Chicago Tech Jobs and Startup Jobs

4

Customer Service Representative (Full-Time)

Neighborhoods.com
Chicago
1 day ago
+34
Using VoIP software to receive and transfer inbound calls. Making some outbound calls to customers. Following a flexible script and having conversations with customers. Accurately collecting and entering customer information. Responding to general email communication from customers. Doing reporting and administrative tasks that help the team accomplish its goals.

Office Services Coordinator

Guaranteed Rate
Chicago
1 week ago
+23
Serve as the main contact for national branch through internal support ticketing system (including but not limited to placing office orders and scheduling service appointments). Manage the company UPS account for location and user setups/closures, and general account maintenance. Coordinate vendor delivers and pick-ups for soft services such as water coolers, shred service, coffee machines, etc. Handle new requests for new and updated certificates of insurance, including distribution to original requestors. Act as the main point of contact for national branch emergencies such as structural damage, maintenance requests, snow removal, etc. Assists Project Managers with workplace services tasks associated with office openings, closing, relocations and transfers. Help direct traffic for day to day office services management.

Customer Service Loan Servicing

Operations Assistant

Administrative Assistant

Mortgage Customer Service

Help Desk Tier-VIP

Help Desk-Tier 1

Production Manager

Encompass Administrator

Customer Service Loan Servicing

VP of Mortgage Lending

General Office Assistant

Office Assistant

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Technical Support Analyst

Mobile Doorman
Chicago
1 week ago
+18
Mobile Doorman, the leading white-label app solution for the multifamily industry, is looking for a Technical Support Analyst to join our growing Technical Support team in helping our clients, end-users, and internal staff navigate our increasingly feature-rich software.  Tech support is a crucial area of the business where we have a chance to interact directly with our users, who tend to remember their interactions with support staff more than

Technical Support Analyst

Mobile Doorman
Chicago
2 weeks ago
+18
Serve as the first point of contact for customer and team support tickets. (T1 technical support). Provide top-notch customer service, showing empathy, communicating clearly and providing realistic expectations on a consistent basis. Triage, assign severity, resolve, and escalate tickets with efficiency and excellent attention to detail. Work with other departments (account management, sales, engineering) to troubleshoot issues, provide appropriate steps to reproduce and collaborate on satisfactory client resolutions. Document solutions and ongoing issues. Help define customer support process.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Operations Manager $83,842
Min: $41K
Max: $150K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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