Operations Jobs in Chicago | Built In Chicago

Operations Jobs in Chicago

259

Senior Customer Success Manager

BenchPrep
Chicago
6 days ago
+21
Description We're looking for an ambitious and tech savvy Senior Customer Success Manager to serve as a trusted advisor to a large portfolio of BenchPrep's key enterprise customers.  You'll partner with Account Managers to support and grow the relationship and work closely with other internal resources to make it happen.  You'll be responsible for product adoption, retention, and overall satisfaction. Responsibilities As a Senior Customer

Client Support Manager

BenchPrep
Chicago
6 days ago
+21
Role Description: As the Client Support Manager at BenchPrep you will be accountable for providing a phenomenal support experience to our enterprise clients.  This includes leading, supervising and mentoring our Client Support Specialists that are working with clients and product related issues – whether it's answering questions, troubleshooting issues or escalating customer alerts.  Additionally, you'll manage (and improve) the tools, processes

NOC Lead

CCC
Chicago
6 days ago
+24
The NOC Lead will perform security procedures, regular maintenance, and recommend policies to ensure compliance with regulatory and legal polices. This role is knowledgeable, at a senior level, in a multi-platform-operating environment. The person will lead the team to analyze and resolve infrastructure and connectivity issues in a timely and accurate fashion, with the assistance of operations and application teams as needed. The NOC Lead will help guide and develop end user training where required. The NOC Lead will also participate in the Major Incident Review process to provide monitoring details as requested.

Sr. Manager, Offshore & Provider Contracts

EXECUTIVE ASSISTANT

Sphera
Chicago
6 days ago
+17
The candidate should have a 3-5 years’ experience as an executive  assistant. The ideal candidate is a consummate professional who is highly organized, has extreme attention to detail and the ability to identify and resolve issues and implement changes, policies and procedures where necessary. This  individual must also be a highly resourceful professional that thrives in a fast- paced environment, has exceptional organizational skills, and is excellent at building working relationships. He/she must maintain the highest level of professionalism at all times and be able to handle a wide range of responsibilities.

Talent Partner

Hunt Club
Chicago
6 days ago
HUNT CLUB // TALENT PARTNER Chicago, IL Hunt Club is a new category of search firm. When it comes to hiring the best talent, relationships are everything. We believe the best talent comes from people you trust, so we built a platform and service to help unlock the world’s greatest network. We work with some of the most innovative companies in the world, helping them land top notch talent and build rockstar teams.   Who are we? Hunt Club is

Senior Manager, Process Improvement of Customer Se…

Zoro
Northwest Suburbs
6 days ago
+30
The Senior Manager, Process Improvement, Quality and Training is responsible for driving improvements thru the department and developing and implementing best practices around quality and training. The Senior Manager, Process Improvement, Quality and Training will develop and lead teams in multiple locations. This position will ensure the continuous improvement of customer service processes and agent performance.

Customer Success Analyst

LogicGate
Chicago
6 days ago
We are seeking an energetic Customer Success Analyst that has a passion for delighting customers by delivering winning solutions and support. We work with mid-market organizations and large enterprises in all verticals, especially Financial Services and Healthcare, with a focus on their GRC activities. This is a rare opportunity to play a key role in building a business and having a direct impact on driving customer adoption and expansion.

Customer Service Representative on Collections Tea…

OppLoans
Chicago
6 days ago
+20
Why OppLoans? Strong Growth and ProfitabilityOppLoans has grown 1,500 percent over the last three years, with 2018 marking the third year in a row we made the Inc. 500. We have originated hundreds of thousands of loans and will surpass $125 million of annual revenue in 2018. In 2019, we’re projected to exceed $200 million, all while maintaining strong profitability. Customers Love Our ProductOppLoans is committed to delivering a best-in-class

Account Manager

Mobile Doorman
Chicago
6 days ago
Position:Account Manager (Chicago-based) Job Description: Mobile Doorman, the leading white-label app solution for the multifamily industry, is looking for a Manager of Customer Experience to join our account management team in creating long-term, trusting relationships with our clients. If you are detail-oriented, love the culture and energy of a start-up, and sincerely care about the happiness level of clients then you will be a great fit with

Head of Trading

TopstepTrader
Chicago
1 week ago
+21
The Head of Trading is accountable for the profitability of Topstep’s proprietary retail futures and forex trading business. The ideal candidate is enthusiastic about working in a fast-paced environment embracing innovation and continuously improving. S/he will have a keen attention to detail and the ability to take ideas from concept to execution. We're looking for a self-starter who learns quickly, loves technology, and has proven problem-solving and people skills.

