Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

17

Director, Customer Success Management

Yello
Chicago
6 hours ago
+36
About The Role Customer Success is vital to our long-term success and viability.  We will not be successful unless our clients are receiving massive value from our products and services.  As such, we need a senior leader to own driving success for our customers.  This role includes responsibilities for customer success (onboarding, adoption, advocacy, and retention) and outcomes (renewals, up-sell, net promoter score).   The Director, Customer

Executive Assistant

The Marketing Store
Chicago
7 hours ago
+23
We are looking for an Executive Assistant to support our global executive team. This role requires a high level of confidentiality while handling day-to-day administrative duties and playing a key role in working on global projects and initiatives.  This is a great opportunity for a pro-active, dedicated high contributor to make an immediate impact.

Customer Success Associate

Vibes
Chicago
3 days ago
+19
Unique opportunity with a mobile marketing & technology leader We help marketers unlock new revenue by arming them with the technology and expertise they need to succeed in mobile marketing. The Vibes Mobile Engagement Platform enables marketers to easily manage all mobile communication channels including text messaging, push notifications, Apple Wallet, Google Pay and mobile web campaigns — all through a single interface. Vibes has delivered

Customer Success Manager

Vibes
Chicago
3 days ago
+19
Partner with CS team on complex campaign set-up, reporting and testing. Collaborate with internal teams to architect compelling and impactful solutions. Partner with clients to understand goals and deliver beyond what they thought possible. Manage book of business effectively with emphasis on flawless execution. Support Sr. CSM and CS leadership on strategic accounts and initiatives. Develop deep, integrated relationships with our customers. Extension of customer marketing teams; find new opportunities to grow accounts and uncover/generate revenue. Manage and execute against contract deliverables. Help define customer goals, objectives and KPIs. Represent day-to-day customer voice within Vibes — owner of feedback loop with product and leadership.

Developer Support Engineer (Chicago)

Foursquare
Chicago
4 days ago
+13
Technical Services is a global implementation, support and operations team, with a mission to delight our customers with care. Our team is the face of Foursquare to most of developers. We want their Foursquare experience to set new standards. Our team cares for developers by solving problems and scaling solutions, incubating new products, and sharing user feedback with internal teams to influence product development. We technically support, scale and execute our enterprise deals and just about everything in between. Our customers include consumers, partners, developers, and our own BD/Sales and Account Management Team..

Customer Service Associate

Farmer's Fridge
Chicago
5 days ago
+13
Answer about 10-15 calls and 80 emails a day regarding purchase issues and answer general questions. Work closely with your manager and cross-functionally with all teams, especially Menu, User Experience and Tech. You’ll have the freedom to test different approaches with our customers to see what resonates and has them returning for another meal! Success will be measured by the number of satisfied customer resolutions you facilitate.

Support Lead

dscout
Chicago
1 week ago
+18
We are looking for a Support Lead to join our Customer Success team and build out a dedicated technical support function. Over the past 5 years, dscout’s Customer Success Team has built a reputation as trusted collaborators and dscout platform experts. As our company continues to grow and mature, we are enhancing our level of service and commitment to technical expertise by developing a team of specialized Support Associates. This new team will work in close collaboration with the Research Advisors on dscout’s Customer Success team. With Research Advisors delivering methodological expertise and Support Associates delivering technical knowledge and support - our solutions oriented dream team will ensure dscout customers have the best possible experience.

Application Manager

The Marketing Store
Chicago
1 week ago
+23
The TMS Application Manager enables the transformation and improvement of enterprise applications with respect to people, process and technology. He/She plays a key role in the ongoing development and optimization of the application, acts as a subject matter expert for Agency processes whilst also acting as a top-level contributor/specialist in resolving problems. Partnering with Agency leadership and business users the Application Manager is responsible for gathering business requirements, defining solution options, estimating project costs and managing the full delivery lifecycle of projects.

