Not specified Operations Jobs in Chicago

82

Customer Service Representative III

SMS Assist
Chicago
15 hours ago
+18
• Develop and maintain positive client relations required to ensure superior client satisfaction. • Receive and handle customer calls and email requests for services. • Manage real-time inquires while keeping track of and responding to commitments. • Manage the scheduling and completion of all services assigned by customers. • Act as second level escalation point for level I CSR’s. • Escalate all disputes or un-satisfied service confirmations in a timely manner. • Remain on the queue and address all requests and customer questions. • Maintain open communication with affiliates in a manner that adheres to all contracts and agreed upon Scope of Work throughout the duration of the relationship.

Customer Service Representative

FTD
Chicago
19 hours ago
+27
Talks to customers by phone to act as a consultant regarding our products and gifts in order to close a sale. Processes orders using the internal computer applications. Verifies and validates all information provided by the customer prior to submission. Negotiates effectively with customers and florists to uphold the Company's Product Guarantee Policy. Accurately documents all actions taken when working within a customer account. Responds to questions regarding existing orders including but not limited to; delivery status, product substitution approvals and other issues via email and by phone as appropriate. Accurately processes order cancellations and adjustments to order totals for customers and florists.

Customer Success Manager

DialogTech
Chicago
21 hours ago
+44
The Customer Success Manager is responsible first and foremost for the happiness of our customers. As a named Customer Success Manager for our customers you are their lifeline to our organization. For this particular role, we are looking for a self starter who feels at ease taking on a more sales oriented approach in helping to drive and secure revenue, as well as mitigating the churn of our client base. You will be able to sell ideas confidently in a fast paced, transactional environment. And will be tasked with keeping things simple, organized and clear – even in the most complex situations – so that we can grow together.

IT Support (Contract to Hire)

Avant
Chicago
1 day ago
+32
Avant is looking for a new Sr. Coordinator, IT Support to join the IT Support Team team. As a member of the IT Support Team for a hyper growth startup you will have the ability to join an IT organization on the ground floor and shape what it looks like in the future. You will have tremendous opportunity for growth as you build out the necessary infrastructure and processes to support the organization. Members of the IT Support Team at Avant do more than just answer service requests, they work on a major projects that impact the entire company ranging from building out new facilities to creating user management procedures.

IT Business Systems Analyst

Motorola Solutions
Chicago
1 day ago
+48
Our company is undergoing a CEO sponsored digital transformation to improve the way our customers and partners do business with us. We have a multi-billion dollar revenue model online today and we aspire to do more! As a Business Systems Analyst you are a key member of this team. This role will partner with our business leaders to create and implement technical & business process solutions to enable frictionless digital interactions, next gen product enablement and transform this company.

CCSi Systems Engineer Entry Level

Client Success Manager

Paradox
Chicago
1 day ago
+14
Partner with client and internal teams to manage project scope. Be experts in our software capabilities and our clients' businesses to make recommendations for how clients can get the most out of our technology. Conduct initial on-boarding and continuous education trainings for clients. Serve as a dedicated point of contact for any technical and support-related issues, for one or many clients.

Executive Assistant

G2
Chicago
1 day ago
+19
About G2 G2.com is revolutionizing the way businesses discover, buy and manage software and services. More than three million users per month rely on G2 to help them find and buy the best software for their businesses. The platform has 650,000 reviews, and $100M in total funding through our investment partners: IVP, Accel Partners, LinkedIn, Emergence Capital, Pritzker Group, Chicago Ventures, Hyde Park Ventures, industry leaders and founders. Ab

Product Manager - Corporate IT

Relativity
Chicago
1 day ago
+21
As an IT Business Services Manager, you will help own the vision and drive the success of IT services that support and enable the Relativity organization. To do this, you will build relationships with key stakeholders, anticipate new opportunities, prioritize the project portfolio, and ensure the satisfaction and success of our customers.

Technical Support Specialist

Technical Support Specialist

Technical Business Analyst - Developer Experience

Vice President, Customer Service

FTD
Chicago
1 day ago
+27
We are searching for top-level Vice President of Customer Service to join us at FTD Companies. As the VP of Customer Service you will take a leading role in building and establishing relationships with our customer base for our Floral-brand E-Commerce business. You will lead us in reimagining our Service Centers, responsible for developing and implementing multi-channel strategies. You will be responsible for providing world-class customer care programs that drive customer satisfaction and market leadership. You will improve FTD's NPS score, ultimately, bring FTD to the cutting edge of E-Commerce customer experience.

Community Resource Specialist

NowPow
Chicago
2 days ago
+23
Position Description: Community Resource Specialists (CRS) play an essential role in creating the NowPow product, a robust inventory of searchable service information. CRSs conduct comprehensive research via web and phone with the businesses and organizations in the communities we support, working primarily in a contact center environment. CRSs may also be assigned special projects related to analysis and maintenance of our resource directories.

Network Engineer

IMC Trading
Chicago
2 days ago
+13
We are looking for a mid- to senior-level Network Engineer, who is passionate about all aspects of networking and gets a thrill out of designing, implementing and supporting high-performance networks. You are a highly capable engineer with an appetite for accuracy, and are not afraid to go beyond the standard text-book concepts of networking. You thrive on working with your peers and cross-functional teams and are able to motivate and encourage your colleagues around you. Ability to clearly communicate - both verbally and written - technical concepts and challenges to both technical and non-technical stakeholders is a must. The Network Engineers in the Trading Infrastructure team at IMC are responsible for designing, implementing and supporting the WAN, LANs and all low-latency connectivity to trading venues. They work closely with our Systems Engineers, other teams and external parties to provide best in class infrastructure solutions supporting our trading business.

