Client Success Jobs in Chicago

127

Customer Service Representative

FTD Companies
Chicago
5 hours ago
+18
Purpose of Position: Professionally assist our Member Florists with statement questions and order disputes.

E-Commerce Specialist

Client Operations Analyst

NextCapital
Chicago
12 hours ago
+11
JOIN OUR TEAM NextCapital is seeking a Client Operations Analyst to support senior investment professionals in the management and oversight of the firm's investment management process. The individual fulfilling this position will assist the Service Delivery team in monitoring transactions and advice; support operations, sales and client efforts; coordinate with the portfolio management and Technology groups to ensure quality of the investment

Customer Success Manager

SwipeSense
Chicago
12 hours ago
+20
WHO WE NEED: We are looking for a passionate Customer Success Manager who will partner with and ensure the long-term success of our healthcare customers. At SwipeSense, we build products that help save lives, and in turn you should be excited to imagine and integrate best-practices for optimizing outcomes both for our customers and the patients they serve. We have a small, tight-knit team and are looking for members who are wholly devoted to

Senior Customer Success Manager

Hireology
Chicago
19 hours ago
+16
Hireology’s technology empowers businesses to build great teams.  Over the last seven years, we’ve grown from a startup to a market-leading organization with over 150 team members, and we’ve created an award-winning culture that makes this company an amazing place to work. It’s with that in mind that Hireology is looking to add a member to the Customer Success team. The Senior Customer Success Manager will focus on building strong, trusted

Senior Creative Account Manager

Groupon
Chicago
21 hours ago
+10
  Do you approach creative work with an organizational mindset?   Groupon’s mission is to become the daily habit in local commerce and fulfill our purpose of building strong communities through thriving small businesses by connecting people to a vibrant, global marketplace for local services, experiences and goods. In the process, we’re positively impacting the lives of millions of customers and merchants globally. Even with thousands of

Market Manager, Getaways

Onboarding Specialist

Senior Merchant Success Specialist - Groupon Goods

Senior Global Customer & Merchant Engagement Manager

Enterprise Operations Account Manager

Account Manager

Vendor Account Manager - Groupon Goods

Load 4 more jobs8 jobs at Groupon

Account Manager - Technical Experience

Aclaimant
Chicago
21 hours ago
aclaimant is seeking an account manager to support our current client base and respective licensees. The account manager will be responsible for maintaining and growing partner relationships while providing first-class support to existing clients and prospects. This individual will work alongside the sales and account management teams by maturing relationships with aclaimant partners.  The relationship manager will be responsible for advocating

Account Manager

Rewards Network
Chicago
1 day ago
+12
The Account Manager will serve as the main business contact and resource for existing clients within a defined territory, meeting on a regular basis to review reporting, address any concerns, and help further enhance the relationship. As part of the sales team, the Account Manager is there to ensure client satisfaction through retention and renewals of contracts, and continue conversations about our products and services that add value to their

Client Implementation Specialist

GoHealth
Chicago
1 day ago
+20
Manage assigned block of new group and renewal business on a monthly basis to ensure timely and accurate completion of client implementations. Oversee entire end-to-end post sale implementation process for assigned block of business. Become fully knowledgeable of all carrier implementation requirements to ensure quality submissions. Uncover key carrier contacts and develop solid carrier relationships. Stay abreast of carrier process updates. Attend carrier implementation trainings. Build and configure client online benefit portals and conduct end user testing Act as a subject matter expert in client online benefit portals. Effectively develop, update and deliver system training and demonstrations to end users when initially on boarded as clients. This includes employee enrollment assistance and employer technical assistance.

Member Services Agent

GoHealth
Chicago
1 day ago
+20
A GoHealth Member Services/Retention Agent provides support and services clients who have purchased and enrolled in different products/policies with GoHealth. The agent will help resolve different complaints and escalations members may have. The agent must demonstrate the ability to work well with customers and other team members. Answer questions regarding billing, how a product works and what services are available. Make out bounds in order to reach out to existing members to offer support or answer any questions or inquiries.

