Best Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

265

Director of Field Motivation

Pampered Chef
West Suburbs
6 days ago
Responsible for growing Pampered Chef’s U.S. business by building the active consultant base, increasing productivity, and developing sales leaders. She/he will have will have direct ownership of aligning compensation, incentives, recognition, and promotions to the consultant journey to drive sustainable consultant success. These areas are key levers in our business, and this leader will own assessing our current programs using quantitative and qualitative methods, developing a holistic future consultant experience that drives desired outcomes, measuring results, and refining as needed.

Director, International Expansion

Pampered Chef
West Suburbs
6 days ago
Director, International Expansion is a new leadership role reporting to the VP of International. This position will own the development and implementation of strategic plans to launch new markets (countries) and support the markets’ sustained growth following their launch. This role will have shared responsibility for all sales, marketing and consultant recruiting goals in the new markets. This role and will partner with home office functional teams to ensure the markets’ have the appropriate cross functional resources and support to enable their growth goals following the launch.

Operations Associate

Shiftgig
Chicago
6 days ago
+10
Use resources to engage current workers and/or secure new talent for unfilled shifts. Assist filling events two weeks in advance. Track success rate of different recruitment methods. Further Project Plans on various events. Flag troublesome events to Customer Success Managers when needed. Assess staff quality and on brand qualities/attributes. Manage re-engaging staff prior to events to ensure they will be attending. Monitor Specialists’ first shifts: confirming/preparing them. Sync with Customer Success Managers on projected activity. Monitor client-specific training completions (Bridge). Event-specific communication, schedule management (removing no-shows), compliance, etc. Support on-site events when appropriate.

Onboarding Specialist

Smokeball
Chicago
6 days ago
+28
Engaging regularly with clients to enhance the value of utilizing Smokeball software. Assessing client training needs and adjusting the pace and environment.  Delivering and facilitating client training sessions. Developing, maintaining, and improving training programs, materials, and quick reference guides.   Improving software usage through proactive communication. Handling day to day client issues including investigating client problems, determining the source, and recommending possible solutions. Collaborating and working with Account Managers to ensure clients are tracking toward ongoing success.  

Vice President, SaaS Operations

Sphera
Chicago
1 week ago
+17
Responsible for the successful operation of our Cloud platform, SpheraCloud, and the cross-coordination between Engineering, DevOps, IT infrastructure, and QA automation. Focus on improvement and predictability of client outcomes, processes, organizational growth, and efficiency across all functional teams. The VP of SaaS Operations reports to the CTO

Client Software Support Specialist

Smokeball
Chicago
1 week ago
+28
We are seeking a client-oriented problem-solver who’s excited to learn a new product and become an integral member of the Smokeball family. This Software Support Specialist will act as the first line of software support for our valued Smokeball clients by communicating with them regularly, troubleshooting their software problems, and approaching all client needs with a sense of urgency.

Client Success Manager

Returnly
Chicago
6 days ago
Returnly is looking for a Client Success Manager. As a Client Success Manager, you will work with our mid-market clients and be responsible for managing the overall client relationship and components of the client’s Returnly Solution. We are looking for a motivated individual who is an experienced leader, adept at developing strong relationships with clients at both the strategic and tactical level, while having the technical prowess for understanding all aspects of our solution. The role requires proactive engagement with our customers including strategic planning, relationship management and the ability to explain solutions to our customers to deliver product adoption and customer retention. This is not a sales position but a relationship management position. This person is ultimately responsible for owning the long-term relationship with our clients, and is motivated by client retention, providing business solutions and identifying opportunities to extend products and services into the client account. Additionally, they have the ability to wear multiple hats.

Technical Support Representative

Returnly
Chicago
6 days ago
We're looking for a highly organized go-getter and problem-solver who wants to delight our customers by delivering accurate and quick assistance while maintaining Returnly’s quality service experience. Our Technical Support team provides first-touch support to customers primarily via email with occasional phone calls. After comprehensive training on Returnly products, this candidate should be excited to play a pivotal role in supporting and maintaining the day-to-day operations of our diverse customer base. 

Client Service Executive

Bounteous
Chicago
1 week ago
+18
We are seeking a Client Service Executive who embodies our culture and builds relationships with our clients that encourage reliance on our products and services, greater client satisfaction, expanded accounts and opportunities, and improved client retention. 

Senior Network Engineer

DRW
Chicago
1 week ago
+30
As a Senior Network Engineer, you will have an opportunity to tout your extensive skills and abilities while helping solve complex network issues. You will be able to flex your network knowledge with in depth packet and protocol analysis. You will design and build new networks, create tools using Python, and support cutting edge trading industry networks. You will have a strong drive to learn and improve every year. You likely have a CCIE. You will harness your creative side for new technologies, documentation, improving operational efficiency and reducing operational risk. When it comes to new tech, you will research and evaluate new solutions using custom and commercial testing tools.

Desktop Systems Engineer

Agent Team Assistant

Compass
Chicago
1 week ago
+21
As a Team Assistant, you will provide support to an agent team lead at Compass, to ensure the team can focus on what they do best. Anticipating the needs of the lead and the team, you resolve operational and administrative issues before they arise. You represent the team, serving as a great first impression and the initial point of contact. You will be responsible for incoming requests, directing emails and calls to appropriate contacts, flow of

Technical Operations Analyst

Optiver
Chicago
1 week ago
+13
Optiver's Technical Operations team works closely with the Trading, Development, and Operations teams in an effort to keep a healthy balance between risk and reward in our production trading systems, while still facilitating consistent technical advancement. We firmly believe in balancing a safe, orderly production environment with profitability and sustainable growth.  As the Technical Operations Analyst, you will help us achieve that goal.

