Chicago Tech Jobs and Startup Jobs

12

Customer Success Manager

Amper Technologies, Inc.
Chicago
6 hours ago
Amper is hiring an empathetic, diligent Customer Success Manager who is excited about growing their client management career at an innovative, well-funded startup. We have recently raised over $3.5M in seed capital and are looking to quickly grow our team and scale our company. As a Customer Success Manager at Amper, you will be responsible for onboarding and educating customers on how to use Amper in their factory to improve operations. You will

Senior Customer Success Manager

Hologram, Inc.
Chicago
6 hours ago
+24
About Hologram   We help connect anything to the internet. Whether that’s with a Hologram SIM card and our cellular network or with our Nova modem and our cloud toolkit. We’re leading ubiquitous connectivity, security, and flexibility in IoT with our software-defined network. We’re backed by Drive Capital and Bullpen Capital — and are continuing to grow and expand.   It’s with that in mind that Hologram is looking for a Senior Account Manager to

Customer Success Engineer

Hologram, Inc.
Chicago
6 hours ago
+24
About Hologram   We help connect anything to the internet. Whether that’s with a Hologram SIM card and our cellular network or with our Nova modem and our cloud toolkit. We’re leading ubiquitous connectivity, security, and flexibility in IoT with our software-defined network. We’re backed by Drive Capital and Bullpen Capital — and are continuing to grow and expand.   What is this role?   As a Customer Success Engineer, you will be responsible for

Customer Success Manager

Hologram, Inc.
Chicago
6 hours ago
+24
About Hologram   We help connect anything to the internet. Whether that’s with a Hologram SIM card and our cellular network or with our Nova modem and our cloud toolkit. We’re leading ubiquitous connectivity, security, and flexibility in IoT with our software-defined network. We’re backed by Drive Capital and Bullpen Capital — and are continuing to grow and expand.   It’s with that in mind that Hologram is looking for an Account Manager to join

IT Operations Analyst

CCC
Chicago
2 days ago
+36
The position of an Operations Analyst requires a general understanding of IT systems and Service Management processes, along with a solid business sense and very strong customer service skills. A primary objective of this position is to serve as a liaison between CCC’s internal IT support teams, our customers and vendors. The Operations Analyst will assist in workflow coordination, system level communication, operational support and overall administration of IT services that are key to the ability to meet our customers' needs. The successful candidate will have a minimum of 2-5 years’ experience in a systems or IT services related position. They should possess strong analytical skills and the ability to work in a fast-paced, customer-focused, team environment. Experience working with internal and external customers in an operational environment. Knowledge of and/or experience with the IT Infrastructure Library (ITIL) framework would be a plus.

Customer Trainer

Event Coordinator

Senior Systems Engineer, VMware & Windows

Director, Infrastructure

Customer Success Manager

Flex Field Consultant

Director of Corporate Development

Load 4 more jobs8 jobs at CCC

Solution Management Director

CSG
Chicago
1 week ago
+32
This Solution Management Director is responsible for managing the road-map prioritization, development, direction and growth of the Ascendon Solutions. Directly responsible for ideation and creation of solutions derived from Ascendon products, CSG Solutions, Cloud Native applications, 3rd party products, and hardware. This includes determining and refining solution management processes, practices and work standards that are both efficient and effective with a focus on Cloud Native Delivery Solutions to ensure maximum exploitation of the advantages of the cloud computing delivery model.  Identify market opportunities and create or enhance existing solutions based on Ascendon SU-related products, cross-SU products and 3rd party vendors.  Assume all solutions management responsibilities for existing, as well as future solutions, and a clear understanding of solution cycles, time to market issues, translating market and customer requirements into new solutions including buy and partner assessments. Gathers data on new solution ideas and evaluates them for market and financial potential. Works with appropriate stakeholders to determine the investment and delivery of new Minimal Viable Solutions (MVS) or enhancements to existing MVSs.  Identifies and works with partners to facilitate the inclusion of 3rd party products or applications into solutions as appropriate. Works with the Customer Solutioning Unit and other internal stakeholders to design demos and other sales collateral as well as ensuring correct solution positioning in the market. Manages and reports P&Ls for new solutions that require significant investment to develop and bring to market.

