Operations Jobs in Chicago

300

Customer Experience Associate (CX) 

Envoy Global
Chicago
3 days ago
+47
We’re looking for a Customer Experience Associate (CX) to join our Customer Experience team. The Customer Experience Associate knows that every Envoy Global customer is extremely valued and that all interactions with them are treated as such. Reporting into the Customer Experience Manager, you are the voice of Envoy Global, and a knowledge resource for end users. 

Immigration Specialist - Mid-Market

Envoy Global
Chicago
3 days ago
+47
The Customer Relationship Management Team is responsible for managing current customers with a proactive approach to driving solutions to customer issues, allowing for greater adoption and retention to improve service and growth for our customers. We're looking to hire someone who is an Immigration Specialist (or what we call here, a Customer Relationship Manager) to manage a book of business focused on Mid-Market customers.  

Customer Service Advanced Resolution Rep

SurePayroll
Northwest Suburbs
3 days ago
Provide payroll and service expertise to resolve our most complex payroll issues, ensure the accuracy of customer accounts, retain customers and grow partner relationships.

IT SENIOR ANALYST- MARKETING

Ulta Beauty
West Suburbs
3 days ago
+32
The Senior Analyst is responsible for supporting, planning and coordinating functional and technical activities related to Marketing requirements definition and testing in a primarily agile development environment. The Senior Analyst works closely with the business, vendors, and cross functional teams on project and support functions.  They interface with key stakeholders and apply their technical and analytical proficiency across different stages of the development life cycle for analytics including requirements gathering, application architecture, definition and design.  The Senior Analyst takes ownership of challenges and suggests innovative solutions and ideas to provide business solutions in a highly dynamic, fast paced and rewarding environment.

SENIOR IT ANALYST- CRM

CLIENT DEVELOPMENT MANAGER

Conversant
Chicago
3 days ago
+48
The Client Development Manager will grow a current book of business. They will identify, influence, present, close deals with customers and meet and exceed quotas by leading and leveraging Conversant’s capabilities.

DIRECTOR, CLIENT DEVELOPMENT

CLIENT DEVELOPMENT MANAGER

DIRECTOR, CLIENT DEVELOPMENT - RESTAURANTS

SYSTEMS SUPPORT SPECIALIST – HELP DESK

DIRECTOR, DECISION SCIENCES

DIRECTOR, CLIENT DEVELOPMENT

Load 3 more jobs7 jobs at Conversant

Benefits Support Specialist I

Paylocity
Northwest Suburbs
3 days ago
+50
The Benefit Support Specialist will act as the primary point of contact for an assigned base of Benefits clients, serving as their dedicated resource for benefit product support. Timely and efficient response to client support needs in a manner that consistently provides outstanding service is expected.

Client Events Coordinator

Client Events Manager

Governance, Risk and Compliance Analyst

Client Services Representative

Corporate Events Planner

Client Communications Manager

Current Client Consultant

Client Communications Specialist

NetSuite System Administrator

Director, Channels & Alliances – Insurance Carriers

Security Engineer

Load 8 more jobs12 jobs at Paylocity

Customer Service Loan Servicing

Guaranteed Rate
Chicago
3 days ago
+23
The Loan Servicing Department is on the forefront of customer service relations from the time of closing to end servicing. Our team handles all aspects of customer service and loan processing including answering borrower inquiries, processing payment, managing escrow accounts, and the data entry of vital information. All aspects are targeted towards a smooth transfer and an amazing customer experience. Our Customer Service Loan Servicing Coordinators will predominantly handle routine inbound calls to address borrower concerns and inquiries. Some outbound calls or emails may be required to follow through with resolution of issues. Coordinators will need to process basic payment transactions, document calls, respond to customer, investor, or other 3rd party inquiries, research and/or prepare documentation, or analyze requests in accordance with established guidelines and determine appropriate course of action.

