Chicago Tech Jobs and Startup Jobs

282

IT Support Specialist

Neon One
Chicago
13 hours ago
+36
At Neon One, we are looking for an IT Support Specialist to provide assistance to all of its employees from an IT, hardware, and technical support perspective. As the sole person on the IT support team, you'll be heavily involved in shaping our daily practices in terms of quality, customer service, onboarding and offboarding of employees and troubleshooting tickets. The IT Support Specialist will support both onsite and remote employees

Systems Engineer

DialogTech
Chicago
13 hours ago
+47
Perform implementation, operational support, maintenance, and optimization of cloud and datacenter infrastructures. Work with your peers to design and build a highly available cloud hosting platform and incorporate the necessary automations and tool configurations that ensure agile and secure consumption. Implement solutions requested by internal customers. Resolve complex problems, build and improve procedures, and facilitate communication. Deploy updates and fixes. Build tools to reduce occurrences of errors and improve customer experience. Perform root cause analysis for production errors. Design procedures for system troubleshooting and maintenance. Deploy software to Cloud computing infrastructure, as well as our datacenter infrastructure, and work with system configuration and deployment automation technologies. Provide mentorship of hosted systems, databases, and network troubleshooting, and provides various technical solutions to the business requirements.

Clinical Coordinator

Tempus
Chicago
13 hours ago
+34
Responsible for coordination between our lab and partner labs for molecular pathology laboratory including requesting samples and documents, items’ coordination and shipments. Communicate directly with various members of partner labs to manage sample and document requests, handling, shipping and receiving. Build and maintain effective relationships which create a high level of trust with laboratory employees, patients and partner organizations. Manage all requisite paperwork and forms for each patient and maintains the patient database and folders accurately and timely. Schedule shipments and coordinate calendars of multiple providers using various computer/cloud interface systems. Respond to inquiries by phone, email and in person quickly and professionally.

Lab Operations Associate

Lab Assistant for Histology

Site Operations Manager

Team Lead, Reimbursement

Reimbursement Support Specialist

Director, Operations

Director, Strategic Operations

VP of Drug Discovery

Systems Engineer

Executive Administrator

Director of Bioinformatics

Sr. Operations Manager

Senior Manager of Commercial Learning and Development

Senior Director, Clinical Integrations

Sample Return Associate

Order Processing Associate

Director Clinical Lab Operations

Customer Success Specialist, Provider

Pathology Lab Coordinator (Mon - Fri 7:00am- 3:30pm Shift)

Load 10 more jobs20 jobs at Tempus

Immigration Specialist

Envoy Global
Chicago
18 hours ago
+47
Act as the main point of contact for customers regarding general immigration issues by using a consultative and proactive approach. Assist customers in the onboarding process, ensuring strong data integrity and transfer of cases into our platform and workflow. Manage case onboarding: scanning, case and data review for all cases. Act as a liaison with Global Immigration Associates (Envoy’s immigration partner firm - GIA), to provide our HR customers with the most up to date case information in a timely manner. Monitor data and reports through the Envoy Web App and Salesforce.com and analyze findings to provide value for our customers. Support CRM's across multiple clients, developing and managing customer-facing documents and reports.

Director, Market Strategy - Mortgage

TransUnion
Chicago
14 hours ago
+49
The Director of Market Strategy, Mortgage will be responsible for working cross-functionally, with sales, strategy, product marketing, help define and drive strategic growth initiatives to grow mortgage business revenue and provide strategic business intelligence to mortgage business senior leadership. This role will lead the development of TU’s mortgage story, go to market and training materials for our sales team, along with leading efforts to collect the Voice of Customer and will also be responsible for identifying and executing strategic partnerships with various stakeholders in the mortgage ecosystem.

Sr. Corporate Facility Manager

Linux Support Technician

Network Automation Manager

Insider Threat UEBA Analyst

Senior Manager, Identity and Access Management

Credit Reporting Client Support Analyst (B2B)

Director, Web Marketing Operations

Incident Handler

Client Implementation, Manager- Client facing

Ab Initio Application Support Specialist

Director, Market Development - Fintech

Healthcare Client Success Associate

Director, Strategy & Planning

Director, Market Development, Diversified Markets – Technology, Retail, and E-Commerce

Administrative Assistant - Operations

Director, Market Strategy, Diversified Markets - Telecommunications & Utilities Markets

Project Manager, Cyber Security

Customer Enagagement Consultant

Sr. Administrative Assistant

Corporate Investigations Manager (Monitoring & Anomaly Detection)

Load 10 more jobs21 jobs at TransUnion

Bi-Lingual Account Manager

PHMG
Chicago
14 hours ago
+42
We pride ourselves on delivering a world-class service, and the introduction to PHMG is an essential part of this. Liaising with the Sales and Creative teams, as well as internal and external service providers, you’ll effectively project manage the implementation of a new client’s audio brand. By gaining an in-depth understanding of their business, you’ll allow us to translate their identity into a sound that makes their brand sing – delivering the finished product with excitement and efficiency. This essential role demands an individual with strong organization skills, outstanding communication and listening skills, and the ability to effectively liaise with various groups both internally and externally.

