Chicago Tech Jobs and Startup Jobs

8

Technical Support Representative

Braintree
Chicago
1 day ago
+43
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Braintree’s white-glove service experience. Our Technical Support team provides first-touch support to customers via phone and email. Support teammates, AKA Supportreeps, craft unscripted solutions that are as creative as our merchants’ business ideas, answering questions ranging from “Help! I forgot my password!” to “Help! I need to integrate Braintree into my web store and app and don’t know where to start!” After comprehensive training on Braintree’s products and technical integration methods, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base.

Merchant Support Specialist

Client Support Associate

CardX
Chicago
2 weeks ago
+25
The Client Support Associate's day-to-day responsibilities include assisting clients with support questions, documenting inquiries, and responding to a high number of inbound service requests by phone and email. Candidates who excel at client communication, are motivated by problem-solving, and aspire to professional excellence will thrive in this role. This position does not require any prior experience in payments or banking, but a Bachelor’s Degree is preferred.

Bilingual Client Support Associate (English/Spanis…

CardX
Chicago
2 weeks ago
+25
The Client Support Associate's day-to-day responsibilities include assisting clients with support questions, documenting inquiries, and responding to a high number of inbound service requests by phone and email.  Candidates who excel at client communication, are motivated by problem-solving, and aspire to professional excellence will thrive in this role.  This position does not require any prior experience in payments or banking, but it does require the ability to read, write, and speak both Spanish and English fluently. Additionally, a Bachelor’s Degree is preferred.

Bilingual Concierge (English/Portuguese), Customer…

Rocketmiles
Chicago
3 weeks ago
+23
Is fluent in spoken and written English as well as Spanish or Portuguese. Displays overall well-roundedness and general talent in order to pick up duties quickly with accuracy and contribute ideas for improvement. Shows an analytic approach to problem solving, and can make data-driven recommendations for improvement. Has experience in customer service, high-end retail, administrative assistance and/or hospitality. Is entrepreneurial and able to take ownership.

Customer Support - Problem Solver

ClassBug
Chicago
1 month ago
Looking for a full-time Customer Support Rep. Candidates should be awesome, friendly, people-people. Our ideal employee would show up at work looking forward to chatting with lots of interesting people & businesses and providing them with solutions on how to better use our product.  You will be handling inbound email/phone support inquiries primarily. Most of the job  is "level 1" support -- ie assisting customers on best practices & training them to use new features, plus occasional product demos.

Implementation Manager

Eved
Chicago
1 month ago
About the RoleAs an Implementation Manager at Eved, you are responsible for the successful implementation and adoption of Eved’s solution for enterprise clients. This role requires the cultivation of an in-depth product knowledge base that covers the entire capabilities of Eved’s technology solution. To be successful in this role, you need to be viewed as a product expert and internal go-to person for all manner of functionality questions.

Supplier Specialist Intern

Eved
Chicago
6 months ago
As a supplier specialist intern, you will be a front-line employee working directly with event suppliers. You will have an opportunity to get in on the ground floor of a growing company and learn about Eved's award-winning technology. You will be responsible for the successful onboarding and ongoing relationship management of suppliers in the Eved Supplier Network. You will be responsible for learning about the Eved’s solution from the supplier vantage points. This person will understand and be able to convey the benefits of Eved to suppliers around the global in your local language.

Director of Merchant Services

Eved
Chicago
6 months ago
The Director of Merchant Services will manage a team of supplier specialists (located in Chicago and Europe) who are responsible for acquiring new merchants. In addition to managing the team, this person will lead initiatives to expand Eved’s merchant network and brand and build strategic supplier relationships and partnerships. Success in this role depends upon the ability to effectively manage a global team, communicate Eved’s value proposition to merchants, and build relationships with senior level stakeholders (both suppliers and planners). Track record in managing people and experience leading merchant services team is highly preferred.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $43,029
Min: $28K
Max: $62K
Operations Associate $50,240
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,646
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $78,691
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,319
Min: $67K
Max: $135K
Sales Operations Manager $96,482
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,692
Min: $82K
Max: $220K
Vice President of Operations $181,833
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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