Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

265

Head of Business Operations

Avant
Chicago
4 days ago
+11
Avant is revolutionizing the world of lending by lowering the costs and barriers of borrowing for everyday people. At our core, we are a technology company that builds advanced platforms and uses custom analytics. Today, we help underserved consumers, the majority of whom get fast funding on our online platform without having to talk to anyone. Tomorrow we plan to use our world class technology and underwriting capabilities to launch new products

Operations Strategy Associate- Partner Services

Production Engineer (Night Shift)

IT Systems Engineer/Administrator

Customer Support Specialist - Nights and Weekends

Vivid Seats
Chicago
4 days ago
+16
As a Customer Service Event Expert, you have the opportunity to engage with hundreds of customers over a shared passion for live events. We pride ourselves in creating memorable experiences from the point of purchase until they enter the gates. You will be on the front lines of representing the Vivid Seats brand, helping to ensure that our fans get the right seats at the right price. Through efficiency and professionalism, you will play a critical role in connecting our customer to the events that excite them. You will wake up every day motivated to provide the best ticket experience in the industry, knowing that you are contributing to success of the organization while also helping to create the memories that will last a lifetime.

System Administrator

Order Fulfillment Associate

Order Fulfillment Associate (Nights and Weekends)

Customer Support Specialist

Load 1 more jobs5 jobs at Vivid Seats

Ocean Carrier Manager

FourKites, Inc.
Chicago
4 days ago
+17
You’ll play an instrumental role in evolving and deploying our ocean product - managing both our relationships and technical integrations with ocean carriers to ensure our customers’ success. You’ll bring your ocean expertise to the team, partnering with shippers, freight forwarders, and carriers to unify data and communication through the FourKites platform. This role will be in our Chicago office.

Operations Associate

Aclaimant
Chicago
4 days ago
+11
Aclaimant is looking for an Operations Associate to join our dynamic and growing team.  The Operations Associate will primarily be responsible for manipulating, standardizing, and consolidating datasets for client analytics; must be comfortable identifying problems and finding solutions. Other responsibilities will include working with Account Management during client on-boarding and various projects as they arise. Candidate must be organized

Administrative Assistant & Office Manager

MDLIVE
Chicago
4 days ago
The healthcare industry is evolving, and MDLIVE is at the forefront. As pioneers in Telehealth, we’re creating and implementing virtual care solutions that enable patients to see a doctor 24/7/365, using their phones, tablets, and PCs. We’re also enabling individuals to have consults with licensed therapists and psychiatrists via secure video, in privacy and comfort. Our commitment to quality care, coupled with our adoption of the latest

Director of Customer Service

StratEx
Chicago
4 days ago
+15
The Director/Manager of the Customer Service team is responsible for the success of the growing StratEx customer service department. This position will be responsible for: managing the daily activities of an inbound/outbound service team, identifying and executing on process improvement opportunities as well as areas for standardization, introducing KPIs to manage performance, providing employee coaching and development, and increasing efficiency

Project Coordinator/ Administrative Assistant

PHMG
Chicago
4 days ago
+25
Project Coordinator Magnificent Mile, Chicago 2018 Chicago 'Best and Brightest Companies to Work For' $37k realistic 1st year earnings Hours: 10am - 7pm Monday- Friday PHMG is the world's leading audio branding agency, uniting copy, voice and music to create inspiring productions for the likes of Audi, Adidas and Coca-Cola. Following our successful first year in Chicago, we’re in continuous hyper-growth mode – and are currently one of

VP of Production Operations

Farmer's Fridge
Chicago
5 days ago
We are looking for an experienced Vice President of Production Operations to ensure high quality, efficient, and safe food production as we rapidly scale our business. This role will be the critical bridge between running day-to-day operations across multiple facilities, and building the processes and systems necessary to support our operations as we grow; all while building a strong team culture centered around collaboration, transparency, and humility.

Account Manager

SpotHero
Chicago
4 days ago
+21
SpotHero is seeking an Account Manager to nurture and grow some of our most important business relationships. Provide guidance and support to clients with compassion and a high attention to detail. An exceptional communicator with the unique ability to relate to anyone, our ideal candidate has a natural knack for building strong relationships.

Junior Support Specialist

Heretik
Chicago
5 days ago
+17
About Heretik: Heretik is a machine learning solution that removes risks, meets obligations, and realizes opportunities within contracts. Built on top of Relativity, firms are able to extend their favorite e-Discovery tool to corporate transaction teams; enhancing best practices with minimal disruption. From inception, we’ve prioritized cutting-edge machine learning technology along with workflow capabilities to allow users to take immediate

DevOps Engineer

Seismic
Chicago
5 days ago
+18
Identify tools needed to monitor custom solutions put in place by Solution Architects and Implementation Engineers. Successfully implement use of monitoring tools and customize to meet monitoring and alerting business needs.  Analyze logs and error messages to determine source of issue. Debug code and troubleshoot to try and resolve issues. Deliver troubleshooting steps and debugging info to engineering teams for resolution. Create documentation and processes to allow Engineers to restore service by performing triage, recovery and validation steps for application, network, system and database events.  Establish procedures for alarm handling and escalation.  Create reporting and analysis for health of monitored solutions and identify areas of risk and customer exposure.  Establish framework for NOC duties and responsibilities. Identify coverage and response needs for monitored assets.  Identify hand-offs between departments, SLAs, and responsibilities between groups.  Responsible for the tracking of incidents and requests from initial identification through to resolution, ensuring that appropriate categories for logging and escalating incidents and requests are used. Establishing feedback loop between technical solutions and stakeholders for ongoing improvements.  Work closely with Solution Consultants and Implementation Engineers to scope monitoring and alerting needs for customer solutions in advance of implementation.

