Chicago Tech Jobs and Startup Jobs

14

Application Support Specialist

Mastery Logistics Systems
Chicago
1 day ago
+18
Work collaboratively with customers as they transition from project implementation and go-live to active customers. Represent the Mastery brand & values during all client interactions . Diagnose and troubleshoot complex software issues while understanding an external customers business processes within the Logistics industry. Manage a queue of active tickets from customers and route tickets appropriately to ensure customer satisfaction. Identify, communicate and escalate critical issues to appropriate internal and external parties. Monitor software applications, re-set user passwords, establish user permissions, and work with third party vendors and other software related support functions. Troubleshoot software issues and collaborate with software development for remediation. Perform after-hours support as necessary for Mastery customers.

MT Operations Manager

Echo Global Logistics
Chicago
1 day ago
+25
Build relationships with Clients through constant contact and advocacy by offering advice, solutions, and proactive issue management. Deliver upon contract service level agreements, expectations and value proposition. Provide effective solutions for Client through extensive knowledgeable on relevant modes of transportation (Air, Ocean, Small Parcel, International, Expedited, LTL, Truckload, Partial, Flatbed, Intermodal etc.). Collaborate with support departments (Finance, IT, Accounting, Carrier Sales, etc.) to drive process efficiency and deliver results to the Client. Monitor, improve and report upon key performance indicators including financial performance of accounts and team productivity; lead continuous improvement intiatives. Ensure Operations Excellence by training, developing and managing an account team on a daily basis. Identify and develop talent through coaching, mentoring and performance management. Create, improve and drive compliance to standard operation procedures for internal and external processes. Monitor and manage Carrier performance and lead continuous improvement initiatives with Carrier base.

Dispatch - 2nd/3rd shift

Client Services Optimization Coordinator

Business Operations Manager

Fast Radius
Chicago
3 days ago
+31
Fast Radius is looking for a Business Operations Manager to join our team. In this position, you will support the leadership team in operationalizing our growth strategy, leading high priority strategic initiatives and building a scalable centralized operating system. With a combination of exceptional problem solving, analytical, project management and communication skills, along with a "get stuff done" mentality, you will play a key role in accelerating Fast Radius growth and impact.

Asia Supplier Sourcing & Operations Manager

Fast Radius
Chicago
6 days ago
+31
We're looking for an experienced engineer to work on various application engineering programs, ensuring projects are completed on-time and in an efficient manner. These projects typically involve mechanical design, manufacturing engineering, and product design. The application engineer would be helping the client take physical products from concept to market through the whole process.

Office Coordinator

project44
Chicago
1 week ago
+39
Greet and direct all visitors, including vendors, clients and job candidates. Receive, screen all incoming phone calls and transfer them appropriately.  Tidy and maintain the office general areas and conference rooms. Collect mail and distribute appropriately, track packages, order and direct gifts. Manage office supply inventory and snack supplies. Assist in maintaining office technology (phones, TVs, internet, etc.). Perform other general office support functions as needed.

Customer Success Manager

project44
Chicago
1 week ago
+39
We are looking for a Customer Success Manager to support our amazing North American customers! You will be accountable for making sure our customers have world-class customer experience. This is a critical role in the organization and embodies on of our core values to Obsess over the Customer. You own the success from implementation through the ongoing lifecycle of the relationship. This requires working across the organization including, but not limited to, the following functions: customer business reviews, ongoing feedback loop to Product, and customer education.

Customer Success Specialist

project44
Chicago
1 week ago
+39
We are looking for a Customer Success Specialist to support our amazing customers! You will be accountable for making sure our customers have world-class customer experience. This is a critical role in the organization and embodies on of our core values to Obsess over the Customer. You own the success from implementation through the ongoing lifecycle of the relationship. This requires working across the organization including, but not limited to, the following functions: customer business reviews, ongoing feedback loop to Product, and customer education.