DIRECTOR, CUSTOMER EXPERIENCE (CX)

Cat Digital
Chicago
1 week ago
+38
The Director of Customer Experience (CX) will evaluate the needs of our diverse customer base, understand our overall business goals, and become familiar with our application portfolio in order to create an optimized digital experience across a multitude of technology platforms. You will lead a team of UX and UI designers to design frictionless digital experiences that will help empower Caterpillar customers to more efficiently manage and grow their business. In this position, you will be responsible for collaborating closely with business units and dealers to ensure consistency and ease of use across our full application experience, which includes 3rd party applications.

DIGITAL TECHNICAL ANALYST, CAT DIGITAL

SERVICE LEVEL MANAGER II

PIM ADMIN / IT DEVELOPER

Network Engineer

Farmer's Fridge
Chicago
1 week ago
+14
This role is responsible for Network Infrastructure deployment, configuration, monitoring, and maintenance including LAN/WAN/WiFi and network monitoring architectures. Role manages and coordinates day-to-day planning, design, operations, and maintenance; also planning and coordinating with users, vendors, and corporate management. Must have strong trouble-shooting skills to correct problems and outages in a timely and efficient manner. Must be capable of working independently with minimal supervision as well as interact as a vital member of the IT team.

Supply Chain Manager

Farmer's Fridge
Chicago
1 week ago
+14
Farmer’s Fridge has laid a foundation in the Midwest and is now expanding into the Northeast! This marks a huge milestone for us, and an exciting opportunity for anyone who is passionate and adventurous. The Supply Chain Manager will be based in our Chicago production facility and will be responsible for all procurement and receiving - we need someone highly analytical and detail-oriented to make sure we're getting the right products, at the right price, in the right quantity, at the right time.

IT Administrator

Cooler Screens
Chicago
1 month ago
+21
As the IT Administrator you will oversee and direct the day-to-day activities of computer system and software maintenance and repair; assist with computer equipment purchasing and installation; and maintain networks and connectivity for users. You will also serve as a general technical resource assisting with a variety of projects. You will have overall responsibility and accountability for the technology that make up end user IT infrastructure, applications, and cybersecurity and for ensuring that the technology infrastructure is reliable, maintainable, scalable, flexible, and secure.

Customer Experience Associate (Contract to Hire)

Jiobit
Chicago
4 months ago
+15
Customer Experience: handling calls and messaging from our beloved customers. Process Creation & Optimization: logistics, freight forwarding, certifications, billing. Business Development: competitive intelligence, surveys, analytics. Product Development: field failure root-cause, alpha/beta testing, feature vetting. Program Management: assist in developing and executing against integrated schedules. Miscellaneous: hands-on testing, packaging, prototyping, shipping, debugging, sales booth support, office maintenance, you name it (and we all do it too!).

Technical Support Consultant II- Video and Media

CSG
Chicago
4 months ago
+25
Provide technical support for live linear streaming and video-on-demand solutions. Act as a liaison between clients and client vendors for requirements gathering and managing all media streaming processes and integrations. Produce and maintain integration documentation regarding functionality and implementation. Act as subject matter expert and an escalation point for implementations and features. Provide research on new tools or integration options to ensure the best client experience, as needed.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,601
Min: $30K
Max: $85K
Office Manager $54,051
Min: $20K
Max: $102K
Desktop Support $61,841
Min: $45K
Max: $102K
Technical Support $61,897
Min: $36K
Max: $160K
Sales Operations Analyst $67,300
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,864
Min: $35K
Max: $180K
Client Success Manager $76,860
Min: $37K
Max: $140K
Operations Manager $83,811
Min: $41K
Max: $150K
Business Intelligence Analyst $83,954
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $129,169
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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