Mid Level Chicago Startup and Tech Jobs

1

Vendor Relationship Representative II

SMS Assist
Chicago
3 days ago
+18
Develop and maintain positive vendor relations to ensure superior customer satisfaction. Receive and handle customer calls and email requests for services. Manage the scheduling and completion of all services assigned by customers. Manage real-time inquiries while keeping track of and responding to commitments to follow up with customer/vendor inquiries. Identify, research and resolve customer issues using the company’s web-based systems and databases. Source new vendors to perform required services, as needed. Resolve or escalate all disputes or un-satisfied service confirmations. Maintain open communication with Vendors in a manner that adheres to all contracts and agreed upon Scope of Work throughout the duration of the relationship. Provide market intelligence feedback to maximize customer satisfaction and to ensure strategies and policies are in place to attract and retain customers. Provide information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.

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Load 3 more jobs7 jobs at SMS Assist

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $40,785
Min: $28K
Max: $60K
Office Manager $52,125
Min: $20K
Max: $102K
Operations Associate $52,357
Min: $32K
Max: $85K
Technical Support $56,147
Min: $36K
Max: $98K
Desktop Support $57,971
Min: $45K
Max: $75K
Sales Operations Analyst $61,210
Min: $40K
Max: $100K
Client Success Manager $68,434
Min: $37K
Max: $135K
Business Analyst $69,952
Min: $35K
Max: $124K
Customer Support Manager $72,351
Min: $37K
Max: $130K
Operations Manager $81,976
Min: $41K
Max: $150K
Business Intelligence Analyst $85,474
Min: $45K
Max: $135K
Senior Business Analyst $93,650
Min: $67K
Max: $130K
Sales Operations Manager $94,500
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Director of Operations $125,076
Min: $82K
Max: $220K
Vice President of Operations $179,643
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,417
Min: $135K
Max: $600K

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