Operations Jobs in Chicago

300

Customer Success Manager

Pricefx
Chicago
1 week ago
+26
We are a young and unconventional software company created in 2011 by experienced pricing software and pricing consulting professionals. Our vision is to become and stay the leading SaaS pricing and CPQ solution provider. We are an agile company that brings good ideas to life quickly and is committed to market-driven innovation. Our solutions are very flexible allowing us to support a diverse customer base across industries and sizes with brands

Senior Customer Success Manager

Hologram, Inc.
Chicago
1 week ago
+24
About Hologram We help connect anything to the internet. Whether that’s with a Hologram SIM card and our cellular network or with our Nova modem and our cloud toolkit. We’re leading ubiquitous connectivity, security, and flexibility in IoT with our software-defined network. We’re backed by Drive Capital and Bullpen Capital — and are continuing to grow and expand. It’s with that in mind that Hologram is looking for a Senior Account Manager to

Customer Success Engineer

Hologram, Inc.
Chicago
1 week ago
+24
About Hologram   We help connect anything to the internet. Whether that’s with a Hologram SIM card and our cellular network or with our Nova modem and our cloud toolkit. We’re leading ubiquitous connectivity, security, and flexibility in IoT with our software-defined network. We’re backed by Drive Capital and Bullpen Capital — and are continuing to grow and expand. What is this role? As a Customer Success Engineer, you will be responsible for

Customer Success Manager

Hologram, Inc.
Chicago
1 week ago
+24
About Hologram We help connect anything to the internet. Whether that’s with a Hologram SIM card and our cellular network or with our Nova modem and our cloud toolkit. We’re leading ubiquitous connectivity, security, and flexibility in IoT with our software-defined network. We’re backed by Drive Capital and Bullpen Capital — and are continuing to grow and expand. It’s with that in mind that Hologram is looking for an Account Manager to join our

Strategic Sourcing Lead

Tovala
Chicago
1 week ago
The Procurement Lead is an integral role for Tovala’s production team responsible for securing the best quality products (raw, prepared, and packaging goods) for our production facility at the most competitive price points allowing us to continue exceeding customer expectations.  This person will plan, develop, and execute the procurement of food and packaging ingredients on a company scale coordinating between locations as we grow using

Office Manager

Tovala
Chicago
1 week ago
The Office Manager role is integral to ensuring the office is running smoothly which includes employees feeling supported and cared for while they are working and Tovala’s culture is embedded and well represented the moment someone walks in the front door.  He or she is a positive, energetic, and organized person ready to meet the deadlines of fast paced business. Leadership Responsibilities in the following areas: Anticipate the needs of the

IT Site Manager

The Trade Desk
Chicago
1 week ago
+36
The IT Site Manager is responsible for administering, managing and supporting IT services at a given site or collection of sites in the region, primarily through face to face interactions as well as telephone & remote support. The successful candidate will be expected to work in a hands-on capacity as well as leverage direct staff and/or third-party resources as applicable. Excellent customer support and a willingness to roll up your sleeves will be critical for success. The position requires broad IT understanding in desktop hardware, networking principals, OS, management systems, productivity applications, telephony and desktop support to meet the IT department service level objectives. From time to time, the position may include some short term travel to sites in the region for project related activities.

Office Coordinator

project44
Chicago
1 week ago
+39
Greet and direct all visitors, including vendors, clients and job candidates. Receive, screen all incoming phone calls and transfer them appropriately.  Tidy and maintain the office general areas and conference rooms. Collect mail and distribute appropriately, track packages, order and direct gifts. Manage office supply inventory and snack supplies. Assist in maintaining office technology (phones, TVs, internet, etc.). Perform other general office support functions as needed.

Customer Success Specialist

project44
Chicago
1 week ago
+39
We are looking for a Customer Success Specialist to support our amazing customers! You will be accountable for making sure our customers have world-class customer experience. This is a critical role in the organization and embodies on of our core values to Obsess over the Customer. You own the success from implementation through the ongoing lifecycle of the relationship. This requires working across the organization including, but not limited to, the following functions: customer business reviews, ongoing feedback loop to Product, and customer education.

Customer Success Manager

project44
Chicago
1 week ago
+39
We are looking for a Customer Success Manager to support our amazing North American customers! You will be accountable for making sure our customers have world-class customer experience. This is a critical role in the organization and embodies on of our core values to Obsess over the Customer. You own the success from implementation through the ongoing lifecycle of the relationship. This requires working across the organization including, but not limited to, the following functions: customer business reviews, ongoing feedback loop to Product, and customer education.

Bilingual Concierge (English/Portuguese), Customer…

Rocketmiles
Chicago
1 week ago
+23
Is fluent in spoken and written English as well as Spanish or Portuguese. Displays overall well-roundedness and general talent in order to pick up duties quickly with accuracy and contribute ideas for improvement. Shows an analytic approach to problem solving, and can make data-driven recommendations for improvement. Has experience in customer service, high-end retail, administrative assistance and/or hospitality. Is entrepreneurial and able to take ownership.

