Not specified Best Operations Jobs in Chicago | Built In Chicago

Not specified Operations Jobs in Chicago

82

Operations Coordinator

Dynamism
Chicago
14 hours ago
Dynamism is a Chicago-based leader in 3D printing/additive manufacturing. Our core focus is on long-term customer relationships and we always strive to give the best expert advice. The goal of our Operations Coordinator is to ensure multiple pipelines are clear to keep our office running smoothly day-to-day. More responsibility will come with company growth. Duties include: General customer service Order processing Fraud prevention

Receptionist

Showpad
Chicago
17 hours ago
+17
Showpad is looking for a Receptionist to oversee all administrative duties at our main entrance desk. You will perform a range of tasks including receiving and transferring all telephone calls, maintaining the cleanliness and organization of the office, and providing support and backup for the Office Manager. As Showpad’s go-to person you will create an inspiring environment by assisting across all departments to maintain existing and new global initiatives. As the centerpiece of Showpad, the successful candidate will be presentable and friendly, with outstanding people skills.

Technical Support Manager

ActiveCampaign
Chicago
17 hours ago
+48
We’re looking for a talent people manager who has experience working with client-facing teams as well as Product and Engineering teams to ensure customer escalations are handled optimally. This role manages a team of technical support specialists who enable customers and internal teams with a focus on technical and product acumen and judgement. This role works across leadership and stakeholders to ensure customer issues are resolved in a timely and customer-first way and providing excellent coaching and mentoring to the Technical Support team.

Support Engineer

iManage
Chicago
22 hours ago
+28
Analyze, diagnose, and resolve software and configuration issues in complex multi-tiered application environments. Develop and maintain a deep technical knowledge of iManage products. Effectively collaborate with customer engineers and system integrators to support complex system deployment projects. Maintain a deep technical knowledge of Microsoft Windows Servers, networking, relational databases, mobile smart devices, Microsoft desktop software, and web technologies. Develop, document, and publish best practice methods, technical white papers, blogs, and solutions. Proactively assist customers and internal teams to avoid or reduce problem occurrence.

Customer Success Specialist

Provi
Chicago
23 hours ago
+19
Provi is looking for an enthusiastic and charismatic Customer Success Specialist who is passionate about providing exceptional support and ready tackle responsibilities involved in launching new markets, retaining users, and delivering extraordinary service to customers and vendors. Founded in 2016, Provi is an open digital marketplace connecting retailers (restaurants + bars), distributors, and suppliers in the alcohol industry.  We are a well

Customer Success Manager

Pricefx
Chicago
1 day ago
+21
You take care of our customers and help them make the best use of our pricing platform, now and in the future. You are the primary contact for our customers, the face and the voice of Price f(x). You help our customers with onboarding, adoption, and growth. You provide feedback to the product team. You share your experiences with the Customer Success Team and vice-versa.

Service Desk Engineer, Kapow

Kapow | Cvent
Chicago
1 day ago
+25
As an service desk engineer, this is a great mid level position. You will be working with junior and senior engineers to resolve tickets related to all of our internal employees globally. You will play a role in troubleshooting, resolving, and researching complex issues as they arise. You will have a hands-on role with expectations to contribute both technically and culturally. You will also be expected to participate in IT projects related to enterprise applications, networking, and security teams.

Executive Assistant to CEO & Office Manager

Fast Radius
Chicago
1 day ago
We are seeking an Office Assistant to come in and bring order to the daily office operations at this high growth start-up. This person will have a lot of opportunity to be involved in a variety of things – from event planning, to managing calendars, to answering the Fast Radius main line, to meeting and greeting customers when they visit, to booking travel. There is a lot of room for growth, and there is a lot of variety in a position like this, allowing for exciting days!

BT Campus Innovator

Discover Financial Services
North Suburbs
1 day ago
+30
Innovative Research: Student employees to perform unique and innovative research/POCs and software development. Ranges from researching and developing in new software tools, researching new technologies that Discover could leverage in the future, building out applications to be used as part of the NIU program including student knowledge base and checking into the lab. Collaborates within an agile team: Student employees will be grouped into 4-6 agile teams. These teams will incorporate many of the agile and DMS principles needed to be successful at Discover, including huddles and problem solving. Present Research Finding: Student employees will present the research/POC finding and demonstrate the software development. Creates and presents a PP presentation for NIU peers, program manager and other DFS management.

IT Sr. Project Manager

TransUnion
Chicago
1 day ago
+14
Partner with Product Managers, Product Owners, and Technical Leads to identify known/anticipated features, priorities and delivery estimates. Identify and manage dependencies across technology ecosystem (spanning Agile Release Trains) to ensure delivery alignment. Take accountability for program level budget and staff forecasting for solutions delivery. Coordinate integration, planning, and delivery across operational and business-facing teams to ensure holistic success of complex projects. Drive collaboration across teams and departments. Address issues upfront, define alternative solutions, resolve conflict and create lasting, productive partnerships with clients. Mentor and coach teams on Agile methodology and Scrum values and process. Ensure that release deliverables are submitted and that quality standards defined by the team are consistently met (per acceptance criteria and definition of done).

Data Center Technician

Global Director, Third Party Risk Management

Senior Windows Systems Engineer

Site Reliability Engineer

CCC
Chicago
2 days ago
+30
Evangelize Best Practices to the rest of the company. Works with NOC (Tier 1-2 support) and Engineering to prioritize issues and ensure adequate follow-ups. During an incident, leads efforts to triage and mitigate impact globally.  After an incident, responsible for incident reviews and action items for follow-up in order to improve overall service stability. Develops policies and procedures that improve overall product stability and availability. Design and create tools to help manage site services, and host monitoring/alarming. Participate in Incident Reviews of outages in order to improve overall product stability. Build relationships with development teams and technology leaders across the company.

