Chicago Tech Jobs and Startup Jobs

24

Incident Management Specialist

Integral Ad Science
Chicago
2 hours ago
+48
Integral Ad Science (IAS) is seeking an Incident Management Specialist to join our Customer Excellence team in Chicago. You will work closely and communicate cross-departmentally in a fast paced environment to provide input into processes and planning to help drive internal improvements post-incident. You will build relationships quickly and drive escalations during high pressure scenarios.

Enrollment Advisor

All Campus
Chicago
3 hours ago
+23
All Campus is searching for an Enrollment Advisor to join our team in Chicago. This position is responsible for inbound/outbound calling to match potential students to school programs. The incumbent will help meet both company goals and the needs of prospective students by listening, assessing each individual and making independent judgments as to whether the student is a good fit for a respective program. Essential Duties & Responsibilities Util

DIRECTOR, CLIENT DEVELOPMENT- AUTO

Conversant
Chicago
19 hours ago
+48
The individual is responsible for becoming first and foremost a client partner.  We expect them to create win/win outcomes that will that will lead to revenue growth for Conversant.  We expect that the ideal candidate to use general business acumen to uncover business needs and identify how Conversant solutions can help clients achieve their business goals. Lead internal resources for the preparation and delivery of objective based solutions for clients. Be consultative and uses creativity to create and deliver customized sales solutions that address the client’s compelling events and help them meet their goals. Effectively facilitate day-to-day management of account both internally and externally. Build relationships with key stake holders including the partner strategy team, marketing, analytics, legal, compliance and key decision makers and influencers at the organization. Work to quickly learn and understand landscape the client operates in to help address their needs in way that is competitive and meaningful.

CLIENT DEVELOPMENT MANAGER

DIRECTOR, DECISION SCIENCES

DIRECTOR, CLIENT DEVELOPMENT

SYSTEMS ADMINISTRATION, NOC

EXECUTIVE ASSISTANT

TECHNICAL BUSINESS ANALYST

DIRECTOR, CUSTOMER SUCCESS

DIRECTOR, VERTICAL SOLUTIONS - MEDIA & ENTERTAINMENT

Load 5 more jobs9 jobs at Conversant

Administrative Assistant

HAVI
West Suburbs
1 day ago
+18
Provide proactive support with excellent follow-up to anticipate and resolve issues. Maintain and coordinate complex Outlook calendars for executives. Coordinate meetings and conferences, prepare room set-up, materials, and catering as needed. Arrange complex domestic travel and itineraries, confirm flight schedules and changes, proactively manage flight details and changes. Prepare and track expense reports/payments to ensure timely reimbursements. Protect and maintain confidentiality and proprietary information. Maintain a high level of professionalism at all times and act as an extension of the team.

Supply Chain Customer Success Solutions Manager

Compliance Analyst

Integral Ad Science
Chicago
2 days ago
+48
As Compliance Analyst, you will support development and implementation of the Compliance program. Responsibilities require assessment of controls/processes against industry standards and applicable regulations; awareness and education; and development of policies, standards and guidelines.

Customer Success Manager

DialogTech
Chicago
2 days ago
+44
The Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a more sales oriented approach in helping to drive and secure revenue, as well as mitigating the churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

Client Services Analyst

Numerator
Chicago
3 days ago
+14
Guide client users on Numerator's Insights business intelligence platform to navigate the system, interpret results, and design reports to answer their key business questions. Leverage Numerator's proprietary consumer panel and resulting data to execute and deliver analytic insights and recommendations to Numerator's customers that drive increased sales and improved marketing effectiveness. Develop a deep understanding of Numerator data, solutions and services including their key differentiators versus legacy approaches and competing offerings. Discover and explore interesting facts about consumer behaviors for presentation in industry forums, articles, whitepapers and blog posts.

Client Director - Small/Medium Clients

Office Administrator

ReviewTrackers
Chicago
5 days ago
+41
ReviewTrackers is currently looking to add an Office Administrator to the team! We are looking for someone who will be able to ensure that there is a proper flow for all office procedures while supporting the office executives by carrying out common office duties. You will help maintain a positive and friendly company image by acting as the first line of contact to visitors, customers, and vendors in person, online, and via telephone.

Customer Success Manager

Outcome Health
Chicago
6 days ago
+15
The Customer Success Manager (CSM) is part of the Outcome Health Customer Operations team. The objective of this role is to drive adoption of our platform within our customers and act as a trusted advisor to our customers, in order to help them create and achieve objectives and goals for our suite of assets. The CSM serves as a key project manager to assigned accounts, to support effective onboarding and complex implementation of products, services and training to new and existing customers. CSMs partner closely with our Customer Care team to ensure Customers achieve success in the customer experience space in addition to the customer objectives space.

Audio Brand Associate

PHMG
Chicago
6 days ago
+35
We’re looking for an Account Coordinator to help us ensure every client gets the most value from our service. As a provider of administrative support to the Audio Branding team, you’ll be part of a fast-paced department with an essential function in the business. This role would suit a career-minded, focused and enthusiastic person with some administrative experience. Self-motivated and helpful, you’re also an exceptional listener with strong analytical skills and excellent attention to detail. The successful candidate will receive unrivalled support and development, and will benefit from exciting opportunities for progression within the business.