Client Support Specialist

BenchPrep
Chicago
1 week ago
+21
 Role Description:As a Client Support Specialist, you are responsible for providing first-touch support to customers via phone and email, creating and maintaining product support resources for our clients and acting as the internal “end user champion.”

Director of Technology

Mac Property Management, LLC
Chicago
1 week ago
Director of Technology The Director of Technology (“DT”) is our technology leader across a broad spectrum of IT requirements for a real estate development and affiliated property management company. The DT defines and delivers IT strategy, support, infrastructure, security and technical know-how across both network and software environments that support multiple business lines of the Company. He/she will lead an internal team of IT

Application Support Technician

Cooler Screens
Chicago
1 week ago
+10
Application Support Technician COOLER SCREENS | CHICAGO Cooler Screens is backed and led by some of the most prominent Chicago & Silicon Valley leaders, advisers, and investors and has developed a digital solution to transform a multi-billion dollar industry and positively affect the buying experiences of consumers in the US and beyond.  If you’re looking to get on the ground floor of the next digital revolution and Chicago tech success story –

Customer Success Associate

ReviewTrackers
Chicago
1 week ago
+26
ReviewTrackers is a rapidly-growing customer feedback platform trusted by tens of thousands of businesses. Using data, insights and technology, we partner with brands to ensure their customer’s feedback is being heard. We are seeking a self-motivated individual who wants to learn new things, contribute, and do the best work of their career.  The customer success team at ReviewTrackers serves as a hybrid of account management and customer support

Manager, Partner Success

ShopRunner
Chicago
1 week ago
As a member of the partner success team, you’ll tend to your own part of the portfolio of brands. In this new age of ShopRunner and new age of retail, we are assembling a team who can ensure we’re meeting client needs at the highest level possible, bringing new product ideas to life by way of perpetual feedback between retailer and our product and tech teams. Ultimately, we’re looking to tell the story of our value proposition by way of business reviews and relationships, bridged by data that becomes more sophisticated every day we continue to build our products.

Manager, Customer Support

DialogTech
Chicago
1 week ago
+26
We are looking for a Manager, Customer Support in our Chicago office to join the DialogTech team. This person will be responsible for leading, directing, motivating, and developing a team of Customer Success Specialists to deliver an extraordinary level of service to DialogTech customers.

Information Technology (IT) Professional

Truss
North Suburbs
1 week ago
+13
COMPANY Truss is a leading online marketplace to help small and medium sized business owners find, tour and lease space.  Our tech-enabled platform and our people help you find the right space for the best price in record time.   Our technology enables business owners to find the right space confidently by comparing spaces in our marketplace. Truss also offers dedicated brokers who act as the point person throughout the seamless process.  Plus,

Customer Success Leader - AMER

Ansarada
Chicago
1 week ago
+28
You will be responsible for building and developing our Customer Success team within the US, using your strong knowledge in Customer Success to provide thought leadership and guidance on best practices, whilst executing upon Ansarada's CS strategy. You will provide guidance and leadership and clarity to a fantastic team of CSM's and CSE's across North America.

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,379
Min: $30K
Max: $45K
Office Manager $52,600
Min: $20K
Max: $70K
Technical Support $53,891
Min: $36K
Max: $90K
Operations Associate $56,300
Min: $32K
Max: $96K
Desktop Support $57,607
Min: $45K
Max: $75K
Sales Operations Analyst $58,538
Min: $40K
Max: $85K
Client Success Manager $62,411
Min: $37K
Max: $115K
Customer Support Manager $70,975
Min: $37K
Max: $130K
Business Analyst $71,276
Min: $35K
Max: $124K
Operations Manager $83,759
Min: $41K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $93,125
Min: $67K
Max: $125K
Sales Operations Manager $93,695
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $115,875
Min: $80K
Max: $167K
Director of Customer Success $117,393
Min: $70K
Max: $181K
Vice President of Operations $173,818
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $241,769
Min: $135K
Max: $600K

Top Chicago Companies Hiring for Operations

+20
Professional Services
+16
Enterprise Web, Fintech
+23
eCommerce, Food

Chicago Startup GuidesSEE ALL

LOCAL GUIDE
Best Companies to Work for in Chicago
LOCAL GUIDE
Best Software Engineer Jobs in Chicago
LOCAL GUIDE
Coolest Offices in Chicago Tech
LOCAL GUIDE
Best Sales Jobs in Chicago
LOCAL GUIDE
Best Perks at Chicago Tech Companies
LOCAL GUIDE
Your Guide to Healthtech in Chicago
LOCAL GUIDE
Best Data Science & Data Analyst Jobs in Chicago
LOCAL GUIDE
Best Marketing Jobs in Chicago
LOCAL GUIDE
Best Design Jobs in Chicago
LOCAL GUIDE
How to Find a Job in Chicago Tech
LOCAL GUIDE
Top Chicago Startup Funding Rounds
LOCAL GUIDE
Women in Chicago Tech
Live your purpose. Work your passion.