Senior Best Operations Jobs in Chicago | Built In Chicago

Senior Operations Jobs in Chicago


Software Trainer

7 hours ago
Are you a Corporate Software Trainer looking for a new role with a forward-thinking company? If so, this Software Trainer position is perfect for you! Why sales-i? If you are looking to join a bright, dynamic and progressive company, then look no further. The passion our team have for our software is truly tangible from the moment you walk through our door.  So as our business continues to grow, we are excited to build up the sales-i family in

Director of IT

Farmer's Fridge
7 hours ago
Work cross-functionally to analyze business and operational procedures, and identify improvement opportunities through technology solutions. Manage the technological infrastructure, hardware and software necessary to support organizational needs, including oversight of an IT Managed Services vendor. Establish and promotes company-wide IT standards and policies. Provide strategic leadership for the company by working with the Executive Team to establish long-range goals, strategies, plans and policies. Develop and execute strategy to increase data security compliance in adherence with standards, such as PCI, for end-user devices, internal business systems, and cloud-based storage and productivity/collaboration tools. Set overall goals, performance standards, and operational priorities for team and manages to operational goals and budget. Establish business continuity and disaster recovery plans to improve overall resiliency. Keep up-to-date on information and technology trends to increase innovation, ensure compliance, and mitigate security threats and risks.

Director, International Expansion

Pampered Chef
West Suburbs
17 hours ago
Director, International Expansion is a new leadership role reporting to the VP of International. This position will own the development and implementation of strategic plans to launch new markets (countries) and support the markets’ sustained growth following their launch. This role will have shared responsibility for all sales, marketing and consultant recruiting goals in the new markets. This role and will partner with home office functional teams to ensure the markets’ have the appropriate cross functional resources and support to enable their growth goals following the launch.

Sr Manager, Merchant

17 hours ago
Working directly under the Director of Merchandising, the Sr. Manager - Merchant is responsible for the overall portfolio strategy for assigned Grainger product categories ranging from $100M to $600M annual revenue. The Merchant will be responsible for selecting the product assortment and suppliers and presenting those products effectively to customers in digital and print publications to drive revenue, gross profit dollars, customer acquisition, and overall financial performance. The Merchant is considered the “business owner” of the assigned product categories.

Sr. Manager, Merchant

Lead AV Architect (Chicago or Lake Forest)

Manager, Enterprise Customer Experience

IAM Security Domain Architect

Mgr, eCommerce Engineering

Load 2 more jobs6 jobs at Grainger

Benefit Technology Manager

19 hours ago
Reporting to the Senior Director of National Sales Support and Inside Sales, the Benefit Technology Manager plays an important role within our Sales Division, providing leadership and oversight to our Benefit Technology team. Benefit Technology Advisers are a crucial part of the company’s sales organization sharing their passion for technology, embracing healthy competition, and continuously searching for new sales opportunities. 

Cyber Threat Analyst

Security Engineer

Vice President, SaaS Operations

23 hours ago
Responsible for the successful operation of our Cloud platform, SpheraCloud, and the cross-coordination between Engineering, DevOps, IT infrastructure, and QA automation. Focus on improvement and predictability of client outcomes, processes, organizational growth, and efficiency across all functional teams. The VP of SaaS Operations reports to the CTO

Director of Customer Support

1 day ago
ActiveCampaign is one of the fastest growing tech companies in Chicago revolutionizing marketing automation. Our software allows all of our users, the power to make smarter business decisions based on data-driven analytics. We are scaling quickly in terms of product, customer, employee and geography. We are looking for an experienced and highly-motivated Director of Customer Support to join us on our mission of helping growing businesses

Client Service Executive

1 day ago
We are seeking a Client Service Executive who embodies our culture and builds relationships with our clients that encourage reliance on our products and services, greater client satisfaction, expanded accounts and opportunities, and improved client retention. 

Enterprise Customer Success Manager

G2 Crowd
1 day ago
About G2 CrowdG2 Crowd’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was hard, risky, and inherently biased. G2 Crowd empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 410,000 independent and authenticated user reviews read by nearly 1.4 million buyers each month. Our model brings

Director of Technology

Mac Property Management, LLC
1 day ago
Director of Technology The Director of Technology (“DT”) is our technology leader across a broad spectrum of IT requirements for a real estate development and affiliated property management company. The DT defines and delivers IT strategy, support, infrastructure, security and technical know-how across both network and software environments that support multiple business lines of the Company. He/she will lead an internal team of IT

Senior Exchange & O365 Engineer

West Monroe Partners
1 day ago
Senior Exchange & O365 Engineer West Monroe isn’t a start-up firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. If you are looking to be a “behind the scenes” technologist, this isn’t the place for you. We celebrate driven professionals who

Director, Productivity (Operations Excellence)

Manager, Strategic Growth

Infrastructure Architect (Technical Assessment)

Senior Manager, Healthcare (Provider)

Manager, Healthcare

Load 2 more jobs6 jobs at West Monroe Partners

Client Relationship Manager

1 day ago
bswift is currently seeking an experienced Client Relationship Manager to join our direct Client Services Team. Located in downtown Chicago, bswift offers software and services that streamline benefits, HR and payroll administration for employers and public and private exchanges nationwide. bswifts state-of-the-art cloud-based technology and outsourcing solutions significantly reduce administrative costs and time-consuming paperwork, making life easier for administrators and millions of consumers who enroll in benefits with bswift.