Senior Customer Success Manager

DialogTech
Chicago
6 days ago
+44
DialogTech provides the leading AI-driven conversation intelligence platform for marketers at businesses that value inbound phone calls. When consumers call, DialogTech turns those conversations into actionable insights businesses use to improve marketing ROI, increase sales conversions, and deliver more personalized customer experiences, both online and over the phone. Recognized as the leader and pioneer in call analytics since 2007, DialogTech

Customer Support Specialist

Outcome Health
Chicago
1 week ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

Network Operations Specialist

Outcome Health
Chicago
1 week ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

DialogTech
Chicago
1 week ago
+44
We are looking for a Customer Support Specialist in our Chicago or Cleveland office to join the DialogTech team. This person will be responsible for providing assistance to clients in a variety of areas including technical support, training, and other related areas. You will need to be someone who can achieve success with promptness, thoroughness, and accuracy with every interaction.

Head of Client Success

Civis Analytics
Chicago
1 week ago
+28
We are seeking a Team Lead of Client Success, who will be managing a group of Client Success Analysts and the Tier 1 support team. This role maintains the balance between the reactive support of client tickets and proactive, technically-specialized support. You will be responsible for innovating & setting best practices and ensuring the teams deliver a best in class experience for our clients.

Customer Engagement Specialist

Outcome Health
Chicago
1 week ago
+15
The primary responsibility of the Customer Engagement Specialist is communicating directly with customers who are dissatisfied with Outcome Health and/or our products. This typically involves customers who wish to cancel our service for a variety of reasons. The Customer Engagement Specialist will make every reasonable attempt to save and/or improve customer relationships. In this aspect of the role, the Customer Engagement Specialist will ask a series of questions related to the initial complaint, taking notes and asking follow-up questions to gain a complete picture of the issue(s) at hand. This allows the Customer Engagement Specialist to begin devising solutions to support customer engagement and retention. This information will then be summarized and used to make suggestions to upper management on ways to improve our service and products. Some of these solutions will include producing training videos and documents on how our customers can better utilize our products.

Manager, Customer Education

ActiveCampaign
Chicago
1 week ago
+48
We are seeking an ambitious and experienced manager to lead our Customer Education Team that is responsible for creating and delivering high-impact training courses and educational resources to ActiveCampaign’s customers. The ideal candidate has a strong background in SaaS, customer success, and training. Candidate must be highly motivated, possess outstanding people management skills and be willing to work in a fast-paced, dynamic and growing environment. ActiveCampaign’s Customer Training and Content Specialists are driven to maintain a high satisfaction rate through all interactions with our customers. In addition to leading a team of training specialists that deliver high-impact training sessions to customers around the world, you will also be responsible for the Customer Education Team’s strategy for all educational resources.

Customer Enablement Specialist -Bilingual (Spanish Speaking)

Technical Support Manager

Product Support Specialist

Director of Customer Support

Customer Training Specialist

Load 2 more jobs6 jobs at ActiveCampaign

NetSuite Manager

The Marketing Store
Chicago
1 week ago
+28
The TMS Application Manager enables the transformation and improvement of enterprise applications with respect to people, process and technology. He/She plays a key role in the ongoing development and optimization of the application, acts as a subject matter expert for Agency processes whilst also acting as a top-level contributor/specialist in resolving problems. Partnering with Agency leadership and business users the Application Manager is responsible for gathering business requirements, defining solution options, estimating project costs and managing the full delivery lifecycle of projects.

Client Services Associate (Spanish Speaking!)

Integral Ad Science
Chicago
2 weeks ago
+48
Integral Ad Science (IAS) is a global technology and data company that builds verification, optimization, and analytics solutions for the advertising industry and we are looking for a Client Services Manager to join our Agency Services team. If you are excited by technology that has the power to handle hundreds of thousands of transactions per second; collect tens of billions of events each day; and evaluate thousands of data-points in real-time all while responding in just a few milliseconds, then IAS is the place for you! Client Service Managers are challenged with ensuring flawless campaign execution and partner operation. CSMs work strategically to optimize partner performance in real-time, while focusing on implementation with partners. CS Managers are responsible for consulting buy-side clients, campaign setup, tag trafficking, QA, troubleshooting, optimizations, and product input.

Client Success Analyst

Civis Analytics
Chicago
2 weeks ago
+28
What we do Civis Analytics helps leading businesses, nonprofits, and government use data to identify, attract, and engage customers, constituents, and citizens. With a blend of proprietary data, technology and advisory services, and an interdisciplinary team of data scientists, developers, and survey science experts, Civis helps organizations stop guessing and start using statistical proof to guide decisions. Learn more about Civis at www

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $40,785
Min: $28K
Max: $60K
Operations Associate $52,357
Min: $32K
Max: $85K
Office Manager $52,420
Min: $20K
Max: $102K
Technical Support $56,147
Min: $36K
Max: $98K
Desktop Support $57,971
Min: $45K
Max: $75K
Sales Operations Analyst $61,210
Min: $40K
Max: $100K
Client Success Manager $68,434
Min: $37K
Max: $135K
Business Analyst $69,952
Min: $35K
Max: $124K
Customer Support Manager $72,351
Min: $37K
Max: $130K
Operations Manager $81,976
Min: $41K
Max: $150K
Business Intelligence Analyst $85,474
Min: $45K
Max: $135K
Senior Business Analyst $93,546
Min: $67K
Max: $130K
Sales Operations Manager $95,062
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Director of Operations $125,076
Min: $82K
Max: $220K
Vice President of Operations $179,643
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,417
Min: $135K
Max: $600K

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