Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

9

Client Relationship Manager - Immigration Speciali…

Envoy Global
Chicago
18 hours ago
+40
This client facing, Client Relationship Manager, Immigration Specialist is responsible for assisting Envoy's clients with a proactive approach to driving solutions to customer issues. Allowing for greater adoption and retention to improve service and growth for our customers. As the face of our company to our customer(s), you will also embody the mission and culture of Envoy – to make it easier for people to work anywhere in the world. The

Support Engineer

iManage
Chicago
2 days ago
+28
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Technical Solution Analyst

Pre-Sales Technical Specialist - RAVN AI

Client Software Support Specialist

Smokeball
Chicago
5 days ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency. 

Operations Coordinator

Nextpoint
Chicago
1 week ago
Who We Are: Nextpoint is a pioneer in Legal Tech and a market leader in cloud-based eDiscovery and trial solutions for law firms, corporations, and government agencies.  Our eDiscovery platform helps attorneys manage large data sets, identify relevant information via AI and complex searches, and organize the evidence to build compelling arguments to support their clients' interests.  The legal industry is undergoing an exciting transformation as

Experienced Technology Manager

Inspirant Group
Chicago
1 week ago
+24
Performing Discovery to better understand what a client is trying to accomplish and how technology may (or may not) facilitate their goals. Developing Implementation Roadmaps and Plans to define iterative, incremental functionality rollouts. Gathering Business and System Requirements by interacting closely with client business and IT stakeholders. Defining Solution Architectures including buy/build decisions and integration approaches. Specifying an implementation approach including methodology, environment management and configuration management approaches . Managing implementation teams comprised of analysts, architects and developers. Supporting testing efforts included test and data management strategies, test plans and execution/automation approaches for functional and non-functional testing. Go-Live Planning including coordination with change management, training and technical deployment teams.

Customer Success Manager

Litera Microsystems
Chicago
2 weeks ago
+15
Customer Success Managers (CSMs) are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. A CSM oversees the relationship with Litera Microsystems' customers for the duration of their contract(s). A CSM is also responsible for selling services and add-on licenses to grow existing customer relationships.  Customer Success Managers are considered by our customers as their primary point-of-contact and trusted advisor to facilitate success with our software solutions to positively impact the value we bring to their business. CSMs advocate the needs of the customer to all Litera Microsystems' teams. As part of the Customer Success team, this position is highly visible which affords talented people many opportunities to grow and advance.

Manager, Customer Success

Litera Microsystems
Chicago
2 weeks ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

Customer Support Representative

Litera Microsystems
Chicago
2 weeks ago
+15
As a Customer Support Representative, you will provide front-line problem solving and document triage directly to customers and prospective customers. In addition, our Customer Support Representatives provide over-the phone training and consultative guidance to customers. Your support efforts will be focused on Litera Microsystems solutions. As a key member of our team, your responsibilities will be focused on answering customer and prospective customer questions related to installation, implementation or standard product usage via the phone or email. In addition, you will assist customers and prospective customers with issues related to their unique implementation of Litera Microsystems products.

Customer Relationship Manager

Kalderos
Chicago
2 weeks ago
+22
The Customer Relationship Manager will ensure customers have a positive experience through excellent customer service, providing general support for customer use of Kalderos’ applications, and assisting with process improvement efforts to enable Kalderos to scale effectively.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,073
Min: $28K
Max: $57K
Office Manager $52,355
Min: $20K
Max: $102K
Operations Associate $52,679
Min: $32K
Max: $85K
Technical Support $56,645
Min: $36K
Max: $98K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,953
Min: $40K
Max: $85K
Client Success Manager $68,292
Min: $37K
Max: $135K
Business Analyst $70,537
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $121,290
Min: $80K
Max: $220K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $222,971
Min: $135K
Max: $600K

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