Chicago Startup & Tech Jobs | Built In Chicago

Chicago Tech Jobs and Startup Jobs

116

Customer Education Specialist

Showpad
Chicago
1 hour ago
+17
In partnership with the Showpad Customer Success Managers, you'll build education solutions that address your clients' needs to help them change the way they think about how they can empower their salesforce. You will collaborate with the Professional Services, Technical Support and other cross-functional stakeholders partners to ensure our customers are properly enabled and set up for success with the Showpad platform. This role reports to the Manager of Customer Success Programs as part of the Global Customer Success team.

Manager, Agency Customer Success

Sprout Social
Chicago
1 hour ago
+47
The ideal candidate has a strong background in customer relations/account management and sales. The candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The candidate draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Trading System Support Analyst

Belvedere Trading
Chicago
2 hours ago
+26
Belvedere Trading is seeking a Trading System Support Analyst with a Bachelor’s Degree in Computer Science, Information Systems or other related disciplines. The ideal candidate will be a self-starter who is eager to progress, has sound technical knowledge, and has exceptional communication skills. This position will provide an opportunity to learn Belvedere’s proprietary technology environment and trading operations in a challenging and fast

Configuration Specialist (Customer Service)

Chowly Inc.
Chicago
2 hours ago
+17
The Chowly Configuration Specialist provides a 5-star customer experience to all Chowly clients. Working in office, the Chowly CS contacts signed Chowly clients to schedule and complete installations, organize launches and provide on-going support to clients POS integration services. This is a full-time role with room for career growth through managing other Configuration Specialists in the department. Currently Chowly is looking to build out

Associate Director

bswift
Chicago
11 hours ago
+16
bswift is looking for an Associate Director to join our Direct Implementation Team. The primary objective of this position is to manage and inspire bswifts client services team to produce client raves. The Associate Director of Client Services serves as leader to ensure the highest level of quality in our delivery of new client implementations and on ongoing service. 

Senior Account Manager

Client Benefit Analyst

Account Manager - Ongoing

Supvr, Service Operations

Implementation Leader

Account Manager - Exchange Team

Client Relationship Manager

Sr Account Mgr

EDI Acount Manager

Load 6 more jobs10 jobs at bswift

Manager, Customer Success

Litera Microsystems
Chicago
16 hours ago
+15
The Manager of Customer Success is responsible for leading a team of people who are actively involved with customers to build relationships, promote adoption, address issues, identify new business opportunities, negotiate contract terms, and for ongoing promotion of the value of our solutions. The Manager and team oversee customer relationships for the duration of their agreements(s) and are responsible for successful retention and growth of annual reoccurring revenue (ARR). Litera Microsystems is a successful, growing, commercial software product company. We at Litera Microsystems are strong believers in a healthy work-life balance with added benefits you don't find everywhere. We work hard, play hard and give back to the community.

Operations Associate

FourKites, Inc.
Chicago
17 hours ago
+27
YOUR ROLEYou’ll be the mastermind behind our customers’ success - managing our customers and carriers experience through your relationships and technical expertise. You’ll become an industry expert, partnering with shippers, brokers, and carriers to unify communication in one place - the FourKites platform. You’ll wow them with your quick and flawless execution of our carrier/broker setup process. RESPONSIBILITIES Onboarding carriers to our

NOC Technician - Night Shift

Vail Systems, Inc.
Chicago
17 hours ago
+27
Vail Systems is a leading voice-enabled SaaS/Cloud company headquartered in Deerfield, IL, with a satellite office in downtown Chicago. Vail's focus is to design, develop and host voice and messaging applications based on a VoIP platform developed by a team with decades of experience in IP telephony. Vail's services range from enhanced network routing for Fortune 500 enterprise clients to softphone technology serving the consumer VoIP market. www.vailsys.com.  NOC Technician- Night Shift 

Customer Development Representative

Jellyvision
Chicago
17 hours ago
+28
Jellyvision is looking to continue growing a team of Customer Development Representatives within the Account Management division who will be charged with engaging and supporting our growing list of existing SMB and enterprise customers. The team’s goal is to take the enterprise customer success playbook, and develop automated touchpoints that will keep this growing group of customers feeling supported year-round in an engaging and delightful way. Customer Development Representatives will be responsible for calling existing customers daily in an effort to identify new growth opportunities, secure contracts and renewals, as well as respond to questions regarding marketing initiatives, analytics support and general customer inquiries.

Associate Account Manager

Jellyvision
Chicago
17 hours ago
+28
Assist, support, and collaborate with account managers to create strategic relationships with clients, with the goal of exclusively managing those accounts for future sales cycles. In collaboration with the Account Manager, AAMs will develop pitch decks, schedule customer meetings, track customer requests, manage follow up tasks, review contracts, and coordinate customer meetings with internal teams. With guidance and training, successful AAMs will learn to take the lead on customer strategies. That will include, in addition to the above duties, running ALEX demos and pitches with consultative question asking, guiding customers through marketing strategies and analytics analysis, and collaborating with the implementation team to strengthen the customer relationship and other follow ups. Ultimately, AAMs who show initiative and confidence as they grow and develop their sales and relationship skills will transition to Account Managers, and will be the sole owner of their sales opportunities. They will be responsible for revenue targets and will actively work to upsell existing customers on Jellyvision’s new technologies and products.