Loan Advocate

OppLoans
Chicago
14 hours ago
+55
We are OppLoans Growth with a Purpose  OppLoans is a leading financial technology platform that provides accessible products and a top-rated experience to middle income, credit-challenged consumers. Through our unwavering commitment to customer service, we help consumers, who are turned away by traditional providers, build a better financial path.    OppLoans is a team of caring and inventive “Opptimists” with diverse perspectives and

Customer Support - Problem Solver

ClassBug
Chicago
1 day ago
WHO WE ARE We are ClassBug, a small company passionate about providing awesome tech to small business owners, primarily in the performing arts and fitness markets. Our platform allows studios to manage their classes and students easily in the cloud & provides them an intuitive way to offer online registration/payments to their customers.  JOB DESCRIPTION Looking for a full-time Customer Support Rep. Candidates should be awesome, friendly,

Director - Client Services

Saggezza
Chicago
1 day ago
+45
Saggezza is searching for the very best person to be our Director of Client Services. Our ideal candidate is an experienced IT services professional who enjoys a fast-paced environment and is adept at serving our clientele by representing our firm and in support of their business. The Director will be responsible to help oversee IT application development strategy and delivery of both Saggezza consultants and client employees.

Vice President, EAP Market Leader

Rally Health
Chicago
1 day ago
+25
Heavily engaged in supporting the Sales Office across all sales activities including customer presentations; strategy development; pricing and performance guarantees; marketing; and proposal development. Partner with Rally’s EAP product team, which means that the hire must be able to think both critically and creatively, with a growth mindset, so that we can meet the current and future demands of our customers. Play a critical role supporting the Growth Office across sales activities, including customer presentations; pricing and performance guarantees; marketing; proposal development; and operational customization to meet customer needs. Develop the overall strategy for the enterprise EAP services business and align resources to achieve/exceed financial targets. Heavy emphasis on driving bottom-line IOI growth. Conduct ongoing assessment of industry market and internal operating business risks/opportunities and executes strategies to mitigate/capitalize as appropriate.

Manager, Customer Support

DialogTech
Chicago
1 day ago
+47
We are looking for a Manager, Customer Support in our Chicago office to join the DialogTech team. This person will be responsible for leading, directing, motivating, and developing a team of Customer Success Specialists to deliver an extraordinary level of service to DialogTech customers.

System Integration Analyst

GTreasury
North Suburbs
1 day ago
+14
GTreasury is currently looking to hire a System Integration Analyst to join our growing global team! Working under the direct supervision of the Manager, System Integration, this position is a project team member for clients and their banks when configuring payments, connectivity, and other integrations in the GTreasury software. In this role, you will work closely with clients and with your colleagues on the GTreasury project team to execute the scope of the implementation, build any in-country requirements, and conduct file format testing, in order to implement the most efficient solution for the client. 

Restaurant Success Manager - Toast Payroll

Toast
Chicago
1 day ago
+53
As a Restaurant Success Manager, you will operate as a key customer advocate for clients in your assigned territory. Using customer empathy and a consultative approach, you will drive customer satisfaction and measure success based upon a number of key performance indicators (KPIs): customer NPS, expansion revenue, retention, and referral revenue. As a pivotal internal and external stakeholder, you will partner with the Sales, Support, Services, Product and Finance teams to meet all customer needs. 

Customer Support Representative

Wyzant
Chicago
1 day ago
+37
Provide an exceptional, committed, full life cycle customer experience to our users through phone, email and chat support. Deliver informal and helpful product training to users as needed. Anticipate customer needs and go above and beyond to ensure an efficient, seamless customer experience. Strive for first-contact resolution with each interaction. Take ownership and tackle potentially complex and heightened user concerns with a positive and supportive attitude while making decisions and judgments to appropriately resolve those situations. Proactively look for ways to identify trends and improve our processes. Collaborate with other team members to ensure consistent and seamless services to Wyzant customers while also exercising time management and task prioritization. Update customer information in Zendesk during and after each correspondence. Deliver exceptional quality and satisfaction scores. Maintain other individual metrics to the satisfaction of your manager.