Receptionist

Reverb.com
Chicago
1 week ago
Reverb.com is looking for a Receptionist to ensure our Lakeview location remains a best place to work as we continue to expand. We need a self-starter who can innovate to promote efficiency and adapt to shifting priorities quickly. Someone who thrives in fast-paced environments and approaches challenges with a smile will do well in this role. This person will be in charge of day-to-day operations with the opportunity to take on larger projects

Receptionist

Showpad
Chicago
1 week ago
+17
We are looking for a Receptionist to work as a member of a Global Office Services Team supporting a 120 person and growing office. We are looking for a someone who is excited to provide day to day office support and working in a fast paced team

Client Director - CPG Clients

Numerator
Chicago
1 week ago
+10
The Client Director serves as a trusted advisor to our customers, ensuring they achieve success with Market Track solutions and maximize their return on investment - leading to strong renewal rates and growth across our portfolio of products. The Client Director is responsible for understanding customer business objectives, leading frequent discussions with senior executives across Sales, Marketing, Merchandising, and Analytics to confirm value and discover new needs. The Client Director will work with the Market Track Sales team to expand our customer footprint and partner with our Product and Solutions Consulting teams to ensure clients get the most from our game-changing insights and products.

Distribution Operations Manager

Farmer's Fridge
Chicago
1 week ago
Oversee day-to-day distribution operations which includes our delivery and field service teams. This will include scheduling work orders, coordinating installations, managing the final fridge QA process, and removing roadblocks associated with delivery operations. Build strong feedback loops from the overnight shift to the daytime shift. You will communicate initiatives across the distribution team and achieve alignment and follow through from employees. Manage a diverse group of individuals across various teams. Efficiently dispatch Field Technicians. You will be the point of contact for Field Technicians, IoT and Customer Service for field work orders. Manage inventory and assist in tracking our assets as they move across locations. Maintain and input critical data into various systems.

Support Administrator

Uptake
Chicago
1 week ago
+23
What We Do Uptake helps industrial companies digitally transform with open, purpose-built software that delivers outcomes that matter. Built on a foundation of data science and machine learning, our vision is to create a world that always works — one where the machines and equipment we depend on daily don’t break, and industrial companies are once again the creators of economic growth and opportunity. Responsibilities: Maintain mostly open

Systems Administrator

Director, Uptake.org

Executive Assistant

Operations Analyst

Farmer's Fridge
Chicago
1 week ago
As an Operations Analyst at Farmer’s Fridge, you will help tackle some of our biggest operational challenges, working as a cross-functional problem-solver and project lead.

Senior Customer Support Analyst

STATS
Chicago
1 week ago
+16
Provide technical support & oversight for urgent client issues. Manage non-urgent issues, partnering with engineering, account management, technical account management. Advocate for customer by pushing for swift resolutions. Share insights and ideas to continuously improve support processes to ensure customer satisfaction. Partner with Account Team to respond to prospect inquiries. Execute new customer installations. Use your deep STATS product & process knowledge to build exhibits for new customer contracts. Become product experts; drive support training programs for on boarding of support team. Partner with product team and account managers to develop and deliver data feed enhancement announcements to customers. Participate in rotating on-call responsibilities to ensure customer complaints are resolved quickly 24/7/365.

Sales / Implementation Engineer

Keeper Security, Inc.
Chicago
1 week ago
Working directly with customers on the implementation, rollout and ongoing support of our Enterprise software. Communicating with Engineering team members, sales and marketing to solve customer issues. Troubleshooting Keeper software and other IT infrastructure. Testing and building cloud-based deployment tools on Amazon AWS, Google Cloud. Creating technical documentation for customers and internal teams.

Director of Operations

Compass
Chicago
1 week ago
+21
As Director of Operations at Compass, you are a talented and sought after business professional, who is passionate about introducing technology to real estate and is excited to manage and continue to build a best in class Operations team while reporting directly to the General Manager of Chicago. You will ensure operational excellence, strategic planning, and enable the rapid growth of these vital teams. You will work closely with functional

Client Operations Analyst

NextCapital
Chicago
1 week ago
+11
JOIN OUR TEAM NextCapital is seeking a Client Operations Analyst to support senior investment professionals in the management and oversight of the firm's investment management process. The individual fulfilling this position will assist the Service Delivery team in monitoring transactions and advice; support operations, sales and client efforts; coordinate with the portfolio management and Technology groups to ensure quality of the investment

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $37,505
Min: $33K
Max: $42K
Technical Support $49,095
Min: $36K
Max: $86K
Office Manager $50,533
Min: $20K
Max: $65K
Desktop Support $58,500
Min: $45K
Max: $75K
Operations Associate $58,563
Min: $37K
Max: $96K
Sales Operations Analyst $58,600
Min: $40K
Max: $80K
Client Success Manager $60,863
Min: $40K
Max: $93K
Customer Support Manager $66,821
Min: $37K
Max: $130K
Business Analyst $69,288
Min: $35K
Max: $124K
Operations Manager $86,929
Min: $55K
Max: $150K
Business Intelligence Analyst $86,933
Min: $45K
Max: $135K
Senior Business Analyst $92,500
Min: $67K
Max: $125K
Sales Operations Manager $92,681
Min: $70K
Max: $167K
Marketing Operations Manager $103,422
Min: $80K
Max: $125K
Director of Operations $117,667
Min: $85K
Max: $167K
Director of Customer Success $119,346
Min: $70K
Max: $181K
Vice President of Operations $177,800
Min: $130K
Max: $245K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $204,750
Min: $150K
Max: $275K

Top Chicago Companies Hiring for Operations

+22
eCommerce, Retail
+16
Enterprise Web, Fintech
+20
Professional Services
+16
eCommerce, Events

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