Chicago Tech Jobs and Startup Jobs

10

Office Coordinator

project44
Chicago
1 day ago
+39
Greet and direct all visitors, including vendors, clients and job candidates. Receive, screen all incoming phone calls and transfer them appropriately.  Tidy and maintain the office general areas and conference rooms. Collect mail and distribute appropriately, track packages, order and direct gifts. Manage office supply inventory and snack supplies. Assist in maintaining office technology (phones, TVs, internet, etc.). Perform other general office support functions as needed.

Customer Success Specialist

project44
Chicago
1 day ago
+39
We are looking for a Customer Success Specialist to support our amazing customers! You will be accountable for making sure our customers have world-class customer experience. This is a critical role in the organization and embodies on of our core values to Obsess over the Customer. You own the success from implementation through the ongoing lifecycle of the relationship. This requires working across the organization including, but not limited to, the following functions: customer business reviews, ongoing feedback loop to Product, and customer education.

Customer Success Manager

project44
Chicago
1 day ago
+39
We are looking for a Customer Success Manager to support our amazing North American customers! You will be accountable for making sure our customers have world-class customer experience. This is a critical role in the organization and embodies on of our core values to Obsess over the Customer. You own the success from implementation through the ongoing lifecycle of the relationship. This requires working across the organization including, but not limited to, the following functions: customer business reviews, ongoing feedback loop to Product, and customer education.

IT Service Desk Technician I

Echo Global Logistics
Chicago
4 days ago
+25
As a Technology Support Specialist on the Echo Global Logistics team, you will support and maintain Echo proprietary technology and be the first point of contact for end users. Our proprietary software is used by every Echo employee and was created with the goal to simplify transportation for our customers and carriers, and is one of our largest competitive advantages in an ever growing market.

Business Application Administrator

Dispatch - 2nd/3rd shift

Client Services Optimization Coordinator

MT Operations Manager

Load 1 more jobs5 jobs at Echo Global Logistics

Carrier Onboarding Coordinator

project44
Chicago
4 days ago
+39
Champion carrier / capacity provider / vendor entry to the project44 network by creating and owning the process, managing internal and external stakeholders, while driving increased value to internal technologies. Aggressively grow the project44 carrier network with a strong focus on truckload carriers. Drive carriers / capacity providers / vendors to meet timelines, reporting and/or escalating risks to project leadership. Assist internal stakeholders (Sales, Sales Engineering, Consulting, etc.) with direct and indirect project activities, to reduce time to go-live and increase satisfaction for project44 customers and carriers. Own and manage internal workflow and operations processes to ensure efficient onboarding of carriers into the project44 network. Participate in planned and ad-hoc internal projects to drive internal efficiency and reduce carrier/customer time to go-live .

Head of Global Customer Support

FOURKITES
Chicago
1 week ago
+40
As the head of the Customer Support team, you will ensure continued high quality support when customers reach out as well as develop and sustain self-service help and community engagement when they would prefer to answer questions themselves. You will also be the driving force to ensure our product continues to be user-friendly, robust, and stable as we grow. In this role, you will oversee our global support operations, including the Support and Documentation teams in Chicago and Chennai. 

Application Support Specialist

Mastery Logistics Systems
Chicago
1 week ago
+18
Work collaboratively with customers as they transition from project implementation and go-live to active customers. Represent the Mastery brand & values during all client interactions . Diagnose and troubleshoot complex software issues while understanding an external customers business processes within the Logistics industry. Manage a queue of active tickets from customers and route tickets appropriately to ensure customer satisfaction. Identify, communicate and escalate critical issues to appropriate internal and external parties. Monitor software applications, re-set user passwords, establish user permissions, and work with third party vendors and other software related support functions. Troubleshoot software issues and collaborate with software development for remediation. Perform after-hours support as necessary for Mastery customers.

Vice President, Customer Success

FOURKITES
Chicago
1 week ago
+40
As the Vice President of Customer Success, you will lead the global Customer Success team with current team members in Chicago, Chennai, and Amsterdam. The ideal candidate will be equally passionate about FourKites solutions, customer outcomes, and leading and inspiring a team.

Operations Associate

FOURKITES
Chicago
1 week ago
+40
You’ll be the mastermind behind our customers’ success - managing our customers and carriers experience through your relationships and technical expertise. You’ll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one place - the FourKites platform. You’ll wow them with your quick and flawless execution of our carrier/broker setup process.

Office Administrator

CarrierDirect
Chicago
2 months ago
+33
As our Office Administrator, you are energetic, organized, and enjoy helping others. You are the first and last point of contact with our team members and guests each day, ensuring they are welcomed and assisted as necessary. 

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,601
Min: $30K
Max: $85K
Office Manager $54,051
Min: $20K
Max: $102K
Desktop Support $61,841
Min: $45K
Max: $102K
Technical Support $61,897
Min: $36K
Max: $160K
Sales Operations Analyst $67,300
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,864
Min: $35K
Max: $180K
Client Success Manager $77,222
Min: $37K
Max: $140K
Operations Manager $83,726
Min: $41K
Max: $150K
Business Intelligence Analyst $84,909
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $129,169
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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