Manager, Network Support

Cisco Meraki
Chicago
1 day ago
+45
As a member of the Meraki Network Support Leadership team, you will enable your team in providing extraordinary technical support for our growing client and partner base. You will enable both individuals and the team to meet case closure goals, serve as a technical point of contact for team members, and aid in minimizing the impact of complex cases and severe problems. Weekly duties include meeting one on one with team members to coach toward individual achievement and career advancement, coordinating day-to-day team operations, interviewing potential new members of our teams, and crafting and implementing projects and procedures to aid in the rapid growth of Cisco Meraki’s Network Support Team. Finally, Network Support Managers will be expected to work with the Support Leadership Team to identify and develop their own professional skills. 

Customer Success Manager

Mastery Logistics Systems
Chicago
1 day ago
+18
Work collaboratively with customers and internal stakeholders through all phases of the customer relationship; engagement, onboarding, implementation, support, & success. Represent the Mastery brand values during all client interactions. Utilize industry experience to create innovative and tailored solutions for Mastery customers. Drive product value, adoption, and user experience through onsite and virtual interactions with Customers. Manage day-to-day tasks and communication with internal and external stakeholders. Represent customer needs and interests to internal stakeholders. Drive the resolution of issues through problem solving, identification of necessary resources, and escalation. Manage customer success through relationship building, product expertise, and problem solving.

Manager, Customer Success Management

Relativity
Chicago
1 day ago
+54
The Manager, Customer Success Management oversees a team of Customer Success professionals who work closely with Relativity customers. This team is responsible for ensuring successful adoption, maturity, and growth of Relativity customers across various segments. This position will be focused on managing and coaching a team of customer success managers (CSMs).

ITIL Incident Manager - RelativityOne Service Delivery-19-0863

Manager, Strategy and Business Operations 20-0031

Technical Support Specialist 20-0111

Operations Associate,Support Operations 19-0854

Administrative Assistant 20-0074

Administrative Assistant 20-0075

Load 3 more jobs7 jobs at Relativity

Vice President, IT Operations and Security

Mastery Logistics Systems
North Suburbs
2 days ago
+18
Build and run a world class information security department. Own and support cloud and physical infrastructure components. Manage and direct the teams that deploy and to support technology. Ensure technology is scalable, secured, and accepting of rapid deployments. Other duties as required.

Application Support Specialist

CardX
Chicago
2 days ago
+25
The Application Support Specialist will work closely with CardX clients to resolve technical issues and assist with implementation success. In addition, the Application Support Specialist will collaborate with the CardX Technology and Operations teams on matters of quality assurance (QA) and documentation to meet client needs.  This position will require a passion for problem recognition, research, professional follow-up communication, and resolution. One with consistent attention to detail, a strong work ethic, outstanding communication skills, commitment to excellence in product delivery, and the desire to thrive within a fast-paced, rapidly-growing company would excel in this role.

Registered Nurse Care Manager

VillageMD
Chicago
2 days ago
+36
Actively engage and collaborate with PCP’s and office staff in identifying high-risk patients. Engage with patients in the primary care, acute and post acute settings to provide support to patients as they work toward their healthcare goals. Employ motivational interviewing skills to elicit optimal member engagement/outcome. Perform comprehensive assessments for both physical and psychosocial risk factors that support individual patient needs while identifying and addressing barriers. Communicate assessment findings, care plan goals, interventions and outcomes to PCP, patients and caregivers in a timely manner. Monitor patient’s acute stays, perform post-discharge follow up calls and continuously assess risk of readmissions post-discharge. Identify and support practice needs for structured on-site Care Coordination presence in alignment with program model. Maintain a core understanding of population management as it specifically relates to high risk patients.

Director, Market Entry

Care Coordinator

Director of Real Estate

Technology Risk Analyst

Executive Assistant

Network Engineer

Service Manager

Network Administrator

Director, Physician Network Development

Load 6 more jobs10 jobs at VillageMD

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,751
Min: $28K
Max: $62K
Operations Associate $50,501
Min: $30K
Max: $85K
Office Manager $53,879
Min: $20K
Max: $102K
Technical Support $58,870
Min: $36K
Max: $123K
Desktop Support $61,841
Min: $45K
Max: $102K
Sales Operations Analyst $66,788
Min: $40K
Max: $150K
Business Analyst $73,798
Min: $35K
Max: $180K
Customer Support Manager $74,166
Min: $37K
Max: $130K
Client Success Manager $79,293
Min: $37K
Max: $151K
Business Intelligence Analyst $83,996
Min: $45K
Max: $135K
Operations Manager $84,027
Min: $41K
Max: $150K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $122,477
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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