Chicago Tech Jobs and Startup Jobs

20

Customer Success Manager

HealthJoy
Chicago
1 day ago
+31
Partner with customers through the entire lifecycle including onboarding and training new clients, as well as providing technical support to existing. Build strong relationships with our enterprise customers to ensure they feel empowered to use HealthJoy independently, and are experiencing the value our product can offer. Provide proactive account analysis and identify incremental areas of improvement through NPS scores. Develop & refine company methodology, process and documentation guidelines related to implementation and ongoing customer success. Keep up-to-date on the latest patient/customer support technologies and industry trends to aid in our scaling efforts.

Customer Service Representative (Full-Time)

Neighborhoods.com
Chicago
1 day ago
+34
Using VoIP software to receive and transfer inbound calls. Making some outbound calls to customers. Following a flexible script and having conversations with customers. Accurately collecting and entering customer information. Responding to general email communication from customers. Doing reporting and administrative tasks that help the team accomplish its goals.

Integrations Consultant

Yello
Chicago
6 days ago
+36
Company Description We’ve all had a recruiting experience that stands out, either because it was magical or ‘oh so horrible.’  The technology that recruiting teams use to find, connect with, and advance talent often shapes a candidate’s experience. Yello’s software enables employers to recruit effectively and efficiently. If it excites you to be a part of a team that helps some of the world’s largest brands connect with their talent, then come

Customer Support Specialist

Implementation Consultant

Customer Success Manager (Federal)

Customer Success Manager

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Office Services Coordinator

Guaranteed Rate
Chicago
1 week ago
+23
Serve as the main contact for national branch through internal support ticketing system (including but not limited to placing office orders and scheduling service appointments). Manage the company UPS account for location and user setups/closures, and general account maintenance. Coordinate vendor delivers and pick-ups for soft services such as water coolers, shred service, coffee machines, etc. Handle new requests for new and updated certificates of insurance, including distribution to original requestors. Act as the main point of contact for national branch emergencies such as structural damage, maintenance requests, snow removal, etc. Assists Project Managers with workplace services tasks associated with office openings, closing, relocations and transfers. Help direct traffic for day to day office services management.

Customer Service Loan Servicing

Operations Assistant

Administrative Assistant

Mortgage Customer Service

Help Desk Tier-VIP

Help Desk-Tier 1

Production Manager

Encompass Administrator

Customer Service Loan Servicing

VP of Mortgage Lending

General Office Assistant

Office Assistant

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Remote Customer Experience Agent: Wednesday - Sund…

Arrive
Chicago
1 week ago
+24
We’ve grown rapidly and are in search of part time employees to work remotely and ensure the best possible experience for customers across our national network. This is an outstanding opportunity for smart, sociable, self motivated individuals who are passionate about user experience and want flexibility to work from home.

Remote Customer Experience Agent: Thursday - Sunda…

Arrive
Chicago
1 week ago
+24
We’ve grown rapidly and are in search of part time employees to work remotely and ensure the best possible experience for customers across our national network. This is an outstanding opportunity for smart, sociable, self motivated individuals who are passionate about user experience and want flexibility to work from home.

Remote Customer Experience Agent: Saturday - Wedne…

Arrive
Chicago
1 week ago
+24
We’ve grown rapidly and are in search of part time employees to work remotely and ensure the best possible experience for customers across our national network. This is an outstanding opportunity for smart, sociable, self motivated individuals who are passionate about user experience and want flexibility to work from home.

Technical Support Analyst

Mobile Doorman
Chicago
1 week ago
+18
Mobile Doorman, the leading white-label app solution for the multifamily industry, is looking for a Technical Support Analyst to join our growing Technical Support team in helping our clients, end-users, and internal staff navigate our increasingly feature-rich software.  Tech support is a crucial area of the business where we have a chance to interact directly with our users, who tend to remember their interactions with support staff more than

Systems Support Engineer

Keeper Security, Inc.
Chicago
1 week ago
+21
The Systems Support Engineer will work directly with the Sales Engineer in an effort to support the company’s post sale technical assistance and customer experience. This position is responsible for performing technical support for clients and providing resolution analysis on various technical issues.The Systems Support Engineer works closely with Keeper’s business customers and must possess the ability to communicate technical information to users with a varying level of technical experience.  Technical troubleshooting skills are a must in this fast paced environment as well as a “nothing is impossible” mindset. The ability to visualize problems remotely is key to being successful in this role along with excellent analytic and troubleshooting skills. 

Office Administrator / Assistant - Chicago

NowSecure
Chicago
1 week ago
Greet clients and visitors. Help organize office activities. Update company calendars with relevant information. Maintain orderliness and organization of the office suite. Responsible for office equipment such as ordering toner and fixing malfunctions. Receive, sort, and distribute mail and deliveries. Track and maintain office supply inventory (technical supplies along with food/snacks). Schedule meetings and conference rooms for a variety of departments. Support HR, Finance and other departments with administrative projects.

Remote Customer Experience Agent: Friday - Tuesday

Arrive
Chicago
1 week ago
+24
Bringing a laser-like focus to customer support via telephone during day time hours. Delicately balancing swift customer resolutions with warm, pleasant support. Mastering company policies and showing ability to think quickly when the pressure is on!

