Client Success Jobs in Chicago

119

Account Manager

PrintWithMe Inc
Chicago
1 hour ago
Are you an organized, client-facing problem-solver with a knack for making your customers successful at adopting new technology?  Are you quick to learn new technologies and improve systems and processes? If you are nodding "yes" right now, you should strongly consider applying to our new Account Manager role and becoming a key member on our team. You will join PrintWithMe at the ground level (just 10 employees right now), and help us realize

Customer Experience Associate

Home Chef
Chicago
3 hours ago
+10
Home Chef is building new ways to navigate the booming meal kit delivery industry. Our team is a unique mix of creators, chefs, entrepreneurs, and trailblazers and we’re growing quickly. Our customer-first mentality, combined with a zest for supporting our peers, helped us bring home Built in Chicago’s Startup of the Year Moxie award in 2017. If you’re ready to be part of the action, we’re ready to connect with you. There are no limits to where

Loan Servicing Assistant Manager

Guaranteed Rate
Chicago
5 hours ago
Our one goal is to be an advocate for our Customers and lead them through the mortgage servicing process.  If you’re someone with mortgage experience looking for a challenging career at a growing company look no further!  The individual awarded this role will participate in and assist in the day to day management of our mortgage loan servicing department and oversee/implement policies and procedures to enhance our borrower experience.  The ideal candidate will possess extensive customer service experience, some escrow management, and some general mortgage servicing, including collections and related litigation experience. Additionally, qualified candidates should be familiar with all governing regulations, laws, and best industry practices.

Executive Client Coordinator

Account Manager

Account Manager/Insurance

Customer Service Specialist

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Implementation Project Manager

Yello
Chicago
5 hours ago
+24
About The Role The Implementation Project Manager will work with our Implementation Consultants, Integration Consultants and client project managers/project teams to ensure successful on-time delivery of client partner implementations.  The Implementation Project Manager will have oversight for multiple client implementations, and acts as a point of escalation for internal staff and client resources to address issues, identify and communicate

Implementation Consultant

Customer Success Manager

Senior Customer Success Manager

Customer Success Associate

Hireology
Chicago
5 hours ago
+16
The Customer Success Associate will work alongside a team of Associates to provide both proactive and reactive support to our customer base. This individual will not own a book of customers but, instead, will share responsibility for providing strategic support to our customer base along with his/her team. Ultimately this individual will be tasked with helping our customers effectively utilize the Hireology platform/process which, by result, will lead to better hiring decisions.

Agent Success Coordinator

Compass
Chicago
6 hours ago
+21
You will work closely with 3 leading agent(s), providing real estate related support, using our best-in-class technology. You will be responsible for managing incoming requests, preparing and creating marketing collateral, appointment setup and more. In this role you’ll develop a nuanced understanding of each Agents’ business and operational needs.

Regional Manager, Agent Success

Compass
Chicago
6 hours ago
+21
As the Agent Operations Manager for Compass, you will lead our growing Agent Operations team as they manage the operational experience for our Agents. You constantly think of ways to improve the workflow and efficiency of not only the Agent Operations team, but of the agents as well. You play a critical role in maintaining agent care and retention, a competitive advantage for Compass. Along with many others, some key responsibilities will include developing efficient processes, integrating support across teams, and designing and implementing new services. You strive to deliver excellent customer service and are continuously looking to improve. Acting as a leader, you motivate and mentor your team members, and synthesize from across the different functions who provide services for our agents.

Dedicated Advisor, Client Success

Lumere
Chicago
6 hours ago
+12
As a Dedicated Advisor, Client Success you will be responsible for managing Lumere’s enterprise client relationships and creating a next generation state of value-based care through the adoption and integration of Lumere’s solutions. He/she will serve as an advisor by partnering closely with our clients to understand their pain points and inefficiencies, and collaborating with our internal teams to create insights and drive value. Additionally, he/she will be the main point of contact for assigned clients, delivering exceptional service and driving high levels of client engagement and satisfaction.

Customer Care Trainer

Grubhub
Chicago
15 hours ago
+23
Got a taste for something new?   We’re Grubhub, the nation’s leading online and mobile food ordering company. Since 2004 we’ve been connecting hungry diners to the local restaurants they love. We’re moving eating forward with no signs of slowing down.   With more than 85,000 restaurants and over 15.6 million diners across 1,600 U.S. cities and London, we’re delivering like never before. Incredible tech is our bread and butter, but amazing people

Data Operations Associate

Account Specialist, Enterprise Accounts

Account Advisor

Account Advisor (Mandarin- Speaking Preferred!)