Relationship Manager

Cameo
Chicago
1 day ago
+16
Your role will be to be to identify talent (celebrities, influencers, athletes, etc), develop relationships with talent, managers, and agents; and ensure their success on Cameo. If you’re a Bravo-fanatic, spend Monday nights religiously watching the Bachelor, or feel like you could write the next issue of US Weekly, then this role may be perfect for you! You should have a great understanding of trending people, influencers that matter, and instinctively know who would do great on Cameo.

Customer Success Analyst

LogicGate
Chicago
1 day ago
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Manager, Customer Development

Sprout Social
Chicago
1 day ago
+47
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Google Cloud Platform Architect

Nerdery
Chicago
1 day ago
+24
You will interface directly with multidisciplinary client stakeholders to understand their pain points and find creative solutions for them. One day you might be building out a CI/CD pipeline, another day you might be advising on the best practices of operating a given GCP service, and yet another working alongside our Software Engineers to deploy their app into the virtual private cloud that you've built. In short, you’ll transform the way our clients see and use GCP services to meet their digital business goals. 

Customer Success Manager

Hireology
Chicago
2 days ago
+19
Hireology’s technology empowers businesses to build great teams.  Over the last seven years, we’ve grown from a startup to a market-leading organization with over 150 team members, and we’ve created an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a member to the Customer Success team. The Customer Success Manager will focus on building strong, trusted partnerships

CUSTOMER SUCCESS MANAGER

Centro
Chicago
2 days ago
+28
As a Customer Success Manager, you’ll own the partner relationship from the time of onboarding forward. You will partner with your clients to identify and meet their business objectives, and ensure success as they adopt a new platform. From training them on campaign set up and optimization, to defining packages and pricing, you’ll own the day-to-day and become an integral part of your clients’ digital strategy. The successful candidate will be steeped in the world of digital advertising technology, and will help to grow revenue by providing raving fan support to our advertiser partners. Applicants for this job role should be highly comfortable and knowledgeable about the internet in general, have a background in sales or client services, and be highly confident in their ability to quickly learn about advanced software and technology.

COLLECTIONS SPECIALIST

Carrier Operations Representative

Echo Global Logistics
Chicago
2 days ago
+15
As a Carrier Operations Representative, you will research available carrier capacity within an assigned territory. Working closely with Carrier Sales Representatives, this position is responsible for scheduling shipments, ensuring on time pick-up and delivery and maintaining relationships with existing carrier partners. We’re a fast-growing logistics company; your job will be fast-paced and constantly evolving.

Business Analyst (Integrations)

After Hours Operations Manager

IT Security Engineer

Compliance Admin

Load 1 more jobs5 jobs at Echo Global Logistics

Client Solutions Specialist

Civis Analytics
Chicago
2 days ago
+28
As a Client Solutions Specialist, you’ll be at the forefront of cutting-edge data science software. This role requires you to be a strong project manager, an exceptional written communicator and to approach your work with a solution driven mindset that puts Civis clients first. To be successful, you would need to have an innate curiosity and a desire to understand how things work. You will work as part of the Civis Analytics cross functional team to enable the success of our users, advocating user feedback and needs with Product Management and Engineering. You must be able to work well with others who approach problems from different perspectives, but you will be expected to challenge and improve the way we operate. This role will be a shift based, and some hours outside of normal business hours will be required. Willingness to be on call. After initial ramp up hours will either be 6am to 3pm or 11am to 8pm.

IT Support Technician

Cloud5 Communications
Chicago
2 days ago
+13
Cloud5 Communications connects hotel guests and staff using fast, reliable, user-friendly data and voice communications. The unique combination of hospitality expertise and a holistic technology platform is what sets us apart. And our obsession to deliver excellence at every step in the client relationship is what fuels our growth, allowing us to serve more than 4,000 hotels and touch over 1,000,000 users each day. As the pioneer of high speed

Technical Solution Analyst

iManage
Chicago
2 days ago
+26
Engage stakeholders at clients (and prospective clients) in envisioning exercises, as well as detailed requirements and solution envisioning. Facilitate group and stakeholder solution review sessions. Map client requirements to iManage products and solutions design. Implement solutions through configuration, scripting and implementation software development, when necessary. Communicate and document envisioned solutions visually and in written word form to customers and prospects. Provide billable technical project management services on large and small-scale projects. Generate comprehensive technical delivery plans. Ensure ongoing quality for solutions delivery including formalized QA methodologies, etc.

Senior Director / Head of IT

Support Engineer

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $71,315
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $82,730
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

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