Not specified Operations Jobs in Chicago

73

Senior Customer Success Manager

ScoutRFP, a Workday Company
Chicago
22 hours ago
+25
Scout RFP is looking for a highly motivated individual to join its Customer Success team to help clients achieve their goals with the Scout product. Strategic Customer Success Managers oversee our Enterprise customers throughout their lifecycle, including supporting their initial onboarding, presenting Scout RFP to customer users for expansion and training, and strategizing with decision makers and champions to determine how Scout can drive optimum value for their team. You will be a strategic and trusted advisor to Scout’s largest enterprise customers, discovering their business needs and pains, and coaching them on how to resolve those within Scout.

Customer Support Specialist

ScoutRFP, a Workday Company
Chicago
22 hours ago
+25
Operate as a lead point of contact for all incoming customer requests and concerns. Educate and empower our customers to become better users of Scout. Ensure the timely and successful delivery of solutions according to customer needs and objectives. Respond to all questions/concerns related to Scout and escalate to the appropriate team when necessary. Proactively look for solutions to problems and propose improvements to internal teams. Create and update content and documentation for Scout's HelpDesk and User Guides.

Bilingual Concierge (English/Portuguese), Customer…

Rocketmiles
Chicago
23 hours ago
+23
Is fluent in spoken and written English as well as Spanish or Portuguese. Displays overall well-roundedness and general talent in order to pick up duties quickly with accuracy and contribute ideas for improvement. Shows an analytic approach to problem solving, and can make data-driven recommendations for improvement. Has experience in customer service, high-end retail, administrative assistance and/or hospitality. Is entrepreneurial and able to take ownership.

Network Operations Specialist

Outcome Health
Chicago
23 hours ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Manager, Growth Sales

Sprout Social
Chicago
23 hours ago
+50
Sprout Social is seeking a talented Sales leader to oversee a team of Account Executives on our expanding Customer Development team. Our Customer Development Account Executives are focused on generating new business from existing customers as their product specialist, identifying opportunities for upselling, and increasing individual account values. This team is equally driven by a customer-centric mentality as well as a desire to close new business. The ideal candidate has a strong background in sales and customer relations/account management. This candidate must be highly motivated, possess outstanding communication skills and be willing to work in a fast-paced, dynamic and growing environment. The Manager of Customer Development draws on their experience when coaching direct reports, analyzing data, evaluating workflow processes and working with various operational tool sets.

Manager, Customer Success - Mid Market

Customer Success Manager, Mid Market

IT Support Engineer

Fetch Rewards
Chicago
2 days ago
+29
An IT Support Engineer at Fetch Rewards is a point of contact for all Fetch employees seeking technical assistance for internal software and hardware issues.  This role will be responsible for everything and anything from procurement to maintenance to documenting of our team’s technical assets.

IT Operations Analyst

CCC
Chicago
2 days ago
+36
The position of an Operations Analyst requires a general understanding of IT systems and Service Management processes, along with a solid business sense and very strong customer service skills. A primary objective of this position is to serve as a liaison between CCC’s internal IT support teams, our customers and vendors. The Operations Analyst will assist in workflow coordination, system level communication, operational support and overall administration of IT services that are key to the ability to meet our customers' needs. The successful candidate will have a minimum of 2-5 years’ experience in a systems or IT services related position. They should possess strong analytical skills and the ability to work in a fast-paced, customer-focused, team environment. Experience working with internal and external customers in an operational environment. Knowledge of and/or experience with the IT Infrastructure Library (ITIL) framework would be a plus.

Customer Trainer

Event Coordinator

Executive Assistant

IrishAngels
Chicago
2 days ago
IrishAngels seeks a detail-oriented, highly organized team member who is passionate about helping others and making an impact with their work. The Executive Assistant position offers an exciting opportunity to play a hands-on role in a growing company in the Chicago ecosystem. A background in project management, administration, or similar field is required. The Executive Assistant role is a full-time position that reports to the Managing

Office Manager

Addison Group
Chicago
2 days ago
Addison Group is searching for an Office Manager to support our corporate office in downtown Chicago. The Office Manager position plays a crucial role in the success of the internal staff within an office. Without the support of the Office Manager, the Recruiters and BDMs are not able to successfully meet with Clients, place Candidates on assignment, or ensure that all necessary legal paperwork is compliant. The successful candidate will

IT Support Specialist

M1 Finance
Chicago
2 days ago
+28
We're looking for an IT Support Specialist to collaborate with our engineering team to build processes, procedures, and quality metrics for our technical support function. The right person will be excited by getting their hands dirty with the day-to-day needs of the help desk, support, and technical support functions, as well as enjoy the autonomy and management of building the function from the ground up. As the only person on the IT support team, you'll be heavily involved in shaping our daily practices in terms of quality, customer service, onboarding and offboarding of employees, troubleshooting SLAs, ticketing, and M1’s overall ability to support it’s employees from an IT, hardware, and and technical support perspective. Everybody who joins our team is given space to lead and demonstrate their own expertise, so we would ask that you also embody the same self-motivated and growth-minded entrepreneurial spirit. If you’re the kind of IT specialist who enjoys improving the day-to-day quality of life for your coworkers, problem solving complex issues, and providing timely, friendly hands-on support— then we’d love to talk to you.

