Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

11

Customer Support Representative

Truss
Chicago
15 hours ago
+13
COMPANY Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus,

Operations Analyst

Truss
Chicago
15 hours ago
+13
Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus, we are

Compliance Specialist

Enova
Chicago
1 day ago
+24
Review and respond to escalated customer complaints (escalated by Customer Service Representatives). Respond to routine compliance-related questions; escalate any complex or high risk matters to the Compliance Manager). Provide complaint reporting and prepare recommendation regarding training needs based on complaint analysis. Handle escalated customer complaints via telephone, email or written correspondence. Respond to written customer correspondence. Handle incoming/outgoing mail correspondence. Assist with preparation for regulatory examinations and internal audits. Perform other functions as assigned by management.

Early Morning Customer Service Representative

Early Morning Chat Representative

Workforce Management Department Manager

Training Specialist

Call Center Department Manager

Strategy and Operations, Lead

Strategy and Operations Associate

Load 4 more jobs8 jobs at Enova

Information Technology (IT) Professional

Truss
North Suburbs
1 day ago
+13
COMPANY Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus,

Customer Success Operations Administrator

Numerator
Chicago
2 days ago
+10
The Customer Success Operations Administrator role is a newly created position with an expanding team at Numerator. This role will be shaped based on the needs of the business and it is important that the administrator is agile and can comfortably move between tasks that will range from tactical to strategic, as this individual will own their portion of Gainsight throughout all phases.

Client Services Analyst

Client Director - CPG Clients

Solutions Consultant

Narrative Science
Chicago
5 days ago
+20
We’re always looking for outstanding candidates interested in working for Narrative Science, though we don’t have any current openings for this particular role. We’d be happy to place your information on file and reach out proactively when an opportunity becomes available - simply apply below. Narrative Science is seeking a solutions consultant to join our team in Chicago. The Solutions Consultant will be responsible for building automated

Executive Assistant

Uptake
Chicago
1 week ago
+23
Operating the Data Loss Prevention (DLP) product and toolset. Working with Tempus’ managed security services provider (MSSP). Conducting investigations and performing incident response (IR). Evaluating the impact of new product and technologies on Tempus’ information security program. Addressing InfoSec tickets, conducting investigations, mitigating incidents, and performing audits. Coordinating with DevOPs, IT and other technical stakeholders on various cloud, data, and engineering projects.

Director, Uptake.org

Enterprise Customer Success Manager

Label Insight
Chicago
1 week ago
+17
As an Enterprise Customer Success Manager you will play a critical role in building and expanding lasting relationships with Label Insight customers and partners, and provide expert support to users of our solutions. This specific position will focus on relationships with retail customers and helping manage customized retailer health and wellness solutions.  The ideal candidate brings strong customer support and enterprise organization experience, thrives as a collaborative team player and is comfortable in a very fast paced, high-growth startup environment. This position will report directly to the VP, Customer Success.

DevOps Engineer

Seismic
Chicago
1 week ago
+18
Identify tools needed to monitor custom solutions put in place by Solution Architects and Implementation Engineers. Successfully implement use of monitoring tools and customize to meet monitoring and alerting business needs.  Analyze logs and error messages to determine source of issue. Debug code and troubleshoot to try and resolve issues. Deliver troubleshooting steps and debugging info to engineering teams for resolution. Create documentation and processes to allow Engineers to restore service by performing triage, recovery and validation steps for application, network, system and database events.  Establish procedures for alarm handling and escalation.  Create reporting and analysis for health of monitored solutions and identify areas of risk and customer exposure.  Establish framework for NOC duties and responsibilities. Identify coverage and response needs for monitored assets.  Identify hand-offs between departments, SLAs, and responsibilities between groups.  Responsible for the tracking of incidents and requests from initial identification through to resolution, ensuring that appropriate categories for logging and escalating incidents and requests are used. Establishing feedback loop between technical solutions and stakeholders for ongoing improvements.  Work closely with Solution Consultants and Implementation Engineers to scope monitoring and alerting needs for customer solutions in advance of implementation.

Customer Success Manager

Client Success Manager

Heretik
Chicago
2 weeks ago
+17
About Heretik: Heretik is a lightweight, deployable application that seamlessly integrates into your Relativity instance. Our contract review solution enables Relativity users to extend their favorite e-Discovery tool to corporate transaction and regulatory response use cases, enhancing best practices with minimal disruption. From inception, we’ve prioritized cutting-edge machine learning technology along with workflow capabilities to allow

Junior Support Specialist

Heretik
Chicago
3 weeks ago
+17
About Heretik: Heretik is a machine learning solution that removes risks, meets obligations, and realizes opportunities within contracts. Built on top of Relativity, firms are able to extend their favorite e-Discovery tool to corporate transaction teams; enhancing best practices with minimal disruption. From inception, we’ve prioritized cutting-edge machine learning technology along with workflow capabilities to allow users to take immediate

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,789
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,600
Min: $40K
Max: $80K
Client Success Manager $63,410
Min: $37K
Max: $115K
Customer Support Manager $70,500
Min: $37K
Max: $130K
Business Analyst $71,313
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+23
eCommerce, Food
+16
Enterprise Web, Fintech

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