Customer Service Associate

Operations Assistant

Administrative Assistant

Mortgage Customer Service

Help Desk Tier-VIP

Help Desk-Tier 1

Production Manager

Encompass Administrator

Customer Service Loan Servicing

VP of Mortgage Lending

General Office Assistant

Office Assistant

Load 9 more jobs13 jobs at Guaranteed Rate

Supervisor, Consumer & Home Equity Underwritin…

Alliant Credit Union
Northwest Suburbs
3 days ago
+41
You will be responsible for managing the daily operations and activities of the direct consumer and home equity loan underwriting teams.   The incumbent will manage and monitor the daily workflow of applications through the CLOS system and provide underwriting guidance to the underwriting staff. Responsibilities will also include providing direction to team members on work priorities and on resolving operational issues.   This Supervisor will be required to leverage resources and have knowledge of Alliant’s consumer loan underwriting policies and procedures as well as automated lending systems to increase auto decisioning. 

Member Service Consultant (Call Center)

Alliant Credit Union
Northwest Suburbs
3 days ago
+41
The Member Service Consultant is the voice of Alliant Credit Union and serves a critical role in our member experience. Successful candidates have a genuine interest in helping people and finding solutions to their needs. Our Member Care Center isn’t a typical call center environment – we make it comfortable so you’re able to effectively handle a high volume of phone calls from our members with quality and care. Our total compensation and total rewards are highly competitive within the industry.

Sr. Manager, Loan Servicing & Collections

Alliant Credit Union
Northwest Suburbs
3 days ago
+41
You will be responsible for leading and driving positive change with loan servicing, collections and recovery efforts for the Credit Union.  The primary focus is planning and executing business strategies, process improvement, program management, quality improvement and transformation initiatives to maximize the effectiveness and productivity of loan servicing, collection and recovery team(s).   Work involves moderate difficulty in continuing to improve all aspects of the day-to-day operations, increase efficiencies through automation and streamlining, ensure compliance with all regulatory and legal requirements, and ensure all policies and procedures are up-to-date and followed.  In addition, the Senior Manager, Loan Servicing & Collections will oversee and manage consumer loans throughout the loan servicing lifecycle. Resources to do the job require sound and proven leadership, analytical skills and ability to build strong partnerships.

Collections Representative

Alliant Credit Union
Northwest Suburbs
3 days ago
+41
You will be responsible for servicing early stages of delinquency for member loan and depository products including, but not limited to: credit cards, mortgages, auto, student and personal loans.  Work involves making and receiving calls to members to facilitate one-time payments, performing transfer transactions between Alliant accounts, updating member contact information and establishing automatic payments or third party authorizations.  The incumbent will provide an enhanced member experience while performing basic loss prevention activities.

Sr. Collections Representative

Alliant Credit Union
Northwest Suburbs
3 days ago
+41
You will be responsible for actively pursuing loss prevention and loss mitigation opportunities for member loan and depository products including, but not limited to: credit cards, mortgages, auto, student and personal loans.  The incumbent will arrange member payments, perform extensive skip tracing, investigate delinquencies, negotiate  temporary modified re-payment terms for members experiencing financial hardship, negotiate modified re-payment terms for total loss or repossession deficiency balances, negotiate settlements on closed lines of credit, investigate loss mitigation options for deceased members, and perform collections activities during the repossession process including facilitating redemption of repossessed vehicles.

Loan Servicing Representative

Alliant Credit Union
Northwest Suburbs
3 days ago
+41
You will be responsible for servicing consumer loans from post-origination through early stages of delinquency, or until pay off.  The incumbent will assist members with vehicle title requests, gathering sales tax, preparing loan payoffs, monitoring insurance coverage, ensuring accurate loan information, creating miscellaneous reports and ultimately reducing potential losses to the credit union. Responsibilities include serving as a resource to the frontline for loan servicing questions and ensuring that internal and external customers receive exceptional customer service. 

Loan Consultant

Alliant Credit Union
Northwest Suburbs
3 days ago
+41
You will be responsible for originating consumer and home equity loan products in order to meet and exceed sales goals. You will assess members’ unique financial needs through a consultative profile, resulting in the targeted origination of new members, consumer and equity loans, new Visa credit cards, deposit accounts, investment and mortgage referrals, and ancillary product sales.