Compliance Specialist

Guaranteed Rate
Chicago
3 days ago
+23
Internal Customer Service. Run reports within companies LOS system. Recognizing and addressing red flags on reports. Escalating files in question for review. Update Compliance policy and procedure as needed. Maintain knowledge of company policies regarding Fraud.

Outbound Customer Service

Entry Level Data Entry

Entry Level Office Assistant

Strategic Operations Coordinator

VP of Mortgage Lending

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Senior Network Cloud Engineer

Grubhub
Chicago
3 days ago
+31
Grubhub has an immediate need for a skilled and motivated Network Cloud Engineer to scale and automate our entire network infrastructure.   As a Network Engineer, you will combine your skill sets of network engineering, automation, cloud, and design in a unique way to deliver a stable and strategic network solution in a hybrid cloud environment.  As a member of the Production Infrastructure team, you will work with various teams and departments to keep our systems running smoothly and highly available. You will ensure that network operations are safe and efficient by monitoring network performance, coordinating planned maintenance, adjusting hardware components and responding to network connectivity issues.

Restaurant Fulfillment Specialist

Monitoring and Support Specialist

Service Desk I

Executive Assistant

STATS
Chicago
3 days ago
+16
STATS is looking to hire an Executive Assistant, reporting to our COO. In this role, you'll manage and prioritize a constantly shifting, complex calendar of conferences and appointments, through communication with internal and external executives, departments and teams. As an Executive Assistant, you'll act as the primary point of contact for internal and external parties on matters pertaining to the COO and will be in charge of special projects related to key business initiatives.

Seasonal Customer Service Representative

FTD
Chicago
3 days ago
+27
FTD Customer Service Representatives are responsible for answering inbound calls, taking orders for flowers and specialty gift items, assisting customers with questions, data entry and resolving issues.

Customer Service Advocate

Club Automation
Chicago
3 days ago
+26
Work closely with Customer Care team to thoroughly understand the support process and gain a deep knowledge of the product. Answer support questions directly from customers via phone or email . Manage the relationships of existing CA customers by gaining a robust knowledge of their businesses and learning how to leverage CA to better improve their operations. Help form a tribe-like customer care community committed to building an engaging, effective and efficient customer care team that responds to clients quickly and efficiently.

Part-Time Dining Associate

Fooda
Chicago
4 days ago
+13
Build relationships with customers by maintaining a positive cafe environment. Go out of your way to provide a high level of customer service. Run and maintain a POS system with attention to detail and accuracy. Stock and maintain cafe items.. Fill and make coffee and station drinks Strong communication skills and being a self-starter are required. Know and maintain the Fooda Standards of Service and Sanitation on a daily basis. Escalate issues to Dining Manager when necessary to keep them informed or help problem solve.

IT Administrative Coordinator

Echo Global Logistics
Chicago
4 days ago
+15
- Enter any outside guest in to the system with the building’s security desk. - Get lunch for Meetings when needed, and set up food. - Clean up after meeting. - Confirm/ unlock conference rooms for meetings. - Coordinate special occasions throughout the department. - IT Summer Social. - Service Desk event. - Team lunches/outings. - Help coordinate all Lunch-N-Learns.

Dispatch - 2nd/3rd shift

Graduate Systems Engineer

IMC Trading
Chicago
4 days ago
+13
IMC is currently looking for a talented and passionate Trading Systems/DevOps Engineer to play a critical role in maintaining and perfecting our trading systems.  You will be part of highly motivated team, facing the daily challenge of managing a critical, high volume data flow in a complex trading environment distributed over a high speed data infrastructure.  In this role you will be exposed to many technical and trading challenges while ensuring high availability, stability and performance of the end-to-end environment. 

Events Coordinator

IMC Trading
Chicago
4 days ago
+13
Develop and maintain relationships with vendors including restaurants, conference venues, caterers, florists etc. Research venues, entertainers, photographers, videographers and schedule speakers. Conduct final inspections on the day of larger events with the Event Manager to ensure everything is being executed per event plan. Assess an event’s overall success and share findings with the Event Manager. Assist with social media content creation, publishing and strategy. Providing support for front of house, including reception when needed. Ad-hoc administrative and project work where required.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $40,785
Min: $28K
Max: $60K
Office Manager $51,887
Min: $20K
Max: $102K
Operations Associate $52,357
Min: $32K
Max: $85K
Technical Support $56,147
Min: $36K
Max: $98K
Desktop Support $57,971
Min: $45K
Max: $75K
Sales Operations Analyst $61,210
Min: $40K
Max: $100K
Client Success Manager $68,434
Min: $37K
Max: $135K
Business Analyst $69,952
Min: $35K
Max: $124K
Customer Support Manager $72,351
Min: $37K
Max: $130K
Operations Manager $81,976
Min: $41K
Max: $150K
Business Intelligence Analyst $85,474
Min: $45K
Max: $135K
Senior Business Analyst $93,650
Min: $67K
Max: $130K
Sales Operations Manager $95,062
Min: $70K
Max: $167K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Customer Success $121,500
Min: $70K
Max: $190K
Director of Operations $125,076
Min: $82K
Max: $220K
Vice President of Operations $179,643
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $226,417
Min: $135K
Max: $600K

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