Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

271

Bento Customer Success/Support

Bento for Business
Chicago
5 days ago
+15
Be the product expert: Answering questions via chat, phone and email inquiries on features & functionality, you'll be responsible for learning the product inside and out and communicating with customers in a user-friendly way. Account management: Placing calls to our newest customers, welcoming them to the Bento Family and going over best practices for their business needs. Sales: You'll be the go-to to provide program information for inbound pre-sale inquiries as well placing calls to follow up with inactive customers. Compliance: As a financial product/service, there are various rules and regulations that must be met in order to get new customers on-boarded. Calling customers to collect necessary documents and reviewing enrollments to ensure that these requirements are met. Creative problem solving: There are a variety requests that may come your way: from a card being lost or stolen to having log in trouble, you'll handle them all. Sometimes the answer will be straightforward, sometimes it will take a keen eye and a knack for investigation-- you'll ask the right questions to get to the facts, and find a creative way to provide the ideal, accurate solution. Collaborate: You'll have endless opportunities to work with various parts of the business by troubleshooting and triaging technical issues. You'll be interfacing with developers, designers, and other internal and external key stakeholders to support client needs as new bugs are discovered and get escalated. Customer advocacy: You'll be the voice of the customer; the customer champion. The customer feedback you'll solicit and compile will help drive product and process improvement and customer satisfaction.

IT Business Analyst - Supporting Analytics & C…

HAVI
West Suburbs
5 days ago
+18
The IT Business Analyst for the Advanced Analytics and Consulting Service Line will report into the IT AA&C Business Partner. In this role, we are looking for someone that can “ask the right questions”, get the right parties involved and partner successfully with our AA&C Service Line to enable and support their capabilities and service offerings.

Returns Specialist

Cisco Meraki
Chicago
5 days ago
+20
Cisco Meraki is seeking an enthusiastic Returns Specialist to join our Operations team and multi-functional projects in our San Francisco office. As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission

Compliance Admin

Echo Global Logistics
Chicago
6 days ago
+15
As part of the Compliance Department, the person will assist in achieving various compliance business objectives. They will work independently and as a team with different departments across Echo. This position is a challenging role for a self-starter who would like to not only grow the position but also develop into a leader at Echo. 

Carrier Operations Representative

After Hours Operations Manager

Operations Order Administrator

Cisco Meraki
Chicago
5 days ago
+20
Cisco Meraki is searching for an Order Administrator to join our Operations team in Chicago! As the fastest growing cloud-managed networking team in the world, our products and technology architecture are changing the face of enterprise networking and making cloud-managed IT a reality. We also understand, by simplifying powerful technology we can free passionate people to focus on their mission. Are you ready to join the team?  You: You are ready

Account Management Executive

Infutor Data Solutions
Chicago
5 days ago
+27
The Account Management Executive serves a critical function within the Customer Success Team to establish partnerships with existing and emerging Fortune 5000 companies. Through relationships and deep account knowledge, the Account Management Executive brings higher value to their customers, helping them work smarter through Infutor's product and service solutions.

Client Success Representative

Infutor Data Solutions
Chicago
5 days ago
+27
The Client Success Representative is the a critical member of the Customer Success Team, providing support to one or more Infutor Account Manager, and an assigned portfolio of clients. This position reports to the VP of Customer Success, and may require quarterly travel to meetings/training which take place in the Chicagoland area.

Data Extraction and Onboarding Specialist

StratEx
Chicago
6 days ago
+21
Job Title: Data Extraction and Onboarding Specialist Reports To: Payroll Onboarding Manager FLSA Status: Non-Exempt   StratEx Partners handles HR and Payroll services for small to mid-sized companies. The Data Extraction and Onboarding Specialist ensures demographic, earnings, taxes, and deduction information is accurately downloaded and converted to a compatible format to be input into the StratEx payroll system.      Job Responsibilities

Part-Time PopUp Event Coordinator

Fooda
Chicago
5 days ago
+13
Fooda is currently recruiting for a Part Time PopUp Event Coordinator to support our growing popup client roster. This is an excellent opportunity for candidates with a hospitality or event background who are eager to learn about customer service and Fooda's growing network of restaurants.

Administrative Assistant

All Campus
Chicago
6 days ago
+23
The Administrative Assistant will be responsible for the planning, organization, and controlling the clerical aspect of the organization, reporting into the HR Manager. Qualified candidates must be able to multitask, be extremely organized, have great communication skills (verbal and written), and be computer and internet savvy. Duties performed range from a low to high degree of complexity and require flexibility and willingness to perform at these multiple task levels. This position interacts with all levels of staff as well as external clients and vendors, promoting a positive and welcoming atmosphere. This is a part-time; hourly position (7:45 a.m. to 1:30 p.m. with a 30 minute lunch break).

Vice President, Trading Operations

TopstepTrader
Chicago
6 days ago
+35
The role is a great fit for a proven leader who is looking for the opportunity to develop and execute on a strategic plan to grow and continuously improve the funded trader side of our business. The VP of Trading Operations will work closely with our Risk Management Team to learn the current operations, and then recommend process and technology improvements to drive profits. Continually work to provide our funded traders an excellent experience, keeping up to date with modern tools and best practices. Oversee department P&L and work to increase the upside and reduce risk. Identify and manage new business and partnership opportunities that enhance our funded traders’ experience. Work cross-departmentally to ensure our funded trader business can scale in parallel with all other departments. Lead and manage team members according to our company values. This includes monthly one-on-one meetings, professional development goals, and overall quality performance toward achieving business goals, as well as planning for and assisting in future hiring needs. Users are the center of our work and as this is a new role, it will be yours to craft an approach that ensures the best possible experience, so that traders are our best source for referrals.