Client Manager - Benefits Administration


Associate Director, Client Services

Senior Account Manager

Load 1 more jobs5 jobs at bswift

Customer Success Leader - AMER

1 day ago
You will be responsible for building and developing our Customer Success team within the US, using your strong knowledge in Customer Success to provide thought leadership and guidance on best practices, whilst executing upon Ansarada's CS strategy. You will provide guidance and leadership and clarity to a fantastic team of CSM's and CSE's across North America.

Manager, Corporate Investigations

2 days ago
Manages a global team of corporate investigators providing direction and strategies for investigations relating to consumer, customer, and employee fraud, and the misuse of TransUnion’s data, technologies, equipment, and trade secrets. Creates, maintains, and periodically updates policies and procedures to standardize the investigation processes and ensure consistency in compiling evidence, documenting facts and providing direction to the team for next course of action. Assumes responsibility for conducting high-profile, complex, and time-sensitive investigations that present increased financial, regulatory, and reputational risk to the organization. Responsible for the coaching and development of direct reports, including development strategies, career path guidance, identifying areas for improvements, and creating an environment that fosters knowledge sharing. Creates, implements and manages KRIs and KPIs to determine the cost and impact of fraud. Develops and produces robust monthly, quarterly, and annual MIS for inclusion in reports to senior and executive management. Leads the development of a periodic fraud risk assessment, including collaboration with other internal stakeholders to identify and implement enhanced controls to minimize fraud risk. Engages with external fraud, law enforcement and Industry groups to provide thought leadership and strategies for the identification and prevention of fraud. Assist with the continued development, implementation, and optimization of investigative tools and systems. Apply proficient knowledge and understanding of company policies and procedures; federal, state and local regulations pertaining to  credit reporting and related business activities. Provides Senior Level Management with critical investigation updates and makes recommendations on risk mitigation strategies.

Lead Network Engineer

Director, International Strategy & Planning, Chicago

Decisioning Operations Director

Senior Manager of Decisioning Services

Senior Network Engineer

Load 2 more jobs6 jobs at TransUnion

Global Operations Manager

2 days ago
We are reinventing global trade. Flexport helps more than 10,000 clients and suppliers lead all aspects of their supply chain operations. Started in 2013, we've raised over $300M from investors that include the Founders Fund, Google Ventures, First Round Capital, Bloomberg Beta, Y Combinator, & Wells Fargo. With offices on three continents, our team is as global as our client base and we’re excited to continue building a product and service they

Team Lead, IT Support

2 days ago
Chicago - Team Lead, IT Support About Showpad At Showpad, personalities and cultures connect across oceans to create something extraordinary. As a top 10 software company in the Inc. 5,000 Europe list, Showpad is changing the game when it comes to sales enablement. Our employees create the engagement and impact that drives our success as we expand globally.In the morning, we’re drinking San Francisco cold brew coffee with a side of Portland

Senior Manager, Process Improvement of Customer Se…

Northwest Suburbs
2 days ago
The Senior Manager, Process Improvement, Quality and Training is responsible for driving improvements thru the department and developing and implementing best practices around quality and training. The Senior Manager, Process Improvement, Quality and Training will develop and lead teams in multiple locations. This position will ensure the continuous improvement of customer service processes and agent performance.

Senior Network Security Engineer

Discover Financial Services
North Suburbs
2 days ago
We are seeking a network security engineer responsible for the security and integrity of enterprise systems. Engineer solutions in alignment with the Cybersecurity engineering roadmap, and maintains processes for the delivery of highly complex secure systems, cyber applications, technical projects, and regulatory and risk requirements. Facilitates process engineering, risk remediation, and mitigation of operational risk in a high-velocity culture by collaborating to introduce technology, requirements, deliverables, gaps, and systems design. Contributes to analyzing cyber technologies, metrics models, and performance indicators. Identifies robust solutions and builds resilient next-generation systems to solve business challenges and enhance the control environment.

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

Lead Systems Analyst

Senior Platform Engineer

ServiceNow CMDB Engineer

Senior Associate: Software Engineering ( Cloud Methodologies and Technologies)

Load 2 more jobs6 jobs at Discover Financial Services

Manager, Production Infrastructure

2 days ago
Production experience with servers, operating systems (Windows, CentOS, Ubuntu), Virtualization, and patching Direct technical experience in supporting storage systems (direct attached, SAN/NAS, etc.). Has been responsible for production network hardware (F5, Brocade & Cisco switch technologies, VLAN, VIP, etc.) and architecture. Experience working with and managing third party production dependencies. Production experience with VMWare vSphere. Extensive experience in automating infrastructure, previously owned implementing multiple solutions: puppet, ansible, salt, chef, terraform or similar tools.

Manger, Market Operations

IT Manager

Senior Director of Corporate IT

Senior Manager, Training

Director, Strategy & Operations

Load 2 more jobs6 jobs at Grubhub

Manager, Network Optimization

Peapod Digital Labs
2 days ago
This role leads the development of the modeling and analysis required to strategically implement a robust and continually evolving omni-channel network at PDL. The development of store-based picking and same day delivery merging with the existing PDL logistics network requires detailed modeling and simulation to drive intelligent network design. This role is critical in ensuring ample capacity and delivery speed for a strong customer proposition; while maintaining an optimal cost structure.  

Digital Trade & Planning Lead

Digital Promo & Pricing Lead

Customer Loyalty & Retention Lead

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,789
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,600
Min: $40K
Max: $80K
Client Success Manager $63,410
Min: $37K
Max: $115K
Customer Support Manager $70,500
Min: $37K
Max: $130K
Business Analyst $71,313
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

Professional Services
eCommerce, Food
Enterprise Web, Fintech

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