City Manager

Ritual
Chicago
1 week ago
The City Manager is a unique role at Ritual, combining user acquisition growth with merchant partner development and sales acumen. You'll be the front line of growth at one of the fastest growing startups in North America. In this role, you will work closely with our Regional Manager and growth team to launch and grow our retail partner network and ensure top quality customer experience. Key Responsibilities Marketing Program Rollout - building

Sales / Implementation Engineer

Keeper Security, Inc.
Chicago
1 week ago
Working directly with customers on the implementation, rollout and ongoing support of our Enterprise software. Communicating with Engineering team members, sales and marketing to solve customer issues. Troubleshooting Keeper software and other IT infrastructure. Testing and building cloud-based deployment tools on Amazon AWS, Google Cloud. Creating technical documentation for customers and internal teams.

Business Operations Consultant - Transactions

Snapsheet
Chicago
1 week ago
+48
We are adding a Business Operations Consultant to our Transactions team! As a Business Operations Consultant, your mission is to make our client’s lives simpler. You are a builder, continuously creating and improving the business operations process. You understand the needs of our clients because you fully immerse yourself during the customer consultation process. You are a coach, leading the client through SaaS platform onboarding and training

Office Manager

Spanish Bilingual Customer Success Specialist

Customer Success Specialist

Executive Assistant

Client Strategy Associate

Load 2 more jobs6 jobs at Snapsheet

Director of Retail Sales and Marketing

Farmer's Fridge
Chicago
2 weeks ago
+13
Be a motivational leader and coach to their team. Develop a strategy for attaining retail accounts then implement that strategy and achieve 2-3x revenue. Measure and report the status of client relationships, B2B marketing initiatives, and revenue growth. Use this information to perform industry competitive analysis to assist in business development and inform the sales process. Optimize profitable revenue growth and client engagement. Secure key partnerships and move beyond “pilot” and into expansion phase to hit 2019 and 2020 expansion targets. Drive scale to new regions, ensure consistency in the Farmer’s Fridge messaging, branding, content and marketing materials. Track industry trends and developments. Recruit and develop their team as necessary.

Building Manager / Maintenance Engineer

Farmer's Fridge
Chicago
2 weeks ago
+13
About the role: In the last year, Farmer’s Fridge has more than doubled in size and we are entering an exciting period of rapid growth and expansion. We’re looking for a highly organized, process-driven person to support the administration and maintenance of our facility. You will ensure our food production team has the tools, and environment to maximize efficiency and quality.What kind of person are we looking for? Strong organization and

Building Operations Associate

HealthJoy
Chicago
2 weeks ago
+16
Deliver exceptional building level cleaning services and quality within operational standards and guidelines. Perform all tasks on schedule with maximum efficiency. Assure a positive office culture with highest level of building cleanliness and organization. Work with Operations manager to enhance office cleanliness and efficiency. Use your general fix-it skills to repair broken items. 

Director of IT Security

HealthJoy
Chicago
3 weeks ago
+16
We are looking for a Directory of IT Security to oversee our business’ information security, risk, and compliance activities.The primary responsibility for this position is the ensure every patient, employee, customer, and third party vendor data is protected, safe and secure. As HealthJoy continues to grow, it is imperative to continue to mature our security posture. The ideal candidate has experienced scale and isn’t afraid of getting in the weeds with important initiatives.

Customer Success Manager

HealthJoy
Chicago
3 weeks ago
+16
Build strong relationships with our enterprise customers to ensure they feel empowered to use HealthJoy independently, and are seeing value from our product. Manage customers through the entire lifecycle including onboarding and training new clients, as well as providing technical support to existing. Develop & refine company methodology, process and documentation guidelines related to implementation and ongoing customer success. You’re a teamplayer. Assist with onboarding of additional team members and provide ongoing training and development to create a highly proficient support structure for the Customer Success team. Provide proactive account analysis and identify incremental areas of improvement through NPS scores. Keep up-to-date on the latest patient/customer support technologies and industry trends to aid in our scaling efforts.

VP of Production Operations

Farmer's Fridge
Chicago
3 weeks ago
+13
We are looking for a Vice President of Production Operations to rapidly scale the fresh food manufacturing portion of our business. When we say fresh we mean it - two-day shelf life products, inventory that turns daily, every SKU produced every day with quantities that change day to day, and week to week, all while maintaining our best in class food safety programs. Oh, and we also rapidly innovate on our menu items as we attempt to create even more value for our customers.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,735
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $83,136
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+10
eCommerce, Marketing Tech
+16
Enterprise Web, Fintech
+16
Healthtech, Software

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