Lending Systems Business Analyst

Alliant Credit Union
Chicago
3 days ago
+41
You will be responsible for the administration, configuration, and management of Alliant’s consumer loan origination platform and other critical lending systems. You will serve as a primary point of contact and will work collaboratively with internal/ external partners to ensure systems are designed to support Alliant’s Service Vision of Friendly, Efficient, and Personalized.  You will also collaborate with Alliant’s IT team and system vendors to enhance and improve functionality over time.  You will manage a diverse range of functions and tasks, which includes future release schedules, change control, requirement gathering, presenting proposals, and production processes.

Supervisor, Loan Servicing

Alliant Credit Union
Chicago
3 days ago
+41
You will be responsible for the general oversight and day-to-day operations of all Loan Servicing activities including but not limited to servicing loans from post-origination through early stages of delinquency, or pay off.  This individual will oversee the Loan Servicing team’s efforts working with members to secure titles, update payment methods, ensure accurate loan information and ultimately successful repayment.  This includes planning, training, motivating, evaluating, analyzing, preparing monthly performance reports, and directing a team while ensuring compliance with all applicable collections laws, and credit union processes/policy and regulations. 

Sales Operations Specialist

American Medical Association
Chicago
3 days ago
Sales Operations Specialist Chicago, IL To be part of the AMA is to be part of our Mission to promote the art and science of medicine and the betterment of public health.  Join the AMA team that is dedicated to the betterment of public health as a Sales Operations Specialist in Physician Engagement (PE). As part of the team, you will provide sales operational support through the collection, administration and operation of data to streamline

Regional Vice President, Vertical Markets

DocuSign
Chicago
3 days ago
+44
The Regional Vice President, Vertical Markets possesses the ability to manage and motivate a team of Account Executives (AEs) to achieve individual sales quotas where targets will be prospects within the Financial Services vertical. This sales leader will measure, monitor and hold AEs accountable for their activities and results as well as lead by example. They are also required to assist in making account calls with AEs, assist in account health monitoring, and effectively maintain DocuSign's value within accounts as well as deliver and coach sales demos via Zoom Meeting tool. This leader will mentor each AE individually while also building a strong cohesive, collaborative team. They will also be responsible for monitoring forecasting efforts and delivering on quota. 

Customer Support Representative, Tier III

Endpoint Technician

Regional Vice President, Education Vertical

Customer Success Architect

Technical Customer Success Manager

Load 2 more jobs6 jobs at DocuSign

Office Coordinator

Saggezza
Chicago
3 days ago
+46
We are looking for an Office Coordinator to support our downtown Chicago office. This person should be highly energetic and organized with strong time management skills. This individual should also be able to roll up their sleeves and take on responsibility, no matter how big or small. This role entails managing all aspects of the office and being the “face” of Saggezza. This individual will also be involved in planning and organizing our company wide events including finding venues, speaking with vendors, preparing invitee list, designing promotional material etc. This individual needs to be a self-starter, we are looking for someone who can make this role their own and be self-reliant. 

Customer Success Manager, Enterprise

Sprout Social
Chicago
3 days ago
+50
The ideal candidate is passionate about customer success and excited to understand what makes customers successful. You will drive product adoption, provide strategic guidance and inspire customer loyalty. You are driven to maintain a high satisfaction rate through all interactions.

Manager, Growth Sales

Manager, Customer Success - Mid Market

Customer Success Manager, Mid Market

Head of Customer Support

Load 1 more jobs5 jobs at Sprout Social

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,365
Min: $30K
Max: $85K
Office Manager $54,170
Min: $20K
Max: $102K
Desktop Support $61,841
Min: $45K
Max: $102K
Technical Support $61,897
Min: $36K
Max: $160K
Sales Operations Analyst $67,300
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,684
Min: $35K
Max: $180K
Client Success Manager $77,543
Min: $37K
Max: $140K
Operations Manager $83,811
Min: $41K
Max: $150K
Business Intelligence Analyst $83,954
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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