Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

8

Systems Engineer - RAVN AI

iManage
Chicago
1 day ago
+26
The Systems Engineer is the primary technical resource supporting the iManage RAVN pre-sales team. You will build, support and maintain all demonstration systems as a shared resource used by the pre-sales team, partners, and other groups within the company. Serving as the primary technical point of contact for all iManage RAVN demo system issues, escalations and resolutions you will also be responsible for drafting and updating current demo scripts, creating and updating demo recordings, and ensuring effective communication and delivery of all such supporting materials. 

Support Engineer

Technical Solution Analyst

Operations Coordinator

Nextpoint
Chicago
1 week ago
Who We Are: Nextpoint is a pioneer in Legal Tech and a market leader in cloud-based eDiscovery and trial solutions for law firms, corporations, and government agencies.  Our eDiscovery platform helps attorneys manage large data sets, identify relevant information via AI and complex searches, and organize the evidence to build compelling arguments to support their clients' interests.  The legal industry is undergoing an exciting transformation as

Experienced Technology Manager

Inspirant Group
Chicago
1 week ago
+24
Performing Discovery to better understand what a client is trying to accomplish and how technology may (or may not) facilitate their goals. Developing Implementation Roadmaps and Plans to define iterative, incremental functionality rollouts. Gathering Business and System Requirements by interacting closely with client business and IT stakeholders. Defining Solution Architectures including buy/build decisions and integration approaches. Specifying an implementation approach including methodology, environment management and configuration management approaches . Managing implementation teams comprised of analysts, architects and developers. Supporting testing efforts included test and data management strategies, test plans and execution/automation approaches for functional and non-functional testing. Go-Live Planning including coordination with change management, training and technical deployment teams.

Manager, Customer Success

Litera Microsystems
Chicago
1 week ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

Customer Support Representative

Litera Microsystems
Chicago
2 weeks ago
+15
As a Customer Support Representative, you will provide front-line problem solving and document triage directly to customers and prospective customers. In addition, our Customer Support Representatives provide over-the phone training and consultative guidance to customers. Your support efforts will be focused on Litera Microsystems solutions. As a key member of our team, your responsibilities will be focused on answering customer and prospective customer questions related to installation, implementation or standard product usage via the phone or email. In addition, you will assist customers and prospective customers with issues related to their unique implementation of Litera Microsystems products.

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
3 weeks ago
+39
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Client Software Support Specialist

Smokeball
Chicago
3 weeks ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency.

Customer Success Manager

Litera Microsystems
Chicago
3 weeks ago
+15
Customer Success Managers (CSMs) are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. A CSM oversees the relationship with Litera Microsystems' customers for the duration of their contract(s). A CSM is also responsible for selling services and add-on licenses to grow existing customer relationships.  Customer Success Managers are considered by our customers as their primary point-of-contact and trusted advisor to facilitate success with our software solutions to positively impact the value we bring to their business. CSMs advocate the needs of the customer to all Litera Microsystems' teams. As part of the Customer Success team, this position is highly visible which affords talented people many opportunities to grow and advance.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,425
Min: $37K
Max: $135K
Business Analyst $70,504
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $82,971
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,156
Min: $70K
Max: $190K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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