Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

262

Operations Coordinator

Nextpoint
Chicago
5 days ago
Who We Are: Nextpoint is a pioneer in Legal Tech and a market leader in cloud-based eDiscovery and trial solutions for law firms, corporations, and government agencies.  Our eDiscovery platform helps attorneys manage large data sets, identify relevant information via AI and complex searches, and organize the evidence to build compelling arguments to support their clients' interests.  The legal industry is undergoing an exciting transformation as

Customer Success Sales Support Specialist

Inventables
Chicago
5 days ago
ABOUT INVENTABLES Inventables is building its reputation as the leading provider of 3D carving tools used to design and manufacture products. We’re looking for a remarkable Sales Support professional to join our Customer Success team and help bring superior service to our customers.  If you have an interest in helping customers succeed as they pursue their craft, and don't mind a bit of clerical work to keep everything running smoothly, this is

Service Consultant

StratEx
Chicago
5 days ago
+21
StratEx is a ground-breaking tech company that offers a variety of HR and Payroll solutions to help empower restaurant/hospitality businesses by simplifying and streamlining their internal processes. The foundation on which we base our wide range of services is our proprietary HRIS software, eStratEx. Job Responsibilities: Serve as the first point of contact for all inbound client support e-mails and time-sensitive calls. Achieve

Cloud Data Architect

Infutor Data Solutions
Chicago
6 days ago
+27
As the Cloud Data Architect, you will be responsible to design, deploy, manage and maintain data architecture within an AWS environment. You will provide technical leadership to the team and be responsible for maintaining technical specifications. As a Cloud Data Architect, you will have a heavy focus on designing the solutions and driving calibration between teams to deliver data products . To be successful in this role you will need a solid understanding of data management concepts and how cloud technology can solve big data issues.

Bento Customer Success/Support

Bento for Business
Chicago
5 days ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

Food Safety Program Manager

Home Chef
Chicago
5 days ago
+10
Home Chef is a rapidly growing meal kit delivery service, fueled by our customer-first mentality and incredible team. Our plant-based crew is the lifeblood of our organization, operating in a supportive environment that allows the workplace to feel like a home away from home. Our work product is a testament to what collaboration, heart, and hustle can accomplish when combined. If you’re ready to be part of the action, we’re ready to connect with

Member Success Advocate

FTD Companies
Chicago
6 days ago
+29
Position Description: To generate and foster a mutually beneficial relationship between assigned clients and FTD while being the person responsible for the overall success of the shop. Primary Duties & Responsibilities: Work closely with assigned client base to implement tactics that result in an improved client success regarding defined revenue categories, improved retention of clients and implementing strategic education programs. Work closely

Technical Specialist

Manager, Customer Service

Seasonal Customer Service Representative

Senior Manager, Customer Service

Load 1 more jobs5 jobs at FTD Companies

Salesforce Administrator & Strategist

Cameo
Chicago
6 days ago
+16
About the company: Cameo, one of TIME Magazine's 50 Most Genius Companies of 2018 and one of Chicago’s fastest growing and most exciting tech startups, is looking for passionate and hardworking individuals to help propel Cameo to the next level. You’ll be joining a quickly growing team of smart, curious and driven colleagues, and be able to experience a rocket ship from its earliest days. We want you to be excited about coming to work every day,

Customer Success Specialist

HealthJoy
Chicago
6 days ago
+16
About us HealthJoy is a rapidly growing healthcare technology company on a mission to help employers and employees maximize the value of their benefits. Our platform provides members with a centralized benefits experience by combining a virtual healthcare assistant (JOY) and benefits wallet with telemedicine and concierge services. By integrating these services, members are guided to the right point of care, high quality and low cost physicians

Customer Development Account Representative

Hireology
Chicago
6 days ago
+19
The Customer Development Account Representative role is responsible for the full sales cycle within our customer base. This includes qualifying leads, setting appointments, negotiating contract terms, and closing the deal.  We are seeking driven, sales-minded individuals that are looking for an opportunity to join a high-growth startup, and will be rewarded for performance with uncapped growth opportunity.

Customer Success Specialist

Cubii
Chicago
6 days ago
Cubii is focused on creating a lifestyle brand of connected, compact fitness devices. Our team loves design and technology. We blend these together to create fitness products for today’s connected age. We’re looking a committed individual who can work with our team to support the company’s customer success operations. Responsibilites include: Act as the voice of Cubii on the front lines with customers Manage customer relationships efficiently

Director of Professional Services

Evive
Chicago
6 days ago
+23
Director of Professional Services Evive people are game-changers. Evive was founded by two people who wanted to challenge the status quo...and did. More than 11 years later, that spirit still defines our culture. The work we do is redefining how people use their employee benefits, with SaaS-based services that help people to improve their lives and Fortune 1000 enterprises to optimize their benefits investments. We strive every day for the ideal

