Chicago Tech Jobs and Startup Jobs

13

Customer Success Manager

CCC Information Services
Chicago
3 days ago
+39
The primary objective of the Customer Success Manager is to work with the GVP and NAM’s as well as the client in addressing operational and service management issues associated with the National Account Group. This role is also a subject matter expert in CCC products and in expressing their value propositions.

Director of Risk and Compliance

Director of Security Operations

Senior Business Systems Analyst

Outsource Operations Manager

Manager, Help Desk

IT Operations Analyst

Senior Systems Engineer, VMware & Windows

Director, Infrastructure

Flex Field Consultant

Director of Corporate Development

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SR SOLUTION ARCHITECT

Cat Digital
Chicago
3 days ago
+38
JOB PURPOSE:  The Solutions Architect will develop E2E Solutions architecture for broad range of CAT digital solutions covering integration with CAT internal systems and external partners. They will serve as a subject matter expert and as a trusted digital strategy advisor to technology and executive leadership.

SR. IT CONTROLS CONSULTANT

SERVICE LEVEL MANAGER II

PIM ADMIN / IT DEVELOPER

Customer Service Representative (Full-Time)

Neighborhoods.com
Chicago
5 days ago
+34
Using VoIP software to receive and transfer inbound calls. Making some outbound calls to customers. Following a flexible script and having conversations with customers. Accurately collecting and entering customer information. Responding to general email communication from customers. Doing reporting and administrative tasks that help the team accomplish its goals.

Office Services Coordinator

Guaranteed Rate
Chicago
1 week ago
+23
Serve as the main contact for national branch through internal support ticketing system (including but not limited to placing office orders and scheduling service appointments). Manage the company UPS account for location and user setups/closures, and general account maintenance. Coordinate vendor delivers and pick-ups for soft services such as water coolers, shred service, coffee machines, etc. Handle new requests for new and updated certificates of insurance, including distribution to original requestors. Act as the main point of contact for national branch emergencies such as structural damage, maintenance requests, snow removal, etc. Assists Project Managers with workplace services tasks associated with office openings, closing, relocations and transfers. Help direct traffic for day to day office services management.

Customer Service Loan Servicing

Operations Assistant

Administrative Assistant

Mortgage Customer Service

Help Desk Tier-VIP

Help Desk-Tier 1

Production Manager

Encompass Administrator

Customer Service Loan Servicing

VP of Mortgage Lending

General Office Assistant

Office Assistant

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Technical Support Analyst

Mobile Doorman
Chicago
1 week ago
+18
Mobile Doorman, the leading white-label app solution for the multifamily industry, is looking for a Technical Support Analyst to join our growing Technical Support team in helping our clients, end-users, and internal staff navigate our increasingly feature-rich software.  Tech support is a crucial area of the business where we have a chance to interact directly with our users, who tend to remember their interactions with support staff more than

Customer Success Manager

Amper Technologies, Inc.
Chicago
2 weeks ago
Amper is hiring an empathetic, diligent Customer Success Manager who is excited about growing their client management career at an innovative, well-funded startup. We have recently raised over $3.5M in seed capital and are looking to quickly grow our team and scale our company. As a Customer Success Manager at Amper, you will be responsible for onboarding and educating customers on how to use Amper in their factory to improve operations. You will

Customer Success Manager

Hologram, Inc.
Chicago
2 weeks ago
+24
It’s with that in mind that Hologram is looking for an Account Manager to join our team. This individual will be responsible for the management of our largest customers. This position will have a direct impact on our success by providing our customers with a strong main point of contact. This role will be a blend of managing customer relationships to understand all of their current needs and how Hologram can continue to grow with them into the future. We are seeking driven, service and sales minded individuals that are looking for an opportunity to join a high-growth startup, and will be rewarded for performance with uncapped growth opportunity. This will be the first Account Manager to join our team, hence this person will be providing critical feedback to what is working and what isn't. They will also work closely with leadership to help develop our customer success process and philosophy.

