Customer Success Jobs in Chicago

126

Customer Success Associate

Hireology
Chicago
3 hours ago
+19
The Customer Success Associate will work alongside a team of Associates to provide both proactive and reactive support to our customer base. This individual will not own a book of customers but, instead, will share responsibility for providing strategic support to our customer base along with his/her team. Ultimately this individual will be tasked with helping our customers effectively utilize the Hireology platform/process which, by result, will lead to better hiring decisions.

Customer Success Analyst

LogicGate
Chicago
9 hours ago
LogicGate is a venture-backed, Chicago-based technology company on a mission.  We believe easy-to-use, flexible technology can alter the trajectory of an organization and improve the lives of its employees. It’s this very spirit that drives us to build and deliver a SaaS platform that brings unprecedented clarity, collaboration, and accountability to our clients’ governance, risk, and compliance (GRC) processes. Join our fast-growing, passionate

Sales and Success Development Representative - Ent…

Hireology
Chicago
11 hours ago
+19
Proactively reaching out to customers (via phone and email) to provide suggestions on how to best utilize the Hireology platform for greatest business impact. Partnering with Customer Development Account Representatives to set qualified appointments and gain sales techniques and best practices. Reactively responding to inbound customer support requests. Maintaining and growing revenue by creating meaningful value for the customer. Demonstrating commitment to our customer base through the highest level of responsiveness. Consistently meet or exceed goals and metrics on a daily, weekly, monthly basis.

Client Relationship Manager

bswift
Chicago
16 hours ago
+16
The Client Relationship Manager (CRM) is directly responsible for helping bswift meet and exceed client expectations by supporting consumers on our best-in-class HR software and services.  The Client Relationship Manager (CRM) will manage the strategic relationships for direct, large-market clients.

Contract Agent

Health Concierge

Business Development & Marketing Manager

IrishAngels
Chicago
17 hours ago
IrishAngels seeks a detail-oriented, highly organized, and enthusiastic team member who is interested in playing an important hands-on role in continuing to build IrishAngels into a successful investment group while learning the venture capital industry firsthand. A strong background in marketing, business development, or similar field plus three years of work experience is required. The Business Development & Marketing Manager role is a part

Director, Client Solutions

EMX Digital
Chicago
18 hours ago
+35
Seeking a Director level researcher that has proven experience with relationship based business development, is passionate about analyzing data, drawing insights and writing compelling stories that persuade, educate, and/or recommend.The right fit will join a driven and curious team of researchers that embrace change and stay one step ahead.  The ideal candidate will be able to work in our Bloomington (Minneapolis) office or be willing to relocate to the areas.  May consider candidates in or near our Cincinnati or Chicago office. 

Sales Support Coordinator

Paylocity
Chicago
23 hours ago
+31
The Sales Support Coordinator will be joining a very ambitious and competitive sales force comprised of remote outside sales representatives and leaders directly supporting the Regional leadership team. Candidates will be able to work independently with varying levels of supervision, and execute a high level of confidentiality.   The ideal candidate will be an independent worker with a strong sense of initiative, creativity, time management and organizational skills. Tasks will be a mix of data coordination, event coordination as well as having a creative edge in sharing Paylocity Sales success both inside and outside of the company. Being intuitive to needs and operating with a high level of maturity and critical thinking skills will be crucial to achieving success in this role.

Client Services Representative

Bilingual Customer Success Manager, Scale

Sprout Social
Chicago
1 day ago
+47
As a Customer Success Manager at Sprout Social, you are part of a Customer Success team that is focused on cultivating strong relationships and loyalty with names like Evernote, Grubhub, Subaru and Edelman. Our team prides ourselves by being the primary point of contact for all of our customers and are dedicated to providing personalized experience to each and every customer. As a whole, Sprout supports the social media efforts of over 25,000 brands around the globe.

Solutions Advisor

Arrow Payments
Chicago
1 day ago
+15
Solutions Advisor The Solutions Advisor is ultimately responsible for the Discovery and for the implementation process, post-discovery. The purpose of and goal of the Solutions Advisor is to establish credibility, build trust, and create a world-class customer experience through effective communication, organization and execution.     Requirements: 5 years of professional experience, SaaS client success, and/or consulting At least one

Relationship Manager

G2
Chicago
1 day ago
+19
Relationship Manager About G2 G2’s real-time and unbiased user reviews help you objectively assess what is best for your business. Until recently, selecting business solutions was difficult, too risky, and fraught with bias. G2 empowers business buying decisions by highlighting the voice of the customer. Our review platform leverages more than 650,000 independent and authenticated user reviews read by over 3 million buyers each month. Our model

Enterprise Customer Success Manager

Customer Success Operations Associate

Technical Project Manager (LATAM)

Bringg
Chicago
1 day ago
+17
Manage the implementation of new use cases, best practices and functionality to expand existing accounts.  Establish and maintain customer satisfaction across named accounts through account planning, proactive client communications, issue remediation and containment, as well as performance measurement. Overall responsible for customer health, growth and satisfaction.  Build and execute an account specific relationship framework, through QBR (onsite/remote) ongoing value proposition and periodic meeting. Leverage your product knowledge and experience to ensure customer receives the up-most value of Bringg's product. Collaborate with Sales to ensure customers' contract renewal. 