Risk Manager

Jellyvision
Chicago
6 days ago
+28
JELLYVISION NEEDS AN AMAZING RISK MANAGER We at Jellyvision are the proud parents of ALEX®, an interactive employee communications platform that makes tricky decisions—like choosing and using employee benefits—easier and more enjoyable. The success of ALEX has exceeded our wildest work-related dreams, which is why we need talented Risk Manager to help keep us safe as we continue to grow.   SO WHAT’S THIS JOB ABOUT? We’re looking for a Risk

Supplier Quality Associate

Home Chef
Chicago
6 days ago
+10
Home Chef is building new ways to provide meal solutions that meet a wide variety of customer needs, and shipping locations both online and in store. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the

Client Support Analyst - Tier 2

GTreasury
Northwest Suburbs
6 days ago
+14
GTreasury, A leading innovator of integrated SaaS treasury and risk management solutions, is currently looking to hire a Client Support Analyst – Tier 2 to join our growing global team.  The role will act as the second-line of support handling more complex issues than Tier 1, helping to bring problems to resolution in a quick and professional manner.  You will also work with other teams to resolve issues and deliver solutions to the clients.  The

Customer Experience Associate (Contract to Hire)

Jiobit
Chicago
6 days ago
+15
Customer Experience: handling calls and messaging from our beloved customers. Process Creation & Optimization: logistics, freight forwarding, certifications, billing. Business Development: competitive intelligence, surveys, analytics. Product Development: field failure root-cause, alpha/beta testing, feature vetting. Program Management: assist in developing and executing against integrated schedules. Miscellaneous: hands-on testing, packaging, prototyping, shipping, debugging, sales booth support, office maintenance, you name it (and we all do it too!).

Customer Success Associate

Hireology
Chicago
6 days ago
+19
The Customer Success Associate will work alongside a team of Associates to provide both proactive and reactive support to our customer base. This individual will not own a book of customers but, instead, will share responsibility for providing strategic support to our customer base along with his/her team. Ultimately this individual will be tasked with helping our customers effectively utilize the Hireology platform/process which, by result, will lead to better hiring decisions.

Insurance Customer Advocate (No License)

Clearcover
Chicago
6 days ago
+36
Customer Advocates (CAs) at Clearcover have an important and unique role – to help the customer resolve all questions or issues they have with our products and services. This isn’t the old “please hold while I find someone with the right script” type of customer service job. It’s a “let’s get creative and solve your problem together” kind of position. For this role, no previous insurance experience is required. However, you should have experience delivering excellent customer service at a technology company and be patient, empathetic, communicative and genuinely excited to help people.

Customer Success Manager

Livly
Chicago
6 days ago
+12
Oversee the lifecycle of our customers to deliver world-class customer onboarding, training, support, and engagement.  Effectively set, manage, and measure customer expectations and progress during onboarding.  Document all steps and point of contact in our CRM tool (HubSpot).  Lead multiple (virtual or onsite) customer training sessions each day.  Understand individual customer needs and goals to effectively prep for training sessions.   Be the primary point person for all customer questions, inquiries, and requests.  Ability to triage customers’ requests on mornings, nights, and weekends.  Incorporate key customer feedback into product and process improvement.   Collaborate cross-departmentally to market and refine our products.  Drive adoption of new products as they go-to-market.  Help expand revenue in accounts through identifying cross-sell and up-sell opportunities.  Uphold our mission to create joy through great products and service by delivering an exceptional experience for all customers. 

Customer Success Manager

Vibes
Chicago
6 days ago
+19
Partner with CS team on complex campaign set-up, reporting and testing. Collaborate with internal teams to architect compelling and impactful solutions. Partner with clients to understand goals and deliver beyond what they thought possible. Manage book of business effectively with emphasis on flawless execution. Support Sr. CSM and CS leadership on strategic accounts and initiatives. Develop deep, integrated relationships with our customers. Extension of customer marketing teams; find new opportunities to grow accounts and uncover/generate revenue. Manage and execute against contract deliverables. Help define customer goals, objectives and KPIs. Represent day-to-day customer voice within Vibes — owner of feedback loop with product and leadership.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,690
Min: $30K
Max: $55K
Office Manager $52,267
Min: $20K
Max: $102K
Operations Associate $52,825
Min: $32K
Max: $85K
Technical Support $53,793
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $60,533
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,504
Min: $35K
Max: $124K
Customer Support Manager $72,013
Min: $37K
Max: $130K
Operations Manager $82,971
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Senior Business Analyst $93,682
Min: $67K
Max: $125K
Marketing Operations Manager $96,582
Min: $50K
Max: $125K
Director of Operations $117,357
Min: $80K
Max: $185K
Director of Customer Success $121,156
Min: $70K
Max: $190K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $234,857
Min: $135K
Max: $600K

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