Mid Level Operations Jobs in Chicago

118

Manager, Customer Support 19-0836

Relativity
Chicago
9 hours ago
+54
As a Customer Support Manager, you will be responsible for providing Technical, Policy, and Procedure guidance to your teams. The Support Manager should have intimate knowledge on all CS process and procedure. On a daily basis, the Support Manager will be responsible for monitoring the specific team’s ticket queues, ensuring that tickets are being scrubbed and assigned in a timely manner. The Support Manager will be responsible for balancing the team’s workload, reassigning tickets as needed due to PTO and scheduled training's. The Support Manager should be organized, attentive to details, and meet all of our department goals and metrics. The Support Manager informs their Manager of issues regarding personnel, performance, client perception, and project status, and works closely with colleagues to ensure consistent, high quality service. The Support Manager is also responsible for the professional development of their reports. 

ITIL Incident Manager - RelativityOne Service Delivery-19-0863

Manager, Strategy and Business Operations 20-0031

Disaster Recovery Manager-19-0843

Client Success Partner

Evive
Chicago
20 hours ago
+44
Client Success Partner Evive people are game-changers. Evive was founded by two people who wanted to challenge the status quo...and did. More than 11 years later, that spirit still defines our culture. The work we do is redefining how people use their employee benefits, with SaaS-based services that help people to improve their lives and Fortune 1000 enterprises to optimize their benefits investments. We strive every day for the ideal of

Customer Success Manager

Pricefx
Chicago
1 day ago
+26
We are a young and unconventional software company created in 2011 by experienced pricing software and pricing consulting professionals. Our vision is to become and stay the leading SaaS pricing and CPQ solution provider. We are an agile company that brings good ideas to life quickly and is committed to market-driven innovation. Our solutions are very flexible allowing us to support a diverse customer base across industries and sizes with brands

Senior Customer Success Manager

Hologram, Inc.
Chicago
1 day ago
+24
About Hologram We help connect anything to the internet. Whether that’s with a Hologram SIM card and our cellular network or with our Nova modem and our cloud toolkit. We’re leading ubiquitous connectivity, security, and flexibility in IoT with our software-defined network. We’re backed by Drive Capital and Bullpen Capital — and are continuing to grow and expand. It’s with that in mind that Hologram is looking for a Senior Account Manager to

Customer Success Engineer

Hologram, Inc.
Chicago
1 day ago
+24
About Hologram   We help connect anything to the internet. Whether that’s with a Hologram SIM card and our cellular network or with our Nova modem and our cloud toolkit. We’re leading ubiquitous connectivity, security, and flexibility in IoT with our software-defined network. We’re backed by Drive Capital and Bullpen Capital — and are continuing to grow and expand. What is this role? As a Customer Success Engineer, you will be responsible for

Customer Success Manager

Hologram, Inc.
Chicago
1 day ago
+24
About Hologram We help connect anything to the internet. Whether that’s with a Hologram SIM card and our cellular network or with our Nova modem and our cloud toolkit. We’re leading ubiquitous connectivity, security, and flexibility in IoT with our software-defined network. We’re backed by Drive Capital and Bullpen Capital — and are continuing to grow and expand. It’s with that in mind that Hologram is looking for an Account Manager to join our

Strategic Sourcing Lead

Tovala
Chicago
1 day ago
The Procurement Lead is an integral role for Tovala’s production team responsible for securing the best quality products (raw, prepared, and packaging goods) for our production facility at the most competitive price points allowing us to continue exceeding customer expectations.  This person will plan, develop, and execute the procurement of food and packaging ingredients on a company scale coordinating between locations as we grow using

IT Site Manager

The Trade Desk
Chicago
1 day ago
+36
The IT Site Manager is responsible for administering, managing and supporting IT services at a given site or collection of sites in the region, primarily through face to face interactions as well as telephone & remote support. The successful candidate will be expected to work in a hands-on capacity as well as leverage direct staff and/or third-party resources as applicable. Excellent customer support and a willingness to roll up your sleeves will be critical for success. The position requires broad IT understanding in desktop hardware, networking principals, OS, management systems, productivity applications, telephony and desktop support to meet the IT department service level objectives. From time to time, the position may include some short term travel to sites in the region for project related activities.

Accessioning Supervisor

Tempus
Chicago
1 day ago
+34
Operational management of the order processing workflow, including staff scheduling, prioritizing workload, quality and compliance oversight and managing needs of a growing lab. Hiring, training, mentoring, coaching, annual reviews, and recognition for the order processing team.  Perform audits to ensure orders are progressing through the workflow.  Identify and document occurrences that deviate from defined procedures. Analyze processes and continually make improvements to ensure accuracy and efficiency.

Customer Success Manager

project44
Chicago
1 day ago
+39
We are looking for a Customer Success Manager to support our amazing North American customers! You will be accountable for making sure our customers have world-class customer experience. This is a critical role in the organization and embodies on of our core values to Obsess over the Customer. You own the success from implementation through the ongoing lifecycle of the relationship. This requires working across the organization including, but not limited to, the following functions: customer business reviews, ongoing feedback loop to Product, and customer education.