Customer Support Technical Lead

Matterport
Chicago
1 day ago
+28
The Customer Success Technical Lead provides leadership and direction that drives the resolution of escalated customer issues. The Technical Lead is the interface between Customer Success and Matterport Development and Product Management. She is responsible for creating, modifying and enforcing the communications and escalation processes between Customer Success and technical collaborators, ensuring that agent questions are answered in a timely way with the least impact to busy development teams. The Customer Success Technical Lead also resolves customer support issues with a modified workload as dictated by the Customer Success Level 2 Manager.

Insurance Client Processor

Guaranteed Rate
Chicago
1 day ago
+20
Acts as an extension of the sales team by processing insurance quotes. Assess client needs to qualify risk. Maintain in-depth product knowledge offered by different carriers. Utilize different systems and software to quote products. Back up support to the account manager team upon management request. Receive imperative Insurance knowledge and experience.

Customer Service Loan Servicing

Insurance Client Service Representative

Client Operations Administrator

NextCapital
Chicago
2 days ago
+42
We're looking for an organized and highly motivated Administrator to join our Portfolio Operations team. Our Portfolio Operations team works directly with our Retail partners to facilitate the management and servicing of managed accounts. You will be responsible for taking on a wide range of administrative functions and assist the entire team in their efforts. The ideal candidate is highly organized, detail-oriented, has excellent writing skills, and the drive to get things done in a timely and efficient manner.

Associate Customer Success Manager

Morningstar
Chicago
2 days ago
+18
In this role within the Enterprise Relationship Management group, you will provide world-class support and service to our institutional clients by understanding how our clients use our solutions to drive their business and by assisting the sales team in identifying new business opportunities. This team is committed to delivering innovative products including Morningstar Licensed Data, Global Document Library, Morningstar Essentials, API Center, Morningstar Advisor Workstation, Integrated Web Tools, Financial Communications, Andex and Syndication. This position is based in our Chicago office. 

Director of Global Customer Success

Senior Client Service Representative

Client Success Representative

Customer Success Manager

Consultant Relations

Load 2 more jobs6 jobs at Morningstar

Business Development Representative

Choco Communications Gmbh
Chicago
2 days ago
+17
Who we are: Choco is a fast growing Berlin based tech start-up, that is connecting the world's food supply chain. It is our mission to massively reduce food waste on a global scale. We do so by connecting restaurants, cafés, bakeries and other F&B outlets to their food suppliers on one global platform. Our technology has the potential to optimize communication among food channels to create a more transparent food supply chain. The company was

Restaurant Fulfillment Specialist

Grubhub
Chicago
2 days ago
+31
Facilitate onboarding of new restaurants after contract is signed. Collect relevant information to set up account. Manage client contact and coordination throughout the entire set up process. Training and activation of new restaurants. Manage a shared calendar to schedule contact with restaurants via phone and email. Create and maintain multiple types of high quality content to support onboarding of new accounts while upholding Grubhub style standards and department policies. Communicate with internal teams to ensure the best product for our customers. Participate in projects designated by management, meet deadlines, and prioritize high-level accounts. Meet daily, weekly, and monthly volume and quality quotas. Provide extraordinary customer service to restaurant owners.

Account Advisor (Mandarin- Speaking Preferred!)

Senior Director - Customer Experience

Tribune Publishing
Chicago
2 days ago
This individual will be a key member of the consumer-focused leadership team and will be accountable for developing and executing our customer experience strategy to build a sustainable, institutionalized customer-obsessed culture. This leader will serve as an evangelist and senior advisor that will own a deep portfolio of influence and responsibilities that will be critical in meeting our goals and creating lasting value for the organization and its customers.

Inside Sales Account Manager

PHMG
Chicago
2 days ago
+25
Inside Account Manager Magnificent Mile, Chicago Competitive base, $50K OTE Hours: 10am to 7pm 2018 Glassdoor Top 10 Work Culture and Leadership 2018 Chicago 'Best and Brightest Companies to Work For' PHMG is the world’s leading audio branding agency, working with more than 32,000 clients in 39 countries and trusted by globally renowned brands such as Audi, Adidas and Coca-Cola. We know our success is all down to our staff, so we we’re

Customer Success Manager

DataCubes Inc.
Northwest Suburbs
2 days ago
We are looking for candidates who thrive in a startup environment and are obsessed with delighting customers. Responsible for: Developing strong relationships with customer executive sponsors Maintaining a sincere commitment to our customers, by providing the best possible quality in all tasks performed Regularly interacting with customers by answering questions, resolving issues, and collecting feedback Translating customer business

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