Client Success Associate

M1 Finance
Chicago
2 weeks ago
+28
The Client Success Associate will work towards developing solutions that make M1’s business run more efficiently. This will be accomplished by supporting day to day operations, providing service and support to M1’s user and improving the customer facing Support Center. They will also be responsible for aggregating user feedback that provides M1’s product team with actionable information to prioritize and develop features within the application. Overall, we are looking for a compassionate individual that will go above and beyond in improving our user’s experience with the platform.

Design Studio Director

Rightpoint
Chicago
2 weeks ago
+40
We are looking for a Design Director of our Design Studio in either the Chicago or Boston office. As the Design Studio Director, you will lead the studio nationally as well as support key business-development pursuits and accounts. Your background should include progressive experience in a Design/Creative Production Studio or Managed Services delivering work that includes visual design, user experience, and content design with all aspects of it within the modern digital landscape. You are an expert at recognizing and fostering great work and talent, you develop and nurture ideas, and collaborate across disciplines with ease. You are a true change agent and seek out new ways to strengthen the organization as a whole by constantly exploring ways to innovate around design, content, and delivery. You can understand and articulate various perspectives on Design Studio offerings and how it ties to the greater offering throughout the agency to different audiences as well as in collaboration with cross-functional leadership teams to identify opportunities to drive business value.

Operations Analyst

Codal
Chicago
2 weeks ago
+36
Codal is a user experience design and development agency with a focus on blending an Agile process with the latest technologies. Our clientele has ranged from small business to the Fortune 100, but our philosophy has always remained the same: to empower brand visibility and deliver the most elegant web and mobile solutions possible. What you will do: Proactively identify, manage, and drive efficiency with key operational processes to ensure

Technical Support Analyst

Mobile Doorman
Chicago
2 weeks ago
+18
Serve as the first point of contact for customer and team support tickets. (T1 technical support). Provide top-notch customer service, showing empathy, communicating clearly and providing realistic expectations on a consistent basis. Triage, assign severity, resolve, and escalate tickets with efficiency and excellent attention to detail. Work with other departments (account management, sales, engineering) to troubleshoot issues, provide appropriate steps to reproduce and collaborate on satisfactory client resolutions. Document solutions and ongoing issues. Help define customer support process.

IT Support Specialist

M1 Finance
Chicago
2 weeks ago
+28
We're looking for an IT Support Specialist to collaborate with our engineering team to build processes, procedures, and quality metrics for our technical support function. The right person will be excited by getting their hands dirty with the day-to-day needs of the help desk, support, and technical support functions, as well as enjoy the autonomy and management of building the function from the ground up. As the only person on the IT support team, you'll be heavily involved in shaping our daily practices in terms of quality, customer service, onboarding and offboarding of employees, troubleshooting SLAs, ticketing, and M1’s overall ability to support it’s employees from an IT, hardware, and and technical support perspective. Everybody who joins our team is given space to lead and demonstrate their own expertise, so we would ask that you also embody the same self-motivated and growth-minded entrepreneurial spirit. If you’re the kind of IT specialist who enjoys improving the day-to-day quality of life for your coworkers, problem solving complex issues, and providing timely, friendly hands-on support— then we’d love to talk to you.

Application Security Analyst

NowSecure
Chicago
3 weeks ago
As a cyber security innovator, we are the leader in Mobile Application Security Testing. We literally wrote the book on mobile app forensics and testing. At NowSecure, we craft the industry’s most advanced appsec technology and deliver expert appsec services so our customers can protect their own business, their employees and their customers from insecure mobile apps. Our customers include the world’s largest banks, government agencies, and top brands that run on mobile. We are a dynamic team of advanced security researchers, software engineers, services experts, sales professionals, marketing gurus and financial managers that are looking for inspired, entrepreneurial and hard driving new team members to join us on our mission!

VP of Operations

HealthJoy
Chicago
3 weeks ago
+31
The VP of Operations is an influential senior leader responsible for creating, enhancing and operationalizing efforts that support the day -to- day needs of our clients as well as strategic growth of the business. You will be diving deep into the hardest, most complex challenges of the healthcare experience and at the same time lead our operations efforts through its current phase of hyper growth. You will work collaboratively across teams to strategize and execute a best in class operating model through implementation and ongoing customer success.

Part Time Office Coordinator

M1 Finance
Chicago
3 weeks ago
+28
As the Office Coordinator at M1, you’ll have the opportunity to work in a fast-paced, exciting environment. We’re looking for someone who can coordinate office services, provide a one-of-a-kind experience for guests, and coordinate between departments. You’ll support the M1 employees by carrying out various office duties, driving growth by creating procedures, and playing an integral role in the culture of the company. We’re looking for someone who takes initiative, works well in a start up environment, and is exceptionally organized. You’ll interface with every team at M1 and work closely with leadership. You’ll be able to assist with special events and have a lot of ownership over the office policies at M1 

Chief Operating Officer

Popular Pays
Chicago
3 weeks ago
+22
The Role: Popular Pays is seeking a Chief Operating Officer who will drive the execution of company strategy. As COO, you’ll collaborate with other members of the executive team to translate this strategy into actionable goals for each department, helping the company achieve and exceed short term targets while promoting our long term vision. You’ll have the challenging but rewarding task of ensuring we execute on these goals and strategies to

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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