a technology-oriented problem-solver who naturally goes above and beyond to ensure client satisfaction. The ideal candidate would be and posses strong customer service skills . The Chowly Support Specialist will act as the first line of client support for our valued clients by offering immediate and accurate assistance, tackling technical issues head on, and becoming an integral member of the Chowly family.

Data Integration Specialist (Customer Service)

Chowly Inc.
Chicago
4 days ago
+24
Do you thrive in a fast-paced, high-growth environment?  As a full-time Data Integration Specialist in our Chicago Loop office, you will work directly with restaurant owners to review, build, and update menu mappings between third party online ordering solutions (TOOS) and point of sale (POS) menus. The ideal candidate has 1+ years of customer service experience, an analytical mindset to examine and communicate product issues, and basic POS knowledge. If you’re passionate about logic games or puzzles, we want to talk to you! 

Associate Customer Success Manager

Integral Ad Science
Chicago
4 days ago
+49
IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Associate Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts.

Lead Appian Developer - BPM

OCC
Chicago
5 days ago
+33
Acts as an expert technical resource to the development staff in all phases of the development and implementation process. Acts as an expert technical resource to the development staff in all phases of the development and implementation process. Provide leadership and highly technical consultation in identifying and implementing new uses of information technologies that assist the functional business units in meeting their strategic objectives.

Senior Client Executive

SilkRoad Technology
Chicago
5 days ago
+42
As a Senior Client Executive with SilkRoad, you will aggressively prospect, develop and manage new accounts and projects, generate sales quotes, and address customer inquiries. Working in a team environment, successful reps will convert prospects into clients within a protected territory by focusing on developing leads from internal marketing campaigns, development of client and partner referrals, and becoming technically knowledgeable about all of the SilkRoad's solutions. You will be highly engaged in business development. We are looking for candidates located in the Chicagoland area.

Endpoint Technician

DocuSign
Chicago
5 days ago
+44
Quickly diagnose system hardware, O/S and application issues and implement corrective actions and end-user training. Assemble, install, upgrade, and configure new computing systems including hardware, software, and applications in a Microsoft and Apple environment. Administer and maintain user and system accounts in an Active Directory environment. Support local and remote users effectively by phone and remote support tools. Document, track and monitor issues and activities to ensure resolution and root cause analysis in Service Now. Deliver prompt, courteous, and professional service to end-users at all times in a fast-paced work environment.

Regional Vice President, Education Vertical

Customer Success Architect

Technical Customer Success Manager

Customer Support Representative, Tier III

Load 1 more jobs5 jobs at DocuSign

Systems Engineer

Cisco Meraki
Chicago
1 week ago
+45
As a Systems Engineer based in our San Francisco office, you will team up with a Cisco Meraki Sales team to assist with technical sales activities for new and existing opportunities. You will utilize your in-depth knowledge of Cisco's Cloud Networking solutions to demonstrate bold advantages over industry players to both prospective customers and partners. This position provides career development through the direct daily interaction with customers and partners, opportunities to travel in territory for customer and partner visits.

Senior/Lead Cloud Consultant – Digital Operations

Rightpoint
Chicago
1 week ago
+41
The Lead / Senior Cloud Consultant will serve a dual role as a technical lead for Rightpoint's Digital Operations and Cloud Infrastructure Practice. For the cloud infrastructure practice, the cloud consultant will be responsible for architecting, building and migrating enterprise applications within Microsoft Azure, O365, Amazon Web Services, and Rackspace. The ideal candidate needs to have the aptitude to lead the requirements gathering, analysis, design, and hands-on implementation of solutions in public Infrastructure as a Service (IaaS) and Platform as a Service (PaaS). As a technical lead for the Digital Operations Practice, the solution arch will oversee the technical delivery of Managed Services NOC and DevOps services. 

Director, Solution Sales (HR & Employee Experi…

ServiceNow
Chicago
1 week ago
+47
The Director of HR/Employee Experience Sales is responsible for leading the expansion of ServiceNow’s HR/Employee Experience focused product lines, customer adoption of our solutions, and driving value-based outcomes for our Enterprise customers in the Central Region. This will be achieved through building, leading, mentoring, and developing the team of Solution Sales Managers aligned to ServiceNow’s HR/Employee Experience product portfolio.

Endpoint Administrator

DFIN
Chicago
1 week ago
+42
Individuals with the Endpoint Administrator role implement the processes and technologies to support, organize, modify, and otherwise maintain DFIN's computer systems as they relate to end user devices. They, install, maintain, upgrade, and continuously improve DFIN's endpoint environment. They ensure the standard delivery and maintenance of applications, configurations, and security policies (patches, anti-virus, and encryption) at the endpoint.

Technical Architect

Walgreens
North Suburbs
1 week ago
+35
Creates design documents that ensure consistency in development across the IT organization. Participates in the definition of software architecture to ensure that the IT organization's software solutions are built within a consistent framework and aligned to strategy. Implements activities that generally impact multiple components / processes and the work of own and possibly other teams. Assigned complex undertakings that regularly require the application of independent judgment. Receives work in short– and mid- term outcomes and operates within the context of approved methods.

Senior Manager of Clinical and Quality Assurance

Director, Global Information Technology Controls (IT SOX)

Manager, IT Logistics & Repair

Field Service Technical Analyst

Senior Director OneIT Walgreens Connectivity Services

IT Technical Architect/Full Stack Developer

Load 3 more jobs7 jobs at Walgreens

Administrative Assistant

Saggezza
Chicago
1 week ago
+46
Looking for an Executive Assistant to join our team full time at our Chicago HQ. The Executive Assistant will provide administrative support to our COO and other members of our executive leadership team.The ideal candidate for the role must be energetic and organized with a developed sense of time management. They must also possess the ability to effectively multi-task, be flexible, a team player, resourceful, diligent and possess good judgment and tact. We are looking for a person that takes on responsibility, when both big and small tasks need to be done. This will include, but not limited to the following:

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,601
Min: $30K
Max: $85K
Office Manager $54,051
Min: $20K
Max: $102K
Desktop Support $61,841
Min: $45K
Max: $102K
Technical Support $61,897
Min: $36K
Max: $160K
Sales Operations Analyst $67,300
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,864
Min: $35K
Max: $180K
Client Success Manager $76,860
Min: $37K
Max: $140K
Operations Manager $83,811
Min: $41K
Max: $150K
Business Intelligence Analyst $83,954
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $129,169
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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