Chicago Tech Jobs and Startup Jobs

32

Member Services Representative 10:30 AM - 7:30 PM

Rewards Network
Chicago
1 day ago
+29
• Answer and respond to high-volume inbound calls and emails from Rewards Network members; assist members with patience and efficiency. • Serve as subject matter expert on various loyalty rewards programs with Rewards Network and other partner brands when assisting with member inquires. • Be a problem solver; analyze member accounts and troubleshoot to fully resolve any issues. • Investigate reasons for missing dining benefit transactions and process them. • All other duties as defined by management.

Telco Technician

DialogTech
Chicago
1 day ago
+47
Monitor and fix telephony by interpreting alarms/logs/etc and drive issues to resolution. Deliver timely ticketing of incoming alerts and associated troubleshooting. Work and advance issues and events internally and externally with various providers/vendors. Provide excellent customer service and technical support to a variety of internal/external clients.

Product Support Specialist

ActiveCampaign
Chicago
5 days ago
+56
ActiveCampaign’s category-defining Customer Experience Automation Platform helps over 90,000 businesses in 161 countries meaningfully engage with their customers. The platform gives businesses of all sizes access to hundreds of pre-built automations that combine email marketing, marketing automation, CRM, and machine learning for powerful orchestration, segmentation and personalization across social, email, messaging, chat, and text. Over 70% of

Executive Assistant

Client Services Manager

EMX Digital
Chicago
6 days ago
+35
We’re looking for a Client Services Manager based in Chicago to be an integral part of our Client Services Team. CSM’s are the number one point of contact for the client over the duration of the campaign. Ownership and accountability is crucial to nurturing client relationships and providing the best customer service in the industry. You’ll also be working closely with internal teams to ensure the deal points of each campaign are fully communicated and are being met. This is an opportunity to join one of the fastest growing companies in digital video advertising in the US.   

Customer Support Specialist

DialogTech
Chicago
6 days ago
+47
We are looking for a Customer Support Specialist in our Chicago or Cleveland office to join the DialogTech team. This person will be responsible for providing assistance to clients in a variety of areas including technical support, training, and other related areas. You will need to be someone who can achieve success with promptness, thoroughness, and accuracy with every interaction.

Senior Customer Success Manager

DialogTech
Chicago
6 days ago
+47
The Senior Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Senior Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a consultative selling approach to drive and secure revenue, as well as mitigating the risk of churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Underwriter - Personal Lines

Kin Insurance
Chicago
1 week ago
+32
About Kin: At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it. Kin Insurance is an insur-tech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in

Senior Underwriter - Personal Lines

Kin Insurance
Chicago
1 week ago
+32
About Kin: At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it. Kin Insurance is an insur-tech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in

Network Operations Specialist

Outcome Health
Chicago
1 week ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
1 week ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Director of Client Development

Syndigo
Chicago
1 week ago
+27
The Director – Client Development is a leadership role which will require managing others as well as being a subject matter expert in sales & account development with a significant focus on coaching. Reporting to the Vice President of Client Development, this role will lead an account executive team that manages relationships with existing Syndigo clients spanning multiple US industry verticals and are responsible for renewing and growing revenues within their territories.   The Director – Client Development will manage 6-8 quota-carrying individual contributors and will assist with client pursuits in a senior/escalatory manner. 

Associate Customer Success Manager

Integral Ad Science
Chicago
1 week ago
+49
IAS is looking for the right people to continue our rapid growth. We want to find the people at the start of their careers who can become future leaders in digital advertising. The Associate Customer Success Manager will partner with Sales and Client Services to successfully onboard, retain, and grow clients. The primary focus of this role is to shorten time to value realization, cement strong relationships with key senior level stakeholders, and ultimately achieve renewals for our most valued accounts.

Operations Manager

Freeosk, Inc.
Chicago
1 week ago
+32
Freeosk Inc. is looking for a full-time, Chicago-based Operations Manager to oversee and direct our operational processes by striving to meet and exceed strategic goals and client expectations for our kiosk programming. As Operations Manager, you’ll provide oversight to internal Freeosk employees and external vendors to ensure our operations run smoothly. This position will work collaboratively with various internal teams and work directly with the Leadership team to ensure high levels of execution are maintained across multiple retailers.

Senior CRM Manager

Rewards Network
Chicago
1 week ago
+29
We work alongside our restaurant partners every day, sharing in the ebbs and flows of their business while helping them achieve their dreams. We provide marketing and financing that work with their business and are truly pay-for-performance. We help them increase revenue, traffic, and customer engagement. Importantly, our services do not require the merchant to discount or give away their products.

Manager, Customer Support

DialogTech
Chicago
1 week ago
+47
We are looking for a Manager, Customer Support in our Chicago office to join the DialogTech team. This person will be responsible for leading, directing, motivating, and developing a team of Customer Success Specialists to deliver an extraordinary level of service to DialogTech customers.

PROGRAMMATIC TRADING SPECIALIST

Conversant
Chicago
2 weeks ago
+48
The Media Delivery team is responsible for operating Conversant’s cutting-edge technology platform, making real-time media investment decisions to drive client campaign performance and returns on ad spend. The team manages multi-million dollar budgets, ensuring that the right message is delivered to the right consumer at the right time. Additionally, this team helps to keep our platform performing at its best by providing requests and feedback to our Product, Engineering, and Media Inventory Acquisition teams. The Media Delivery Specialist role is our entry-level position that will teach the basics of digital media campaign delivery.

CLIENT DEVELOPMENT MANAGER

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT - RESTAURANTS

DIRECTOR, CLIENT DEVELOPMENT

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VP of Operations

HealthJoy
Chicago
2 weeks ago
+31
The VP of Operations is an influential senior leader responsible for creating, enhancing and operationalizing efforts that support the day -to- day needs of our clients as well as strategic growth of the business. You will be diving deep into the hardest, most complex challenges of the healthcare experience and at the same time lead our operations efforts through its current phase of hyper growth. You will work collaboratively across teams to strategize and execute a best in class operating model through implementation and ongoing customer success.

Chief Operating Officer

Popular Pays
Chicago
2 weeks ago
+22
The Role: Popular Pays is seeking a Chief Operating Officer who will drive the execution of company strategy. As COO, you’ll collaborate with other members of the executive team to translate this strategy into actionable goals for each department, helping the company achieve and exceed short term targets while promoting our long term vision. You’ll have the challenging but rewarding task of ensuring we execute on these goals and strategies to

Technical Support Specialist

Outcome Health
Chicago
2 weeks ago
+15
Support all of our digital networks, systems and applications through resolution of end user problems and performs operations tasks for all digital networks and systems. Maintain adequate knowledge of existing hardware and software in use including Linux based systems. Register and configure sites using a digital delivery software package. Answering calls via ACD from field technicians during installation and maintenance calls to verify connectivity on new and trouble resolution on existing sites. Monitor network sites and performing Level 1 troubleshooting procedures including but not limited to calling sites and discussing network configurations with IT managers. Rotating on call responsibilities during non-traditional office hours.

Customer Engagement Specialist

Outcome Health
Chicago
2 weeks ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This includes customers with concerns and issues and even customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist views customer issues not just as problems, but as opportunities. Utilizing excellent customer service skills, they will engage our customers to creatively repair and grow their relationship with Outcome Health. On an average call, the Customer Engagement Specialist will ask a series of questions related to the initial complaint or concern, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can get the most out of our products.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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