Operations Specialist

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Agent Success Manager

Compass
Chicago
22 hours ago
+21
As a member of our Agent Operations Team, you will oversee the agent experience at Compass, collaborating across departments to provide best-in-class agent support. As an in-house brand ambassador, you’ll work with our talented team of marketing strategists, graphic designers, product engineers, and real estate experts to anticipate agents’ needs and develop innovative solutions. You’ll develop a nuanced understanding of agents’ businesses and operational needs and will work closely with Compass leadership to continuously improve our agent resources and offerings. The Agent Operations Team is an integral part of the Agent Management, Operations, and Human Capital efforts at Compass.

Strategic Account Manager

Jellyvision
Chicago
1 day ago
+28
JELLYVISION LAB NEEDS AMAZING STRATEGIC ACCOUNT MANAGERS

Client Success Associate

Lumere
Chicago
2 days ago
+12
As a Client Success Associate, you will be responsible for supporting our internal client success team in driving engagement, satisfaction, and business development within Lumere’s enterprise accounts. He/she will develop as an advisor and begin to manage core accounts using data to identify and measure opportunities for Lumere to drive value with our solutions. You will also partner closely with our Implementation team to run training programs for new clients/users and generate upsell leads for sales. The successful candidate is a strategic, forward thinker and doesn’t shy away from helping our clients find creative ways to drive change within their healthcare system. Building relationships and creating customer delight is what he/she lives for, and will go above and beyond to turn the average client into a raving advocate.

Bento Customer Success/Support

Bento for Business
Chicago
2 days ago
+12
THE OPPORTUNITY: At Bento, we believe that there’s a better, more inclusive way for small businesses to access the financial services they need. A key component of our strategy is to provide world-class support to our customers to ensure they’re getting the most out of our products. We genuinely care about our customers and are dedicated to providing them the best possible product and experience at each and every touchpoint. To help execute on

Member Solutions Representative

FTD Companies
Chicago
2 days ago
+18
You will act as the strategic advisor with FTD Florist Members, which will include: increasing retention rates, enhancing Member services, and creating a positive membership experience. You are responsible for showcasing the value and ROI the Members are receiving, as well as resolving any root-cause issues that led to the cancellation request. At the heart of our business is our Members; you are obsessive and unwavering in your commitment to ensuring your Members success.

Seasonal Customer Service Representative

Client Services Associate

Sterling Trading Tech
Chicago
2 days ago
+17
Financial Technology Client Services Rapidly growing financial technology firm looking to expand its Client Services team. We provide software and trading technology to financial institutions and professional traders around the world. We're looking for a self-motivated individual with excellent communication skills and a working knowledge of the trading industry. The position offers tremendous upside and opportunity for advancement for the right

Manager - Customer Experience, Strategy

West Monroe Partners
Chicago
2 days ago
+20
Manager - Customer Experience, Strategy 222 W Adams St, 11th Floor Chicago, Illinois, 60606 United States West Monroe isn’t a start-up consulting firm, but we act like one. From day one, our people have the opportunity to make a definitive personal impact for their clients and their careers. What does this mean? It means we seek out the best of the best, and then we challenge them to make us better. If you are looking to be a “behind the scenes”

Client Success Representative

Infutor Data Solutions
Chicago
3 days ago
The Client Success Representative is the a critical member of the Customer Success Team, providing support to one or more Infutor Account Manager, and an assigned portfolio of clients. This position reports to the VP of Customer Success, and may require quarterly travel to meetings/training which take place in the Chicagoland area.

Account Management Executive

Infutor Data Solutions
Chicago
3 days ago
The Account Management Executive serves a critical function within the Customer Success Team to establish partnerships with existing and emerging Fortune 5000 companies. Through relationships and deep account knowledge, the Account Management Executive brings higher value to their customers, helping them work smarter through Infutor's product and service solutions.

COLLECTIONS SPECIALIST

Centro
Chicago
3 days ago
+28
The Collections Specialist will be reporting to the Collections & Credit Risk Manager. The Collections Specialist will support the department in the processing of the company’s outstanding account receivables while managing an acceptable DSO. This position will provide backup assistance for the collections team when needed, researching payment issues, monthly account reconciliations, reporting, projects, and collections. The Collections Specialist will work closely with internal and external customers on finance projects and will provide additional backup if needed. This role requires strong attention to detail, an understanding of accounting principles including revenue recognition, accounts receivable and cash application, problem-solving and negotiation, and an ability to work under tight deadlines and manage multiple tasks. Able to demonstrate flexibility, tactfulness and handle a high volume of work.

Client Manager - Benefits Administration

bswift
Chicago
3 days ago
+16
Update requirements with all population, plan and system changes. Consult clients on system functionality and document decisions to support administration. Identify needs for custom processes and develop procedures to meet unique client demands. Help manage and configure the system as needed for benefit program changes/acquisitions. Test new and existing system functionality to ensure accuracy of client system configuration.    Lead clients through acceptance testing, provide test plans and test cases. Participate in broad testing of platform-level release cycles. Work with third party vendors to define and test file specifications.

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