Training Manager

project44
Chicago
1 day ago
+15
project44 is revolutionizing the freight and logistics industry by applying cutting edge technologies to automate the entire lifecycle of freight shipments including quoting, scheduling, and real-time visibility. project44’s network of APIs is capable of optimizing the shipment lifecycle, empowering companies to deliver the best customer experience possible, and provide up to date data while cutting costs along the way. The project44 Training

Director-Portfolio Management

Farmer's Fridge
Chicago
1 day ago
A type A go-getter is hungry for growth, with a track record of portfolio and account management in a fast-paced QSR, CPG or B2B services setting. You thrive in supporting existing partners and expansion opportunities. A leader who can design and implement vertical-specific strategies that deliver growth. A numbers lover, you follow the performance of the portfolio closely and you own the accounts like they are your own business. You love the way a booming portfolio looks and become obsessed with figuring out the secret sauce to grow your business. You have a track record of managing across teams to ensure execution of your strategy, in an open and collaborative way. You are an inspirational leader that manages and coaches your team. A great listener who can build a strategic relationship with clients. You really, really like to get stuff done. 

Account Supervisor

The Marketing Store
Chicago
1 day ago
We are looking for an Account Supervisor to lead project teams to develop and deliver strategic, creative, flawlessly executed solutions to clients’ business and marketing challenges. The Account Supervisor will manage and begin to lead, the agency’s day-to-day relationships and with key client contacts. This position is a key player in a high performing, collaborative team of talented, trained, and motivated individuals.

Operations and Product Support Associate

Package Zen
Chicago
2 days ago
We are hiring Operations and Product Support Associates to grow our Operations Department as we quickly expand our customer base. This early career position is well suited for a recent college graduate with some relevant work exposure. As an Operations and Product Support Associate you will gain a deep understanding of our customers and of how Package Zen works. Excelling in this role would put you in a great position to move into more senior

Customer Success Manager

CCC
Chicago
2 days ago
+22
Job Description Summary The primary objective of the Customer Success Manager is to work with the GVP and MAM’s as well as the client in addressing operational and service management issues associated with the Major Account Group. This role is also a subject matter expert in CCC products and in expressing their value propositions   Job Duties Supports MAMs in meeting specific client needs in managing an account. Acts as interface among MAMs,

Customer Success Manager

Director of Customer Success

ActiveCampaign
Chicago
2 days ago
+15
You will lead a team of experienced managers, and together, execute a customer success strategy that is growing in global reach. You will work closely with Sales and Product Support leaders to ensure an excellent customer journey. You will own the retention goals and strive to ensure cross-sell and expansion opportunities are achieved across the customer base.

Manager, Customer Success

Director of Customer Support

Account Manager - Spanish Speaking

Customer Success Manager

Relativity
Chicago
2 days ago
+21
The Customer Success Manager is responsible for monitoring customer data to identify and address potential issues. His/Her responsibilities include (but are not limited to): onboarding new products, introducing new features, overseeing the upgrade process, and ensuring the resolution of customer issues.

Service Desk Analyst

Pre-Sales Engineer

Revenue Cycle Specialist

Tempus
Chicago
2 days ago
+10
We are looking for a Billing and Reimbursement Specialist to join our rapidly growing Reimbursement Team.

Patient Access Specialist

Director of Client Success

Civis Analytics
Chicago
2 days ago
As the Director of Client Success at Civis you'll lead the team responsible for creating a world-class experience for our customers - from solution to success. Your team will ensure that customers get the right solution of software and services, are effectively on-boarded and are getting maximum value from our solutions and services provided.

DIR, CLIENT DEVELOPMENT

Centro
Chicago
2 days ago
+28
Centro is looking to hire a Director of Client Development in Chicago, who will be responsible for leading and cultivating a digital media sales team with large revenue growth responsibilities, as well as building and managing ongoing client relationships. The Director of Client Development works with agency teams or brands directly to grow the footprint within specified geographical areas. Their responsibility will be to grow and lead the team of Account Leads in breaking down doors for business growth, by selling through Centro’s technology and services offerings.

DIGITAL MEDIA ASSOCIATE

Centro
Chicago
2 days ago
+28
Reporting into the Manager, Client & Media Services in the region, the Digital Media Associate is a position centered on providing support to the digital media team, primarily responsible for ensuring campaigns are executed with accuracy and meeting the goals and objectives the client set forth. This includes, assisting with completion of RFP’s, coordinating successful campaign launch, overseeing pacing and delivery, and helping with reporting and optimizations. An understanding of how Centro creates a “Raving Fan” culture among its clients is a must!

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