Client Support Lead

Lumere
Chicago
2 days ago
+42
As Client Support Lead, you will be responsible for providing white-glove client support to our end-users. You’ll manage customer requests end-to-end, leveraging technical expertise and internal resources to identify user issues and perform appropriate troubleshooting in a timely, friendly manner. You will also monitor client support data and drive opportunities to improve our client support operations and overall user experience. The successful

Senior Underwriter - Personal Lines

Kin Insurance
Chicago
2 days ago
+32
About Kin: At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it. Kin Insurance is an insur-tech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in

Underwriter - Personal Lines

Kin Insurance
Chicago
2 days ago
+32
About Kin: At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it. Kin Insurance is an insur-tech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in

Salesforce Administrator

Vendavo
Chicago
2 days ago
Company Description Vendavo powers the shift to digital business for the world’s most demanding B2B companies, unlocking value, growing margin and accelerating revenue with our SaaS products. With an annual margin improvement totaling more than $2.5 billion across companies in chemicals, distribution, high-tech, and manufacturing. Vendavo is headquartered in Denver, CO and has offices around the globe.  Sell more. Profitably. Job Description Ven

Sr. Systems Programmer for zOS

Ensono
West Suburbs
3 days ago
+38
The Team Lead Mainframe Systems Programmer will coordinate and delegate the responsibilities of their assigned IT teams. They assist in the day-to-day functions under direction from their Manager while maintaining on-going projects that may include installation, maintenance, testing, debugging, procedural documentation for their areas of expertise. The team leader will conduct training sessions with resources so that they can be equipped with new knowledge and skills to remain current. Team Leaders will have the abilities and expertise of the team resources to assist in dispersing assignments as well as providing input to the review process. The team leaders will have comprehensive knowledge and skills to guide all their assigned resources.

Sr. Solutions Delivery Architect

Hospitality Manager- Nights/Weekends

Tock
Chicago
3 days ago
+30
Tock is looking to expand our Hospitality Team and we need a thoughtful and dedicated Hospitality Manager to join our growing support staff. You will be tasked with providing product guidance and working to resolve a variety of issues. As a member of the team, you will be front and center of customer success, filtering issues and brainstorming solutions with members of all internal teams. You will start your journey at Tock with a robust in-office training program to help you quickly become a service industry expert. After the training program, this position will have the option to work from home.

Operations Lead

PrintWithMe Inc
Chicago
3 days ago
+14
→ You will be one of our lead people responsible for troubleshooting devices (technical savviness is required). → You will work with contract partners across the country to resolve issues in a timely manner. → You will research and handle one-off operations projects as needed.

Service Manager

VillageMD
Chicago
3 days ago
+36
Streamline workflows to remove inefficiencies and enable team to deliver faster service to our colleagues. Implement and run Problem Management discipline and consistently leverage it to reduce stress on services. As part of our Security First approach, you will ensure Technology Operations is adhering to security and regulatory compliance established by Security Operations and Legal/Compliance team.

Network Administrator

Care Coordinator

Registered Nurse Care Manager

Executive Assistant

Load 1 more jobs5 jobs at VillageMD

Associate Manager, Business Systems

Pampered Chef
Chicago
3 days ago
+27
Working closely with the Director, Business Systems, this leader will drive improvements in the overall business planning process (from strategic planning through annual budget completion), the development and deployment of the annual KPI process and drive a continuous improvement culture through the deployment of the A3 problem solving tool, leading Kaizen improvement events, and providing ongoing coaching and support aligned with business priorities. We function as internal consultants – partnering across the business to deploy tools and processes that support achieving our objectives for strategic initiatives across the business and at the department level.

Associate Manager, Field Success

Pampered Chef
Chicago
3 days ago
+27
The Associate Manager, Field Success is responsible for improving the consultant experience. This will be a cross-functional team member, working with business partners across the organization and consultants in the field to research, evaluate and prioritize improvement opportunities and then manage work across teams to plan, roll-out, and measure results. The person is responsible for owning multiple programs at a time to ensure project and business milestones are accomplished. This role evaluates and maintains programs and resources that our independent sales consultants use every day. This position examines what works, what doesn’t, and strives to provide the best possible experience for our consultants. This role reports to the Director of Field Success.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,601
Min: $30K
Max: $85K
Office Manager $54,051
Min: $20K
Max: $102K
Desktop Support $61,841
Min: $45K
Max: $102K
Technical Support $61,897
Min: $36K
Max: $160K
Sales Operations Analyst $67,300
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,864
Min: $35K
Max: $180K
Client Success Manager $77,222
Min: $37K
Max: $140K
Operations Manager $83,726
Min: $41K
Max: $150K
Business Intelligence Analyst $84,909
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $129,169
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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