Customer Trainer

Production Manager

Guaranteed Rate
Chicago
2 days ago
+20
The Production Manager (PM) position was created to effectively manage the processing pipelines of VPs (LO) who have achieved a predetermined volume threshold based upon the VP’s previous year’s loan volume. Working alongside the Regional Operations Manager (ROM), the PM will be responsible for ensuring the movement of VP units from the Sent to Processing milestone through funding. The PM, with the guidance of the ROM will manage the capacity of the VP’s processing team (POD), interact with Guaranteed Rate support departments as needed, ensure the continued education of the POD regarding performance and adjustments to compliance and company policy; engaging the ROM as needed. The PM will work alongside their ROM, VP, and Sales Management to fulfill Regionally coordinated strategies.

Operations Assistant

Administrative Assistant

Server Engineer

SDI Presence
Chicago
2 days ago
+43
The Server Engineer is responsible for the operation, maintenance and 24x7x365 support of the high-availability Microsoft servers across multiple Chicagoland locations. As a Server Engineer you must represent our company well by being responsible, punctual and motivated to go above and beyond the call of duty. You must also be highly detail-oriented and organized with excellent analytic and problem-solving abilities. It is also important that you display excellent customer service, communication and interpersonal skills.

LMS Systems Administrator

Enova
Chicago
2 days ago
+24
Work with the People Operations team (and others) to ensure our systems support appropriate access to our data and solutions. Successfully liaison with other departments to identify process improvements and create sustainable solutions. Use learning metrics and analytics to measure the impact of learning solutions. Apply a variety of learning technologies to address specific learning needs. Have a vision for continuously improved use of technology to support talent and have the courage to take action with the end in mind.

Strategy and Operations Associate

Collections Representative

Customer Service Representative

Health Concierge

bswift
Chicago
2 days ago
+16
Health Concierge is the face of Aetna to provide targeted, personalized service based on a holistic view of the member, benefits, health information, and through engagement. Handles customer service inquiries and problems via telephone and internet.

IT Support Coordinator

Solstice
Chicago
3 days ago
+45
Solstice is hiring an IT Support Coordinator to keep up with our growing team. The ideal candidate for this role will be a recent college graduate with a background in IT and a desire for continuous learning and passion for innovation. This individual will work with the support team and report directly to the IT Manager, and will support over 400 employees globally. This is a contract-to-hire opportunity.

Senior Client Service Representative

Morningstar
Chicago
3 days ago
+18
Morningstar’s Investment Management seeks a Senior Client Service Representative to join its team to provide superior service to advisors and their clients. This role will interact extensively with advisors including new and existing advisors to provide a thorough understanding of Morningstar Managed Portfolios custodial processes and supporting operational procedures. The Senior Client Service Representative works closely with their sales counterparts on advisor retention, issue resolution and continuous process improvement within their assigned territories while always promoting strong client advocacy. This position is based in our Chicago office. 

IT Service Desk Analyst

Customer Success Manager

Head of Sustainability

Customer Success Representative (9am - 5pm Shift)

Tempus
Chicago
3 days ago
+18
Act as a link between external customers and internal operations, while demonstrating a positive and professional image through phone and e-mail communications with providers and care teas. Successfully manage high volume of client-facing interactions and establish strong rapport with partners. Use problem solving skills to create and offer solutions to customers of varied complexity. Ensure the transmission and delivery of patient reports and testing updates via fax and e-mail. Provide support and education to customers about Tempus products and services. Document all communication and maintain appropriate records and maintain a database of client information. Lead/assist in sample procurement and kit supply ordering. Review and update test requests with ambiguous client information. Work in a team towards group goals regarding client growth and operational efficiency.

Pathologist

IT Analyst

Green Thumb Industries (GTI)
Chicago
3 days ago
+10
The IT Analyst seeks to minimize any technology interruptions that GTI employees experience by being both an IT customer service rep and technical resource. Our business is growing rapidly and it's a fast-paced environment, so you'll excel at both solving technical problems for our employees while also using your experience to configure and deploy equipment both locally and remotely. At GTI we pride ourselves on wearing many hats!

Bilingual Music Gear Customer Engagement Specialis…

Reverb
Chicago
3 days ago
+15
Assisting customers with day-to-day needs through email, chat, and phone. Added flexibility and availability to respond to live inquiries from Spanish speaking customers over chat. Handling queue of Spanish specific customer voicemails and emails. Brokering resolution in the event of disputes between buyers and sellers. Leveraging content, self-help articles, Reverb features, and your knowledge of our policies and procedures to recruit new buyers and sellers to the site. Keeping a constant, vigilant eye on all site activity. A myriad of other tasks that come with a startup environment and a rapidly growing business.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $39,073
Min: $28K
Max: $57K
Operations Associate $51,946
Min: $32K
Max: $85K
Office Manager $52,355
Min: $20K
Max: $102K
Technical Support $54,282
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,953
Min: $40K
Max: $85K
Client Success Manager $68,745
Min: $37K
Max: $135K
Business Analyst $70,537
Min: $35K
Max: $124K
Customer Support Manager $72,639
Min: $37K
Max: $130K
Operations Manager $82,618
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,820
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Director of Operations $121,533
Min: $80K
Max: $220K
Vice President of Operations $175,958
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $222,971
Min: $135K
Max: $600K

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