Client Success Analyst, Political

Civis Analytics
Chicago
1 week ago
+31
As a Civis Analytics Client Success Analyst, you will be responsible to partner with a named list of Civis Analytics clients to enable their successful use of our software in driving their business objectives. We target clients across a broad range of industries, including corporations, non-profits, and political campaigns. As the face of Civis Analytics to your clients, you will drive client projects while both proactively and reactively managing day-to-day relationships with your client contacts. This role is located in Chicago and will report to the Lead, Client Success.

Network Operations Specialist

Outcome Health
Chicago
1 week ago
+15
Responding to customer questions via phone and email. Helping our customers troubleshoot their offline devices. Listening and responding to customer needs for product development. Collaborate with other departments to escalate work when necessary. Clearly document and resolve issues in Salesforce.

Customer Support Specialist

Outcome Health
Chicago
1 week ago
+15
You are a customer service expert that will serve as the face of our mission-driven organization. You’ll partner with our internal teams and members to deliver long-term solutions that will improve the connectivity of our devices to drive impact and action. As the first responder, it is essential that you are proficient at managing competing priorities and resolving issues as efficiently as possible. You have a passion for complex problem solving and thrive in a culture of innovation. You understand that our technology platforms must be connected and fully operational in order to deliver on our mission of activating the best health outcomes for patients. You take ownership of that responsibility every day.

VP of Cloud Modernization

Solstice | Kin + Carta
Chicago
1 week ago
+48
Solstice | Kin + Carta is an innovation and emerging technology firm that helps Fortune 500 companies seize new opportunities through world-changing digital solutions. As strategists and consultants, we help organizations evolve their digital strategy to solve mission-critical problems. As designers and developers, we build incredible hardware and software solutions that transcend a standalone product and transform an organization’s relationship

Client Support Lead

Lumere
Chicago
1 week ago
+42
As Client Support Lead, you will be responsible for providing white-glove client support to our end-users. You’ll manage customer requests end-to-end, leveraging technical expertise and internal resources to identify user issues and perform appropriate troubleshooting in a timely, friendly manner. You will also monitor client support data and drive opportunities to improve our client support operations and overall user experience. The successful

Operations Analyst

Codal
Chicago
1 week ago
+36
Codal is a user experience design and development agency with a focus on blending an Agile process with the latest technologies. Our clientele has ranged from small business to the Fortune 100, but our philosophy has always remained the same: to empower brand visibility and deliver the most elegant web and mobile solutions possible. What you will do: Proactively identify, manage, and drive efficiency with key operational processes to ensure

Operations Specialist - Recruiting

Optiver
Chicago
1 week ago
+29
Optiver’s Recruiting team is looking for an Operations Specialist to support the team’s hiring strategies and processes. You will be on the front line of candidate experience, while driving operational efficiency. If you: Love all things data, tools, and processes Take pride in doing even the little things well Don’t settle with what is, but continuously question if something could be better Are a confident communicator and strong relationship

Senior Underwriter - Personal Lines

Kin Insurance
Chicago
1 week ago
+32
About Kin: At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it. Kin Insurance is an insur-tech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in

Underwriter - Personal Lines

Kin Insurance
Chicago
1 week ago
+32
About Kin: At Kin, we’re looking for self-motivated thinkers ready to make a change for our customers. We value tackling challenges and breaking down walls – but being chill about it. Kin Insurance is an insur-tech startup that sells affordable, user-friendly homeowners insurance. Unlike many startups that gather users and figure out how to be profitable later, we are selling a product that homeowners need and depend on now. We’re innovating in

Operations salaries in Chicago

Job Title Average Salary Salary Range
Customer Support Rep $42,522
Min: $28K
Max: $62K
Operations Associate $50,365
Min: $30K
Max: $85K
Office Manager $54,170
Min: $20K
Max: $102K
Desktop Support $61,841
Min: $45K
Max: $102K
Technical Support $61,897
Min: $36K
Max: $160K
Sales Operations Analyst $67,300
Min: $40K
Max: $150K
Customer Support Manager $72,852
Min: $37K
Max: $130K
Business Analyst $73,684
Min: $35K
Max: $180K
Client Success Manager $77,543
Min: $37K
Max: $140K
Operations Manager $83,811
Min: $41K
Max: $150K
Business Intelligence Analyst $83,954
Min: $45K
Max: $135K
Marketing Operations Manager $94,477
Min: $50K
Max: $125K
Senior Business Analyst $95,252
Min: $67K
Max: $135K
Sales Operations Manager $95,537
Min: $70K
Max: $167K
Director of Customer Success $120,525
Min: $70K
Max: $190K
Director of Operations $128,268
Min: $82K
Max: $220K
Vice President of Operations $180,765
Min: $130K
Max: $250K
Vice President of Care $188,250
Min: $175K
Max: $210K
COO (Chief Operating Officer) $209,932
Min: $60K
Max: $600K

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