Executive Assistant to the CEO

Label Insight
Chicago
3 days ago
+37
We are looking for a proactive, energetic, and highly effective Executive Assistant to be the right hand person to our CEO. Your extremely high attention to detail, strong communications skills, and ability to think multiple steps ahead and anticipate needs will serve you well in this role. In addition to coordinating travel and managing the CEO’s daily scheduling, you will help attend key meetings to capture action items and manage follow ups, conduct industry outreach, and draft presentations and materials on behalf of the CEO. If you enjoy building relationships, multitasking, and working in a fast-paced environment, this may be a great fit for you!

Demand Planner

Vital Proteins
Chicago
4 days ago
+23
Company Overview Vital Proteins is an emerging, dynamic brand consisting of a team of passionate individuals who believe whole-food-based nutrition is essential for overall health, fitness and wellbeing. Our team is comprised of intelligent and innovative talent who work collaboratively to ensure creativity, success, and global growth. At Vital Proteins, our mission is to empower our company, team, and customers to live a full, vibrant life. We

IT Administrative Assistant

Motorola Solutions
Chicago
4 days ago
+48
Provide support for Chief Information Officer & Direct Reports with scheduling, calendar management, message correspondence, travel arrangements, meeting logistics, phone screening, and expense reporting. Coordinate group meetings, team/training events and handle all meeting logistics such as venue, catering, agenda/meeting minutes, etc. Support in assigned project based work as necessary (slide prep for townhalls, leadership meeting prep work, communications prep, facilities related work, etc). Manage activities related to onboarding contractors (work orders, invoice receiving, Visa work, badging, etc). Partner with support teams and work cohesively across many different management levels.

Google End-User Support & Development Expert

Client Support Associate

CardX
Chicago
4 days ago
+25
The Client Support Associate's day-to-day responsibilities include assisting clients with support questions, documenting inquiries, and responding to a high number of inbound service requests by phone and email. Candidates who excel at client communication, are motivated by problem-solving, and aspire to professional excellence will thrive in this role. This position does not require any prior experience in payments or banking, but a Bachelor’s Degree is preferred.

Client Onboarding Specialist

CardX
Chicago
4 days ago
+25
The day-to-day responsibilities of the Client Onboarding Specialist role include managing account setup and configuration, coordinating and conducting training sessions, and assisting clients with setup-related questions via phone and email to ensure successful adoption and usage of the product.  Candidates who excel at customer service-oriented verbal and written communication, are motivated by problem-solving, and aspire to professional excellence will thrive in this role. This position does not require any prior experience in payments or banking, but a Bachelor’s Degree is preferred.

Online Support Agent - Live Chats (Nights and Week…

Vivid Seats
Chicago
4 days ago
+41
As an Online Support Agent, you will have the opportunity to engage with hundreds of customers over a shared passion for live events, serving as the primary point of contact for customer inquiries through our live chat and email channels. Ideal candidates are those who are energized when working to solve customers' problems, sharing their technical expertise, and handling multiple tasks effectively and efficiently. Through efficiency and professionalism, you will play a critical role in connecting our customer to the events that excite them. We pride ourselves in creating memorable experiences from the point of purchase until they enter the gates.

Online Support Agent - Live Chats

Customer Support Specialist

IT Operations Specialist

Showpad
Chicago
4 days ago
+41
For our Chicago office, Showpad is looking for an IT Operations Specialist. As an IT operations Specialist you will be supporting the global internal Showpad IT infrastructure. You will be part of an international team (US-EMEA) responsible for helping your 400+ Showpad colleagues around the globe whenever they face an IT problem. In addition you will have a key role in assuring software, systems and network enable the organization to run smoothly and uninterruptedly and provide an enjoyable end user experience.

Office Manager

iManage
Chicago
4 days ago
+44
You will be responsible for ad hoc support of the senior management team at iManage and will develop close working relationships with People Operations, Finance and IT. You are enthusiastic about building and maintaining relationships as it will be vital to the role’s success.

Support Engineer

IT Analyst

Green Thumb Industries (GTI)
Chicago
6 days ago
+23
The IT Analyst seeks to minimize any technology interruptions that GTI employees experience by being both an IT customer service rep and technical resource. Our business is growing rapidly and it's a fast-paced environment, so you'll excel at both solving technical problems for our employees while also using your experience to configure and deploy equipment both locally and remotely. At GTI we pride ourselves on wearing many hats!

Information Security Analyst

Hireology
Chicago
1 week ago
+45
Hireology is seeking an Information Security Analyst. As a member of the Engineering team, you help maintain our information security practices as well as help with compliance-related activities.  You will work closely with our engineering and systems teams to ensure we are following best practices, participate in audits and assessments, and help the team understand changes in privacy and security laws.  

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,601
Min: $30K
Max: $85K
Office Manager $54,051
Min: $20K
Max: $102K
Desktop Support $61,841
Min: $45K
Max: $102K
Technical Support $61,897
Min: $36K
Max: $160K
Sales Operations Analyst $67,300
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,864
Min: $35K
Max: $180K
Client Success Manager $77,222
Min: $37K
Max: $140K
Operations Manager $83,726
Min: $41K
Max: $150K
Business Intelligence Analyst $84,909
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $129,169
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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