Customer Success Engineer

Hologram, Inc.
Chicago
2 weeks ago
+24
As a Customer Success Engineer, you will be responsible for helping customers succeed with Hologram from first contact to full fleet deployment. You will be the Hologram technical lead and will work to maintain the highest levels of customer happiness by working hand-in-hand with customers to scope, diagnose, and debug technical challenges. This role requires working with our wide array of customers to understand their technical and business requirements and help deliver a Hologram solution for each use case. As an early customer success hire, you'll work closely with the Director of Sales to craft our customer success strategies.

Senior Customer Success Manager

Hologram, Inc.
Chicago
2 weeks ago
+24
It’s with that in mind that Hologram is looking for a Senior Account Manager to join our team. This individual will be responsible for the management of our largest customers. This position will have a direct impact on our success by providing our customers with a strong main point of contact. This role will be a blend of managing customer relationships to understand all of their current needs and how Hologram can continue to grow with them into the future. We are seeking driven, service and sales minded individuals that are looking for an opportunity to join a high-growth startup, and will be rewarded for performance with uncapped growth opportunity. This will be the first Account Manager to join our team and will likely grow to manage this team as our business expands. They will also work closely with leadership to help develop our customer success process and philosophy.

Technical Support Analyst

Mobile Doorman
Chicago
2 weeks ago
+18
Serve as the first point of contact for customer and team support tickets. (T1 technical support). Provide top-notch customer service, showing empathy, communicating clearly and providing realistic expectations on a consistent basis. Triage, assign severity, resolve, and escalate tickets with efficiency and excellent attention to detail. Work with other departments (account management, sales, engineering) to troubleshoot issues, provide appropriate steps to reproduce and collaborate on satisfactory client resolutions. Document solutions and ongoing issues. Help define customer support process.

Sales Enablement Specialist

relayr
Chicago
4 weeks ago
+16
Relayr is the Industrial Internet of Things (IIoT) powerhouse delivering the most complete solution for risk-free digital transformations. Our unique value stack combines pioneering IIoT technologies with skilled delivery, exclusive financing, and risk-free insurance models. We unleash data insights from existing equipment, machines and production lines to improve our customers’ business outcomes. With around 300 employees, we are a truly global

Customer Success Manager

Amper Technologies, Inc.
Chicago
1 month ago
Amper is hiring an empathetic, diligent Customer Success Manager who is excited about growing their client management career at an innovative, well-funded startup. We have recently raised over $3.5M in seed capital and are looking to quickly grow our team and scale our company.   As a Customer Success Manager at Amper, you will be responsible for onboarding and educating customers on how to use Amper in their factory to improve operations. You

Solution Management Director

CSG
Chicago
1 month ago
+32
This Solution Management Director is responsible for managing the road-map prioritization, development, direction and growth of the Ascendon Solutions. Directly responsible for ideation and creation of solutions derived from Ascendon products, CSG Solutions, Cloud Native applications, 3rd party products, and hardware. This includes determining and refining solution management processes, practices and work standards that are both efficient and effective with a focus on Cloud Native Delivery Solutions to ensure maximum exploitation of the advantages of the cloud computing delivery model.  Identify market opportunities and create or enhance existing solutions based on Ascendon SU-related products, cross-SU products and 3rd party vendors.  Assume all solutions management responsibilities for existing, as well as future solutions, and a clear understanding of solution cycles, time to market issues, translating market and customer requirements into new solutions including buy and partner assessments. Gathers data on new solution ideas and evaluates them for market and financial potential. Works with appropriate stakeholders to determine the investment and delivery of new Minimal Viable Solutions (MVS) or enhancements to existing MVSs.  Identifies and works with partners to facilitate the inclusion of 3rd party products or applications into solutions as appropriate. Works with the Customer Solutioning Unit and other internal stakeholders to design demos and other sales collateral as well as ensuring correct solution positioning in the market. Manages and reports P&Ls for new solutions that require significant investment to develop and bring to market.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $78,815
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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