Carrier Onboarding Coordinator

project44
Chicago
1 week ago
+39
Champion carrier / capacity provider / vendor entry to the project44 network by creating and owning the process, managing internal and external stakeholders, while driving increased value to internal technologies. Aggressively grow the project44 carrier network with a strong focus on truckload carriers. Drive carriers / capacity providers / vendors to meet timelines, reporting and/or escalating risks to project leadership. Assist internal stakeholders (Sales, Sales Engineering, Consulting, etc.) with direct and indirect project activities, to reduce time to go-live and increase satisfaction for project44 customers and carriers. Own and manage internal workflow and operations processes to ensure efficient onboarding of carriers into the project44 network. Participate in planned and ad-hoc internal projects to drive internal efficiency and reduce carrier/customer time to go-live .

Vice President, IT Operations and Security

Mastery Logistics Systems
North Suburbs
1 week ago
+18
Build and run a world class information security department. Own and support cloud and physical infrastructure components. Manage and direct the teams that deploy and to support technology. Ensure technology is scalable, secured, and accepting of rapid deployments. Other duties as required.

Head of Global Customer Support

FOURKITES
Chicago
2 weeks ago
+40
As the head of the Customer Support team, you will ensure continued high quality support when customers reach out as well as develop and sustain self-service help and community engagement when they would prefer to answer questions themselves. You will also be the driving force to ensure our product continues to be user-friendly, robust, and stable as we grow. In this role, you will oversee our global support operations, including the Support and Documentation teams in Chicago and Chennai. 

Senior Manager, New Verticals

DoorDash
Chicago
2 weeks ago
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy and hiring to stocking shelves and negotiating with suppliers. Strategize. From first principles, you’ll develop the optimal strategy for DoorDash Essentials to best serve our customers. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate. You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

Manager, New Verticals

DoorDash
Chicago
2 weeks ago
Build. You’ll have your fingerprints all over DoorDash’s next big business. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy and hiring to stocking shelves and negotiating with suppliers. Strategize. From first principles, you’ll develop the optimal strategy for DoorDash Essentials to best serve our customers. Analyze. You’ll assess the operational and financial impacts of your decisions, and iterate based on data.  Lead and collaborate. You’ll work with a cross-functional team, including engineering, product, design, operations, finance, and marketing to build this new line of business for DoorDash.

Solution Management Director

CSG
Chicago
1 month ago
+32
This Solution Management Director is responsible for managing the road-map prioritization, development, direction and growth of the Ascendon Solutions. Directly responsible for ideation and creation of solutions derived from Ascendon products, CSG Solutions, Cloud Native applications, 3rd party products, and hardware. This includes determining and refining solution management processes, practices and work standards that are both efficient and effective with a focus on Cloud Native Delivery Solutions to ensure maximum exploitation of the advantages of the cloud computing delivery model.  Identify market opportunities and create or enhance existing solutions based on Ascendon SU-related products, cross-SU products and 3rd party vendors.  Assume all solutions management responsibilities for existing, as well as future solutions, and a clear understanding of solution cycles, time to market issues, translating market and customer requirements into new solutions including buy and partner assessments. Gathers data on new solution ideas and evaluates them for market and financial potential. Works with appropriate stakeholders to determine the investment and delivery of new Minimal Viable Solutions (MVS) or enhancements to existing MVSs.  Identifies and works with partners to facilitate the inclusion of 3rd party products or applications into solutions as appropriate. Works with the Customer Solutioning Unit and other internal stakeholders to design demos and other sales collateral as well as ensuring correct solution positioning in the market. Manages and reports P&Ls for new solutions that require significant investment to develop and bring to market.

Office Administrator

CarrierDirect
Chicago
3 months ago
+33
As our Office Administrator, you are energetic, organized, and enjoy helping others. You are the first and last point of contact with our team members and guests each day, ensuring they are welcomed and assisted as necessary. 

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
Best Senior Software Engineer Jobs in Chicago
LOCAL GUIDE
Best Sales Manager Jobs in Chicago
LOCAL GUIDE
Best Account Manager Jobs in Chicago