Customer Success Manager

Director of Account Management

Snapsheet
Chicago
5 days ago
+48
As the Director of Account Management, you coach our Account Managers to be curious problem solvers who drive results. You ensure that our clients are getting the attention they need and that every target is being hit. You aren’t afraid to get your hands dirty as you work directly with your team to build and enhance relationships. With your previous success dealing with ambiguity, you operate well in a high-growth environment and thrive when solving complex problems. As a strong relationship-builder you understand the importance of utilizing data to tell a story and coach your team to do the same.

Customer Success Specialist-Bilingual

Customer Success Specialist

Executive Assistant

Client Strategy Associate

Business Operations Consultant - Transactions

Load 2 more jobs6 jobs at Snapsheet

Account Coordinator

Affinitiv
Chicago
5 days ago
+21
In this role you will be a proactive, consultative partner to our clients. Your goal is to provide superior internal support to both our sales team and clients, product knowledge and contract management in order to maintain positive client relationships and identify additional business opportunities. To be successful in this role you need to be passionate about customer service, comfortable in a high-volume environment and able to help our sales team build their business.

Account Manager

ActiveCampaign
Chicago
5 days ago
+18
As a Customer Success Manager at ActiveCampaign, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with more than 60,000 businesses around the world. Our customers rely on ActiveCampaign to make smarter business decisions based on data-driven analytics and workflows. We pride ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experiences to each and every brand.

Product Support Specialist

Director of Customer Support

Manager, Customer Success

Strategic Account Manager

GoHealth
Chicago
5 days ago
+20
The Strategic Account Manager will serve as the primary point of contact for several large enterprise accounts, acting as an internal champion to optimize and expand the relationships. In this highly collaborative role, the Strategic Account Manager will work with operational teams to ensure accounts are set up for success, Program Management to ensure sales KPIs are met, and GoHealth executives to capitalize on opportunities for account expansion. The ideal candidate will be able to effectively balance client needs with GoHealth business goals and find creative solutions when parties’ goals are not aligned.

Salesforce Administrator

Echo Global Logistics
Chicago
5 days ago
+15
The Salesforce.com System Administrator is responsible for implementing CRM best practices, working with the development team to perform minor configuration and workflow changes, and providing ongoing support to end users. This position must be self-sufficient with the ability to multi-task and prioritize work activities in a fast-paced environment and must also be a team player who is highly collaborative in nature.

Claims Coordinator

IT Security Engineer

Dispatch - 2nd/3rd shift

Director, Site Merchandising

FTD Companies
Chicago
5 days ago
+18
The Director, Site Merchandising owns site merchandising, brand content and overall site experience management for the Floral Brands, FTD.com and ProFlowers. They are responsible for developing a strategy based on data, customer insights and the brand promise that results in a highly effective shopping experience that drives engagement, reduces friction and ultimately improves conversion. Site merchandising involves the representation of products on the site, from navigation to filters and facets to categorization to search results and product data. Brand content is the management of the homepage(s), landing pages and branding on the site(s) to represent brand messaging and value proposition, and leadership more broadly with marketing channels to ensure a consistent brand experience. Overall site experience means the Director, Site Merchandising will serve as the primary contact for brand stakeholders to communicate how the site functionality is developing, while at the same time representing brand interests to the technical Product team.

Seasonal Customer Service Representative

Technical Solution Analyst

iManage
Chicago
5 days ago
+16
Engage stakeholders at clients (and prospective clients) in envisioning exercises, as well as detailed requirements and solution envisioning. Facilitate group and stakeholder solution review sessions. Map client requirements to iManage products and solutions design. Implement solutions through configuration, scripting and implementation software development, when necessary. Communicate and document envisioned solutions visually and in written word form to customers and prospects. Provide billable technical project management services on large and small-scale projects. Generate comprehensive technical delivery plans. Ensure ongoing quality for solutions delivery including formalized QA methodologies, etc.

Support Engineer

Technical Support Specialist

SMS Assist
Chicago
5 days ago
+18
Coordinates problem-handling process for the information technology department. Responsible for managing and updating pending user’s requests using help-desk tracking system. Escalate issues based on complexity and priority. Performs administrative tasks involved with creation, deletion and changes in user’s network accounts. Provides feedback to the team leader on key issues that affect IT services availability. ·         Advises users on system outages. ·         Possibility of after-hours support/on-call. ·         Assists network/system engineers (when needed) with maintenance and troubleshooting by providing local on-site presence with direction from the engineers.

Director of Asset Management

SMS Assist
Chicago
5 days ago
+18
Train and manage a team of operations specialists to monitor asset consumption data. Analyze customer data to optimize current power usage and spend. Identify opportunities to reduce maintenance spend through leveraging real-time data. Develop Total Cost of Ownership (TCO) models to optimize equipment life. Source and manage an ecosystem of solution partners across the technology, IoT, controls, and grid landscape. Support sales and implementation functions in onboarding customers. Support Product & Technology function in defining integration and product requirements. Develop rules and analytics to automate and streamline fault detection and anomalies on equipment health. Coordinate with industry SMEs and HVAC affiliates around installation of controls and IoT products.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $70,975
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+16
Enterprise Web, Fintech
+23
eCommerce, Food

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