Salesforce/SaaS Technical Support

Fusion Risk Management
Chicago
6 days ago
+26
Respond to in-bound support requests from our clients. Ask questions and gather additional support case details to determine the nature of the problem. Thoroughly document and communicate internally, escalating as needed. Interact directly with product managers, business analysts and developers on a daily basis to solve real business problems. Develop expertise on the Force.com platform and apply that knowledge to the implementation of technical support solution(s).

Product Support Analyst

Vodori
Chicago
6 days ago
Vodori provides solutions that simplify how life science companies create, approve, and distribute promotional content for their global marketing operations. Based on years of experience helping our healthcare clients streamline their marketing efforts, we developed our product, Pepper Flow, to simplify the promotional review process so that companies can focus on being more efficient than ever before.   As our global client base continues to

Part-Time Operations Coordinator

Livly
Chicago
6 days ago
+12
Livly is hiring a Part-Time Operations Coordinator to join our quickly growing operations team! Residents using the Livly app will be relying on you to coordinate the delivery of all of our concierge services. You will be responsible for triaging customer and client inquires along with coordinating schedules and tasks for our Livly Concierges. If you’re highly organized, process oriented, and love the challenge of turning sticky situations into positive ones, this is the perfect role for you! 

Operations Associate

FourKites, Inc.
Chicago
6 days ago
+27
Onboarding carriers to our platform - sending and receiving files, using creativity to solve unique and changing problems, and setting up integrations. Participate in customer and carrier calls, taking notes and setting follow-up tasks and action items. Provide weekly updates on onboarding progress. Maintain accurate records in the CRM. Work cross-functionally with Marketing, Sales, and Engineering to streamline processes and improve our product. Complete strategic projects as assigned.

3D Printing Specialist

Dynamism
Chicago
6 days ago
Dynamism is a Chicago-based leader in 3D printing/additive manufacturing - a transformational and disruptive industry - and is hiring Specialists in 3D Printing. Our core focus is on long-term customer relationships and always giving the best expert advice. We train you. Passion about technology and great people skills are what you bring to the table.  We will train you all about 3D printing, what options are right for different customers, and

Automotive Field Rep - Chicago, IL

KAR
Chicago
1 week ago
+13
AutoVIN, The Automated Vehicle Information Network, provides professional field information and technology services that go beyond the boundaries of the competition. AutoVIN is looking for qualified Field Representatives to process data accurately and deliver actionable results in a timely manner. Primary duties include performing vehicle inspections and conducting floor plan audits of automobile dealerships. Field Representatives work independently in assigned geographic territory to perform AutoVIN field services, including inventory verification audits and both physical and mechanical inspections of vehicles.

Customer Operations Administrative Advocate

OppLoans
Chicago
1 week ago
+27
As a Customer Operations Administrative Advocate, daily activities will include managing inbound email communications through Salesforce and processing payments and refunds for customers. You will be one of the first users of the Service Cloud platform at the company, utilizing Email to Case functionality by responding to new and existing customers and assisting with questions regarding their account status or initiating common requests (i.e. skip a payment, ACH revocation, reschedule paydates). While distributing and facilitating workload amongst Customer Advocates throughout your day, you will also work closely with the Supervisors to ensure escalated email communications are appropriately handled. Working closely with the Finance department, you will also be responsible for ensuring all payments received by customers are properly notated in the system and accounted for. Similarly, you will also process refunds for customers and maintain records working with the Supervisors.

Client Services Manager

EMX Digital
Chicago
1 week ago
+35
We’re looking for a Client Services Manager based in Chicago to be an integral part of our Client Services Team. Once a sale is made, CSM’s are the number one point of contact for the client over the duration of the campaign. Ownership and accountability is crucial to nurturing client relationships and providing the best customer service in the industry. You’ll also be working closely with internal teams to ensure the deal points of each campaign are fully communicated and are being met. This is an opportunity to join one of the fastest growing companies in digital video advertising in the US.   

Support Lead

dscout
Chicago
1 week ago
+18
We are looking for a Support Lead to join our Customer Success team and build out a dedicated technical support function. Over the past 5 years, dscout’s Customer Success Team has built a reputation as trusted collaborators and dscout platform experts. As our company continues to grow and mature, we are enhancing our level of service and commitment to technical expertise by developing a team of specialized Support Associates. This new team will work in close collaboration with the Research Advisors on dscout’s Customer Success team. With Research Advisors delivering methodological expertise and Support Associates delivering technical knowledge and support - our solutions oriented dream team will ensure dscout customers have the best possible experience.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $38,489
Min: $30K
Max: $55K
Operations Associate $52,825
Min: $32K
Max: $85K
Office Manager $53,000
Min: $20K
Max: $102K
Technical Support $53,964
Min: $36K
Max: $90K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $59,357
Min: $40K
Max: $85K
Client Success Manager $67,339
Min: $37K
Max: $135K
Business Analyst $70,735
Min: $35K
Max: $124K
Customer Support Manager $72,457
Min: $37K
Max: $130K
Operations Manager $83,136
Min: $41K
Max: $150K
Business Intelligence Analyst $85,556
Min: $45K
Max: $135K
Senior Business Analyst $92,400
Min: $67K
Max: $125K
Sales Operations Manager $93,408
Min: $70K
Max: $167K
Marketing Operations Manager $98,740
Min: $50K
Max: $125K
Director of Customer Success $116,567
Min: $70K
Max: $181K
Director of Operations $118,370
Min: $80K
Max: $185K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+10
eCommerce, Marketing Tech
+16
Enterprise Web, Fintech
+16
Healthtech, Software

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech
Live your purpose. Work your passion.